2018 Sustainability Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| NOx Average emission per unit of logistics container (kg/kiloton per nautical mile) | 0.44 | 0.43 | 24 | |
| NOx Total emission | t | 431179.2 | 463453.66 | 24 |
| Oil sewage (tons) | tons | 510315 | 827228 | 47 |
| Oily water emission (COSCO SHIPPING Lines) | ton | 72742.7 | 76251.3 | 46 |
| Oxynitride emission (COSCO SHIPPING Lines) | ton | 431179.2 | 463453.66 | 46 |
| Oxysulfide emission (COSCO SHIPPING Lines) | ton | 287468.4 | 308969.1 | 46 |
| Per unit emission (kg/TEU) | kg/TEU | 10.18 | 8.86 | 47 |
| SOx Average emission per unit of logistics container (kg/kiloton per nautical mile) | 0.29 | 0.28 | 24 | |
| SOx Total emission | t | 287464.8 | 308969.1 | 24 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Average emission of per unit time turnover (Oxynitride, COSCO SHIPPING Lines) | kg/kiloton per nautical mile | 0.44 | 0.43 | 46 |
| Average emission of per unit time turnover (Oxysulfide, COSCO SHIPPING Lines) | kg/kiloton per nautical mile | 0.29 | 0.28 | 46 |
| CO2 Average emission per unit of logistics container (kg/kiloton per nautical mile) | 15.04 | 14.9 | 24 | |
| CO2 Total emission | t | 14900262.8 | 16014898.35 | 24 |
| CO₂ (ton) | ton | 529787 | 525565 | 47 |
| CO₂ emission (COSCO SHIPPING Lines) | ton | 14900262.8 | 16014898.35 | 46 |
| Per unit CO₂ emission (COSCO SHIPPING Lines) | kg/kiloton per nautical mile | 15.04 | 14.9 | 46 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Domestic hazardous waste (COSCO SHIPPING Lines) | kg | 40 | 46 | |
| Handling quantity of dangerous goods (COSCO SHIPPING Lines) | TEU | 136739 | 148346 | 46 |
| Hazardous waste (kg) | kg | 3007569 | 3173025 | 47 |
| Operation quantity of dangerous goods (TEU) | TEU | 65400 | 77500 | 47 |
| Production hazardous waste (COSCO SHIPPING Lines) | m³ | 1926.6 | 2136.27 | 46 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Grease (kg) | kg | 614205 | 626579 | 47 |
| Non-hazardous waste (COSCO SHIPPING Lines) | kg | 92400 | 92400 | 46 |
| Other non-hazardous waste (kg) | kg | 8640 | 702670 | 47 |
| Per unit non-hazardous waste emission (COSCO SHIPPING Lines) | kg/capital | 3.82 | 5.41 | 46 |
| Total non-hazardous waste recovery (kg) | kg | 431884 | 1397981 | 47 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Hazardous waste recycling (kg) | kg | 778532 | 47 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Diesel consumption | L | 59065133 | 55577110 | 25 |
| Diesel consumption of Taicang International Container Terminal | tons | 1247 | 821 | 25 |
| Diesel oil (L) | L | 59065133 | 55577110 | 47 |
| Diesel oil (Light oil) consumption | t | 182050 | 156776.8 | 24 |
| Diesel oil (light oil) consumption (COSCO SHIPPING Lines) | ton | 182050 | 156776.8 | 46 |
| Electricity consumption (COSCO SHIPPING Holdings) | 1000 kWh | 117.7 | 128.78 | 46 |
| Electricity consumption (COSCO SHIPPING Lines) | 1000 kWh | 5684.01 | 5463.12 | 46 |
| Electricity consumption (COSCO SHIPPING Ports) | 1000 kWh | 441835.18 | 454835.93 | 46 |
| Electricity consumption at terminals in China | kWh | 4948730 | 25 | |
| Electricity per capital (COSCO SHIPPING Lines) | 1000 kWh/capital | 5.17 | 4.97 | 46 |
| Electricity usage per unit (COSCO SHIPPING Ports) | 1000 kWh/RMB10000 turnover | 1.01 | 0.68 | 46 |
| Fuel oil (Heavy oil) consumption | t | 4609308 | 4992708.2 | 24 |
| Fuel oil (heavy oil) consumption (COSCO SHIPPING Lines) | ton | 4609030 | 4992708.2 | 46 |
| Gas (m³) | m³ | 407908 | 406976 | 47 |
| Gas consumption (COSCO SHIPPING Lines) | m³ | 422758 | 391177 | 46 |
| Gas consumption per ten thousand RMB output value (L/RMB10000) | L/RMB10000 | 0.94 | 0.61 | 47 |
| Gasoline (L) | L | 1294114 | 926344 | 47 |
| Gasoline consumption | L | 1294114 | 926344 | 25 |
| Gasoline consumption (COSCO SHIPPING Lines) | ton | 20.75 | 19.96 | 46 |
