Sustainability Report 2019
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2018 | FY2019 | Report Pages |
|---|---|---|---|---|
| GHG emissions by function - Office | % | 12 | 35 | |
| GHG emissions by function - POS (retail points) | % | 51 | 35 | |
| GHG emissions by function - Production | % | 37 | 35 | |
| GHG intensity | Tonne CO2e/HK$1 million revenue | 1.36 | 1.23 | 35 |
| Scope 1 direct emissions | Tonne CO2e | 1648 | 1693 | 35 |
| Scope 2 indirect emissions | Tonne CO2e | 78272 | 79997 | 35 |
| Total GHG emissions | Tonne CO2e | 80220 | 81690 | 35 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Hazardous waste intensity | g/product manufactured | 32 | 40 |
| Total hazardous waste from production | tonnes | 271 | 40 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | FY2018 | FY2019 | Report Pages |
|---|---|---|---|---|---|
| General waste from production | tonnes | 508 | 40 | ||
| General waste intensity at production hub | g/product manufactured | 59 | 40 | ||
| Paper recycled | tonnes | 41 | 40 | ||
| Pieces of paper saved with e-invoicing | 11900000 | 6 | |||
| Production wastewater intensity (m³/ product manufactured) | m³/ product manufactured | 0.0598 | 0.0497 | 39 | |
| Toner recycled | pieces | 1400 | 40 | ||
| Toner used | pieces | 13400 | 40 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| YoY change in GHG intensity | -10% | 6 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | FY2018 | FY2019 | Report Pages |
|---|---|---|---|---|
| Domestic wastewater | m³ | 371040 | 376417 | 39 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | FY2018 | FY2019 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption - Fuel | GJ | 23314 | 22343 | 36 |
| Energy consumption by type - Other fuel | 2% | 36 | ||
| Energy consumption by type - Petrol | 4% | 36 | ||
| Energy consumption by type - Purchased electricity | 94% | 36 | ||
| Energy intensity (GJ/HK$1 million revenue) | GJ/HK$1 million revenue | 6.07 | 5.58 | 36 |
| Indirect energy consumption - Purchased electricity | GJ | 335675 | 349332 | 36 |
| Total energy consumption | GJ | 358989 | 371675 | 36 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2019 | FY2018 | FY2019 | Report Pages |
|---|---|---|---|---|---|
| Industrial wastewater | m³ | 46210 | 49574 | 39 | |
| Paper used | tonnes | 67 | 40 | ||
| Water intensity (m³/ HK$1 million revenue) | m³/ HK$1 million revenue | 8.6 | 7.79 | 39 | |
| Water withdrawal from municipal water supply | m³ | 508543 | 519099 | 39 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| YoY change in energy intensity | -8% | 6 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2019 | FY2019 | Report Pages |
|---|---|---|---|---|
| Number of pieces of paper saved by e-invoicing (Mainland China) | pieces | 1900000 | 34 | |
| Packaging material intensity | kg/HK$1 million revenue | 6.9 | 40 | |
| Packaging material used for finished products | tonnes | 457 | 40 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Saxaul tree survival rate in 2017 (Alxa, Inner Mongolia) | % | 50 | 51 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Dividend per share for the year | HKD | 0.65 | 6 |
| Employee distribution by age - 30-50 | 61% | 44 | |
| Employee distribution by age - <30 | 36% | 44 | |
| Employee distribution by age - >50 | 3% | 44 | |
| Employee distribution by function - Office | 20% | 44 | |
| Employee distribution by function - POS | 61% | 44 | |
| Employee distribution by function - Production | 19% | 44 | |
| Employee distribution by gender - Female | 79% | 44 | |
| Employee distribution by gender - Male | 21% | 44 | |
| Employee distribution by geographical region - Hong Kong and Macau | 11% | 44 | |
| Employee distribution by geographical region - Mainland China | 89% | 44 | |
| Total Number of Employees | 30100 | 44 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Employee turnover rate | 36% | 44 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Injury rate per 1000 employees | per 1000 employees | 2.26 | 47 |
| YoY change in injury rate | -22% | 6 |
Lost days due to work injury.
