Corporate Social Responsibility Report 2018

Company: AIR CHINA (753)
Year: 2018
Published: 2019-07-04
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2016 2017 2018 Report Pages
Cargo and mail carried 10000 tonnes 176.91 184.16 190.84 33

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
CO₂ emissions 10000 tonnes 2005.9 2143.3 2325 33
CO₂ emissions per RTK g 873 863 863 33

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Total hazardous waste emissions tonnes 323.4 356.7 632 33

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Aviation fuel consumption 10000 tonnes 636.8 680.4 738.1 33
Diesel consumption tonnes 6986.6 7248.7 8075.8 33
Fuel consumption per RTK kg 0.277 0.274 0.274 33
Gasoline consumption tonnes 1632 1584 2281.4 33
Natural gas consumption 10000 m³ 884.9 945.4 975 33
Other energy consumption (TCE) 68 26.9 24.5 33
Power consumption MWh 135659.7 147810.1 162964.4 33
RTK 10 million 236.98 253.85 275.18 33
Thermal Force (MKJ) 381593.4 404549.9 370534.1 33
Total energy consumption 10000 TCE 942.4 1006.9 1092.1 33

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Water consumption 10000 tonnes 347.8 367.9 412.1 33

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2016 2017 2018 Report Pages
Average aircraft age years 6.36 6.53 6.62 33
Environmental protection investment RMB10000 18501 29000 21931.1 33

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Female employee percentage % 40.3 45.2 43.56 33
Labour contract signing rate % 100 100 100 33
Number of disabled employees persons 19 20 15.5 33
Number of employees on the post persons 23258 25168 28302 33
Number of foreign employees persons 1155 1113 983 33
Number of minority employees persons 1051 1074 1419 33
Passenger carried 10000 persons 9660.59 10157.67 10972.66 33
Proportion of employees guaranteed by collective bargaining agreements % 100 100 100 33
Total assets RMB100 million 2241.28 2357.18 2437.16 33
Total number of management staff and management supporting employees persons 5719 6443 6721 33

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Employee turnover rate % 2.53 2.56 3.3 33
Operating income RMB100 million 1126.77 1213.63 1367.74 33

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2016 2017 2018 Report Pages
Safe flight hours 10000 hours 202.87 211.52 224.52 33
Total safety training hours hours 143678 198919 207551 33

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 2017 2018 Report Pages
Number of employees participated trainings persons 83997 94190 119707 33
Total employee education expenses RMB10000 1892.2 2121 2219 33

Number of suppliers by geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Purchases from the five largest suppliers RMB100 million 375.47 350.59 412.36 33

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2016 2017 2018 Report Pages
Overseas luggage error rate % 4.9 3.75 3.93 33

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 2018 Report Pages
Domestic luggage error rate % 1.22 0.8 0.98 33
Flight execution rate % 98.3 98 98.4 33
Flight on-time performance % 76.7 70.9 80.36 33
Number of complaints received from passengers for the whole year 20638 16155 13450 33
Number of registered aircrafts 623 655 669 33
Passenger complaint handling rate % 100 100 100 33
Passengers' overall satisfaction points 87.32 88 90.6 33
Premium passengers' overall satisfaction points 87.26 88.2 89.5 33

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2016 2017 2018 Report Pages
Intellectual property rights registered 2587 2819 3006 33

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2016 2017 2018 Report Pages
Tax payable RMB100 million 63.88 70.11 83.32 33

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 2017 2018 Report Pages
Social contribution per share RMB 2.822 2.768 2.968 33

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Total GHG Emissions 10000 tonnes 2005.9 2143.3 2325
Total GHG Emissions Intensity (By Product Volume) g 873 863 863

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Total Hazardous Waste tonnes 323.4 356.7 632

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Diesel Fuel Consumption tonnes 6986.6 7248.7 8075.8
Gasoline Consumption tonnes 1632 1584 2281.4
Natural Gas Consumption 10000 m³ 884.9 945.4 975
Purchased Electricity MWh 135659.7 147810.1 162964.4
Total Energy Consumption 10000 TCE 942.4 1006.9 1092.1

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Water Consumption tonnes 3478000 3679000 4121000

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Standard Indicator Unit 2016 2017 2018
Total Investment in Ecological Restoration RMB10000 18501 29000 21931.1

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016 2017 2018
Number of Total Employees persons 23258 25168 28302
Percentage of Female Employees % 40.3 45.2 43.56

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016 2017 2018
Turnover Rate of Total Employees % 2.53 2.56 3.3

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2016 2017 2018
Total Hours of Safety Training for Employees hours 143678 198919 207551

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016 2017 2018
Total Cost of Training RMB 18922000 21210000 22190000

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2016 2017 2018
Complaint Growth Rate % -21.7 -16.8
Complaints Handling Rate % 100 100 100
Total Number of Customer Complaints 20638 16155 13450

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2016 2017 2018
Number of Intellectual Property Rights Obtained by the Company 2587 2819 3006