ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2018

Year: 2018
Published: 2019-04-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2017 2018 Report Pages
Nitrogen Oxides air emissions from delivery trucks and vehicles in Hong Kong g 461723 437362 7
Nitrogen Oxides emissions g 461723 437362 18
Particulate Matter air emissions from delivery trucks and vehicles in Hong Kong g 31689 29981 7
Particulate Matter emissions g 31689 29981 18
Sulphur Oxides air emissions from delivery trucks and vehicles in Hong Kong g 709 664 7
Sulphur Oxides emissions g 709 664 18

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Air travel by staff (Scope 3 - Other indirect emissions) km 538830 556073 6
Air travel by staff (Scope 3 - Other indirect emissions, in tCO2e) tCO2e 50 56 6
Air travel by staff intensity per HK$1m revenue (Scope 3 - Other indirect emissions) km 365.6 386.7 6
Air travel by staff intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in tCO2e) tCO2e 0.034 0.039 6
Electricity consumed (Scope 2 - Energy indirect emissions) MWh 21063 19600 6
Electricity consumed (Scope 2 - Energy indirect emissions, in tCO2e) tCO2e 13734 12533 6
Electricity consumed intensity per HK$1m revenue (Scope 2 - Energy indirect emissions) MWh 14.29 13.63 6
Electricity consumed intensity per HK$1m revenue (Scope 2 - Energy indirect emissions, in tCO2e) tCO2e 9.32 8.72 6
Fuel consumed (Scope 1 - Direct emissions and removals) litres 44740 41925 6
Fuel consumed (Scope 1 - Direct emissions and removals, in tCO2e) tCO2e 115 108 6
Fuel consumed intensity per HK$1m revenue (Scope 1 - Direct emissions and removals) litres 30.4 29.2 6
Fuel consumed intensity per HK$1m revenue (Scope 1 - Direct emissions and removals, in tCO2e) tCO2e 0.078 0.075 6
Greenhouse gas emissions (total) tCO2e 13880 12662 18
Greenhouse gas emissions intensity tCO2e/HKS1m revenue 9.42 8.81 18
Paper consumed (Scope 3 - Other indirect emissions) tonnes 14.1 12.4 6
Paper consumed (Scope 3 - Other indirect emissions, in tCO2e) tCO2e 68 60 6
Paper waste disposal (Scope 3 - Other indirect emissions, 1 minus 2) tonnes -7 -11.3 6
Paper waste disposal (Scope 3 - Other indirect emissions, 1 minus 2, in tCO2e) tCO2e -33 -54 6
Total greenhouse gas emissions (direct and indirect, in tCO2e) tCO2e 13880 12662 6
Total greenhouse gas emissions intensity per HK$1m revenue (in tCO2e) tCO2e 9.42 8.81 6
Water usage (Scope 3 - Other indirect emissions, in tCO2e) tCO2e 14 19 6
Water usage intensity per HK$1m revenue (Scope 3 - Other indirect emissions) m3 16.29 21.87 6
Water usage intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in tCO2e) tCO2e 0.0095 0.01321 6

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Total hazardous waste produced Not applicable Not applicable 18

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Paper waste disposal (non-hazardous waste produced) tonnes -7 -11.3 18
Paper waste disposal intensity per HK$1m revenue (Scope 3 - Other indirect emissions, 1 minus 2) tonnes -0.005 -0.008 6
Paper waste disposal intensity per HK$1m revenue (Scope 3 - Other indirect emissions, 1 minus 2, in tCO2e) tCO2e -0.022 -0.038 6
Shopping bag consumption intensity per HK$1m revenue (department store operations) 2.1 2.17 8
Shopping bags consumed (department store operations) thousand pieces 2213 2153 8

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 Report Pages
Greenhouse gas avoided by recycling waste paper (Scope 3 - Other indirect emissions) tonnes 21.1 23.7 6
Greenhouse gas avoided by recycling waste paper (Scope 3 - Other indirect emissions, in tCO2e) tCO2e 101 114 6

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2017 2018 Report Pages
Electrical appliances/accessories for recycling - computers and equipment pieces 119 18
Electrical appliances/accessories for recycling - empty toner cartridges pieces 222 151 18
Electrical appliances/accessories for recycling - point-of-sale hardware pieces 362 18
Electrical appliances/accessories for recycling - unsold merchandises boxes (2400 kgs) 120 18
Paper waste disposal intensity (non-hazardous waste) tonne/HKS1m revenue -0.005 -0.008 18

