2018 Sinopec Corp. Communication on Progress for Sustainable Development
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2016 | 2017 | 2018 | 2023 | Report Pages |
---|---|---|---|---|---|---|
Ammonia Nitrogen drop | 12% | 8 | ||||
Ammonia and nitrogen (1000 tonnes) | 1000 tonnes | 2 | 33 | |||
Ammonia nitrogen discharged | thousand tonnes | 2 | 22 | |||
COD (1000 tonnes) | 1000 tonnes | 19.4 | 33 | |||
COD discharged | thousand tonnes | 9.4 | 22 | |||
Discharge of industrial waste water drop | 12% | 8 | ||||
Ethylene output | thousand tonnes | 11059 | 11610 | 11512 | 32 | |
NOₓ drop | 18% | 8 | ||||
Nitrogen oxides (1000 tonnes) | 1000 tonnes | 99.8 | 33 | |||
Nitrogen oxides discharged by pollutants management system | thousand tonnes | 99.8 | 21 | |||
Processing loss rate at storage tanks after VOCs treatment | % | 0.36 | 21 | |||
Processing loss rate at storage tanks after all recovery | % | 0.046 | 21 | |||
Proven natural gas reserves at end of 2018 | billion cubic feet | 800.7 | 4 | |||
Proven oil reserves at end of 2018 | million barrels | 1687 | 4 | |||
Qualification rate for detection coverage of dust and toxic substances | % | >99 | 29 | |||
Share of advanced national IV motor gasoline | 0.50% | 8 | ||||
Share of advanced national VI motor gasoline | 3.50–0.50% | 8 | ||||
Sulfur dioxide (1000 tonnes) | 1000 tonnes | 67.2 | 33 | |||
Sulfur dioxide discharged by pollutants management system | thousand tonnes | 67.2 | 21 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | 2019 | 2020 | 2023 | Report Pages |
---|---|---|---|---|---|---|---|
CO₂ capture (thousand tonnes) | thousand tonnes | 270 | 1010 | 33 | |||
Flaring from E&P sector | million cubic metres | 104 | 19 | ||||
Flaring from E&P sector year-on-year change | Decreased by 6.3% | 19 | |||||
GHG emission (million tonnes CO₂-equivalent) - Direct | million tonnes CO₂-equivalent | 123.05 | 128.57 | 33 | |||
GHG emission (million tonnes CO₂-equivalent) - Indirect | million tonnes CO₂-equivalent | 39.61 | 42.95 | 33 | |||
GHG emission (million tonnes CO₂-equivalent) - Total | million tonnes CO₂-equivalent | 162.66 | 171.52 | 33 | |||
GHG emissions according to company statistics | million tonnes of CO2 equivalent | 3.35 | 19 | ||||
Methane recovered | million cubic metres | 226 | 19 | ||||
Methane recovery (million cubic metres) | million cubic metres | 224 | 206 | 33 | |||
Production of shale gas | billion cubic metres | 6.62 | 7.3 | 10 | 11.3 | 18 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Hazardous waste (1000 tonnes) | 1000 tonnes | 505.3 | 33 |
Hazardous waste generated | thousand tonnes | 505.3 | 22 |
Solid waste generated | thousand tonnes | 2229 | 22 |
Wells reclaimed by Sinopec Northwest Oil Field Company | wells | 53 | 23 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Non-hazardous waste (1000 tonnes) | 1000 tonnes | 2229 | 33 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2018 | 2023 | Report Pages |
---|---|---|---|---|
COD drop | 12% | 8 | ||
CO₂ emission reduction | million tonnes | 12.6 | 8 | |
Carbon dioxide emissions reduced by heat utilisation and distributed solar photovoltaic power generation | tonnes per year | 68000 | 19 | |
SO₂ drop | 18% | 8 | ||
VOCs drop | 12% | 8 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Flaring gas recovered | million cubic metres | 14.1 | 19 |
Proper waste disposal rate | 100% | 22 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | 2017 | 2018 | 2019 | 2020 | 2023 | Report Pages |
---|---|---|---|---|---|---|---|---|
Coal consumption (million tonnes) | million tonnes | 15.08 | 15.18 | 33 | ||||
Consumption of comprehensive energy per RMB 10000 of production value | tonne of standard coal | 0.496 | 0.494 | 0.492 | 17 | |||
Consumption of comprehensive energy per RMB 10000 of production value (tonne of standard coal) | tonne of standard coal | 0.496 | 0.496 | 33 | ||||
