SUSTAINABLE DEVELOPMENT REPORT 2018 OF SINO-OCEAN GROUP

Year: 2018
Published: 2019-06-11
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2018 Report Pages
TOTAL REFRIGERANT CONSUMPTION KG 170177.67 42

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 Report Pages
INTENSITY OF GREENHOUSE GAS EMISSIONS TCO2E TEN THOUSAND YUAN REVENUE 11.8 42
TOTAL GREENHOUSE GAS EMISSION TCO2E 48870189.02 42

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 Report Pages
Metal waste (CONSTRUCTION AND OPERATION) t 1587.87 42

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 Report Pages
Concrete waste (CONSTRUCTION AND OPERATION) t 35482.74 42
Discarded furniture (OFFICES) t 15.87 42
INTENSITY OF NON-HAZARDOUS WASTE t TEN THOUSAND YUAN REVENUE 0.02 42
Office trash (OFFICES) t 187 42
Other waste (CONSTRUCTION AND OPERATION) t 15472.67 42
Other waste (OFFICES) t 6.53 42
TOTAL NON-HAZARDOUS WASTE t 85352.65 42
Waste residual food (OFFICES) t 72 42
Wood waste (CONSTRUCTION AND OPERATION) t 12068.63 42

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 Report Pages
Coal consumption (CONSTRUCTION AND OPERATION) t 65.33 42
Diesel consumption (CONSTRUCTION AND OPERATION) L 2048968.39 42
Gasoline consumption (CONSTRUCTION AND OPERATION) L 719987.47 42
Gasoline consumption (OFFICES) L 243761.46 42
INTENSITY OF ENERGY CONSUMPTION GJ TEN THOUSAND YUAN REVENUE 210.76 42
Natural gas consumption (CONSTRUCTION AND OPERATION) 24943.34 42
Natural gas consumption (OFFICES) 2958.67 42
Purchased gas consumption (CONSTRUCTION AND OPERATION) 161147 42
Purchased gas consumption (OFFICES) 7841.66 42
Purchased power consumption (CONSTRUCTION AND OPERATION) kWh 205947168.88 42
Purchased power consumption (OFFICES) kWh 10300362.08 42
Purchased power density (CONSTRUCTION AND OPERATION) kWh/m² NA 42
Purchased power density (OFFICES) kWh/m² 151.8 42
TOTAL ENERGY CONSUMPTION GJ 872997332.78 42

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2018 Report Pages
Public water supply (CONSTRUCTION AND OPERATION) 5866777.28 42
Public water supply (OFFICES) 203164.49 42
Purified drinking water (CONSTRUCTION AND OPERATION) 14742.28 42
Purified drinking water (OFFICES) 1019.91 42
Rainwater collection (CONSTRUCTION AND OPERATION) 89302 42
Recycled water (CONSTRUCTION AND OPERATION) 90527 42
Recycled water (OFFICES) 1750 42
TOTAL WATER CONSUMPTION 6237034.24 42
Total GFA (m²) - BEIJING-TIANJIN-HEBEI REGION 22241000 8
Total GFA (m²) - CHENGDU-CHONGQING REGION 3597000 8
Total GFA (m²) - OTHER REGIONS 9506000 8
Total GFA (m²) - PEARL RIVER DELTA REGION 10243000 8
Total GFA (m²) - YANGTZE RIVER DELTA REGION 5798000 8
Total GFA (m²) - YANGTZE RIVER MID-STREAM REGION 4896000 8
Total registered area of green building projects 13988000 44
WATER CONSUMPTION DENSITY OF OFFICES m³/m² 2.88 42
WATER CONSUMPTION INTENSITY m³ TEN THOUSAND YUAN REVENUE 1.51 42
Water saved by chiller plant control systems and LED lighting devices at Ocean Office Park (Beijing) tons 7081 47

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2018 Report Pages
Electricity saved by chiller plant control systems and LED lighting devices at Ocean Office Park (Beijing) kWh 596394 47
Full-year cost savings from energy-saving renovation at Ocean Office Park (Beijing) RMB 1400000 47

