Environmental, Social and Governance Report 2018
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Change in Scope 1 and 2 (market-based) greenhouse gas emissions across occupied estate | percent | -7 | 28 | |
| Change in Scope 3 greenhouse gas emissions from air travel booked from the UK, Europe and Africa | percent | -59 | 28 | |
| Change in normalised Scope 1 and 2 emissions per net lettable floor area | percent | -13 | 28 | |
| Normalised Scope 1 and 2 emissions per net lettable floor area | kg CO2e/m2 | 99 | 28 | |
| Scope 1 and 2 (market-based) greenhouse gas emissions across occupied estate | tCO2e, tCO2e (restated) | 65979 | 61317 | 28 |
| Scope 3 greenhouse gas emissions from air travel booked from the UK, Europe and Africa | tCO2e | 4143 | 1212 | 28 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions associated with waste | tCO2e | 72 | 30 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Total waste generated (UK and US only) | tonnes | 1947 | 2026 | 30 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Proportion of waste diverted from landfill through recycling or incineration (UK and US only) | 82% | 82% | 30 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Change in global energy use across occupied estate | percent | -1.7 | 28 | |
| Global energy use across occupied estate | MWh | 129324 | 127098 | 28 |
| Increase in occupied floor area | percent | 7 | 28 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Absolute use of water across global occupied estate | m² | 260100 | 264355 | 30 |
| Water use per employee (normalised against headcount) | m³/employee | 10.94 | 11.03 | 30 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Energy and water audits of 20 largest sites in Asia region (based on energy intensity/cost) | MWhs | 6 | 27 |
| Proportion of global electricity consumption from 100 percent certified renewable sources | percent | 37 | 28 |
| Proportion of total energy and water savings from lighting upgrades and motion sensors (Asia region) | percent | 38 | 27 |
| Proportion of total energy and water savings from simple operational changes (Asia region) | percent | 28 | 27 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| ClimateWise Score | percent | 71 | 28 | |
| ClimateWise score (against six core principles) | percent | 71 | 78 | 14 |
| Ranking in Asset Manager survey (world's top 50 asset managers for management of the financial impact of climate change) | out of 50 | 4 | 14 | |
| Ranking in Asset Owner survey (world's 500 largest asset owners) | out of 500 | 113 | 14 | |
| Ranking in Global Climate Insurance Index (Asset Owner Disclosure Project) | out of 80 | 31 | 31 | 14 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2012 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Assets under management by investors backing the Workforce Disclosure Initiative | US dollars | 13000000000 | 19 | ||
| Commitment to have 27 percent women in senior management | percent | 27 | 17 | ||
| M&GPrudential ranking in Top 100 employers for RateMyApprenticeship | rank | 31 | 19 | ||
| Prudential UK ranking in Top 100 employers for RateMyApprenticeship | rank | 16 | 19 | ||
| Senior management gender diversity (female) | % | 17 | 25 | 29 | 18 |
| Transfer of Capita (life and pensions administration) services to Diligenta under TUPE | UK roles | 1100 | 22 | ||
| Transfer of UK-based colleagues under TUPE to Diligenta | UK-based colleagues | 450 | 22 | ||
| Transfer of colleagues in India by TCS | colleagues | 200 | 22 | ||
| Transfer of roles from Prudential to TCS under TUPE | roles | 200 | 22 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Number of accidents in 2017 | cases | 38 | 20 | |
| Number of accidents in 2018 | cases | 37 | 20 | |
| Number of accidents/instances of work-related ill-health recorded | 13 | 13 | 20 | |
| Number of physical injuries (2018) | cases | 9 | 20 | |
| Number of physical injuries (2018) in Malaysia, Cambodia, US, Hong Kong, UK | cases | 9 | 20 | |
| Number of physical injuries caused by slips, trips and falls (2018) | cases | 7 | 20 | |
| Number of work-related medical illness cases (2018) | cases | 4 | 20 |
Lost days due to work injury.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Number of lost days due to work-related medical illness (2018) | days | 226 | 20 | |
| Number of lost time days due to injury or ill-health (excluding day of accident or illness) | days | 274 | 274 | 20 |
| Number of lost working days due to fall from height (2018) | days | 481 | 20 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of senior high-potential individuals participating in Group-wide leadership development programmes | individuals | 113 | 19 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Completion rate for unconscious bias e-learning | percent | exceeded 90 | 17 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of SME customers onboarded to PRUworks digital ecosystem in Singapore | SME customers | 200 | 23 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of times Cha-Ching resource downloaded in the UK | downloads | 28478 | 32 | |
| Number of times Cha-Ching song viewed on social media and digital platforms | views | 1000000 | 32 | |
| Number of users going live on Aladdin operating system in April | users | 500 | 23 | |