Crude oil consumption (million tonnes) | million tonnes | 1.41 | 1.33 | 33 | ||||
Crude oil imports | million tonnes | 217 | 4 | |||||
Crude oil processed | million tonnes | 244 | 4 | |||||
Crude oil production | mmbbls | 303.51 | 293.66 | 288.51 | 32 | |||
Electricity consumption (billion kWh) | billion kWh | 28.86 | 30.57 | 33 | ||||
LNG receiving and transportation capacity | million tonnes per year | 26 | 8 | |||||
Natural Gas as percentage in oil equivalent | % | 39% | 42.3% | 43.5% | 49.5% | 18 | ||
Natural Gas production | billion cubic metres | 27.5 | 28.7 | 33 | 42 | 18 | ||
Natural gas consumption (billion cubic metres) | billion cubic metres | 3.35 | 3.83 | 33 | ||||
Natural gas production | bcf | 766.12 | 912.5 | 977.32 | 32 | |||
Natural gas supply as percentage of domestic supply | 15–20% | 8 | ||||||
Natural gas supply capacity | billion m³ per year | 60 | 8 | |||||
Number of CNG stations for vehicles | 1000 | 8 | ||||||
Number of fuel card holders (million) | million | 114 | 132 | 146 | 26 | |||
Oil and gas production | mmboe | 431.29 | 448.79 | 451.46 | 32 | |||
Percentage of clean energy production in oil equivalent | 50% | 8 | ||||||
Refinery throughput | million tonnes | 235.53 | 238.5 | 244.01 | 32 | |||
Refining and chemicals segment (million tonnes) | million tonnes | 124.49 | 137.65 | 33 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | 2018 | 2023 | Report Pages |
---|---|---|---|---|---|
Chemical segment - Fresh water for industrial use (million cubic metres) | million cubic metres | 304.2 | 33 | ||
Equivalent water volume of West Lakes in Hangzhou City | West Lakes | 4 | 8 | ||
Estimated annual recycled water from extracted water in Yuanba gas field | m³ | 150000 | 22 | ||
Fresh water for industrial use (million cubic metres) | million cubic metres | 654.56 | 657.46 | 33 | |
Oil & gas exploration and production segment - Fresh water for industrial use (million cubic metres) | million cubic metres | 115.2 | 33 | ||
Reduction in industrial water withdrawal | million m³ | 46 | 8 | ||
Refining segment - Fresh water for industrial use (million cubic metres) | million cubic metres | 192.4 | 33 | ||
Volume of fresh water for industrial use | million cubic metres | 657.46 | 22 | ||
Water intensity in chemicals segment (m³/barrel) | m³/barrel | 3.51 | 33 | ||
Water intensity in oil & gas exploration and production segment (m³/barrel) | m³/barrel | 1.99 | 33 | ||
Water intensity in refining segment (m³/barrel) | m³/barrel | 0.79 | 33 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2018 | 2023 | Report Pages |
---|---|---|---|---|
Standard coal saved by heat utilisation and distributed solar photovoltaic power generation | tonnes of standard coal | 28000 | 19 | |
To conserve standard coal | million tonnes | 6 | 8 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2017 | 2018 | 2023 | Report Pages |
---|---|---|---|---|---|
Abandoned well sites treated | sites | 330 | 23 | ||
Environmental compliance rate of new projects (%) | % | 100 | 100 | 33 | |
Land reclaimed | acres | 14 | 23 | ||
Number of oil depots and oil gas recovery facilities completed | oil depots | 27300 | 21 | ||
Number of oil gas recovery stations completed | oil gas recovery stations | 280 | 21 | ||
Production capacity of natural gas | billion m³ per year | 40 | 8 | ||
Stations located in the populous euphratica forest reservation area by Sinopec Northwest Oil Field Company | stations | 7 | 23 | ||
Total amount of land divested | acres | 2784 | 23 | ||
Trees to be planted | million trees | 150 | 8 | ||
Unpolluted land divested | acres | 2788 | 23 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Collective contract coverage (%) | % | 100 | 100 | 100 | 34 |
Local employment rate of BOCJ | % | 95 | 27 | ||
Percentage of employees with membership of labour union (%) | % | 100 | 100 | 100 | 34 |
Percentage of female employees (%) | % | 35.55 | 35.9 | 35 | 34 |
