2018 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Cinders emission - Jinzhou | metric tonne | 3500 | 14 |
| Cinders emission - Total | metric tonne | 3500 | 14 |
| Nitrogen Oxide emission - Jinzhou | metric tonne | 198 | 14 |
| Nitrogen Oxide emission - Shanghai | metric tonne | 33 | 14 |
| Nitrogen Oxide emission - Total | metric tonne | 231 | 14 |
| Sulfur Dioxide emission - Jinzhou | metric tonne | 149 | 14 |
| Sulfur Dioxide emission - Total | metric tonne | 149 | 14 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Average coal consumption per metric tonne product produced | metric tonne | 0.17 | 21 | |
| Average electricity consumption per metric tonne product produced | kwh | 126.89 | 21 | |
| Average steam consumption per metric tonne product produced | metric tonne | 1 | 21 | |
| Coal consumption per metric tonne product produced - Jinzhou | metric tonne | 0.27 | 21 | |
| Coal consumption per metric tonne product produced - Upstream | metric tonne | 0.31 | 0.29 | 21 |
| Electricity consumption per metric tonne product produced - Changchun | kwh | 74.71 | 21 | |
| Electricity consumption per metric tonne product produced - Downstream | kwh | 42.06 | 60.65 | 21 |
| Electricity consumption per metric tonne product produced - Jinzhou | kwh | 169.1 | 21 | |
| Electricity consumption per metric tonne product produced - Shanghai | kwh | 46.44 | 21 | |
| Electricity consumption per metric tonne product produced - Upstream | kwh | 195.83 | 183.01 | 21 |
| Steam consumption per metric tonne product produced - Changchun | metric tonne | 0.61 | 21 | |
| Steam consumption per metric tonne product produced - Downstream | metric tonne | 0.56 | 0.76 | 21 |
| Steam consumption per metric tonne product produced - Jinzhou | metric tonne | 1.16 | 21 | |
| Steam consumption per metric tonne product produced - Shanghai | metric tonne | 0.72 | 21 | |
| Steam consumption per metric tonne product produced - Upstream | metric tonne | 1.35 | 1.17 | 21 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Average water consumption per metric tonne product produced | metric tonne | 2.81 | 21 | |
| Wastewater discharge - Changchun | metric tonne | 180282 | 14 | |
| Wastewater discharge - Jinzhou | metric tonne | 1273127 | 14 | |
| Wastewater discharge - Shanghai | metric tonne | 514953 | 14 | |
| Wastewater discharge - Total | metric tonne | 1968362 | 14 | |
| Water consumption per metric tonne product produced - Changchun | metric tonne | 2.22 | 21 | |
| Water consumption per metric tonne product produced - Downstream | metric tonne | 2.23 | 2.66 | 21 |
| Water consumption per metric tonne product produced - Jinzhou | metric tonne | 2.83 | 21 | |
| Water consumption per metric tonne product produced - Shanghai | metric tonne | 2.9 | 21 | |
| Water consumption per metric tonne product produced - Upstream | metric tonne | 3.28 | 2.88 | 21 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Employees by Age: 20-29 | % | 15 | 15 | 6 |
| Employees by Age: 30-39 | % | 38 | 37 | 6 |
| Employees by Age: 40-49 | % | 34 | 32 | 6 |
| Employees by Age: 50 or above | % | 13 | 16 | 6 |
| Employees by Geographical Location: Changchun | % | 22 | 22 | 6 |
| Employees by Geographical Location: Hong Kong | % | 1 | 1 | 6 |
| Employees by Geographical Location: Jinzhou | % | 57 | 56 | 6 |
| Employees by Geographical Location: Shanghai | % | 20 | 21 | 6 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| % to Total Turnover Staff - 18-19 | % | 2% | 0% | 7 |
| % to Total Turnover Staff - 20-29 | % | 43% | 33% | 7 |
| % to Total Turnover Staff - 30-39 | % | 22% | 22% | 7 |
| % to Total Turnover Staff - 40-49 | % | 24% | 27% | 7 |
