2017 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Total NOx emission | tons | 57.15 | 26 |
Total SO2 emission | tons | 123 | 26 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
CO2 direct emission volume (Scope I) | tons | 199108.46 | 26 |
Greenhouse gas direct emission density | tons CO2e/million RMB | 417.01 | 26 |
Greenhouse gas direct emission volume (Scope I) | tons CO2e | 201284.82 | 26 |
Greenhouse gas emission density | tons CO2e/million RMB | 892.14 | 26 |
Greenhouse gas indirect emission density | tons CO2e/million RMB | 477.27 | 26 |
Greenhouse gas indirect emission volume (Scope II) | tons CO2e | 234690.37 | 26 |
Investment in vehicle and vessel gas | RMB | 206000000 | 73 |
Methane direct emission volume (Scope I) | tons | 58.61 | 26 |
Nitrous oxide direct emission volume (Scope I) | tons | 2.3 | 26 |
Total greenhouse gas emission | tons CO2e | 435974.47 | 26 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Hazardous waste generation density | tons/million RMB | 0.06 | 26 |
Hazardous waste generation volume | tons | 41.02 | 26 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Non-hazardous waste generation density | tons/million RMB | 4.28 | 26 |
Non-hazardous waste generation volume | tons | 3012.71 | 26 |
Waste water generation density | tons/million RMB | 4010.12 | 26 |
Waste water generation volume | tons | 2010134.18 | 26 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Emission reduction | RMB | 1159228 | 23 |
Investment to reduce emission | RMB | 1561346 | 4 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Annual gas sales | billion cubic meters | 19.74 | 4 | |||||||||||
Annual gas supply volume of CR Gas in 2017 | billion cubic meters | 16.7 | 5 | |||||||||||
Annual total gas sales | billion cubic meters | 19.74 | 6 | |||||||||||
City gas distribution businesses acquired from China Resources Group | cities | 7 | 15 | |||||||||||
Coal consumption density | tons/million RMB | 80.5 | 29 | |||||||||||
Coal consumption volume | tons | 300001.12 | 29 | |||||||||||
Comprehensive energy consumption per added value | % reduction over previous corresponding period | 8.4 | 23 | |||||||||||
Comprehensive energy consumption per revenue | % reduction over previous corresponding period | 16.36 | 23 | |||||||||||
Diesel consumption density | liters/million RMB | 2001.08 | 29 | |||||||||||
Diesel consumption volume | liter | 1305401.28 | 29 | |||||||||||
Externally purchase power consumption density | MWh/million RMB | 401.72 | 29 | |||||||||||
Externally purchase power consumption volume | MWh | 301348.29 | 29 | |||||||||||
Gas sales volume | 0.1 billion cubic meters | 12.6 | 13.7 | 22.1 | 55.8 | 72.2 | 92.7 | 120.9 | 133.2 | 149.1 | 162.7 | 197.4 | 16 | |
Gasoline consumption density | liters/million RMB | 7041.7 | 29 | |||||||||||
Gasoline consumption volume | liter | 1812012.12 | 29 | |||||||||||
Integrated energy consumption density | tons of standard coal/million RMB | 153.81 | 29 | |||||||||||
Natural gas consumption density | 10000m³/million RMB | 2.3 | 29 | |||||||||||
Natural gas consumption volume | 10000 m³ | 2081.62 | 29 | |||||||||||
Number of gas filling stations built for vehicle and vessel gas | stations | 17 | 73 | |||||||||||
Number of gas project companies established | companies | 238 | 6 | |||||||||||
Pipeline gas network coverage - cities | cities | 220 | 8 | |||||||||||
Pipeline gas network coverage - municipalities | municipalities | 3 | 8 | |||||||||||
Pipeline gas network coverage - provinces | provinces | 22 | 8 | |||||||||||
Pipeline gas network total length | kilometers | 100000 | 8 | |||||||||||
Remote meter reading rate for NB-IoT smart gas community in Xiangyang | % | 100 | 22 | |||||||||||
Residential gas consumption covered by step-pricing system | % | 94 | 38 | |||||||||||
Total integrated energy consumption conversion to standard | tons of standard coal | 4845200 | 29 | |||||||||||
Total length of modified cast iron and old iron pipeline network | kilometers | 950 | 43 | |||||||||||
overall continuous gas supply rate | % | >99 | 39 | |||||||||||
