ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2018
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Nitrogen Oxides air emissions from delivery trucks and vehicles in Hong Kong | g | 461723 | 437362 | 7 |
Nitrogen Oxides emissions | g | 461723 | 437362 | 18 |
Particulate Matter air emissions from delivery trucks and vehicles in Hong Kong | g | 31689 | 29981 | 7 |
Particulate Matter emissions | g | 31689 | 29981 | 18 |
Sulphur Oxides air emissions from delivery trucks and vehicles in Hong Kong | g | 709 | 664 | 7 |
Sulphur Oxides emissions | g | 709 | 664 | 18 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Air travel by staff (Scope 3 - Other indirect emissions) | km | 538830 | 556073 | 6 |
Air travel by staff (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 50 | 56 | 6 |
Air travel by staff intensity per HK$1m revenue (Scope 3 - Other indirect emissions) | km | 365.6 | 386.7 | 6 |
Air travel by staff intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 0.034 | 0.039 | 6 |
Electricity consumed (Scope 2 - Energy indirect emissions) | MWh | 21063 | 19600 | 6 |
Electricity consumed (Scope 2 - Energy indirect emissions, in tCO2e) | tCO2e | 13734 | 12533 | 6 |
Electricity consumed intensity per HK$1m revenue (Scope 2 - Energy indirect emissions) | MWh | 14.29 | 13.63 | 6 |
Electricity consumed intensity per HK$1m revenue (Scope 2 - Energy indirect emissions, in tCO2e) | tCO2e | 9.32 | 8.72 | 6 |
Fuel consumed (Scope 1 - Direct emissions and removals) | litres | 44740 | 41925 | 6 |
Fuel consumed (Scope 1 - Direct emissions and removals, in tCO2e) | tCO2e | 115 | 108 | 6 |
Fuel consumed intensity per HK$1m revenue (Scope 1 - Direct emissions and removals) | litres | 30.4 | 29.2 | 6 |
Fuel consumed intensity per HK$1m revenue (Scope 1 - Direct emissions and removals, in tCO2e) | tCO2e | 0.078 | 0.075 | 6 |
Greenhouse gas emissions (total) | tCO2e | 13880 | 12662 | 18 |
Greenhouse gas emissions intensity | tCO2e/HKS1m revenue | 9.42 | 8.81 | 18 |
Paper consumed (Scope 3 - Other indirect emissions) | tonnes | 14.1 | 12.4 | 6 |
Paper consumed (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 68 | 60 | 6 |
Paper waste disposal (Scope 3 - Other indirect emissions, 1 minus 2) | tonnes | -7 | -11.3 | 6 |
Paper waste disposal (Scope 3 - Other indirect emissions, 1 minus 2, in tCO2e) | tCO2e | -33 | -54 | 6 |
Total greenhouse gas emissions (direct and indirect, in tCO2e) | tCO2e | 13880 | 12662 | 6 |
Total greenhouse gas emissions intensity per HK$1m revenue (in tCO2e) | tCO2e | 9.42 | 8.81 | 6 |
Water usage (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 14 | 19 | 6 |
Water usage intensity per HK$1m revenue (Scope 3 - Other indirect emissions) | m3 | 16.29 | 21.87 | 6 |
Water usage intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 0.0095 | 0.01321 | 6 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Total hazardous waste produced | Not applicable | Not applicable | 18 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Paper waste disposal (non-hazardous waste produced) | tonnes | -7 | -11.3 | 18 |
Paper waste disposal intensity per HK$1m revenue (Scope 3 - Other indirect emissions, 1 minus 2) | tonnes | -0.005 | -0.008 | 6 |
Paper waste disposal intensity per HK$1m revenue (Scope 3 - Other indirect emissions, 1 minus 2, in tCO2e) | tCO2e | -0.022 | -0.038 | 6 |
Shopping bag consumption intensity per HK$1m revenue (department store operations) | 2.1 | 2.17 | 8 | |
Shopping bags consumed (department store operations) | thousand pieces | 2213 | 2153 | 8 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Greenhouse gas avoided by recycling waste paper (Scope 3 - Other indirect emissions) | tonnes | 21.1 | 23.7 | 6 |
Greenhouse gas avoided by recycling waste paper (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 101 | 114 | 6 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Electrical appliances/accessories for recycling - computers and equipment | pieces | 119 | 18 | |
Electrical appliances/accessories for recycling - empty toner cartridges | pieces | 222 | 151 | 18 |
Electrical appliances/accessories for recycling - point-of-sale hardware | pieces | 362 | 18 | |
Electrical appliances/accessories for recycling - unsold merchandises | boxes (2400 kgs) | 120 | 18 | |
Paper waste disposal intensity (non-hazardous waste) | tonne/HKS1m revenue | -0.005 | -0.008 | 18 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Electricity consumption (total) | Mwh | 21063 | 19600 | 19 |
Electricity consumption intensity | Mwh/HKS1m revenue | 14.29 | 13.63 | 19 |
Fuel consumption (total) | litres | 44740 | 41925 | 19 |
