China Life Insurance Company Limited 2018 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Total GHG Emissions | ton | 17113.07 | 117535.47 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Paper Waste | ton | 237.26 | 1146.8 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Gasoline Consumption | L | 320462.18 | 2057733.79 |
| Natural Gas Consumption | cubic meter | 2170248.16 | |
| Purchased Electricity | kWh | 26658946.07 | 186825432.8 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 | 2018 |
|---|---|---|---|
| Water Consumption in Office | ton | 605681.29 | 2206760.62 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Number of Full-time Employees | person | 1712 | 1325 | 2189 |
| Number of Part-time Employees | person | 72615 | 169484 | 179121 |
| Number of Total Employees | person | 98505 | 100290 | 101335 |
| Percentage of Employees Aged Below 30 | % | 47.24 | 47.61 | 41.94 |
| Percentage of Female Employees | % | 59.46 | 57.52 | 57.01 |
| Percentage of Male Employees | % | 40.54 | 42.48 | 42.99 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 96 | 95.3 | 100 |
| Percentage of New Employees Trained | % | 92 | 97.8 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Average Training Hours (General Employees) | hour | 11.2 | 15.26 | 13.6 |
| Average Training Hours (Senior Management) | hour | 11.7 | 16.38 | 13.6 |
| Average Training Hours per Employee | hour | 101.5 | 167.48 | 122.28 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Total Suppliers | 859 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Satisfaction Rate of Customer Complaint Handling | % | 8.86 | 9.04 | 9.17 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB 100 million | 1.42 | 1.46 | 1.73 |
| Total Social Investment | RMB 100 million | 1.42 | 1.46 | 1.73 |