SUSTAINABILITY REPORT 2018
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Nitrogen Oxide NOx | Kilograms | 17497 | 52 |
| Particulate Matters PM10 | Kilograms | 1154.9 | 52 |
| Sulphur Dioxide SO2 | Kilograms | 141.4 | 52 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Greenhouse Gas Emissions Density | Tonnes/Company | 435.4 | 52 |
| Total Amount of Greenhouse Gas Emissions | Tonnes | 33957.7 | 52 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Hazardous/Dangerous Waste (Liquids) | Litres | 5936.5 | 52 |
| Hazardous/Dangerous Waste (Liquids) Density | Tonnes/Company | 76.1 | 52 |
| Hazardous/Dangerous Waste (Solids) | Tonnes | 17.3 | 52 |
| Hazardous/Dangerous Waste (Solids) Density | Tonnes/Company | 0.22 | 52 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Non-Hazardous Waste (Liquids) | Litres | 664 | 52 |
| Non-Hazardous Waste (Liquids) Density | Tonnes/Company | 8.5 | 52 |
| Non-Hazardous Waste (Solids) | Tonnes | 42995.6 | 52 |
| Non-Hazardous Waste (Solids) Density | Tonnes/Company | 551.2 | 52 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Gas Sales Volume | Million cubic metres | 7120 | 8417 | 10004 | 25 |
| Length of Pipeline Network | Kilometres | 39834 | 43539 | 47602 | 25 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Average packaging weight | Kilogram | 1 | 50 |
| Product packaging total weight | Tonnes | 771.8 | 50 |
| Total paper weight in product packaging | Tonnes | 694.62 | 50 |
| Total plastic weight in product packaging | Tonnes | 77.18 | 50 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Employees covered by employment contracts and social insurance | percent | 100% | 57 |
| Staff ratio by age: 26-35 | % | 33 | 56 |
| Staff ratio by age: 36-45 | % | 30 | 56 |
| Staff ratio by age: 46-55 | % | 24 | 56 |
| Staff ratio by age: Above 55 | % | 5 | 56 |
| Staff ratio by age: Under 26 | % | 8 | 56 |
| Staff ratio by gender: Female | % | 33 | 56 |
| Staff ratio by gender: Male | % | 67 | 56 |
| Staff ratio by region: Anhui-Jiangxi Region | % | 7 | 56 |
| Staff ratio by region: Group Headquarters | % | 1 | 56 |
| Staff ratio by region: Jiangsu-Zhejiang Region | % | 18 | 56 |
| Staff ratio by region: Northeast China Region | % | 4 | 56 |
| Staff ratio by region: Northern China Region | % | 38 | 56 |
| Staff ratio by region: Southern China Region | % | 20 | 56 |
| Staff ratio by region: Southwest China Region | % | 12 | 56 |
| Total number of full-time employees | 22241 | 56 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Annual staff turnover rate | % | 3.34 | 56 | ||
| Staff turnover rate by age: 26-35 | % | 58 | 56 | ||
| Staff turnover rate by age: 36-45 | % | 14 | 56 | ||
| Staff turnover rate by age: 46-55 | % | 4 | 56 | ||
| Staff turnover rate by age: Above 55 | % | 1 | 56 | ||
| Staff turnover rate by age: Under 26 | % | 23 | 56 | ||
| Staff turnover rate by gender: Female | % | 29 | 56 | ||
| Staff turnover rate by gender: Male | % | 71 | 56 | ||
| Staff turnover rate by region: Anhui-Jiangxi Region | % | 13 | 56 | ||
| Staff turnover rate by region: Group Headquarters | % | 3 | 56 | ||
| Staff turnover rate by region: Jiangsu-Zhejiang Region | % | 12 | 56 | ||
| Staff turnover rate by region: Northeast China Region | % | 11 | 56 | ||
| Staff turnover rate by region: Northern China Region | % | 26 | 56 | ||
| Staff turnover rate by region: Southern China Region | % | 19 | 56 | ||
| Staff turnover rate by region: Southwest China Region | % | 16 | 56 | ||
| Turnover | HK$ M | 7181 | 8760 | 11787 | 24 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of Gas Incidents at Level 4 and Above | Cases | 8 | 4 | 8 | 38 |
| Proportion of work-related deaths | % | 0.0052 | 61 | ||
| Work-related deaths | Person(s) | 1 | 61 |
Lost days due to work injury.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Accident rate per 1000 employees | Person(s) | 0.31 | 0.15 | 61 |
| Work days lost due to occupational injury | Day(s) | 607 | 274 | 61 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of companies obtaining OHSAS 18001 certification for occupational health and safety management | 14 | 60 | |||
| Potential Risks (Class 1) Rectification Rate | % | 99.93 | 100 | 36 | |
| Safety Enhancement Costs | RMB' M | 585.15 | 526.56 | 424.62 | 38 |
| Safety Promotion Costs | RMB' M | 12.21 | 13.13 | 15.88 | 38 |
| Total staff training hours on safety and environmental protection | hours | 545000 | 60 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of online training courses offered on eLearning platform | courses | close to 190 | 59 | ||
| Safety Training | Hours | 493915 | 574327 | 545249 | 38 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Cumulative learning hours clocked on eLearning platform | hours | 100000 | 59 |
| Number of users registered on eLearning platform | users | 17000 | 59 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of overseas suppliers | 13 | 19 | |
| Number of suppliers domiciled in mainland China | 171 | 19 | |
| Share of annual operating expenditure constituted by top five suppliers | % | <30 | 19 |