Fuel consumption intensity | litres/HKS1m revenue | 30.4 | 29.2 | 19 |
NABERS rating for Melbourne commercial investment properties (energy and greenhouse gas emissions) | stars | 4 | 8 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Water consumption (total) | m3 | 24013 | 31453 | 19 |
Water consumption intensity | m3/HKS1m revenue | 16.29 | 21.87 | 19 |
Water usage (Scope 3 - Other indirect emissions) | m3 | 24013 | 31453 | 6 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Total packaging material used - Shopping bags (Department store operations only) | '000 pieces | 2213 | 2153 | 19 |
Total packaging material used - Shopping bags per HKS1m revenue (Department store operations only) | pieces/HKS1m revenue | 2.1 | 2.17 | 19 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Total number of employees (permanent staff versus temporary and part-time staff) employed by the Group’s department store operations and property investment operations in Hong Kong | 739 (680:59) | 762 (704:58) | 22 | |
Total workforce by age group - 31–40 | % | 13% | 14% | 20 |
Total workforce by age group - 41–50 | % | 29% | 27% | 20 |
Total workforce by age group - 51–60 | % | 47% | 46% | 20 |
Total workforce by age group - 60 above | % | 3% | 6% | 20 |
Total workforce by age group - Below 31 | % | 8% | 7% | 20 |
Total workforce by employment type - Permanent | % | 90% | 90% | 20 |
Total workforce by employment type - Temporary & part-time | % | 10% | 10% | 20 |
Total workforce by gender - All staff (Female) | % | 74% | 74% | 20 |
Total workforce by gender - All staff (Male) | % | 26% | 26% | 20 |
Total workforce by gender - Corporate manager (Female) | % | 40% | 37% | 20 |
Total workforce by gender - Corporate manager (Male) | % | 60% | 63% | 20 |
Total workforce by geographical region - China | % | 1% | 1% | 20 |
Total workforce by geographical region - Hong Kong | % | 99% | 99% | 20 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Employee turnover rate by age group - 31–40 | % | 2.08 | 1.76 | 20 |
Employee turnover rate by age group - 41–50 | % | 1.53 | 1.9 | 20 |
Employee turnover rate by age group - 51–60 | % | 3.92 | 2.79 | 20 |
Employee turnover rate by age group - Below 31 | % | 1.38 | 2.48 | 20 |
Employee turnover rate by gender (Female) | % | 7.1 | 6.59 | 20 |
Employee turnover rate by gender (Male) | % | 1.81 | 2.34 | 20 |
Employee turnover rate by geographical region - Hong Kong | % | 8.91 | 8.93 | 20 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Number and rate of work-related fatalities | Nil | Nil | 21 |
Lost days due to work injury.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Lost days due to work injury (cases) | cases | 30 | 37 | 21 |
Lost days due to work injury (lost days) | lost days | 219 | 337 | 21 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Percentage of employees trained by employee category (Corporate manager) | 1.4% | 1.5% | 21 | |
Percentage of employees trained by employee category (General staff) | 79.8% | 70.8% | 21 | |
Percentage of employees trained by employee category (Temporary & part-time) | 18.8% | 27.7% | 21 | |
Percentage of employees trained by gender (Female) | 84% | 79% | 21 | |
Percentage of employees trained by gender (Male) | 16% | 21% | 21 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Average training hours completed per employee by employee category (external training, All levels) | hours | 0.83 | 1.18 | 21 |
Average training hours completed per employee by employee category (external training, Corporate manager) | hours | 11.53 | 11.31 | 21 |
Average training hours completed per employee by employee category (external training, General staff) | hours | 0.61 | 0.93 | 21 |
Average training hours completed per employee by employee category (internal training, Frontline staff of department store operations only) | hours | 8 | 4.44 | 21 |
Average training hours completed per employee by gender (Female) | hours | 6.2 | 3.37 | 21 |
Average training hours completed per employee by gender (Male) | hours | 4.92 | 3.95 | 21 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Number of total products sold or shipped subject to recalls for safety and health reasons (Department store operations only) | incidents | 3 | 5 | 23 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Number of products and service related complaints received and how they are dealt with (Department store operations only) | 73 cases, 100% settled | 82 cases, 100% settled | 23 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2017 | 2018 | Report Pages |
---|---|---|---|---|
