Sustainability Report 2018

Year: 2018
Published: 2019-04-04
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2016 2017 2018 Report Pages
NOx (kT) kT 8.68 8.14 7.79 69
SO2 (kT) kT 2.75 2.21 2.87 69

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
CO2 (million T) million T 8.5 8.36 8.37 69
CO2e (million T) million T 8.54 8.41 8.41 69
CO2e per electricity unit sold (kg/kWh) kg/kWh 0.79 0.79 0.8 69

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Other material hazardous wastes measured by volume in trip tickets for disposal (litre) litre 11240 3400 69
Other material hazardous wastes measured by weight in trip tickets for disposal (kg) kg 25853 17459 69
Other material hazardous wastes measured by weight in trip tickets for recycle (kg) kg 22212 850 69
RSP (kT) kT 0.21 0.2 0.2 69
Waste oil collected for disposal (litre) litre 38000 79160 88687 69
Waste oil collected for recycle (litre) litre 42600 18000 3000 69

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Ash collected for industrial uses (kT) kT 238 235 237 69
Ash produced (kT) kT 237 229 235 69

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2016 2017 2018 Report Pages
Gypsum produced/collected for industrial uses (kT) kT 66 61 69 69

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Electricity sold (millions of kWh) millions of kWh 10792 10615 10537 69
Fuel Consumed (TJ) - Coal & oil TJ 80012 79258 80405 69
Fuel Consumed (TJ) - Gas TJ 31983 30914 30011 69
Installed Capacity (MW) - Coal & oil MW 3055 2808 2555 69
Installed Capacity (MW) - Gas MW 680 680 680 69
Installed Capacity (MW) - Renewable energy MW 1.8 1.8 1.8 69
Plant availability (%) % 85.6 87.1 90.7 69
Transmission and distribution losses (%) % 3.3 3.3 3.4 69

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Marine water withdrawal & discharge (million m3) million m3 2160 1926 2031 69
Town water consumption (thousand m3) thousand m3 2397 2375 2187 69
Wastewater discharge (thousand m3) thousand m3 138 160 148 69

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2016 2017 2018 Report Pages
Thermal efficiency (%) % 35.9 35.9 35.6 69

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2016 2017 2018 Report Pages
Number of ISO 14001 certificates 3 3 3 69
Number of ISO 45001/OHSAS 18001 certificates 3 3 3 69
Number of ISO 50001 certificates 1 1 1 69
Number of ISO 55001 certificates 2 2 2 69
Number of ISO 9001 certificates 9 9 8 69

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2016 2017 2018 Report Pages
Longest period without a lost time injury (no. of days) days 117 150 315 69
Number of reported traffic accidents (no. of cases) cases 11 9 7 69
Traffic Accident Frequency Rate (TAFR) (no. of cases per million km travelled) cases per million km travelled 5.7 4.8 3.8 69

Lost days due to work injury.

Indicator Unit 2016 2017 2018 Report Pages
Lost Time Injury Frequency Rate (LTIFR) (per 200000 employee-hours) per 200000 employee-hours 0.2 0.16 0.05 69
Lost Time Injury Severity Rate (LTISR) (per 200000 employee-hours) per 200000 employee-hours 1.75 8.77 0.05 69
Number of days lost/charged (no. of employee-days) employee-days 35 168 1 69
Number of lost time injuries 4 3 1 69
Unplanned customer minutes lost (minutes) minutes 0.7 0.5 0.6 69

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2016 2017 2018 Report Pages
Supply reliability rating (%) % >99.999 >99.999 >99.999 69

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2016 2017 2018 Report Pages
Number of pledged service standards 18 18 18 69

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 2018 Report Pages
Average rating of customer satisfaction level 4.5 4.6 4.6 69
Number of customers (thousands) thousands 575 577 579 69
Percentage achieved (%) (service standards) % 100 100 100 69

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2016 2017 2018 Report Pages
Percentage of Compliance (%) % 100 100 100 69

The types of emissions and respective emissions data.

Standard Indicator Unit 2016 2017 2018
NOₓ Emissions kT 8.68 8.14 7.79
SOₓ Emissions kT 2.75 2.21 2.87

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Total GHG Emissions million T 8.54 8.41 8.41
Total GHG Emissions Intensity (By Product Volume) kg/kWh 0.79 0.79 0.8

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Hazardous Waste Disposed litre 38000 79160 17459
Hazardous Waste Recycled litre 42600 18000 3000

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Non-Hazardous Waste Recycled kT 238 235 237

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Fossil Fuel Consumption TJ 111995 110172 110416
Natural Gas Consumption TJ 31983 30914 30011
Sold Electricity millions of kWh 10792 10615 10537
Total Non-Renewable Fuel Consumption TJ 111995 110172 110416

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Municipal Water Consumption thousand m3 2397 2375 2187
Seawater Withdrawal million m3 2160 1926 2031
Total Wastewater Discharge thousand m3 138 160 148

Lost days due to work injury.

Standard Indicator Unit 2016 2017 2018
Lost Days Due to Work-related Injuries employee-days 35 168 1
Lost Time Injury Frequency Rate (LTIFR/LTIR) per 200000 employee-hours 0.2 0.16 0.05
Number of Work-related Injuries 4 3 1