| Total number of suppliers engaged by Towngas China | 184 | 19 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2017–2018 | 2018 | Report Pages |
|---|---|---|---|---|
| Number of key suppliers providing 2018 CSR Self-Evaluation and Feedback Report | 110 | 19 | ||
| Number of project companies audited for safety and risk management | companies | 74 | 39 | |
| Number of representatives invited to 2018 Towngas Group Meeting with Supply Partners | 139 | 19 | ||
| Number of suppliers invited to 2018 Towngas Group Meeting with Supply Partners | 75 | 19 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Bauhinia brand gas appliances defect rate | % | 0.01 | 26 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of Customers | Millions of Households | 10.91 | 11.77 | 12.63 | 24 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Grey Cast Iron Pipes Cumulative Replacement Rate | % | 92.8 | 94.7 | 98.1 | 31 |
| No. of Emergency Repairs per 1000 Households | Cases | 2.17 | 0.91 | 36 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of special prize recipients for Towngas Scholarships for Employees’ Children | recipients | 12 | 63 |
| Number of students participated in continual learning and graduated with master’s degrees in Engineering Management | students | 7 | 57 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of annual scholarship recipients for Towngas Scholarships for Employees’ Children | recipients | 4 | 63 |
| Number of eligible applications for Towngas Scholarships for Employees’ Children | applications | 16 | 63 |
| Number of project companies submitting applications for Towngas Scholarships for Employees’ Children | companies | 11 | 63 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| NOâ‚“ Emissions | Kilograms | 17497 |
| PM10 Emissions | Kilograms | 1154.9 |
| SOâ‚“ Emissions | Kilograms | 141.4 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Total GHG Emissions | Tonnes | 33957.7 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Hazardous Waste (Liquid Waste) | Litres | 5936.5 |
| Hazardous Waste (Solid Waste) | Tonnes | 17.3 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | Tonnes | 42995.6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Diesel Fuel Consumption | Gigajoules |
| Energy Consumption Intensity (By Unit Product) | Gigajoules/Company |
| LPG Consumption | Gigajoules |
| Natural Gas Consumption | Gigajoules |
| Purchased Electricity | Gigajoules |
| Total Energy Consumption | Gigajoules |
| Total Indirect Energy Consumption | Gigajoules |
| Total Non-Renewable Fuel Consumption | Gigajoules |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption | Cubic Metres |
| Water Consumption Intensity (By Revenue) | Cubic Metres/Company |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Packaging Material Consumption (Paper) | Tonnes | 694.62 |
| Packaging Material Consumption (Plastic) | Tonnes | 77.18 |
| Packaging Materials Consumed | Tonnes | 771.8 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Full-time Employees | 22241 | |
| Percentage of Employees Aged 30-50 | % | 63 |
| Percentage of Employees Aged Above 50 | % | 29 |
| Percentage of Employees Aged Below 30 | % | 8 |
| Percentage of Employees in North China | % | 38 |
| Percentage of Employees in Northeast China | % | 4 |
| Percentage of Employees in South China | % | 20 |
| Percentage of Employees in Southwest China | % | 12 |
| Percentage of Female Employees | % | 33 |
| Percentage of Male Employees | % | 67 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 14 |
| Turnover Rate of Employees Aged Above 50 | % | 4 |
| Turnover Rate of Employees Aged Below 30 | % | 23 |
| Turnover Rate of Employees in North China | % | 26 |
| Turnover Rate of Employees in Northeast China | % | 11 |
| Turnover Rate of Employees in South China | % | 19 |
| Turnover Rate of Employees in Southwest China | % | 16 |
| Turnover Rate of Female Employees | % | 29 |
| Turnover Rate of Male Employees | % | 71 |
| Turnover Rate of Total Employees | % | 3.34 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | Person(s) | 1 |
| Number of Work-related Fatalities | Person(s) | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day(s) | 607 | 274 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Investment in Work Safety | RMB' M | 597.36 | 539.69 | 440.5 |
| Total Hours of Safety Training for Employees | Hours | 493915 | 574327 | 545249 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit |
|---|---|
| Percentage of Trained Female Employees | % |
| Percentage of Trained General Employees | % |
| Percentage of Trained Male Employees | % |
| Percentage of Trained Middle Management | % |
| Percentage of Trained Senior Management | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Total Training Hours | hours | 100000 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Suppliers in Mainland China | 171 | |
| Number of Suppliers in Overseas | 13 | |
| Number of Total Suppliers | 184 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Suppliers Participated in CSR Training | 110 |