| Indicator | Unit | 2019 | Report Pages |
|---|---|---|---|
| Number of lost days due to work injuries | days | 2738 | 47 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2019 | FY2019 | Report Pages |
|---|---|---|---|---|
| Average training hours per employee | hours | 52 | 46 | |
| Percentage of training hours by Jewellery faculty | % | 16 | 46 | |
| Percentage of training hours by Management faculty | % | 10 | 46 | |
| Percentage of training hours by Marketing faculty | % | 63 | 46 | |
| Percentage of training hours by Professional faculty | % | 9 | 46 | |
| Percentage of training hours by Watches faculty | % | 2 | 46 | |
| Total training hours | hours | 1571500 | 6 | |
| Total training hours by CTF Academy Faculties | hours | 1571500 | 46 |
Number of suppliers by geographical region.
| Indicator | Unit | as at 31 March 2019 | Report Pages |
|---|---|---|---|
| Number of POS | 3134 | 6 | |
| Number of POS in Hong Kong and Macau | 101 | 6 | |
| Number of POS in Mainland China | 2988 | 6 | |
| Number of POS in other markets | 45 | 6 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | 2019 | FY2020 | Report Pages |
|---|---|---|---|---|---|
| 2018 All-Asia (ex-Japan) Executive Team Rankings (Consumer/Discretionary sector) - Best Investor Relations Professional – Third Place – Danita On (Nominated by the sell side) | Third Place | 52 | |||
| Core operating profit | million HKD | 6972 | 6 | ||
| Target percentage of invoice digitalisation (Mainland China) | percent | 70 | 34 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2015 | Report Pages |
|---|---|---|---|
| Unveiled 'A Heritage in Bloom', Cullinan masterpiece with 24 D-colour internally flawless (DIF) diamonds cut from Cullinan Heritage, 507 carat Type IIA rough diamond | D-colour internally flawless (DIF) diamonds | 24 | 8 |
| Unveiled 'A Heritage in Bloom', Cullinan masterpiece with 507 carat Type IIA rough diamond | carat Type IIA rough diamond | 507 | 8 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 1956 | Report Pages |
|---|---|---|---|
| Launched 999.9 gold jewellery products in Hong Kong and Macau | gold jewellery products | 999.9 | 8 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | FY2019 | Report Pages |
|---|---|---|---|
| Percentage of invoices issued electronically (Mainland China) | percent | 40 | 34 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Best Corporate Governance Awards 2018 - Special Mention | Special Mention | 52 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018 | 2018/2019 | Report Pages |
|---|---|---|---|---|
| ARC Awards 2018 - Bronze Award (Traditional Annual Report – Retail – Jewellery) | Bronze Award | 52 | ||
| Bloomberg Businessweek/Chinese Edition: Listed Enterprises of the Year 2018 - Listed Enterprises of the Year | Listed Enterprises of the Year | 52 | ||
| Bloomberg Businessweek/Chinese Edition: Listed Enterprises of the Year 2018 - Performance Award for Best Sustainability | Performance Award for Best Sustainability | 52 | ||
| Galaxy Awards 2018 - Gold Award (Design – Annual Reports – Traditional – Hong Kong) | Gold Award | 52 | ||
| Galaxy Awards 2018 - Gold Award (Mobile Media – Annual Report) | Gold Award | 52 | ||
| Galaxy Awards 2018 - Honors Award (Annual Reports – Print – Retail: Other & General) | Honors Award | 52 | ||
| Hong Kong Environmental, Social and Governance Reporting Awards 2018 - Merit Award (Best ESG Report – Large Cap) | Merit Award | 52 | ||
| Hong Kong Environmental, Social and Governance Reporting Awards 2018 - Merit Award (Innovative Frontrunner Award) | Merit Award | 52 | ||
| Institutional Investor 2018 All-Asia Executive Team (Consumer/Discretionary sector) – Best Investor Relations Professional – Third Place – Danita On (Nominated by the sell side) | Third Place | 52 | ||
| Listed Company Awards of Excellence 2018 - Main Board (Large-Cap) | Award | 52 | ||
| Mercury Excellence Awards 2018/2019 - Honors Award (Websites/Mobile Media – Investor/Shareholder Relations Site) | Honors Award | 52 | ||