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and outcomes of the cases | Nil | Nil | 23 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Airborne Particulate Matter (PM) Emissions | g | 31689 | 29981 |
NOâ‚“ Emissions | g | 461723 | 437362 |
SOâ‚“ Emissions | g | 709 | 664 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | tCO2e | 115 | 108 |
GHG Emissions from Purchased Electricity | tCO2e | 13734 | 12533 |
Indirect Energy Emissions (Scope 2) | tCO2e | 13734 | 12533 |
Scope 1 GHG Emissions Intensity (By Revenue) | tCO2e | 0.078 | 0.075 |
Scope 2 GHG Emissions Intensity (By Revenue) | tCO2e | 9.32 | 8.72 |
Scope 3 GHG Emissions (Business Travel) | tCO2e | 50 | 56 |
Scope 3 GHG Emissions (Waste Generated in Operations) | tCO2e | -33 | -54 |
Scope 3 GHG Emissions Intensity (By Revenue) | tCO2e | 0.034 | 0.039 |
Total GHG Emissions | tCO2e | 13880 | 12662 |
Total GHG Emissions Intensity (By Revenue) | tCO2e/HKS1m revenue | 9.42 | 8.81 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Paper Waste | tonnes | -7 | -11.3 |
Total Non-Hazardous Waste Intensity (By Revenue) | tonnes per HK$1m revenue | -0.005 | -0.008 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit |
---|---|
GHG Emissions Reduction Percentage Compared to Last Year | % |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Revenue) | tonne/HKS1m revenue | -0.005 | -0.008 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Direct Energy Intensity (By Revenue) | litres/HKS1m revenue | 30.4 | 29.2 |
Grid Electricity Consumption | Mwh | 21063 | 19600 |
Purchased Electricity | Mwh | 21063 | 19600 |
Purchased Electricity Intensity (By Revenue) | Mwh/HKS1m revenue | 14.29 | 13.63 |
Total Direct Energy Consumption | litres | 44740 | 41925 |
Total Electricity Consumption Intensity (By Revenue) | Mwh/HKS1m revenue | 14.29 | 13.63 |
Total Indirect Energy Consumption | Mwh | 21063 | 19600 |
Total Non-Renewable Fuel Consumption | litres | 44740 | 41925 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Water Consumption | m3 | 24013 | 31453 |
Water Consumption Intensity (By Revenue) | m3/HKS1m revenue | 16.29 | 21.87 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit |
---|---|
Electricity Usage Reduction Compared to Last Year | MWh |
Electricity Usage Reduction Percentage Compared to Last Year | % |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Packaging Material Intensity (By Revenue) | pieces/HKS1m revenue | 2.1 | 2.17 |
Packaging Materials Consumed | pieces | 2213000 | 2153000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Number of Full-time Employees | persons | 680 | 704 |
Number of Part-time Employees | persons | 59 | 58 |
Number of Total Employees | persons | 739 | 762 |
Percentage of Employees Aged 30-50 | % | 42 | 41 |
Percentage of Employees Aged Above 50 | % | 50 | 52 |
Percentage of Employees Aged Below 30 | % | 8 | 7 |
Percentage of Employees in Hong Kong | % | 99 | 99 |
Percentage of Employees in Mainland China | % | 1 | 1 |
Percentage of Female Employees | % | 74 | 74 |
Percentage of Full-time Employees | % | 90 | 90 |
Percentage of Male Employees | % | 26 | 26 |
Percentage of Part-time Employees | % | 10 | 10 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 5.61 | 3.66 |
Turnover Rate of Employees Aged Above 50 | % | 3.92 | 2.79 |
Turnover Rate of Employees Aged Below 30 | % | 1.38 | 2.48 |
Turnover Rate of Employees in Hong Kong | % | 8.91 | 8.93 |
Turnover Rate of Female Employees | % | 7.1 | 6.59 |
Turnover Rate of Male Employees | % | 1.81 | 2.34 |
Lost days due to work injury.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Lost Days Due to Work-related Injuries | lost days | 219 | 337 |
Number of Work-related Injuries | cases | 30 | 37 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Percentage of Trained Female Employees | % | 84 | 79 |
Percentage of Trained Male Employees | % | 16 | 21 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Average Training Hours (Female) | hours | 6.2 | 3.37 |
Average Training Hours (General Staff) | hours | 0.61 | 0.93 |
Average Training Hours (Male) | hours | 4.92 | 3.95 |
Average Training Hours per Employee | hours | 0.83 | 1.18 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Number of Recalled Products for Safety and Health Reasons | incidents | 3 | 5 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Complaints Handling Rate | percent | 100 | 100 |
Number of Complaints Dealt with | cases | 73 | 82 |
Number of Products and Service Related Complaints | cases | 73 | 82 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit |
---|---|
Total In-kind Donations | boxes |