total length of high pressure and intermediate pressure pipelines | kilometers | 3193 | 39 | |||||||||||
total length of medium-to-low pressure municipal pipelines | kilometers | 98800 | 39 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Water resource consumption density | tons/million RMB | 5003.52 | 29 |
Water resource consumption volume | tons | 2650061.12 | 29 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Energy saving | RMB | 1561346 | 23 |
Investment to save energy | RMB | 18549283 | 4 |
Total investment in energy saving | RMB | 185498283 | 23 |
Total investment in new technologies and new equipment and modification of cast iron pipeline network | RMB 100 million | 4.6 | 43 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Number of rural families benefiting from coal-to-gas conversion projects | families | 290000 | 25 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Gas delivery waiting time at Xiamen CR Gas Jimei Gas Station | 2-3 days | 34 | |||
Other environmental protection investments | RMB | 159228 | 4 | ||
Rate of preservation and appreciation of state-owned assets | % | 112.48 | 114.43 | 123.05 | 102 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Platts Energy Company Rankings - 2016 ranking | rank | 140 | 134 | 13 | |
Platts Top 250 Global Energy Company Company Rankings | ranking | 134 | 94 | ||
Platts Top 250 Global Energy Company Rankings | rank | 250 | 13 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Average paid leave days per person | Day, days | 9 | 11 | 11 | 49, 104 |
Coverage of labor contracts | % | 100 | 100 | 100 | 49, 104 |
Coverage of social insurance | % | 100 | 100 | 100 | 49 |
Coverage rate of social insurance | % | 100 | 100 | 100 | 104 |
Investment in employees in hardships | RMB'0000 | 196.6 | 198.36 | 390 | 104 |
Number of disabled persons employed | Person | 98 | 101 | 93 | 49, 104 |
Number of employees of CR Gas in 2017 | thousand | 23.2 | 5 | ||
Number of ethnic minorities employed | Person | 1005 | 1020 | 1087 | 49, 104 |
Number of female employees | Person | 14179 | 14444 | 15434 | 49, 103 |
Number of fresh graduates employed | Person | 685 | 771 | 866 | 49, 104 |
Number of licensed safety management personnel | Person | 2183 | 2211 | 2485 | 61, 103 |
Number of new employees | Person | 1501 | 122 | 1890 | 49 |
Number of newly employed employees | Person | 1501 | 122 | 1890 | 103 |
Ratio of female managers | % | 28 | 25.2 | 24.7 | 49, 104 |
Return on net assets | % | 16.91 | 14.24 | 18.58 | 101 |
Total assets | HK$'00 million | 598.96 | 596.75 | 687.64 | 69 |
Total number of employees | Person | 39999 | 40121 | 42011 | 49, 103 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Employee turnover rate | % | 4.3 | 3.2 | 4.3 | 49, 104 | ||||||||
Operating profit | RMB'0000 | 408768 | 533897 | 567194 | 101 | ||||||||
Turnover | HK$0.1 billion | 15.4 | 21.4 | 37.5 | 83.3 | 135.1 | 195.9 | 222.9 | 287.2 | 311 | 329.2 | 398.4 | 16 |
Lost days due to work injury.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Date of gas cylinder delivery to user after incident | 20 December | 35 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Annual safety reviews conducted | companies | 119 | 60 | ||
Average safety score | score | 84.3 | 86.01 | 60 | |
Companies provided with targeted safety assistance | companies | 39 | 60 | ||
Coverage for physical examination and health archiving | % | 100 | 100 | 100 | 55, 104 |
Coverage of safety training | % | 100 | 100 | 100 | 62, 103 |
EHS Excellence Awards at the Healthy Development, Full Involvement EHS Conference by China Resources Group | awards | 8 | 94 | ||
EHS management system documents adjusted or revised | documents | 64 | 59 | ||
General manager safety inspections | inspections | 1168 | 60 | ||
Group safety construction result improvement | 5.2% | 60 | |||
Investment Safe production | RMB 0000 | 28685 | 26038 | 28864 | 61 |
Investment in safe production | RMB | 288640000 | 58 | ||
Number of emergency response drills carried out | 2593 | 61 | |||
Number of outdoor safety publicity events held | 4700 | 43 | |||
