2017 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| ISO 14001 certification (CRM Business) | certified | 22 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| BS OHSAS 18001 certification (CRM Business) | certified | 22 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| ISO 9001 certification (CRM Business) | certified | 22 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| ISO/IEC 27001 certification (CRM Business) | certified | 22 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e |
| Indirect Energy Emissions (Scope 2) | tCO2e |
| Scope 1 GHG Emissions Intensity (By Employee) | tCO2e |
| Scope 2 GHG Emissions Intensity (By Employee) | tCO2e |
| Total GHG Emissions | tCO2e |
| Total GHG Emissions Intensity (By Employee) | tCO2e |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Direct Energy Intensity (By Employee) | litres |
| Gasoline Consumption | litres |
| Grid Electricity Consumption | kWh |
| Purchased Electricity | kWh |
| Purchased Electricity Intensity (By Employee) | kWh |
| Total Direct Energy Consumption | litres |
| Total Indirect Energy Consumption | kWh |
| Total Non-Renewable Fuel Consumption | litres |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption | litres |
| Water Consumption Intensity (By Revenue) | litres |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Employees Aged 30-50 | persons |
| Number of Employees Aged Above 50 | persons |
| Number of Employees Aged Below 30 | persons |
| Number of Employees in Hong Kong | persons |
| Number of Employees in Hong Kong and Mainland China | persons |
| Number of Employees in Macau | persons |
| Number of Employees in Mainland China | persons |
| Number of Female Employees | persons |
| Number of Full-time Employees | persons |
| Number of Male Employees | persons |
| Number of Part-time Employees | persons |
| Number of Total Employees | persons |
| Percentage of Employees Aged 30-50 | percent |
| Percentage of Employees Aged Above 50 | percent |
| Percentage of Employees Aged Below 30 | percent |
| Percentage of Employees in Hong Kong | percent |
| Percentage of Employees in Hong Kong and Mainland China | percent |
| Percentage of Employees in Macau | percent |
| Percentage of Employees in Mainland China | percent |
| Percentage of Female Employees | percent |
| Percentage of Full-time Employees | percent |
| Percentage of Male Employees | percent |
| Percentage of Part-time Employees | percent |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit |
|---|---|
| Percentage of Recalled Products for Safety and Health Reasons |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit |
|---|---|
| Number of Products and Service Related Complaints |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 22 - 24 |
|---|---|---|
| Total Social Investment | None | |
| Total Volunteer Service Hours | None |