| Grease consumption (COSCO SHIPPING Lines) | ton | 8506.24 | 11698.8 | 46 |
| Heating consumption (COSCO SHIPPING Ports) | 10000 joules | 60046560 | 63221760 | 46 |
| Heating usage per ten thousand RMB output value (COSCO SHIPPING Ports) | 10000 joules/RMB10000 | 137.78 | 94.09 | 46 |
| Liquefied gas (L) | L | 18001030 | 16436900 | 47 |
| Liquefied gas consumption per ten thousand RMB output value (L/RMB10000) | L/RMB10000 | 41.31 | 24.46 | 47 |
| Liquefied natural gas consumption | L | 18001301 | 16436900 | 25 |
| Liquefied petroleum gas (L) | L | 13405 | 141702 | 47 |
| Liquefied petroleum gas consumption | L | 13405 | 141702 | 25 |
| Liquefied petroleum gas consumption per ten thousand RMB output value (L/RMB10000) | L/RMB10000 | 0.03 | 0.21 | 47 |
| Lubricant consumption | t | 8506 | 11698.8 | 24 |
| Natural gas consumption | m³ | 407908 | 406976 | 25 |
| Oil consumption per ship (kg/kiloton per nautical mile) - Lubricant | 0.02 | 0.01 | 24 | |
| Oil consumption per ship (kg/kiloton per nautical mile) - Oil (Light oil + Heavy oil) | 4.8 | 4.79 | 24 | |
| Per capita gasoline consumption (COSCO SHIPPING Lines) | ton/person | 0.02 | 0.02 | 46 |
| Per capital gas consumption (COSCO SHIPPING Lines) | m³/capital | 384.33 | 355.61 | 46 |
| Per unit diesel oil consumption (L/TEU) | L/TEU | 1.14 | 0.94 | 47 |
| Per unit electricity consumption (COSCO SHIPPING Holdings) | 1000 kWh/capital | 3.68 | 3.68 | 46 |
| Per unit fuel consumption (COSCO SHIPPING Holdings) | ton/capital | 37.5 | 182.86 | 46 |
| Per unit fuel consumption (COSCO SHIPPING Lines) | ton/kiloton per nautical mile | 4.8 | 4.79 | 46 |
| Per unit gasoline consumption (L/TEU) | L/TEU | 0.02 | 0.02 | 47 |
| Per unit grease consumption (COSCO SHIPPING Lines) | ton/kiloton per nautical mile | 0.02 | 0.01 | 46 |
| Per unit grease consumption (g/TEU) | g/TEU | 11.81 | 10.57 | 47 |
| Total fuel consumption (COSCO SHIPPING Lines) | ton | 4791080 | 5149485 | 46 |
| Total fuel consumption by car (COSCO SHIPPING Holdings) | ton | 1.2 | 6.4 | 46 |
| Total throughput of terminals (COSCO SHIPPING Ports) | TEUs | 100202185 | 117365360 | 9 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Domestic waste water emission (COSCO SHIPPING Lines) | ton | 49842 | 38878.2 | 46 |
| Domestic water (COSCO SHIPPING Lines) | ton | 55380 | 43198 | 46 |
| Municipal water supply (COSCO SHIPPING Ports) | m³ | 2592635 | 2714345 | 46 |
| Per unit water consumption (COSCO SHIPPING Holdings) | ton/capital | 12.34 | 12.83 | 46 |
| Production water (COSCO SHIPPING Lines) | ton | 204988.7 | 190486.9 | 46 |
| Seawater desalination | tons of seawater desalinated | 460073.03 | 24 | |
| Sewage discharge per unit (COSCO SHIPPING Lines) | ton/RMB 10000 turnover | 0.01 | 0.01 | 46 |
| Total water consumption (COSCO SHIPPING Lines) | ton | 260368.7 | 233684.9 | 46 |
| Total water consumption (COSCO SHIPPING Ports) | m³ | 2615609 | 2733992 | 46 |
| Unit production wastewater discharge (ton/person) | ton/person | 53 | 87 | 47 |
| Wastewater of other organizations (COSCO SHIPPING Ports) | m³ | 10756 | 9470 | 46 |
| Water consumption (COSCO SHIPPING Holdings) | ton | 395 | 449 | 46 |
| Water consumption of Taicang International Container Terminal | tons | 175091 | 124072 | 25 |
| Water consumption per ten thousand RMB output value (COSCO SHIPPING Ports) | m³/RMB10000 | 6 | 4.07 | 46 |
| Water consumption per unit (COSCO SHIPPING Lines) | ton/RMB10000 turnover | 0.03 | 0.03 | 46 |
| Water from other water supply facilities (COSCO SHIPPING Ports) | m³ | 12218 | 10177 | 46 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Number of vessels | 361 | 376 | 24 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Board of Directors 30-50 years old (person) | person | 8 | 48, 49, 50 | |
| Board of directors over 50 years old (person) | person | 3 | 48, 49, 50 | |
| Contracted employee | person | 15097 | 48 | |
