2018 Corporate Social Responsibility Report

Company: HAITONG SEC (6837)
Year: 2018
Published: 2019-03-27
Status: Processed
View Report

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Greenhouse gas emissions Ton of carbon dioxide equivalent 6027.31 6055.3 6381.63 37
Greenhouse gas emissions per unit area Ton of carbon dioxide equivalent/m² 0.08 0.08 0.06 37

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Total electronics discarded Piece 367 267 203 37

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2018 Report Pages
Total issuance of green bonds by Haitong Securities RMB 100 million 134.3 36

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2016 2017 2018 Report Pages
Paper saved by PE business management system pieces of paper 22812 37
Paper saved by paperless work Piece 786650 881650 958465 37

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Guangdong head data center energy consumption kWh 4356500 4347400 4358600 37
Natural gas consumption per unit area m³/m² 2.5 2.49 2.25 37
Number of physical servers reduced in data center 3118 37
Number of virtual machines in data center 3598 37
Power consumption per unit area kWh/m² 113.32 112.41 106.8 37
SSE data center energy consumption kWh 790000 830000 850000 37
South data center energy consumption kWh 1000000 1760000 1760000 37
Total financing of green bonds underwritten by Haitong Securities RMB billion 131 36
Total natural gas consumption m³ 101198 105233 96336 37
Total power consumption kWh 8379918 8588750 11473020 37

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 2018 Report Pages
Total water consumption Ton 42828.79 47178.38 61163.21 37
Water consumption per unit area Ton/m² 0.58 0.62 0.57 37

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2018 Report Pages
Annual power saving in data center million kWh 9.83 37

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2018 Report Pages
Number of green bonds underwritten by Haitong Securities 7 36
Number of host machines in data center 480 37

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Actual number of female employees taking maternity leave Person 107 145 112 29
Employees 30-50 years old Person 3765 3650 3904 29
Employees <30 years old Person 1348 1686 1375 29
Employees >50 years old Person 426 381 397 29
Employees by employment contract Person 5539 5717 5653 29
Employees by region: Mainland China Person 5532 5710 5646 29
Employees by region: Overseas (including Hong Kong, Macao and Taiwan) Person 7 7 7 29
Employees by sex: Female Person 2431 2508 2459 29
Employees by sex: Male Person 3108 3209 3194 29
Proportion of female employees back to work after taking maternity leave % 97 95 95 29
Total assets RMB 10000 5660864.62 5374063.28 5746253.41 17
Total employees Person 5539 5717 5653 29

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 2017 2018 Report Pages
Employee turnover rate % 7 7.42 6.33 29
Employee turnover rate by age group: 30-50 years old % 4.57 4.26 3.89 29
Employee turnover rate by age group: <30 years old % 1.58 2.27 2.37 29
Employee turnover rate by age group: >50 years old % 0.85 0.89 0.07 29
Employee turnover rate by region: Mainland China % 7 7.42 6.33 29
Employee turnover rate by sex: Female % 2.43 3.7 2.31 29
Employee turnover rate by sex: Male % 4.57 4.72 4.02 29

Lost days due to work injury.

Indicator Unit 2017 Report Pages
Working days lost due to occupational injury Day 2 30

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2016 2017 2018 Report Pages
Employees health examination coverage % 90 90 90 30

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 2017 2018 Report Pages
Coverage of employees training % 100 100 100 32
Coverage of employees training (Female) % 100 100 100 32
Coverage of employees training (General employees) % 100 100 100 32
Coverage of employees training (Male) % 100 100 100 32
Coverage of employees training (Middle management) % 100 100 100 32
Coverage of employees training (Senior management) % 100 100 100 32
Employee satisfaction 96% 30
Investment in employees training RMB 10000 1134.3 991.3 1096 32

The average training hours completed per employee by gender and employee category.

Indicator Unit 2016 2017 2018 Report Pages
Per capita training hours per year Hr 22 23 23 32
Per capita training hours per year (Female) Hr 22 23 23 32
Per capita training hours per year (General employees) Hr 24 24 24 32
Per capita training hours per year (Male) Hr 22 22 22 32
Per capita training hours per year (Middle and senior management) Hr 17 17 17 32
Person-time of employees training Person-time 115622 124741 101983 32

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 2018 Report Pages
Client inquiry quantity - Intelligent inquiry Case 82892 782225 1313481 25
Client inquiry quantity - Online inquiry Case 196545 191351 154705 25
Client inquiry quantity - Telephone inquiry Case 761797 686609 435583 25
Complaint quantity (included in client inquiry quantity) Case 84 130 90 25
Percentage of complaint solving % 95.24 99.23 96.7 25
Proportion of online inquiry (November-December) % 41.5 29 22.9 25
Proportion of telephone inquiry (November-December) % 57.5 47.2 31 25
Satisfaction rate of online agent switch (November-December) % 93.95 99.5 25
Total primary business income RMB 10000 2801101.46 2822166.72 2376501.46 17

Description of quality assurance process and recall procedures.

