FY2018 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| CO2 emissions, Group | t of CO2 equivalent | 113000 | 41 |
| CO2 equivalent emissions intensity (Group) | tonnes of CO2 per tonne produced | 10.4 | 26 |
| Intensity of CO2 emissions, Group | t of CO2 equivalent/t produced | 10.4 | 41 |
| Total CO2 equivalent emissions (Group) | tonnes | 113000 | 26 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Breakdown of waste by processing method - Incineration, Laboratories M&L | % | 24.9 | 26.9 | 27.4 | 41 |
| Breakdown of waste by processing method - Landfill, Laboratories M&L | % | 5.6 | 2.8 | 1.8 | 41 |
| Generation of hazardous waste, Laboratories M&L | t | 624 | 728 | 628 | 41 |
| Hazardous waste generated by Laboratoires M&L | tonnes | 624 | 728 | 628 | 25 |
| Intensity of hazardous waste generation by Laboratoires M&L | tonnes/tonne produced | 0.057 | 0.048 | 0.039 | 25 |
| Intensity of hazardous waste generation, Laboratories M&L | t/t produced | 0.057 | 0.048 | 0.039 | 41 |
| Total volume of waste produced by Laboratoires M&L | tonnes | 3274 | 25 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Breakdown of waste by processing method - Recycling of materials, Laboratories M&L | % | 69.5 | 70.2 | 70.9 | 41 |
| Generation of non-hazardous waste, Laboratories M&L | t | 2190 | 2485 | 2647 | 41 |
| Intensity of non-hazardous waste generation by Laboratoires M&L | tonnes/tonne produced | 0.202 | 0.165 | 0.165 | 25 |
| Intensity of non-hazardous waste generation, Laboratories M&L | t/t produced | 0.202 | 0.165 | 0.165 | 41 |
| Non-hazardous waste generated by Laboratoires M&L | tonnes | 2190 | 2485 | 2647 | 25 |
| Percentage of industrial site waste recycled | 70% | 24 | |||
| Percentage of total waste recovered by Laboratoires M&L | % | 98.2 | 25 | ||
| Percentage of total waste sent to landfill by Laboratoires M&L | % | 1.8 | 25 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2020 | Report Pages |
|---|---|---|---|
| Targeted reduction in CO2 emissions compared to 2010 | 30% | 26 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Energy consumption intensity at Laboratoires M&L | kWh/tonne produced | 1850 | 1346 | 1295 | 24 |
| Intensity of energy consumption, Laboratories M&L | kWh/t produced | 1850 | 1346 | 1295 | 41 |
| Proportion of products transported by air from the Laboratories M&L warehouse to destinations worldwide | % | 1.6 | 1.6 | 1.6 | 41 |
| Total energy consumption (electricity and natural gas) at Laboratoires M&L | MWh | 20093 | 20295 | 20834 | 24 |
| Total energy consumption (electricity and natural gas), Laboratories M&L | MWh | 20093 | 20295 | 20834 | 41 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Intensity of water consumption, Laboratories M&L | m³/t produced | 11.07 | 8.2 | 8.69 | 41 |
| Total water consumption at Laboratoires M&L | m3 | 120271 | 123622 | 139779 | 23 |
| Total water consumption, Laboratories M&L | m³ | 120271 | 123622 | 139779 | 41 |
| Water consumption intensity at Laboratoires M&L | m3/tonne produced | 11.07 | 8.2 | 8.69 | 23 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Consumption intensity of Laboratoires M&L packaging material | tonnes/thousand units produced | 0.032 | 0.034 | 0.031 | 21 |
| Consumption of Laboratoires M&L packaging material | tonnes | 3608 | 4212 | 4360 | 21 |
| Consumption of packaging material, Laboratories M&L | t | 3608 | 4212 | 4360 | 41 |
| Intensity of packaging material consumption, Laboratories M&L | t/1000 units produced | 0.032 | 0.034 | 0.031 | 41 |
| Packaging containers recycled by TerraCycle internationally during 2018 financial year | containers | 38000 | 25 | ||
| Proportion of materials used in packaging made from recyclable or renewable sources, L'OCCITANE en Provence and Melvita | % | 20.6 | 19.3 | 20.7 | 41 |
| Proportion of recycled or renewable materials in packaging used by the L'OCCITANE en Provence and Melvita brands | % | 20.6 | 19.3 | 20.7 | 21 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Breakdown of employees by geographic region - Africa and the Middle East | % | 1 | 42 | ||
| Breakdown of employees by geographic region - Asia Pacific | % | 37 | 42 | ||
| Breakdown of employees by geographic region - Europe | % | 41 | 42 | ||
| Breakdown of employees by geographic region - North America | % | 12 | 42 | ||
| Breakdown of employees by geographic region - South America | % | 9 | 42 | ||
