Environmental, Social and Governance Report 2017
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Nitrogen oxides (NOx) emissions | tons | 4877.92 | 14 |
| Particles emissions | tons | 350.09 | 14 |
| Sulphur dioxide (SO2) emissions | tons | 1.92 | 14 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Direct CO2 emissions (Category 1) | million tons | 0.3122 | 14 |
| Indirect CO2 emissions (Category 2) | million tons | 0.019 | 14 |
| Total greenhouse gas emissions | million tons | 0.3312 | 14 |
| reduction in direct greenhouse gas emissions | tons | 4324.25 | 15 |
| reduction in indirect greenhouse gas emissions | tons | 62.37 | 15 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| the amount of used engine oil | liters | 318969 | 15 |
| the amount of used spare parts and metal waste | kg | 17224 | 15 |
| the amount of used spare parts and metal waste (aluminum and copper) | tons | about 301 | 15 |
| the number of used batteries | 3698 | 15 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| the number of scrapped vehicles | 529 | 15 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| the disposal rate of hazardous waste | 100% | 15 | |
| the disposal rate of non-hazardous waste | 100% | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of other kinds of vehicles (including chartered vehicles) operated | vehicles | 306 | 11 |
| Number of passenger vehicles operated | vehicles | 8540 | 11 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of expressway service zones operated and managed | zones | 20 | 11 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of automatic ticket machines placed in terminals | machines | 221 | 11 |
| Number of passenger transport routes operated and managed | routes | 3822 | 11 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Turnover from automatic ticket machines | million RMB | 287.028 | 11 |
| Turnover from scan-to-pay machines | million RMB | 37.744 | 11 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of self-operated gas stations operated and managed | stations | 12 | 11 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of tickets sold by automatic ticket machines | million tickets | 5.071 | 11 |
| Number of tickets sold by scan-to-pay machines | million tickets | 0.562 | 11 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of scan-to-pay machines introduced | machines | 172 | 11 |
| Number of terminals with automatic ticket machines | terminals | 20 | 11 |
| Number of terminals with scan-to-pay machines | terminals | 27 | 11 |
| Number of urban buses operated | vehicles | 4651 | 11 |
| Rate of response to customer complaints | 100% | 11 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of first-grade terminals with automatic ticket machines | terminals | 8 | 11 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of intercity passenger vehicles operated | vehicles | 2875 | 11 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | tons | 350.09 |
| NOₓ Emissions | tons | 4877.92 |
| SOₓ Emissions | tons | 1.92 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | million tons | 0.3122 |
| Indirect Energy Emissions (Scope 2) | million tons | 0.019 |
| Total GHG Emissions | million tons | 0.3312 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Hazardous Waste (Liquid Waste) | liters | 318969 |
| Hazardous Waste (Used Batteries) | count | 3698 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Bachelor's Degree Employees | Person | 16783 |
| Number of Below Junior College Employees | Person | 1678 |
| Number of Employees Aged 30-50 | Person | 13007 |
| Number of Employees Aged Above 50 | Person | 3776 |
| Number of Employees Aged Below 30 | Person | 4196 |
| Number of Female Employees | Person | 6294 |
| Number of Male Employees | Person | 14685 |
| Number of Total Employees | Person | 20979 |
| Percentage of Bachelor's Degree Employees | Percent | 80.04 |
| Percentage of Below Junior College Employees | Percent | 8 |
| Percentage of Employees Aged 30-50 | Percent | 62.02 |
| Percentage of Employees Aged Above 50 | Percent | 18.01 |
| Percentage of Employees Aged Below 30 | Percent | 20.01 |
| Percentage of Female Employees | Percent | 29.99 |
| Percentage of Male Employees | Percent | 70.01 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Complaints Handling Rate | % | 100 |