| % to Total Turnover Staff - 50 or above | % | 9% | 19% | 7 |
| % to Total Turnover Staff - Total | % | 100% | 100% | 7 |
| Temporary Employees among Turnover Staff | % | 24 | 39 | 6 |
| Total No. of Turnover Staff - 18-19 | 4 | 7 | ||
| Total No. of Turnover Staff - 20-29 | 72 | 56 | 7 | |
| Total No. of Turnover Staff - 30-39 | 38 | 38 | 7 | |
| Total No. of Turnover Staff - 40-49 | 40 | 46 | 7 | |
| Total No. of Turnover Staff - 50 or above | 15 | 32 | 7 | |
| Total No. of Turnover Staff - Total | 169 | 172 | 7 | |
| Turnover Rate | % | 11 | 11 | 6 |
| Turnover Rate - Changchun | % | 4% | 3% | 7 |
| Turnover Rate - Dalian | % | 14% | 20% | 7 |
| Turnover Rate - Hong Kong | % | 22% | 33% | 7 |
| Turnover Rate - Jinzhou | % | 9% | 12% | 7 |
| Turnover Rate - Shanghai | % | 21% | 18% | 7 |
| Turnover Rate - Total | % | 11% | 11% | 7 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Number of work-related accident cases due to manipulating equipment (Shanghai) | cases | 1 | 10 | |
| Number of work-related accident cases due to others (Shanghai) | cases | 2 | 10 | |
| Total number of work-related accident cases (All locations) | cases | 3 | 10 | |
| Total number of work-related accident cases (Shanghai) | cases | 3 | 10 | |
| Total work-related accidents (cases) | cases | 3 | 7 | 9 |
| Total work-related accidents (cases) - Jinzhou | cases | 4 | 9 | |
| Total work-related accidents (cases) - Shanghai | cases | 3 | 9 | |
| Work-related accidents due to careless mistakes (cases) - Shanghai | cases | 2 | 9 | |
| Work-related accidents due to manipulating equipment (cases) - Jinzhou | cases | 4 | 9 | |
| Work-related accidents due to others (cases) - Shanghai | cases | 1 | 9 |
Lost days due to work injury.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Number of lost days due to manipulating equipment (Shanghai) | lost days | 90 | 10 | |
| Number of lost days due to others (Shanghai) | lost days | 165 | 10 | |
| Total number of lost days due to work-related accidents (All locations) | lost days | 255 | 10 | |
| Total number of lost days due to work-related accidents (Shanghai) | lost days | 255 | 10 | |
| Total work-related accidents (lost days) | lost days | 255 | 400 | 9 |
| Total work-related accidents (lost days) - Jinzhou | lost days | 73 | 9 | |
| Total work-related accidents (lost days) - Shanghai | lost days | 327 | 9 | |
| Work-related accidents due to careless mistakes (lost days) - Shanghai | lost days | 80 | 9 | |
| Work-related accidents due to manipulating equipment (lost days) - Jinzhou | lost days | 73 | 9 | |
| Work-related accidents due to others (lost days) - Shanghai | lost days | 247 | 9 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Percentage of managerial grade or above staff trained at Hong Kong headquarters | 100% | 100% | 12 | |
| Percentage of managerial grade or above staff trained in PRC | 100% | 100% | 11 | |
| Percentage of ordinary staff trained at Hong Kong headquarters | 100% | 83% | 12 | |
| Percentage of ordinary staff trained in PRC | 100% | 92% | 11 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Average hours of training for managerial grade or above staff at Hong Kong headquarters | hours | 10.1 | 17.6 | 12 |
| Average hours of training for managerial grade or above staff in PRC | hours | 12.9 | 11.7 | 11 |
| Average hours of training for ordinary staff at Hong Kong headquarters | hours | 33.2 | 47 | 12 |
| Average hours of training for ordinary staff in PRC | hours | 10.2 | 12.4 | 11 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Number of suppliers (Logistics) - Changchun | 5 | 9 | 28 | |