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Electricity consumption (total) Mwh 21063 19600 19
Electricity consumption intensity Mwh/HKS1m revenue 14.29 13.63 19
Fuel consumption (total) litres 44740 41925 19
Fuel consumption intensity litres/HKS1m revenue 30.4 29.2 19
NABERS rating for Melbourne commercial investment properties (energy and greenhouse gas emissions) stars 4 8

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 2018 Report Pages
Water consumption (total) m3 24013 31453 19
Water consumption intensity m3/HKS1m revenue 16.29 21.87 19
Water usage (Scope 3 - Other indirect emissions) m3 24013 31453 6

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2017 2018 Report Pages
Total packaging material used - Shopping bags (Department store operations only) '000 pieces 2213 2153 19
Total packaging material used - Shopping bags per HKS1m revenue (Department store operations only) pieces/HKS1m revenue 2.1 2.17 19

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 2018 Report Pages
Total number of employees (permanent staff versus temporary and part-time staff) employed by the Group’s department store operations and property investment operations in Hong Kong 739 (680:59) 762 (704:58) 22
Total workforce by age group - 31–40 % 13% 14% 20
Total workforce by age group - 41–50 % 29% 27% 20
Total workforce by age group - 51–60 % 47% 46% 20
Total workforce by age group - 60 above % 3% 6% 20
Total workforce by age group - Below 31 % 8% 7% 20
Total workforce by employment type - Permanent % 90% 90% 20
Total workforce by employment type - Temporary & part-time % 10% 10% 20
Total workforce by gender - All staff (Female) % 74% 74% 20
Total workforce by gender - All staff (Male) % 26% 26% 20
Total workforce by gender - Corporate manager (Female) % 40% 37% 20
Total workforce by gender - Corporate manager (Male) % 60% 63% 20
Total workforce by geographical region - China % 1% 1% 20
Total workforce by geographical region - Hong Kong % 99% 99% 20

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 2018 Report Pages
Employee turnover rate by age group - 31–40 % 2.08 1.76 20
Employee turnover rate by age group - 41–50 % 1.53 1.9 20
Employee turnover rate by age group - 51–60 % 3.92 2.79 20
Employee turnover rate by age group - Below 31 % 1.38 2.48 20
Employee turnover rate by gender (Female) % 7.1 6.59 20
Employee turnover rate by gender (Male) % 1.81 2.34 20
Employee turnover rate by geographical region - Hong Kong % 8.91 8.93 20

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017 2018 Report Pages
Number and rate of work-related fatalities Nil Nil 21

Lost days due to work injury.

Indicator Unit 2017 2018 Report Pages
Lost days due to work injury (cases) cases 30 37 21
Lost days due to work injury (lost days) lost days 219 337 21

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 2018 Report Pages
Percentage of employees trained by employee category (Corporate manager) 1.4% 1.5% 21
Percentage of employees trained by employee category (General staff) 79.8% 70.8% 21
Percentage of employees trained by employee category (Temporary & part-time) 18.8% 27.7% 21
Percentage of employees trained by gender (Female) 84% 79% 21
Percentage of employees trained by gender (Male) 16% 21% 21

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 2018 Report Pages
Average training hours completed per employee by employee category (external training, All levels) hours 0.83 1.18 21
Average training hours completed per employee by employee category (external training, Corporate manager) hours 11.53 11.31 21
Average training hours completed per employee by employee category (external training, General staff) hours 0.61 0.93 21
Average training hours completed per employee by employee category (internal training, Frontline staff of department store operations only) hours 8 4.44 21
Average training hours completed per employee by gender (Female) hours 6.2 3.37 21
Average training hours completed per employee by gender (Male) hours 4.92 3.95 21

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2017 2018 Report Pages
Number of total products sold or shipped subject to recalls for safety and health reasons (Department store operations only) incidents 3 5 23

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2017 2018 Report Pages
Number of products and service related complaints received and how they are dealt with (Department store operations only) 73 cases, 100% settled 82 cases, 100% settled 23

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2017 2018 Report Pages
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and outcomes of the cases Nil Nil 23

The types of emissions and respective emissions data.