Percentage of female managers (%) | % | 12.88 | 12.76 | 12.67 | 34 |
Percentage of minority employees (%) | % | 3.62 | 3.8 | 3.8 | 34 |
Proportion of female employees | % | 30.9 | 29 | ||
Proportion of female managers | % | 12.67 | 29 | ||
Social insurance coverage (%) | % | 100 | 100 | 100 | 34 |
Total amount paid for localised employees by subsidiaries of CIR project organisation | RMB million, USD million | 320 | 27 | ||
Total assets | RMB billion | 1498.6 | 1595.5 | 1592.3 | 32 |
Total liabilities | RMB billion | 666.1 | 741.4 | 734.6 | 32 |
Total number of employees | 451611 | 446130 | 423543 | 5, 34 | |
Total number of fuel cards at end of 2018 | million | 146 | 4 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Staff turnover rate (%) | % | 0.37 | 0.5 | 0.8 | 34 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Number of accidents reported | 3 | 4 | 2 | 32 | |
Number of deaths | 2 | 3 | 3 | 32 | |
Number of newly diagnosed cases of occupational diseases | 19 | 21 | 15 | 32 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Coverage of safety training | % | 100 | 14 | ||
Employee occupational health examination coverage | % | 98.9 | 99 | 99 | 32 |
Health check-up and health file coverage | % | 98.9 | 99 | 99 | 32 |
Number of harmful factors monitored in workplaces | 9000 | 29 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
ARAMN employees to China for training | employees | 21 | 27 | ||
Investment in technological R&D (RMB) | billion | 12.88 | 9 | ||
Joint operation company BOCJ, organised training (person-times) | person-times | 1400 | 27 | ||
Local employees dispatched to China for training | employees | 14 | 27 | ||
Online course training participants | million | 1.23 | 29 | ||
Proportion of employees covered by vocational training | % | 75 | 29 | ||
Safety training coverage | % | 100 | 100 | 100% | 5, 32 |
Total local training payments by CIR project organisation | RMB thousand | 100 | 27 | ||
Vocational training coverage (%) | % | 67.5 | 72.4 | 75 | 34 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Business trainings (person-times) | person-times | 211 | 27 | ||
Employee vocational training (person-time) | person-time | 788362 | 965930 | 908143 | 34 |
Industrial safety trainings (person-times) | person-times | 367 | 27 | ||
Investment in vocational training | million RMB | 748 | 29 | ||
Investment in vocational training (RMB million) | RMB million | 659.33 | 739.56 | 748.08 | 34 |
Total online training hours | hours | 680000 | 29 |
Number of suppliers by geographical region.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Domestic procurement rate of ARAMN subsidiaries | % | 94 | 27 | ||
Domestic procurement rate of BOCJ | % | 95 | 27 | ||
Domestic procurement rate of Mansarovar Energy Colombia Ltd. | % | 89 | 27 | ||
Number of EasyJoy convenience stores | 25991 | 25775 | 27259 | 26 | |
Number of service stations at end of 2018 | stations | 30661 | 4 | ||
Number of suppliers qualified by the environmental management system (ISO 14000) | 3755 | 5442 | 6071 | 25 | |
Number of suppliers qualified by the occupational health and safety management system (ISO 18000) | 4465 | 4839 | 5621 | 25 | |
Number of suppliers qualified by the quality management system (ISO 9000) | 8517 | 9265 | 9614 | 25 | |
Procurement of localised employees at subsidiaries of CIR project organisation | % | 96 | 27 | ||
Total procurement in 2018 | RMB billion | 334.6 | 27 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Contracts involved in business information disclosure | billion USD, trillion RMB | 1.4 | 31 | ||
Percentage of contractors qualified by the QHSE management system | 100% | 100% | 100% | 25 | |
Percentage of suppliers qualified by QHSE management system | % | 24.8 | 26.7 | 26 | 25 |
Percentage of suppliers qualified by the environmental management system (ISO 14000) | % | 26.4 | 31.1 | 29.9 | 25 |