| Contracted employee (person) | person | 9683 | 9471 | 47, 49 |
| Contracted employee age 30-50 | person | 10774 | 48 | |
| Contracted employee age ≤30 | person | 2440 | 48 | |
| Contracted employee age ≥50 | person | 1883 | 48 | |
| Contracted employee of management level | person | 11 | 48 | |
| Contracted employee of management level (person) | person | 6 | 3 | 47, 50 |
| Contracted employee: 30-50 (person) | person | 6546 | 25 | 47, 49 |
| Contracted employee: ≤30 (person) | person | 3 | 7 | 47, 49 |
| Contracted employee: ≥50 (person) | person | 968 | 915 | 47, 49 |
| Contracted female employee | person | 6620 | 48 | |
| Contracted female employee (person) | person | 9 | 11 | 47, 49 |
| Contracted male employee | person | 8477 | 48 | |
| Contracted male employee (person) | person | 8424 | 24 | 47, 49 |
| Employee salaries and welfares | RMB Billion | 5.34 | 6.43 | 9 |
| Foreign contracted employee | person | 4661 | 48 | |
| Foreign contracted employee (person) | person | 1230 | 1253 | 49 |
| Hong Kong contracted employee (person) | person | 513 | 489 | 49 |
| Mainland contracted employee | person | 10436 | 48 | |
| Mainland contracted employee (person) | person | 7940 | 7729 | 47, 49 |
| Number of female board members (person) | person | 3 | 49, 50 | |
| Number of male board members (person) | person | 13 | 47, 49, 50 | |
| Operating cost (COSCO SHIPPING Holdings) | RMB Billion | 82.76 | 110.73 | 9 |
| Other contracted employee | person | 15086 | 48 | |
| Other contracted employee (person) | person | 26 | 32 | 47 |
| Other contracted employees (person) | person | 13397 | 8683 | 50 |
| Overseas taxation paid | RMB Million | 258.53 | 9 | |
| Part-time employee | person | 1983 | 48 | |
| Part-time employee (person) | person | 3725 | 3345 | 49 |
| Retained reserves | RMB Billion | 2.22 | 9 | |
| Total employee | person | 17080 | 48 | |
| Total employee (person) | person | 13408 | 35 | 47, 49 |
| Total number of female new employees (person) | person | 50 | 50 | |
| Total number of new employees | person | 333 | 48 | |
| Total number of new employees (person) | person | 465 | 47, 50 | |
| Total number of new employees 30-50 years old | person | 103 | 48 | |
| Total number of new employees 30-50 years old (person) | person | 5 | 47, 50 | |
| Total number of new employees in China | person | 90 | 48 | |
| Total number of new employees in China (person) | person | 10 | 47 | |
| Total number of new employees in China Mainland (person) | person | 307 | 50 | |
| Total number of new employees in Hong Kong (person) | person | 45 | 50 | |
| Total number of new employees in overseas | person | 243 | 48 | |
| Total number of new employees in overseas (person) | person | 113 | 50 | |
| Total number of new employees over 50 years old (person) | person | 5 | 47, 50 | |
| Total number of new employees under 30 years old | person | 230 | 48 | |
| Total number of new employees under 30 years old (person) | person | 4 | 47, 50 | |
| Total number of new female employees | person | 155 | 48 | |
| Total number of new female employees (person) | person | 4 | 47 | |
| Total number of new male employees | person | 178 | 48 | |
| Total number of new male employees (person) | person | 6 | 47, 50 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| China Mainland turnover contracted staff (person) | person | 384 | 50 | |
| Hong Kong turnover contracted staff (person) | person | 70 | 50 | |
| Mainland contracted turnover staff (person) | person | 1 | 48, 49 | |
| Overseas contracted turnover staff (person) | person | 165 | 49 | |
| Overseas turnover contracted staff (person) | person | 98 | 50 | |
| Total turnover number of contracted female employees (person) | person | 1 | 48, 49, 50 | |
| Total turnover number of contracted male employees (person) | person | 381 | 49, 50 | |
| Turnover (person) of contracted employee | person | 548 | 552 | 48, 49, 50 |
