Environmental, Social and Governance Report 2018
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Gross profit | RMB million | 532 | 19 | |||||
| Revenue of the Group | RMB million | 1227 | 1419 | 1537 | 1633 | 1571 | 2198 | 19 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Percentage of Bachelor's Degree Employees | % |
| Percentage of Doctoral Degree Employees | % |
| Percentage of Employees Aged 30-50 | % |
| Percentage of Employees Aged Above 50 | % |
| Percentage of Employees Aged Below 30 | % |
| Percentage of Female Employees | % |
| Percentage of General Employees | % |
| Percentage of Male Employees | % |
| Percentage of Master's Degree Employees | % |
| Percentage of Senior Management Employees | % |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Turnover Rate of Employees Aged 30-50 | % |
| Turnover Rate of Employees Aged Above 50 | % |
| Turnover Rate of Employees Aged Below 30 | % |
| Turnover Rate of Female Employees | % |
| Turnover Rate of Male Employees | % |