Percentage of suppliers qualified by the occupational health and safety management system (ISO 18000) | % | 31.4 | 27.7 | 27.7 | 25 |
Percentage of suppliers qualified by the quality management system (ISO 9000) | % | 59.9 | 52.9 | 47.3 | 25 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Dividends declared | RMB billion | 30.15 | 60.54 | 50.85 | 32 |
Dividends pay-out ratio | % | 64.9 | 118.4 | 80.6 | 5, 32 |
Total sales volume of refined oil products | million tonnes | 198.44 | 198.75 | 198.32 | 32 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Chemical products output | million tonnes | 11.51 | 4 | ||
Chemical sales volume | million tonnes | 69.96 | 78.5 | 86.6 | 32 |
Customer complaint settlement rate for chemical products (%) | % | 100 | 100 | 100 | 26 |
Customer complaint settlement rate for lubricant (%) | % | 100 | 100 | 100 | 26 |
Customer complaint settlement rate for refined oil products (%) | % | 100 | 100 | 100 | 26 |
Customer satisfaction for chemical products (%) | % | 91.3 | 91.5 | 93.1 | 26 |
Customer satisfaction for lubricant (%) | % | 85 | 87 | 87 | 26 |
Customer satisfaction for refined oil products (%) | % | 83.21 | 84.9 | 85.08 | 26 |
Marketing segment (million tonnes) | million tonnes | 210 | 216 | 33 | |
Output of high-end polyethylene products | tons | 40000 | 10 | ||
Output of high-end resins | tons | 70000 | 10 | ||
Output of new types of medical material resins | tons | 70000 | 10 | ||
Output of special materials for automobile parts, four key products including VOC-low and odor products | tons | 70000 | 10 | ||
Revenue (RMB) | billion | 2891.2 | 5 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Company paid taxes and fees | RMB | 32600000000 | 3 |
Company profit before taxation | RMB | 105500000000 | 3 |
Obtained authorized patents | 4434 | 9 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Coverage of anti-corruption trainings (%) | % | 100 | 31 |
Pieces of information disclosed in business information disclosure | million pieces | 0.739 | 31 |
Total amount of corporate risk values reduced | % | 12.2 | 14 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Anti-corruption trainings (million participants) | million participants | 1.143 | 31 |
Ethics training coverage | 100% | 5 | |
Trainings on the Party’s disciplines and regulations in respects of integrity and anti-corruption (participants) | participants | 596000 | 31 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2018 | Report Pages |
---|---|---|---|
Patients cured under Sinopec Lifeline Express Programme | 3456 | 5 | |
People helped under Sanitation Workers' Stations Programme | thousand | 18 | 5 |
People helped under Warm Stations Programme | thousand | 600 | 5 |
Volunteer KOA awarded Best Employer in Petroleum Industry by Aktobe government, Kazakhstan | Yes | 27 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|
Contributions to cultural education, community development and medical service (RMB million) | RMB million | 6584 | 6652 | 6664 | 34 |
Donations (RMB million) | RMB million | 133 | 152 | 180 | 34 |
Donations (RMB) | million | 180 | 5 | ||
Number of patients cured under the Lifeline Express Programme | 3248 | 3126 | 3456 | 34 | |
Revenue | RMB billion | 1930.9 | 2360.2 | 2891.2 | 32 |
Sinopec Lifeline Express - number of cataract patients provided free surgery | patients | 3456 | 27 | ||
Social contribution per share (RMB/share) | RMB/share | 3.606 | 3.778 | 3.966 | 34 |
Social contributions (RMB billion) | RMB billion | 436.6 | 457.4 | 480.2 | 34 |
Social contributions (RMB) | billion | 480.2 | 5 | ||
Taxes and fees paid | RMB billion | 316.1 | 328.3 | 324.6 | 32 |
Taxes and fees paid (RMB) | billion | 324.6 | 5 | ||
Total investment in local community development in 2018 | RMB billion | 6.86 | 27 | ||
Volunteer Service Programme - number of students covered by 'Petroleum Knowledge into Schools' | students | 12000 | 27 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2018 |