| Breakdown of women by occupational category - Board members and senior executives | % | 38.9 | 46.7 | 50 | 42 |
| Breakdown of women by occupational category - Managers | % | 65.9 | 66.3 | 67.5 | 42 |
| Breakdown of women by occupational category - Production workers and admin staff | % | 49.8 | 47.9 | 48.2 | 42 |
| Breakdown of women by occupational category - Supervisory staff | % | 63.4 | 64.6 | 61.1 | 42 |
| Number of hires | No. | 83 | 42 | ||
| Proportion of employees with disabilities in the overall workforce | % | 6.83 | 8.11 | 9.88 | 42 |
| Total workforce | No. | 8371 | 8630 | 8672 | 42 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of departures | No. | 86 | 42 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Accident frequency rate - Laboratoires M&L | 3.31 | 5.38 | 5.24 | 30 | |
| Accident severity rate - Laboratoires M&L | 0.11 | 0.09 | 0.37 | 30 | |
| Workplace accident frequency rate | % | 3.31 | 5.38 | 5.24 | 42 |
Lost days due to work injury.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Employee absenteeism rate | % | 4 | 4.51 | 4.27 | 42 |
| Workplace accident severity rate | % | 0.11 | 0.09 | 0.37 | 42 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Number of beauty advisors with access to digital learning platform | people | 4100 | 29 | ||
| Number of employees that received training - Managers (Laboratoires M&L) | employees | 356 | 30 | ||
| Number of employees that received training - Production workers and admin staff (Laboratoires M&L) | employees | 283 | 30 | ||
| Number of employees that received training - Senior executives and board members (Laboratoires M&L) | employees | 10 | 30 | ||
| Number of employees that received training - Supervisory staff (Laboratoires M&L) | employees | 215 | 30 | ||
| Number of employees who completed leadership programme | people | 11 | 29 | ||
| Percentage of employees in the workforce that received training - Managers (Laboratoires M&L) | percent | 80% | 30 | ||
| Percentage of employees in the workforce that received training - Production workers and admin staff (Laboratoires M&L) | percent | 74% | 30 | ||
| Percentage of employees in the workforce that received training - Senior executives and board members (Laboratoires M&L) | percent | 71% | 30 | ||
| Percentage of employees in the workforce that received training - Supervisory staff (Laboratoires M&L) | percent | 82% | 30 | ||
| Percentage of workforce at Laboratoires M&L who completed at least one training course | 78% | 29 | |||
| Proportion of workforce that received training by occupational category - Managers | % | 80 | 42 | ||
| Proportion of workforce that received training by occupational category - Production workers and admin staff | % | 74 | 42 | ||
| Proportion of workforce that received training by occupational category - Senior executives and board members | % | 71 | 42 | ||
| Proportion of workforce that received training by occupational category - Supervisory staff | % | 82 | 42 | ||
| Proportion of workforce that received training, in total | % | 74 | 81 | 78 | 42 |
| Sign-up rate to digital learning platform | 91% | 29 | |||
| Total number of employees that received training (Laboratoires M&L) | employees | 864 | 30 | ||
| Total percentage of employees in the workforce that received training (Laboratoires M&L) | percent | 78% | 30 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2016 | 2017 | 2018 | Report Pages |
|---|---|---|---|---|---|
| Average number of hours of training per employee | Hours per employee | 15.94 | 17.07 | 18.14 | 42 |
| Average number of hours of training per employee at Laboratoires M&L | hours | 18.1 | 29 | ||
| Portion of wage bill devoted to training within Laboratoires M&L and M&L Distribution | % of total payroll | 2.84 | 3.4 | 3.81 | 29 |
| Proportion of total payroll dedicated to training | % | 2.84 | 3.4 | 3.81 | 42 |
| Total hours of training provided by Laboratoires M&L (excluding internal training) | hours | 20000 | 29 | ||
| Total number of hours of training | Hours | 18443 | 18422 | 19989 | 42 |
Number of suppliers by geographical region.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Number of key supply chains, Group | 66 | 41 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Proportion of purchased ingredients made up of key raw materials, in terms of value, Laboratories M&L | % | 12 | 41 | |