| Mercury Excellence Awards 2018/2019 - Silver Award (Publicity – Sustainability Awareness) | Silver Award | 52 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of schools receiving donated books (Touch a Life Foundation – Books for Change 2019, Maharashtra, India) | schools | 31 | 51 | |
| Number of students receiving donated books (Touch a Life Foundation – Books for Change 2019, Maharashtra, India) | students | 3054 | 51 | |
| Revenue | million HKD | 66661 | 6 | |
| Special dividend per share | HKD | 0.3 | 6 | |
| Total amount of donations | million HKD | 9.9 | 6 | |
| Total donation for reforestation (Mainland China) | million RMB | 8.18 | 34 | |
| Total volunteer hours | hours | 27400 | 6 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonne CO2e | 1648 | 1693 |
| Indirect Energy Emissions (Scope 2) | Tonne CO2e | 78272 | 79997 |
| Total GHG Emissions | Tonne CO2e | 80220 | 81690 |
| Total GHG Emissions Intensity (By Revenue) | Tonne CO2e/HK$1 million revenue | 1.36 | 1.23 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Total Hazardous Waste | tonnes | 271 |
| Total Hazardous Waste Intensity (By Unit Product) | g/product manufactured | 32 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Non-Hazardous Waste Recycled | tonnes | 41 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | g/product manufactured | 59 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Percentage of Reduction in GHG Intensity Compared to Last Year | % | -10 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | GJ/HK$1 million revenue | 6.07 | 5.58 |
| Purchased Electricity | GJ | 335675 | 349332 |
| Total Direct Energy Consumption | GJ | 23314 | 22343 |
| Total Energy Consumption | GJ | 358989 | 371675 |
| Total Indirect Energy Consumption | GJ | 335675 | 349332 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Discharge of Domestic Wastewater | m³ | 371040 | 376417 |
| Discharge of Industrial Wastewater | m³ | 46210 | 49574 |
| Municipal Water Consumption | m³ | 508543 | 519099 |
| Total Wastewater Discharge | m³ | 417250 | 425991 |
| Total Water Withdrawal | m³ | 508543 | 519099 |
| Water Consumption Intensity (By Revenue) | m³/ HK$1 million revenue | 8.6 | 7.79 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Energy Consumption Reduction Percentage Compared to Last Year | % | -8 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Packaging Material Intensity (By Revenue) | kg/HK$1 million revenue | 6.9 |
| Packaging Materials Consumed | tonnes | 457 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Total Employees | 30100 | |
| Percentage of Employees Aged 30-50 | % | 61 |
| Percentage of Employees Aged Above 50 | % | 3 |
| Percentage of Employees Aged Below 30 | % | 36 |
| Percentage of Employees in Hong Kong | % | 11 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 |
| Percentage of Employees in Mainland China | % | 89 |
| Percentage of Female Employees | % | 79 |
| Percentage of Male Employees | % | 21 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 24 |
| Turnover Rate of Employees Aged Above 50 | % | 9 |
| Turnover Rate of Employees Aged Below 30 | % | 56 |
| Turnover Rate of Employees in Hong Kong and Mainland China | % | 15 |
| Turnover Rate of Employees in Mainland China | % | 38 |
| Turnover Rate of Female Employees | % | 36 |
| Turnover Rate of Male Employees | % | 36 |
| Turnover Rate of Total Employees | % | 36 |
Lost days due to work injury.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 2738 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Average Training Hours per Employee | hours | 52 |
| Total Training Hours | hours | 1571500 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2019 |
|---|---|---|
| Number of Suppliers in Hong Kong | 101 | |
| Number of Suppliers in Mainland China | 2988 | |
| Number of Suppliers in Overseas | 45 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2018 | 2019 |
|---|---|---|---|
| Investment in Education Donation | schools | 3054 | |
| Investment in Environmental Protection | million RMB | 8.18 | |
| Total Public Welfare Donations | million HKD | 9.9 | |
| Total Volunteer Service Hours | hours | 27400 |