---|---|---|
NOₓ Emissions | thousand tonnes | 99.8 |
SOₓ Emissions | thousand tonnes | 67.2 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 |
---|---|---|---|
Direct GHG Emissions (Scope 1) | million tonnes CO2-equivalent | 123.05 | 128.57 |
Indirect Energy Emissions (Scope 2) | million tonnes CO2-equivalent | 39.61 | 42.95 |
Total GHG Emissions | million tonnes CO2-equivalent | 162.66 | 171.52 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 |
---|---|---|
Total Hazardous Waste | thousand tonnes | 505.3 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2018 |
---|---|---|
Non-Hazardous Waste Disposed | thousand tonnes | 2229 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2023 |
---|---|---|
CO2 Emissions Reduction Compared to Last Year | million tonnes | 12.6 |
CO2 Emissions Reduction Percentage Compared to Last Year | % | 12 |
SO2 Emissions Reduction Percentage Compared to Last Year | % | 18 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 | 2019 | 2020 | 2023 |
---|---|---|---|---|---|---|
Coal Consumption | million tonnes | 15.08 | 15.18 | |||
Comprehensive Energy Consumption Intensity (By Revenue) | tonne of standard coal | 0.496 | 0.496 | 0.494 | 0.492 | |
Natural Gas Consumption | billion cubic metres | 3.35 | 3.83 | 28.7 | 33 | 42 |
Purchased Electricity | billion kWh | 28.86 | 30.57 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 | 2018 | 2023 |
---|---|---|---|---|
Recycled Water Usage | million cubic metres | 0.15 | ||
Total Water Withdrawal | million cubic metres | 654.56 | 657.46 | 46 |
Water Withdrawal Intensity | m³/barrel | 3.51 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2018 | 2023 |
---|---|---|---|
Energy Consumption Reduction Compared to Last Year | tonnes of standard coal | 28000 | 6000000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Number of Total Employees | 451611 | 446130 | 423543 | |
Percentage of Female Employees | % | 35.55 | 35.9 | 35 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Turnover Rate of Total Employees | % | 0.37 | 0.5 | 0.8 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Number of Fatalities as a Result of Work-related Injuries | 2 | 3 | 3 | |
Number of Fatalities of the Last 3 Years | 8 | 8 | 8 | |
Number of Work-related Fatalities | 2 | 3 | 3 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Health Check Coverage for Employees | % | 98.9 | 99 | 99 |
Participation Rate of Safety Training | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Percentage of Employees Trained | % | 67.5 | 72.4 | 75 |
Total Cost of Training | RMB thousand | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2018 |
---|---|---|
Total Training Hours | hours | 680000 |
Number of suppliers by geographical region.
Standard Indicator | Unit | 2018 |
---|---|---|
Proportion of Spending on Local Suppliers | % | 95 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Number of Suppliers Certified to ISO 9001 Quality Management System | % | 59.9 | 52.9 | 47.3 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Complaints Handling Rate | % | 100 | 100 | 100 |
Description of practices relating to observing and protecting intellectual property rights.
Standard Indicator | Unit | 2018 |
---|---|---|
Number of Patents Granted | 4434 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Standard Indicator | Unit | 2018 |
---|---|---|
Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2018 |
---|---|---|
Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 |
Number of Attendance for Anti-corruption Training | participants | 596000 |
Number of People Participated in Ethical Standards and Anti-corruption Training | participants | 1143000 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2016 | 2017 | 2018 |
---|---|---|---|---|
Total Public Welfare Donations | RMB million | 133 | 152 | 180 |
Total Social Investment | RMB billion | 6.584 | 6.652 | 6.664 |