Standard Indicator Unit 2017 2018
Airborne Particulate Matter (PM) Emissions g 31689 29981
NOâ‚“ Emissions g 461723 437362
SOâ‚“ Emissions g 709 664

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018
Direct GHG Emissions (Scope 1) tCO2e 115 108
GHG Emissions from Purchased Electricity tCO2e 13734 12533
Indirect Energy Emissions (Scope 2) tCO2e 13734 12533
Scope 1 GHG Emissions Intensity (By Revenue) tCO2e 0.078 0.075
Scope 2 GHG Emissions Intensity (By Revenue) tCO2e 9.32 8.72
Scope 3 GHG Emissions (Business Travel) tCO2e 50 56
Scope 3 GHG Emissions (Waste Generated in Operations) tCO2e -33 -54
Scope 3 GHG Emissions Intensity (By Revenue) tCO2e 0.034 0.039
Total GHG Emissions tCO2e 13880 12662
Total GHG Emissions Intensity (By Revenue) tCO2e/HKS1m revenue 9.42 8.81

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018
Paper Waste tonnes -7 -11.3
Total Non-Hazardous Waste Intensity (By Revenue) tonnes per HK$1m revenue -0.005 -0.008

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit
GHG Emissions Reduction Percentage Compared to Last Year %

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017 2018
Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Revenue) tonne/HKS1m revenue -0.005 -0.008

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018
Direct Energy Intensity (By Revenue) litres/HKS1m revenue 30.4 29.2
Grid Electricity Consumption Mwh 21063 19600
Purchased Electricity Mwh 21063 19600
Purchased Electricity Intensity (By Revenue) Mwh/HKS1m revenue 14.29 13.63
Total Direct Energy Consumption litres 44740 41925
Total Electricity Consumption Intensity (By Revenue) Mwh/HKS1m revenue 14.29 13.63
Total Indirect Energy Consumption Mwh 21063 19600
Total Non-Renewable Fuel Consumption litres 44740 41925

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017 2018
Water Consumption m3 24013 31453
Water Consumption Intensity (By Revenue) m3/HKS1m revenue 16.29 21.87

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Electricity Usage Reduction Compared to Last Year MWh
Electricity Usage Reduction Percentage Compared to Last Year %

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2017 2018
Packaging Material Intensity (By Revenue) pieces/HKS1m revenue 2.1 2.17
Packaging Materials Consumed pieces 2213000 2153000

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017 2018
Number of Full-time Employees persons 680 704
Number of Part-time Employees persons 59 58
Number of Total Employees persons 739 762
Percentage of Employees Aged 30-50 % 42 41
Percentage of Employees Aged Above 50 % 50 52
Percentage of Employees Aged Below 30 % 8 7
Percentage of Employees in Hong Kong % 99 99
Percentage of Employees in Mainland China % 1 1
Percentage of Female Employees % 74 74
Percentage of Full-time Employees % 90 90
Percentage of Male Employees % 26 26
Percentage of Part-time Employees % 10 10

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017 2018
Turnover Rate of Employees Aged 30-50 % 5.61 3.66
Turnover Rate of Employees Aged Above 50 % 3.92 2.79
Turnover Rate of Employees Aged Below 30 % 1.38 2.48
Turnover Rate of Employees in Hong Kong % 8.91 8.93
Turnover Rate of Female Employees % 7.1 6.59
Turnover Rate of Male Employees % 1.81 2.34

Lost days due to work injury.

Standard Indicator Unit 2017 2018
Lost Days Due to Work-related Injuries lost days 219 337
Number of Work-related Injuries cases 30 37

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2017 2018
Percentage of Trained Female Employees % 84 79
Percentage of Trained Male Employees % 16 21

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017 2018
Average Training Hours (Female) hours 6.2 3.37
Average Training Hours (General Staff) hours 0.61 0.93
Average Training Hours (Male) hours 4.92 3.95
Average Training Hours per Employee hours 0.83 1.18

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2017 2018
Number of Recalled Products for Safety and Health Reasons incidents 3 5

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2017 2018
Complaints Handling Rate percent 100 100
Number of Complaints Dealt with cases 73 82
Number of Products and Service Related Complaints cases 73 82

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit
Total In-kind Donations boxes