| Turnover contracted employee age 30-50 (person) | person | 156 | 49 | |
| Turnover contracted employee age ≤ 30 (person) | person | 350 | 49, 50 | |
| Turnover contracted employee age ≥ 50 (person) | person | 172 | 49 | |
| Turnover contracted employee age: 30-50 (person) | person | 1 | 48 | |
| Turnover contracted employee age: 30–50 (person) | person | 251 | 50 | |
| Turnover contracted employee age: ≥50 (person) | person | 143 | 50 | |
| Turnover rate of contracted employee | 5.66% | 5.83% | 48, 49, 50 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Injury rate by thousand person (%) | 0.08% | 0.00% | 49 | |
| Injury rate by thousand person (‰) | 6.00‰ | 0.00‰ | 48, 50 | |
| Ratio of Work-related fatalities | 0.00% | 0.00% | 48, 50 | |
| Work-related fatalities (person) | person | 1 | 50 | |
| Work-related injuries (person) | person | 2 | 95 | 49, 50 |
Lost days due to work injury.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Total number of missed work days | day, days | 1207 | 1414 | 49, 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Female trainees | 78 | 50 | ||
| General staff trainees | 158 | 50 | ||
| Male employee training times (person-time) | person-time | 530 | 50 | |
| Male trainees | 224 | 50 | ||
| Management level trainees | 144 | 50 | ||
| Other trained contracted employee (person) | person | 18006 | 15086 | 48, 49 |
| Percentage of contracted employee of management level trained | 100.00% | 100.00% | 48, 49 | |
| Percentage of contracted employee trained | 100% | 100% | 48, 49 | |
| Percentage of contracted female employee trained | 100.00% | 100.00% | 48, 49 | |
| Percentage of contracted male employee trained | 100.00% | 91.67% | 48, 49 | |
| Percentage of other contracted employee trained | 100.00% | 100.00% | 48, 49 | |
| Total number of trainees (person) | person | 302 | 50 | |
| Total number of trainees (person-time) | person-time | 435 | 715 | 50 |
| Trained contracted employee | person | 18018 | 33 | 48, 49 |
| Trained contracted employee of management level (person) | person | 12 | 3 | 48, 49 |
| Trained contracted female employee (person) | person | 6495 | 6620 | 48, 49 |
| Trained contracted male employee (person) | person | 11523 | 8477 | 48, 49 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Average number of training per employee | 2.38 | 50 | ||
| Average training hours (hours/person) | hours/person | 20.75 | 50 | |
| Female employee training times (person-time) | person-time | 185 | 50 | |
| Female employees per training | 2.37 | 50 | ||
| General staff trainees (person-time) | person-time | 376 | 50 | |
| Male employees per capita training times | 2.37 | 50 | ||
| Management level staff per capita training times | 2.35 | 50 | ||
| Management level staff training times (person-time) | person-time | 339 | 50 | |
| Total hours of training | hour, hours | 375334 | 2426 | 48, 49, 50 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Domestic suppliers | 7286 | 49 | |
| Overseas suppliers | 1617 | 49 | |
| Suppliers Domestic | 3279 | 50 | |
| Suppliers Overseas | 2588 | 50 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Annual operating income (COSCO SHIPPING Lines) | RMB Billion | 86.75 | 91.37 | 9 |
| Annual operating income (COSCO SHIPPING Ports) | RMB Billion | 4.29 | 6.63 | 9 |
| Container freight volume (COSCO SHIPPING Lines) | TEUs | 16895997 | 18366108 | 9 |
| Number of complaints received about products and services | pieces | 8 | 49 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| PRC enterprise income taxes paid | RMB Million | 484.48 | 9 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Total number of board members (person) | person | 14 | 47, 49, 50 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Annual profit attributable to shareholders of Listed Companies (COSCO SHIPPING Holdings) | RMB Billion | 3.03 | 9 |