| Target number of SME customers for PRUworks digital ecosystem in Singapore by end of 2019 | SME customers | 5000 | 23 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of portfolios migrated to Aladdin in 2018 (Singapore, Malaysia, Indonesia, Japan, Vietnam) | portfolios | 600 | 23 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of compliance monitoring reviews on anti-money laundering, sanctions and anti-bribery and corruption across the Group | 23 | 16 | |
| Percentage of whistleblowing reporters choosing to self-identify | percent | 45 | 16 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018 | 2019 | Report Pages |
|---|---|---|---|---|
| Number of Cha-Ching projects selected | projects | 100 | 32 | |
| Number of Cha-Ching projects submitted worldwide | projects | 900 | 32 | |
| Number of UK schools accessing Cha-Ching resource | schools | 1179 | 32 | |
| Number of beneficiaries of Prudential RideLondon | charities | 900 | 32 | |
| Number of children reached by Cha-Ching programme in Asia | children | 400000 | 32 | |
| Number of disease conditions covered by PRUHealth Critical Illness Extended Care (CIE) in Hong Kong | disease conditions | 118 | 8 | |
| Number of disease conditions covered by PRUHealth Critical Illness Multi-Care Prestige (CIM2) in Hong Kong | disease conditions | 126 | 8 | |
| Number of elementary school students in the US reached through Cha-Ching | students | 1500000 | 32 | |
| Number of employees participating in Prudential RideLondon for charity | percentage | 55% | 32 | |
| Number of households reached by Cha-Ching programme in Asia | households | 34000000 | 32 | |
| Number of investment portfolios managed using Aladdin operating system | portfolios | 1200 | 23 | |
| Number of students reached by Cha-Ching video roll-out | students | 180000 | 32 | |
| Number of students reached by Prudential's community engagement partnership (PruGoals) | schools, years old | 1618 | 32 | |
| Number of young people supported to take part in PruGoals (UK) | people | 300 | 34 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Cash contribution to charitable organisations from Jackson and Prudential Corporation Asia | GBP | 15100000 | 32 |
| Cash contribution to charitable organisations from UK and EU operations | GBP | 4400000 | 32 |
| Cash contribution to charitable organisations in cultural | GBP | 64000 | 32 |
| Cash contribution to charitable organisations in education | GBP | 2373000 | 32 |
| Cash contribution to charitable organisations in social welfare and environment | GBP | 1995000 | 32 |
| Cash donated across the Group by employees through payroll giving scheme | GBP | 479633 | 32 |
| Direct cash donations to charitable organisations | GBP | 19100000 | 32 |
| Funds raised by M&GPrudential employees for charitable activities (London Dragon Boat race and others) | million pounds | 0.13 | 19 |
| Funds raised by Prudential RideLondon for charity in 2018 | GBP | 13000000 | 32 |
| Funds raised by Prudential RideLondon for charity over six years | GBP | 66000000 | 32 |
| Group spending on community activities | GBP | 27300000 | 32 |
| Number of employees who volunteered in their communities | employees | 11710 | 32 |
| Number of regional volunteers sent to Siem Reap, Cambodia | people | 80 | 34 |
| Number of volunteers sent to Yogyakarta, Indonesia | people | 70 | 34 |
| Total hours of volunteer service in communities | hours | 117491 | 32 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Total GHG Emissions | tCO2e | 70122 | 62529 |
| Total GHG Emissions Intensity (By Area) | kg CO2e/m2 | 99 | |
| Total Other Indirect Energy Emissions (Scope 3) | tCO2e | 4143 | 1212 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | tonnes | 1947 | 2026 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Total Energy Consumption | MWh | 129324 | 127098 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Water Consumption | m³ | 260100 | 264355 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved | MWhs | 6 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2012 | 2017 | 2018 |
|---|---|---|---|---|
| Number of Female Employees | full time equivalent | 12375 | ||
| Number of Full-time Employees | full time equivalent | 23792 | ||
| Number of Full-time Employees (Female) | full time equivalent | 12375 | ||
| Number of Full-time Employees (Male) | full time equivalent | 11354 | ||
| Number of Male Employees | full time equivalent | 11354 | ||
| Number of Senior Management Employees | headcount | 79 | ||
| Number of Senior Management Employees (Female) | headcount | 23 | ||
| Number of Senior Management Employees (Male) | headcount | 56 | ||
| Number of Total Employees | full time equivalent | 23792 | ||
| Percentage of Senior Management Employees (Female) | % | 17 | 25 | 29 |
Lost days due to work injury.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 274 | 755 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Investment in Education Donation | GBP | 2373000 |
| Investment in Environmental Protection | GBP | 1995000 |
| Number of Employees Participating in Volunteer Activities | employees | 11710 |
| Total Cash Donations | GBP | 19100000 |
| Total Social Investment | GBP | 27300000 |
| Total Volunteer Service Hours | hours | 117491 |