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2016 2017 2018 Report Pages
Green building projects (number) 95 44
No. of Projects - BEIJING-TIANJIN-HEBEI REGION 57 8
No. of Projects - CHENGDU-CHONGQING REGION 18 8
No. of Projects - OTHER REGIONS 23 8
No. of Projects - PEARL RIVER DELTA REGION 32 8
No. of Projects - YANGTZE RIVER DELTA REGION 42 8
No. of Projects - YANGTZE RIVER MID-STREAM REGION 11 8
No. of people affected persons 2115000 3106658 3820500 62
Projects applied with Sino-Ocean Healthy Building System 1.0 as of end of April 2018 projects 59 21
Total Landbank (m²) - BEIJING-TIANJIN-HEBEI REGION 17032000 8
Total Landbank (m²) - CHENGDU-CHONGQING REGION 2751000 8
Total Landbank (m²) - OTHER REGIONS 5183000 8
Total Landbank (m²) - PEARL RIVER DELTA REGION 6759000 8
Total Landbank (m²) - YANGTZE RIVER DELTA REGION 4608000 8
Total Landbank (m²) - YANGTZE RIVER MID-STREAM REGION 4111000 8

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2014 2015 2016 2017 2018 Report Pages
Average age of employees years 34 34.5 34.6 34.5 34.1 52
Average age of new employees years 31 32 29 31 30.9 53
Average age of senior executives years 43 42 43 40 54
Employees by age: 25 ≤ age < 33 proportion 43% 52
Employees by age: 33 ≤ age < 40 proportion 29% 52
Employees by age: 40 ≤ age < 50 proportion 15% 52
Employees by age: < 25 proportion 9% 52
Employees by age: ≥ 50 proportion 4% 52
Executives as percentage of total employees 1.69% 1.66% 3.28% 3.59% 2.94% 52
Locally recruited executives as percentage of total new executive recruits proportion 67% 54
Male/female ratio of senior executives male:female 80%:20% 77%:23% 86%:14% 80%:20% 54
New employees in CAPITAL OPERATION DEPARTMENT 55 55 55 55 55 53
New employees in COMMERCIAL REAL ESTATE DEPARTMENT 35 48 64 76 75 53
New employees in CUSTOMER SERVICE DEPARTMENT 1815 1349 1654 1736 1941 53
New employees in DEVELOPMENT DEPARTMENT 1 142 57 108 182 345 53
New employees in DEVELOPMENT DEPARTMENT 2 61 83 120 180 173 53
New employees in DEVELOPMENT DEPARTMENT 3 182 156 164 209 176 53
New employees in DEVELOPMENT DEPARTMENT 4 26 37 76 181 237 53
New employees in HONG KONG COMPANY 35 21 64 64 64 53
New employees in PROJECT DESIGN DEPARTMENT 344 273 993 1653 1165 53
Number of employees (excluding executives) 6445 6455 7315 9033 11961 52
Number of executives 111 109 248 336 362 52
Number of new employees 2949 2381 2894 4184 5891 53
Proportion of new recruits by age (25–30) 50% 53
Proportion of new recruits by age (30–35) 24% 53
Proportion of new recruits by age (35–50) 9% 53
Proportion of new recruits by age (<25) 16% 53
Proportion of new recruits by age (>50) 1% 53
Ratio of locally recruited senior executives 13:1 13:1 15:1 18:1 54
Ratio of locally recruited senior executives (pie chart) local:non-local 1:2 2:1 2:1 2:1 54
Total formal employees (not including self-built security guards and cleaners of customer service division) 6556 6564 7563 9369 12323 52
Total informal employees (including interns, rehired retirees, part-time staff, etc.) 167 158 230 359 399 52