Number of participants in emergency response drills | Person | 27661 | 61 | ||
Number of registered safety engineers | Person | 749 | 783 | 790 | 61, 103 |
Number of safety emergency response drills conducted | Time | 2935 | 2105 | 2593 | 62, 103 |
Overall result in safety improvement | 3.5% | 60 | |||
Potential risks identified in safety inspections | risks | 1457 | 60 | ||
Safe production investment | RMB'0000 | 28685 | 26038 | 28864 | 103 |
Safety inspection success rate in pilot projects | % | 84.9 | 43 | ||
Safety training investment | RMB'0000 | 1256 | 1138 | 1345 | 62, 103 |
Total hours of safety training | Hour | 610817 | 722732 | 763359 | 62, 103 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Employee training coverage | % | 100 | 100 | 100 | 53, 104 |
Number of after-sale maintenance personnel trained in Central China Region | personnel | 80 | 37 | ||
Number of after-sale training sessions in Central China Region | sessions | 7 | 37 | ||
Participants of safety training | Attendance | 238650 | 248213 | 258865 | 62, 103 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Date newly recruited gas delivery workers at Jimei Gas Station completed training and passed examination | 21 December | 35 | |||
Number of centralized training sessions for gas delivery workers in Xiamen | sessions | 2 | 35 | ||
Total course hours provided by CR Gas college in Nanjing in 2017 | course hours | 167000 | 5 | ||
Training hours per person | Hour | 66 | 69 | 87 | 104 |
Training investment per person | RMB | 3471 | 1870 | 2012 | 53, 104 |
Training time per person | Hour | 66 | 69 | 87 | 53 |
Number of suppliers by geographical region.
Indicator | Unit | 2010 | 2012 | 2017 | Report Pages |
---|---|---|---|---|---|
Business network coverage | provinces, municipalities and autonomous regions | 25 | 6 | ||
Gas appliance specialty stores coverage - provinces | provinces | 25 | 8 | ||
Gas appliance specialty stores established | cities and counties | 220 | 8 | ||
Gas projects acquired from China Resources Group | projects | 9 | 15 | ||
Issued 10-year notes to raise capital | million USD | 750 | 14 | ||
Number of commercial users visited by Haicheng CR Gas | users | 200 | 36 | ||
Number of project companies completed registrations in nine provinces (Fujian, Liaoning, Guangdong, Yunnan, Zhejiang, Anhui, Chongqing, Jilin, Sichuan) | companies | 11 | 70 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Percentage of certified suppliers of the quality, environment and occupational health and safety management system | % | 100 | 100 | 95 | 103 |
Performance rate of economic contracts | % | 100 | 100 | 100 | 67, 102 |
Suppliers obtaining certificates for occupational health and safety management system, environmental management system and quality management system | suppliers | all | 75 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Percentage of potential risks rectified | 95.3% | 60 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Responsible procurement coverage | % | 76.65 | 85.57 | 84.2 | 103 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Rate of up-to-standard products ("PERCEN百尊") | % | 100 | 100 | 100 | 102 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2007 | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Customer complaint resolution rate | % | 100 | 38 | ||||||||||
Customer satisfactory level of CR Gas | points | 89 | 91 | 34 | |||||||||
Economic losses compensated to gas users | RMB | 480000 | 45 | ||||||||||
Gross value of assets | HK$00 million | 598.96 | 596.75 | 687.64 | 101 | ||||||||
Net profit attributable to the owners of the parent company | RMB'0000 | 233474 | 284948 | 316326 | 101 | ||||||||
Number of cases in which gas users received compensation | cases | 169 | 45 | ||||||||||
Number of end-users | Ten thousand households | 184 | 220 | 340 | 876 | 1050 | 1403 | 1841 | 2074 | 2361 | 2650 | 3041 | 16 |
Number of enquiry cases solved by Haicheng CR Gas | cases | 5 | 36 | ||||||||||
Number of service commitment indicators published by member companies | 17 | 43 | |||||||||||