| Number of suppliers (Logistics) - Jinzhou | 12 | 7 | 28 | |
| Number of suppliers (Logistics) - Shanghai | 6 | 6 | 28 | |
| Number of suppliers (Machinery) - Changchun | 24 | 1 | 28 | |
| Number of suppliers (Machinery) - Jinzhou | 20 | 6 | 28 | |
| Number of suppliers (Machinery) - Shanghai | 30 | 6 | 28 | |
| Number of suppliers (Others) - Jinzhou | 3 | 28 | ||
| Number of suppliers (Others) - Shanghai | 3 | 3 | 28 | |
| Number of suppliers (Packaging Materials) - Changchun | 4 | 4 | 28 | |
| Number of suppliers (Packaging Materials) - Jinzhou | 8 | 5 | 28 | |
| Number of suppliers (Packaging Materials) - Shanghai | 10 | 7 | 28 | |
| Number of suppliers (Raw Materials) - Changchun | 10 | 8 | 28 | |
| Number of suppliers (Raw Materials) - Jinzhou | 35 | 8 | 28 | |
| Number of suppliers (Raw Materials) - Shanghai | 20 | 21 | 28 | |
| Number of suppliers (Utilities) - Changchun | 1 | 1 | 28 | |
| Number of suppliers (Utilities) - Jinzhou | 9 | 4 | 28 | |
| Number of suppliers (Utilities) - Shanghai | 3 | 3 | 28 | |
| Number of suppliers in Eastern China (Logistics) | 6 | 7 | 29 | |
| Number of suppliers in Eastern China (Machinery) | 38 | 10 | 29 | |
| Number of suppliers in Eastern China (Others) | 3 | 3 | 29 | |
| Number of suppliers in Eastern China (Packaging Materials) | 12 | 9 | 29 | |
| Number of suppliers in Eastern China (Raw Materials) | 23 | 16 | 29 | |
| Number of suppliers in Eastern China (Utilities) | 3 | 3 | 29 | |
| Number of suppliers in Northeast China (Logistics) | 16 | 14 | 29 | |
| Number of suppliers in Northeast China (Machinery) | 24 | 2 | 29 | |
| Number of suppliers in Northeast China (Others) | 2 | 29 | ||
| Number of suppliers in Northeast China (Packaging Materials) | 9 | 6 | 29 | |
| Number of suppliers in Northeast China (Raw Materials) | 24 | 14 | 29 | |
| Number of suppliers in Northeast China (Utilities) | 8 | 5 | 29 | |
| Number of suppliers in Northern China (Machinery) | 7 | 29 | ||
| Number of suppliers in Northern China (Packaging Materials) | 1 | 1 | 29 | |
| Number of suppliers in Northern China (Raw Materials) | 11 | 3 | 29 | |
| Number of suppliers in Northern China (Utilities) | 2 | 29 | ||
| Number of suppliers in Other regions (Machinery) | 4 | 1 | 29 | |
| Number of suppliers in Other regions (Others) | 1 | 29 | ||
| Number of suppliers in Other regions (Raw Materials) | 5 | 4 | 29 | |
| Total number of suppliers (Logistics) | 23 | 22 | 28 | |
| Total number of suppliers (Machinery) | 74 | 13 | 28 | |
| Total number of suppliers (Others) | 6 | 3 | 28 | |
| Total number of suppliers (Packaging Materials) | 22 | 16 | 28 | |
| Total number of suppliers (Raw Materials) | 65 | 37 | 28 | |
| Total number of suppliers (Utilities) | 13 | 8 | 28 | |
| Total number of suppliers (all categories and locations) | 203 | 99 | 28 | |
| Total number of suppliers - Changchun | 44 | 23 | 28 | |
| Total number of suppliers - Jinzhou | 87 | 30 | 28 | |
| Total number of suppliers - Shanghai | 72 | 46 | 28 | |
| Total suppliers (all categories) | locations | 199 | 98 | 29 |
| Total suppliers by category (Logistics) | 22 | 21 | 29 | |
| Total suppliers by category (Machinery) | 73 | 13 | 29 | |
| Total suppliers by category (Others) | 6 | 3 | 29 | |
| Total suppliers by category (Packaging Materials) | 22 | 16 | 29 | |
| Total suppliers by category (Raw Materials) | 63 | 37 | 29 | |
| Total suppliers by category (Utilities) | 13 | 8 | 29 | |
| Total suppliers in Eastern China | locations | 85 | 48 | 29 |
| Total suppliers in Northeast China | locations | 83 | 41 | 29 |
| Total suppliers in Northern China | locations | 21 | 5 | 29 |