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2014 2015 2016 2017 2018 Report Pages
Lost employees by age (average) years 31.3 31.2 32.1 32.1 33 54
Lost employees by age 25–33 (2018) proportion 47% 54
Lost employees by age 34–40 (2018) proportion 29% 54
Lost employees by age 41–50 (2018) proportion 11% 54
Lost employees by age over 50 (2018) proportion 3% 54
Lost employees by age under 25 (2018) proportion 10% 54
Total number of employee turnover employees 2325 2253 2253 2336 3618 54
Turnover by department - Customer Service Department employees 1267 1383 1466 1644 1571 54
Turnover by department - Customer Service Department (2018 avg. turnover) turnover rate 34.2% 54
Turnover by department - Development Department 1 employees 89 122 51 86 139 54
Turnover by department - Development Department 1 (2018 avg. turnover) turnover rate 24.7% 54
Turnover by department - Development Department 2 employees 94 80 104 99 130 54
Turnover by department - Development Department 2 (2018 avg. turnover) turnover rate 39.2% 54
Turnover by department - Development Department 3 employees 118 81 55 83 104 54
Turnover by department - Development Department 3 (2018 avg. turnover) turnover rate 34.9% 54
Turnover by department - Development Department 4 employees 16 17 56 52 161 54
Turnover by department - Development Department 4 (2018 avg. turnover) turnover rate 42.4% 54
Turnover by department - Engineering Department employees 6 13 33 33 57 54
Turnover by department - Engineering Department (2018 avg. turnover) turnover rate 37.2% 54
Turnover by department - Marketing Department employees 42 28 41 87 225 54
Turnover by department - Marketing Department (2018 avg. turnover) turnover rate 20.4% 54
Turnover by department - Production Department employees 352 387 362 498 931 54
Turnover by department - Production Department (2018 avg. turnover) turnover rate 30.4% 54

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2018 Report Pages
Work-related injuries in Beijing area 3 59

Lost days due to work injury.

Indicator Unit 2010 2011 2012 2013 2014 2015 2016 2017 2018 Report Pages
Accident rate per 1 million 1.89 1.57 1.19 0.89 0.43 0.45 0.23 0.13 0.06 59

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2013 2014 2015 2016 2017 2018 Report Pages
Number of free physical check-ups and health lectures provided in Chicheng, Hebei sessions 50 66
Number of safety trainings 31 59
Safety inspection passing rate % 98.97 99.53 99.85 100 100 100 59
Work safety check pass rate % 100 59

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2018 Report Pages
Number of cities covered by safety trainings 18 59
Number of projects covered by safety trainings 22 59
Proportion of senior management and employees who have received training 98% 57
Training coverage rate for new projects % 100 59

The average training hours completed per employee by gender and employee category.

Indicator Unit 2018 Report Pages
Average training hours per person hours 25.9 57
Average training hours per person (female employees) hours 23.1 57
Average training hours per person (male employees) hours 27.6 57
Average training hours per person (mid-level employees) hours 25.5 57
Average training hours per person (senior management employees) hours 40.1 57
Total hours of training throughout the entire year hours 319333 57

Number of suppliers by geographical region.

Indicator Unit 2018 Report Pages
Number of cities with business distribution cities 45 8

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2017 2018 Report Pages
Delivery Assessment - Average score H1 2017 74.11 27
Delivery Assessment - Average score H1 2018 75.12 27
Delivery Assessment - Average score H2 2017 75.12 27
Delivery Assessment - Average score H2 2018 75.12 27
Delivery Assessment - Highest score H1 2017 74.8 27
Delivery Assessment - Highest score H1 2018 77.48 27
Delivery Assessment - Highest score H2 2017 76.56 27
Delivery Assessment - Highest score H2 2018 80.03 27

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2013 2014 2015 2016 2017 2018 Report Pages
Overall industry customer satisfaction % 70 33
Real-Time Testing - (8090) H1 2017 18% 27
Real-Time Testing - (8090) H1 2018 5% 27
Real-Time Testing - (8090) H2 2017 11% 27
Real-Time Testing - (8090) H2 2018 3% 27
Real-Time Testing - (90100) H1 2017 82% 27
Real-Time Testing - (90100) H1 2018 95% 27
Real-Time Testing - (90100) H2 2017 89% 27
Real-Time Testing - (90100) H2 2018 97% 27
Sino-Ocean customer 'average' rate % 21 21 21 21 19 19 33
Sino-Ocean customer 'not satisfied at all' rate % 4 4 4 3 33
Sino-Ocean customer 'not satisfied' rate % 9 10 10 10 5 3 33
Sino-Ocean customer 'satisfied' rate % 45 45 37 33 33 35 33
Sino-Ocean customer 'very satisfied' rate % 21 20 28 33 43 43 33
Sino-Ocean customer satisfaction % 66 64 65 66 70 70 33

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2018 Report Pages
Number of participants in 'Little Citizens – 99 Charity Day Action' participants 10000 66

