ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2018
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Non-hazardous waste | kg | 1340 | 1456 | 6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Electricity | kWh | 598828 | 575548 | 6 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Packaging Materials - Paper | kg | 239 | 490 | 6 |
| Packaging Materials - Plastic | kg | 38 | 54 | 6 |
| Paper | kg | 1080 | 1057 | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Employees in Product Development function (percentage) | % | 68 | 9 |
| Employees in Quality and Manufacturing function (percentage) | % | 19 | 9 |
| Employees in Sales & Marketing & Others function (percentage) | % | 13 | 9 |
| Employees with 1-5 years of experience (percentage) | % | 12 | 9 |
| Employees with 11-15 years of experience (percentage) | % | 19 | 9 |
| Employees with 16-20 years of experience (percentage) | % | 18 | 9 |
| Employees with 6-10 years of experience (percentage) | % | 23 | 9 |
| Employees with Bachelor's Degree or above (percentage) | % | 87 | 9 |
| Employees with Diploma/Certificate (percentage) | % | 11 | 9 |
| Employees with Master's Degree or above (percentage) | % | 43 | 9 |
| Employees with other education (percentage) | % | 2 | 9 |
| Employees with over 20 years of experience (percentage) | % | 24 | 9 |
| Total headcount (excluding manufacturing subsidiary in China) | employees | 409 | 9 |
| Workforce based in Asia Pacific (Taiwan, Korea, Japan) (percentage) | % | 23 | 9 |
| Workforce based in Europe (percentage) | % | 13 | 9 |
| Workforce based in Hong Kong (percentage) | % | 35 | 9 |
| Workforce based in Mainland China (percentage) | % | 29 | 9 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Employees with less than 1 year of experience (percentage) | % | 4 | 9 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Average years of working experience of employees | years | 15 | 9 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of suppliers and subcontractors | 32 | 14 | |
| Percentage of suppliers located in China | % | 31 | 14 |
| Percentage of suppliers located in Japan | % | 6 | 14 |
| Percentage of suppliers located in Korea | % | 10 | 14 |
| Percentage of suppliers located in Taiwan | % | 53 | 14 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Percentage of suppliers with ISO9001 and ISO14001 certification | % | 100 | 14 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| First level customer incident (CI) handling achievement rate | % | 75.2 | 78.8 | 14 |
| Number of customer satisfaction surveys (CSS) conducted | 13 | 14 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | kg | 1340 | 1456 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Grid Electricity Consumption | kWh | 598828 | 575548 |
| Purchased Electricity | kWh | 598828 | 575548 |
| Total Indirect Energy Consumption | kWh | 598828 | 575548 |
| Total Purchased Energy | kWh | 598828 | 575548 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | kg | 239 | 490 |
| Packaging Material Consumption (Plastic) | kg | 38 | 54 |
| Packaging Materials Consumed | kg | 277 | 544 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Total Employees | employees | 409 |
| Percentage of Bachelor's Degree Employees | % | 87 |
| Percentage of Employees in Asia | % | 23 |
| Percentage of Employees in Europe | % | 13 |
| Percentage of Employees in Hong Kong | % | 35 |
| Percentage of Employees in Mainland China | % | 29 |
| Percentage of Master's Degree Employees | % | 43 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Suppliers in Mainland China | 10 | |
| Number of Total Suppliers | 32 | |
| Total Number of Suppliers in Japan | 2 | |
| Total Number of Suppliers in Korea | 3 | |
| Total Number of Suppliers in Taiwan | 17 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Percentage of Suppliers Certified to ISO 14001 Environmental Management System | % | 100 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Complaints Handling Rate | % | 75.2 | 78.8 |