| Total suppliers in Other regions | locations | 10 | 5 | 29 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Tonnage of products involved in relation to customers' complaints and product return - Invalid Complaints (Shanghai) | metric tonne | 91 | 15 | 34 |
| Tonnage of products involved in relation to customers' complaints and product return - Invalid Complaints (Total) | metric tonne | 15 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Others (Shanghai) | metric tonne | 61 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Product Quality (Changchun) | metric tonne | 1 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Product Quality (Changchun, Product Return) | metric tonne | 1 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Product Quality (Jinzhou) | metric tonne | 246 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Product Quality (Jinzhou, Product Return) | metric tonne | 2 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Product Quality (Shanghai) | metric tonne | 7 | 92 | 34 |
| Tonnage of products involved in relation to customers' complaints and product return - Product Quality (Total) | metric tonne | 7 | 339 | 34 |
| Tonnage of products involved in relation to customers' complaints and product return - Product Quality (Total, Product Return) | metric tonne | 2 | 2 | 34 |
| Tonnage of products involved in relation to customers' complaints and product return - Quantity (Jinzhou) | metric tonne | 120 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Quantity (Total) | metric tonne | 120 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Total (All locations) | metric tonne | 161 | 539 | 34 |
| Tonnage of products involved in relation to customers' complaints and product return - Total (All locations, Product Return) | metric tonne | 2 | 2 | 34 |
| Tonnage of products involved in relation to customers' complaints and product return - Total (Changchun) | metric tonne | 1 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Total (Jinzhou) | metric tonne | 431 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Total (Jinzhou, Product Return) | metric tonne | 2 | 34 | |
| Tonnage of products involved in relation to customers' complaints and product return - Total (Shanghai) | metric tonne | 159 | 107 | 34 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Number of customer complaint cases related to packaging in Changchun (2018) | cases | 1 | 33 | |
| Number of customer complaint cases related to packaging in Jinzhou (2017) | cases | 1 | 33 | |
| Number of customer complaint cases related to packaging in Jinzhou (2018) | cases | 3 | 33 | |
| Number of customer complaint cases related to product quality in Changchun (2018) | cases | 3 | 33 | |
| Number of customer complaint cases related to product quality in Jinzhou (2018) | cases | 3 | 33 | |
| Number of customer complaint cases related to product quality in Shanghai (2017) | cases | 2 | 33 | |
| Number of customer complaint cases related to product quality in Shanghai (2018) | cases | 4 | 33 | |
| Number of customer complaint cases related to quantity in Jinzhou (2018) | cases | 2 | 33 | |
| Number of invalid customer complaints in Shanghai (2017) | cases | 5 | 33 | |
| Number of invalid customer complaints in Shanghai (2018) | cases | 2 | 33 | |
| Number of product return cases related to product quality in Changchun (2018) | cases | 3 | 33 | |
| Number of product return cases related to product quality in Shanghai (2018) | cases | 1 | 33 | |
| Percentage of customer complaint cases over total sales orders (2017) | percent | 0.04% | 33 | |
| Percentage of customer complaint cases over total sales orders (2018) | percent | 0.06% | 33 | |