Indicator Unit 2018 Report Pages
PE business management system transactions handled transactions 1380 37

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2016 2017 Report Pages
Paperless work Piece 178330 191393 37

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2016 2017 2018 Report Pages
Total tax RMB 10000 703611.27 490943.39 540793.61 17

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2016 2017 2018 Report Pages
Person-times of trainees in anti-corruption training Person-time 2460 1385 1588 19
Times of employee training on bribery and corruption Time 4 6 8 19

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 2017 2018 Report Pages
Issuance of green bonds by Haitong Securities - China Three Gorges G18 Three Gorges 3 RMB 100 million 40 36
Issuance of green bonds by Haitong Securities - Luyuan Technology G18 Luyuan 1 RMB 100 million 12 36
Issuance of green bonds by Haitong Securities - Qilu Bank G18 Qilu Bank Green Finance 01 RMB 100 million 30 36
Issuance of green bonds by Haitong Securities - Shanxi Financial Holding Green Bonds RMB 100 million 10 36
Issuance of green bonds by Haitong Securities - Wuhan Metro Green Bonds 01 RMB 100 million 20 36
Issuance of green bonds by Haitong Securities - Wuhan Metro Green Bonds 07 RMB 100 million 21.3 36
Issuance of green bonds by Haitong Securities - Zhejiang Linhai Rural Commercial Bank G18 Linhai Rural Commercial Bank Green Finance Bonds RMB 100 million 1 36
Proportion of intelligent agent (November-December) % 1 23.8 46.1 25
Social contribution value per share RMB 1 Yuan 2.69 2.57 2.4 17

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Total GHG Emissions Ton of carbon dioxide equivalent 6027.31 6055.3 6381.63
Total GHG Emissions Intensity (By Area) Ton of carbon dioxide equivalent/m² 0.08 0.08 0.06

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Hazardous Waste (Electronic and IT Equipment) Piece 367 267 203

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Energy Consumption Intensity (By Area) kWh/m² 113.32 112.41 106.8
Grid Electricity Consumption kWh 8379918 8588750 11473020
Natural Gas Consumption m³ 101198 105233 96336
Purchased Electricity kWh 8379918 8588750 11473020
Purchased Electricity Intensity (By Area) kWh/m² 113.32 112.41 106.8
Total Energy Consumption kWh 8379918 8588750 11473020
Total Indirect Energy Consumption kWh 8379918 8588750 11473020
Total Purchased Energy kWh 8379918 8588750 11473020

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017 2018
Water Consumption Ton 42828.79 47178.38 61163.21

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2018
Electricity Usage Reduction Compared to Last Year million kWh 9.83

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016 2017 2018
Number of Employees Aged 30-50 Person 3765 3650 3904
Number of Employees Aged Above 50 Person 426 381 397
Number of Employees Aged Below 30 Person 1348 1686 1375
Number of Employees in Mainland China Person 5532 5710 5646
Number of Employees in Overseas Person 7 7 7
Number of Female Employees Person 2431 2508 2459
Number of Male Employees Person 3108 3209 3194
Number of Total Employees Person 5539 5717 5653
Percentage of Employees Aged 30-50 % 67.97 63.88 69.07
Percentage of Employees Aged Above 50 % 7.69 6.67 7.02
Percentage of Employees Aged Below 30 % 24.34 29.51 24.32
Percentage of Employees in Mainland China % 99.87 99.88 99.88
Percentage of Employees in Overseas % 0.13 0.12 0.12
Percentage of Female Employees % 43.87 43.84 43.47
Percentage of Male Employees % 56.13 56.16 56.53

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016 2017 2018
Turnover Rate of Employees Aged 30-50 % 4.57 4.26 3.89
Turnover Rate of Employees Aged Above 50 % 0.85 0.89 0.07
Turnover Rate of Employees Aged Below 30 % 1.58 2.27 2.37
Turnover Rate of Employees in Mainland China % 7 7.42 6.33
Turnover Rate of Female Employees % 2.43 3.7 2.31
Turnover Rate of Male Employees % 4.57 4.72 4.02
Turnover Rate of Total Employees % 7 7.42 6.33

Lost days due to work injury.

Standard Indicator Unit 2017
Lost Days Due to Work-related Injuries Day 2

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2016 2017 2018
Health Check Coverage for Employees % 90 90 90

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016 2017 2018
Percentage of Employees Trained % 100 100 100
Percentage of Trained Female Employees % 100 100 100
Percentage of Trained General Employees % 100 100 100
Percentage of Trained Male Employees % 100 100 100
Percentage of Trained Middle Management % 100 100 100
Percentage of Trained Senior Management % 100 100 100
Total Cost of Training RMB 11343000 9913000 10960000

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2016 2017 2018
Average Training Hours (Female) Hr 22 23 23
Average Training Hours (General Employees) Hr 24 24 24
Average Training Hours (Male) Hr 22 22 22
Average Training Hours (Middle Management) Hr 17 17 17
Average Training Hours (Senior Management) Hr 17 17 17
Average Training Hours per Employee Hr 22 23 23

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2016 2017 2018
Complaint Growth Rate % 54.76 -30.77
Complaints Handling Rate % 95.24 99.23 96.7
Satisfaction Rate of Customer Complaint Handling % 93.95 99.5
Total Number of Customer Complaints Case 84 130 90

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2016 2017 2018
Number of Anti-corruption Training Session session 4 6 8
Number of Attendance for Anti-corruption Training person-time 2460 1385 1588