| Hong Kong profit taxes paid | RMB Million | 6.78 | 9 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| NOₓ Emission Intensity (By Logistics) | kg/kiloton per nautical mile | 0.44 | 0.43 |
| NOₓ Emissions | ton | 431179.2 | 463453.66 |
| SOₓ Emission Intensity (By Logistics) | kg/kiloton per nautical mile | 0.29 | 0.28 |
| SOₓ Emissions | ton | 287468.4 | 308969.1 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Total GHG Emissions | ton | 14900262.8 | 16014898.35 |
| Total GHG Emissions Intensity (By Product Weight) | kg/kiloton per nautical mile | 15.04 | 14.9 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Total Hazardous Waste | kg | 3007569 | 3173025 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Non-Hazardous Waste Recycled | kg | 431884 | 1397981 |
| Total Non-Hazardous Waste Intensity (By Employee) | kg/capital | 3.82 | 5.41 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Diesel Fuel Consumption | L | 59065133 | 55577110 |
| Gasoline Consumption | L | 1294114 | 926344 |
| LNG Consumption | L | 18001301 | 16436900 |
| LPG Consumption | L | 13405 | 141702 |
| Natural Gas Consumption | m³ | 407908 | 406976 |
| Purchased Electricity | 1000 kWh | 441835.18 | 454835.93 |
| Purchased Heating | 10000 joules | 60046560 | 63221760 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Discharge of Domestic Wastewater | ton | 49842 | 38878.2 |
| Municipal Water Consumption | m³ | 2592635 | 2714345 |
| Total Wastewater Discharge | ton | 49842 | 38878.2 |
| Total Water Withdrawal | ton | 260368.7 | 233684.9 |
| Wastewater Discharge Intensity | ton/RMB 10000 turnover | 0.01 | 0.01 |
| Water Consumption Intensity (By Revenue) | ton/RMB10000 turnover | 0.03 | 0.03 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Number of Employees Aged 30-50 | person | 6569 | 10823 |
| Number of Employees Aged Above 50 | person | 974 | 1886 |
| Number of Employees Aged Below 30 | person | 2172 | 2447 |
| Number of Employees in Hong Kong | person | 513 | 489 |
| Number of Employees in Mainland China | person | 7972 | 7764 |
| Number of Employees in Overseas | person | 1230 | 1253 |
| Number of Female Employees | person | 1268 | 7794 |
| Number of Male Employees | person | 8447 | 16809 |
| Number of New Employees | person | 808 | |
| Number of New Employees (Above 50) | person | 6 | |
| Number of New Employees (Aged 30-50) | person | 120 | |
| Number of New Employees (Aged Below 30) | person | 349 | |
| Number of New Employees (Female) | person | 163 | |
| Number of New Employees (Hong Kong) | person | 45 | |
| Number of New Employees (Mainland China) | person | 307 | |
| Number of New Employees (Male) | person | 599 | |
| Number of New Employees (Overseas) | person | 113 | |
| Number of Part-time Employees | person | 3725 | 5328 |
| Number of Total Employees | person | 13408 | 17080 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Turnover Rate of Contractors | % | 5.66 | 2.86 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | person | 1 |
| Number of Work-related Fatalities | person | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | days | 1297 | 1414 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
| Percentage of Trained Contract Employees | % | 100 | 100 |
| Percentage of Trained Female Employees | % | 36.04 | 43.83 |
| Percentage of Trained Male Employees | % | 63.96 | 56.17 |
| Percentage of Trained Senior Management | % | 0.07 | 0.07 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Average Training Hours per Employee | hours/person | 20.75 | |
| Total Training Hours | hour | 398814 | 319401.6 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Suppliers in Overseas | 1617 | |
| Number of Total Suppliers | 7286 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Products and Service Related Complaints | pieces | 8 |
| Total Number of Customer Complaints | pieces | 8 |