| Proportion of purchased ingredients made up of key raw materials, in terms of volume, Laboratories M&L | % | 13 | 41 | |
| Proportion of the value of purchases covered by the evaluation system for social and environmental risks (per calendar year), Laboratories M&L | % | 23 | 41 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Proportion of key raw materials certified as organic, in terms of volume, Group | % | 77 | 41 |
| Proportion of key raw materials with fair-trade certification, in terms of volume, Group | % | 80 | 41 |
| Subsidiaries with fair-trade certification: proportion of producers of key raw materials covered by a multi-year contract, Group | % | 100 | 41 |
| Subsidiaries without fair-trade certification: proportion of producers of key raw materials covered by a multi-year contract, Group | % | 35 | 41 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Share of products shipped by air from Laboratoires M&L warehouse to subsidiaries | % | 1.6 | 26 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Breakdown of the L'OCCITANE Foundation's budget by area - Combating preventable blindness | €000 | 1100 | 42 |
| Breakdown of the L'OCCITANE Foundation's budget by area - Preserving the natural heritage of the Provence and Mediterranean region | €000 | 60 | 42 |
| Breakdown of the L'OCCITANE Foundation's budget by area - Promoting female leadership | €000 | 330 | 42 |
| Number of countries with access to digital learning platform by end of 2018 | countries | 24 | 29 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2018 | Report Pages |
|---|---|---|---|
| Budget allocated by the Melvita brand for the safeguarding of bees | €000 | 645 | 42 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Total GHG Emissions | tonnes of CO2 equivalent | 113000 |
| Total GHG Emissions Intensity (By Product Volume) | tonnes of CO2 per tonne produced | 10.4 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Total Hazardous Waste | tonnes | 624 | 728 | 628 |
| Total Hazardous Waste Intensity (By Unit Product) | tonnes/tonne produced | 0.057 | 0.048 | 0.039 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Non-Hazardous Waste Recycled | t | 1522.05 | 1744.37 | 1877.82 |
| Recycling Rate of Non-Hazardous Waste | % | 69.5 | 70.2 | 70.9 |
| Total Non-Hazardous Waste Intensity (By Unit Product) | t/t produced | 0.202 | 0.165 | 0.165 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Product Weight) | kWh/tonne produced | 1850 | 1346 | 1295 |
| Total Energy Consumption | MWh | 20093 | 20295 | 20834 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Water Consumption | m3 | 120271 | 123622 | 139779 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Packaging Material Intensity (By Unit Product) | tonnes/thousand units produced | 0.032 | 0.034 | 0.031 |
| Packaging Materials Consumed | tonnes | 3608 | 4212 | 4360 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Number of New Employees | people | 83 | ||
| Number of Total Employees | people | 8371 | 8630 | 8672 |
| Percentage of Employees in APAC | % | 37 | ||
| Percentage of Employees in Africa and the Middle East | % | 1 | ||
| Percentage of Employees in Americas | % | 21 | ||
| Percentage of Employees in Asia | % | 37 | ||
| Percentage of Employees in EMEA | % | 42 | ||
| Percentage of Employees in Europe | % | 41 | ||
| Percentage of Employees in North America | % | 12 | ||
| Percentage of Employees in South America | % | 9 | ||
| Percentage of Employees with Disabilities | % | 6.83 | 8.11 | 9.88 |
| Percentage of Female Employees | % | 54.50000000000001 | 56.375 | 56.699999999999996 |
Lost days due to work injury.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | % | 0.11 | 0.09 | 0.37 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 74 | 81 | 78 |
| Percentage of Trained Production Employees | % | 74 | ||
| Percentage of Trained Senior Management | % | 71 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2016 | 2017 | 2018 |
|---|---|---|---|---|
| Average Training Hours per Employee | Hours per employee | 15.94 | 17.07 | 18.14 |
| Total Training Hours | Hours | 18443 | 18422 | 19989 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Number of Total Suppliers | 66 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2018 |
|---|---|---|
| Investment in Environmental Protection | €000 | 645 |