Number of subsidiaries surveyed for customer satisfaction | 83 | 34 | |||||||||||
Number of users served | million users | 30.41 | 4, 6 | ||||||||||
Total customer complaints handled | 4055 | 38 | |||||||||||
Total sales ("PERCEN百尊") | RMB'0000 | 27300 | 31000 | 64700 | 102 | ||||||||
Vehicle gas stations constructed | stations | 349 | 8 | ||||||||||
Vehicle gas transportation vehicles operated | vehicles | 321 | 8 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Investment in proprietary innovation and technology | million RMB | 100 | 19 |
Description of quality assurance process and recall procedures.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Number of subordinate companies promoting residential gas insurance | companies | 161 | 45 |
Overall difference between supply and sale | -3% | 60 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Number of gas users covered by residential gas insurance | users | 83000 | 45 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2009 | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|---|
Capital contribution to Chongqing Gas Group | billion RMB | 1.16 | 15 | |||
Moody's credit rating | Baa1 | 94 | ||||
Number of service process points of legal risk launched | 7 | 66 | ||||
S&P credit rating | BBB+ | 94 | ||||
Total tax paid | HK$00 million | 30.27 | 28.6 | 32 | 102 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Number of risk warnings published | 2 | 66 | |||
Review rate of economic contracts | % | 99.97 | 98.96 | 100 | 67, 102 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2008 | 2010 | 2013 | 2014 | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|---|---|---|---|
China Social Responsibility 100-People Forum – Responsible New Talent Award | awarded | 94 | |||||||
Donation for Jilin company flood relief | RMB | 90132 | 60 | ||||||
Donation to disaster area in Yushu | million RMB | 3 | 15 | ||||||
Donation to earthquake region in Sichuan | million RMB | 10 | 15 | ||||||
Fitch credit rating | BBB+ | 94 | |||||||
Number of promotion events in cooperation with local governments, industrial and business sectors, fire safety and security surveillance departments | 3000 | 43 | |||||||
Number of villages completed for coal-to-gas conversion projects | villages | 1110 | 25 | ||||||
Participants of volunteer activities | Attendance | 14990 | 15330 | 21782 | 104 | ||||
Ranking of CR Gas on the Platts Top 250 Global Energy Company Rankings | 232 | 218 | 181 | 140 | 134 | 7 | |||
Rate of return on net profit | % | 16.91 | 18.72 | 16.84 | 69, 101 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2015 | 2016 | 2017 | 2018 | Report Pages |
---|---|---|---|---|---|---|
Assisting disease-ridden employees | RMB'0000 | 130 | 57 | |||
Assisting employees in hardships | RMB'0000 | 120 | 57 | |||
Financing the education of children of employees in hardships | RMB'0000 | 60 | 57 | |||
Number of families registered for NB-IoT smart gas service in Xiangyang | families | 123 | 22 | |||
Number of staff member participating in volunteering activities | Attendance | 14990 | 15330 | 21782 | 80 | |
Number of students admitted to CR Gas college in Nanjing in 2017 | students | 23000 | 5 | |||
Number of visitors to CR Gas exhibition booth at International Low Carbon Forum | visitors | 1000 | 24 | |||
Operating costs | RMB'0000 | 1837931 | 1882508 | 2346025 | 101 | |
Proportion of Group's total revenue covered by ESG report | % | 64 | 99 | |||
Revenue | RMB'0000 | 2708501 | 2851401 | 3418850 | 69, 101 | |
Total community donations by CR Gas | million HKD | 43 | 76 | |||
Total social donation | HK$'000 | 247.74 | 285.8 | 687.64 | 80 | |
Total social donations | HK$'0000 | 247.74 | 285.8 | 430 | 104 | |
Visiting families of employees in hardships | RMB'0000 | 80 | 57 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2017 |
---|---|---|
NOâ‚“ Emissions | tons | 57.15 |
SOâ‚“ Emissions | tons | 123 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 |
---|---|---|
Direct GHG Emissions (Scope 1) | tons CO2e | 201284.82 |
Indirect Energy Emissions (Scope 2) | tons CO2e | 234690.37 |