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 2017 2018 Report Pages
Donations from other sources (RMB million) RMB million 60.57 1.76 6.79 62
Donations from the Foundation (RMB million) RMB million 2.41 2.96 8.15 62
No. of direct donation recipients persons 51000 57000 59000 62
No. of volunteers persons 5000 5000 7710 62
Poverty alleviation related investment (RMB million) RMB million 58.39 4.99 7.27 62
Public donations raised for China Backbone Health Care Plan RMB 1000000 66
Volunteer service hours hours 32168 46384 56948 62

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018
Total GHG Emissions TCO2E 48870189.02
Total GHG Emissions Intensity (By Revenue) TCO2E TEN THOUSAND YUAN REVENUE 11.8

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Hazardous Waste (Office) T
Hazardous Waste Recycled T
Total Hazardous Waste T
Total Hazardous Waste Intensity (By Revenue) kg per ten thousand yuan revenue

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018
Diversion Rate of Non-Hazardous Waste % 97.66
Non-Hazardous Waste (Construction Waste) t 13.62
Non-Hazardous Waste (Electronic Waste) t 0.88
Non-Hazardous Waste (Office Waste) T 72
Non-Hazardous Waste Recycled T 1138.22
Recycling Rate of Non-Hazardous Waste % 99.3
Total Non-Hazardous Waste Disposed t 85352.65
Total Non-Hazardous Waste Intensity (By Revenue) t TEN THOUSAND YUAN REVENUE 0.02

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018
Diesel Fuel Consumption L 2048968.39
Energy Consumption Intensity (By Revenue) GJ TEN THOUSAND YUAN REVENUE 210.76
Fossil Fuel Consumption t 65.33
Gasoline Consumption L 243761.46
Natural Gas Consumption 2958.67
Purchased Electricity kWh 10300362.08
Purchased Electricity Intensity (By Area) kWh/m² 151.8
Total Energy Consumption GJ 872997332.78

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2018
Municipal Water Consumption 5866777.28
Recycled Water Usage 92277
Total Water Withdrawal 6237034.24
Water Consumption 6237034.24
Water Consumption Intensity (By Revenue) m³ TEN THOUSAND YUAN REVENUE 1.51
Water Consumption in Office 203164.49

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2018
Electricity Usage Reduction Compared to Last Year kWh 596394

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit
Packaging Material Consumption (Paper) KG

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2014 2015 2016 2017 2018
Number of Full-time Employees 6556 6564 7563 9369 12323
Number of General Employees 6445 6455 7315 9033 11961
Number of New Employees 2949 2381 2894 4184 5891
Number of Part-time Employees 167 158 230 359 399
Number of Senior Management Employees 111 109 248 336 362
Number of Total Employees 6556 6564 7563 9369 12323
Percentage of Employees Aged 30-50 % 44
Percentage of Employees Aged Above 50 % 4
Percentage of Employees Aged Below 30 % 52
Percentage of New Employees % 47.8

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2018
Turnover Rate of Employees Aged 30-50 percent 40
Turnover Rate of Employees Aged Above 50 percent 3
Turnover Rate of Employees Aged Below 30 percent 57

Lost days due to work injury.

Standard Indicator Unit 2010 2011 2012 2013 2014 2015 2016 2017 2018
Lost Time Injury Frequency Rate (LTIFR/LTIR) per 1 million 1.89 1.57 1.19 0.89 0.43 0.45 0.23 0.13 0.06

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2018
Number of Safety knowledge lectures sessions 50

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2018
Percentage of Employees Trained % 98
Percentage of New Employees Trained % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2018
Average Training Hours (Female) hours 23.1
Average Training Hours (Male) hours 27.6
Average Training Hours (Middle Management) hours 25.5
Average Training Hours (Senior Management) hours 40.1
Average Training Hours per Employee hours 25.9
Total Training Hours hours 319333

Number of suppliers by geographical region.

Standard Indicator Unit 2018
Number of Suppliers in Mainland China suppliers 11677

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2013 2014 2015 2016 2017 2018
Satisfaction Rate of Customer Complaint Handling % 66 64 65 66 70 70

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2016 2017 2018
Investment in Targeted Poverty Alleviation RMB million 58.39 4.99 7.27
Number of Registered Volunteers persons 5000 5000 7710
Total Public Welfare Donations RMB million 62.98 4.72 14.94
Total Volunteer Service Hours hours 32168 46384 56948