| Percentage of customers' complained volume over total sales volume | % | 0.03 | 0.07 | 34 |
| Percentage of product return cases over total sales orders (2017) | percent | 0.00% | 33 | |
| Percentage of product return cases over total sales orders (2018) | percent | 0.01% | 33 | |
| Total number of customer complaint cases (2017) | cases | 9 | 33 | |
| Total number of customer complaint cases (2018) | cases | 18 | 33 | |
| Total number of customer complaint cases in Changchun (2018) | cases | 4 | 33 | |
| Total number of customer complaint cases in Jinzhou (2017) | cases | 1 | 33 | |
| Total number of customer complaint cases in Jinzhou (2018) | cases | 8 | 33 | |
| Total number of customer complaint cases in Shanghai (2017) | cases | 8 | 33 | |
| Total number of customer complaint cases in Shanghai (2018) | cases | 6 | 33 | |
| Total number of product return cases (2017) | cases | 1 | 33 | |
| Total number of product return cases (2018) | cases | 4 | 33 | |
| Total number of product return cases in Changchun (2018) | cases | 3 | 33 | |
| Total number of product return cases in Jinzhou (2017) | cases | 1 | 33 | |
| Total number of product return cases in Shanghai (2018) | cases | 1 | 33 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| NOâ‚“ Emissions | metric tonne | 231 |
| SOâ‚“ Emissions | metric tonne | 149 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Direct Energy Intensity (By Unit Product) | metric tonne coal/metric tonne product | 0.17 | 0.29 |
| Energy Consumption Intensity (By Unit Product) | metric tonne steam/metric tonne product | 1 | |
| Indirect Energy Intensity (By Unit Product) | metric tonne steam/metric tonne product | 1 | 1.17 |
| Purchased Electricity Intensity (By Unit Product) | kwh/metric tonne product | 126.89 | 183.01 |
| Purchased Steam | metric tonne/metric tonne product | 1 | 1.17 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Total Wastewater Discharge | metric tonne | 1968362 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Percentage of Employees Aged 30-50 | % | 72 | 69 |
| Percentage of Employees Aged Above 50 | % | 13 | 16 |
| Percentage of Employees Aged Below 30 | % | 15 | 15 |
| Percentage of Employees in Hong Kong | % | 1 | 1 |
| Percentage of Employees in Mainland China | % | 99 | 99 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 46 | 49 |
| Turnover Rate of Employees Aged Above 50 | % | 9 | 19 |
| Turnover Rate of Employees Aged Below 30 | % | 45 | 33 |
| Turnover Rate of Employees in Hong Kong | % | 22 | 33 |
| Turnover Rate of Total Employees | % | 11 | 11 |
Lost days due to work injury.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | lost days | 255 | 400 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Percentage of Trained General Employees | % | 100 | 87.5 |
| Percentage of Trained Hong Kong Employees | % | 100 | 100 |
| Percentage of Trained Mainland China Employees | % | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Average Training Hours (General Staff) | hours | 33.2 | 47 |
| Average Training Hours (Hong Kong Employees) | hours | 10.1 | 17.6 |
| Average Training Hours (Mainland China Employees) | hours | 12.9 | 11.7 |
| Average Training Hours (Senior Management) | hours | 10.1 | 17.6 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Number of Suppliers in East China | 85 | 48 | |
| Number of Suppliers in North China | 21 | 5 | |
| Number of Suppliers in Northeast China | 83 | 41 | |
| Number of Total Suppliers | 203 | 99 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Number of Product Quality Complaints | cases | 2 | 10 |
| Total Number of Customer Complaints | cases | 9 | 18 |