Scope 1 GHG Emissions Intensity (By Revenue) | tons CO2e/million RMB | 417.01 |
Scope 2 GHG Emissions Intensity (By Revenue) | tons CO2e/million RMB | 477.27 |
Total GHG Emissions | tons CO2e | 435974.47 |
Total GHG Emissions Intensity (By Revenue) | tons CO2e/million RMB | 892.14 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 |
---|---|---|
Total Hazardous Waste | tons | 41.02 |
Total Hazardous Waste Intensity (By Revenue) | tons/million RMB | 0.06 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 |
---|---|---|
Non-Hazardous Waste Disposed | tons | 3012.71 |
Total Non-Hazardous Waste Intensity (By Revenue) | tons/million RMB | 4.28 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2017 |
---|---|---|
GHG Emissions Reduction Compared to Last Year | RMB | 1159228 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 |
---|---|---|
Comprehensive Energy Consumption Intensity (By Revenue) | tons of standard coal/million RMB | 153.81 |
Diesel Fuel Consumption | liter | 1305401.28 |
Diesel Fuel Consumption Intensity (By Revenue) | liters/million RMB | 2001.08 |
Fossil Fuel Consumption | tons | 300001.12 |
Gasoline Consumption | liter | 1812012.12 |
Gasoline Consumption Intensity (By Revenue) | liters/million RMB | 7041.7 |
Natural Gas Consumption | cubic meters | 20816200 |
Natural Gas Consumption Intensity (By Revenue) | 10000m³/million RMB | 2.3 |
Purchased Electricity | MWh | 301348.29 |
Purchased Electricity Intensity (By Revenue) | MWh/million RMB | 401.72 |
Total Energy Consumption | tons of standard coal | 4845200 |
Total Indirect Energy Consumption | MWh | 301348.29 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2017 |
---|---|---|
Water Consumption | tons | 2650061.12 |
Water Consumption Intensity (By Revenue) | tons/million RMB | 5003.52 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2017 |
---|---|---|
Investment in Energy-saving and Emission-reduction Technology Transformation | RMB | 185498283 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2017 |
---|---|---|
Total Investment in Ecological Restoration | RMB | 159228 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Number of Female Employees | Person | 14179 | 14444 | 15434 |
Number of New Employees | Person | 1501 | 122 | 1890 |
Number of Total Employees | Person | 39999 | 40121 | 42011 |
Percentage of Female Employees | % | 35.45 | 36.01 | 36.75 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Turnover Rate of Total Employees | % | 4.3 | 3.2 | 4.3 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Health Check Coverage for Employees | % | 100 | 100 | 100 |
Investment in Work Safety | RMB'0000 | 28685 | 26038 | 28864 |
Number of People Receiving Training on Work Safety | Attendance | 238650 | 248213 | 258865 |
Number of Production Safety Emergency Drills | Time | 2935 | 2105 | 2593 |
Participation Rate of Safety Training | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Percentage of Employees Trained | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Average Training Hours per Employee | Hour | 66 | 69 | 87 |
Total Training Hours | Hour | 610817 | 722732 | 763359 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Number of Suppliers Certified to ISO 45001 Occupational Health and Safety Management System | suppliers | all | all | all |
Number of Suppliers Certified to ISO 9001 Quality Management System | suppliers | all | all | all |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
Standard Indicator | Unit |
---|---|
Number of Suppliers Participated in Sustainability Risk Assessment | Individual |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Percentage of Suppliers Adopting Green Procurement Standards | % | 76.65 | 85.57 | 84.2 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2017 |
---|---|---|
Complaints Handling Rate | % | 100 |
Number of Complaints Dealt with | 4055 | |
Total Number of Customer Complaints | 4055 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Number of Employees Participating in Volunteer Activities | Attendance | 14990 | 15330 | 21782 |