2017 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| GHG emission per person | Ton CO2e/Person | 2.05 | 1.95 | 37 |
| GHG emission per unit area | Ton CO2e/m2 | 0.21 | 0.2 | 37 |
| GHG emission per unit revenue | Ton CO2e/Thousand HKD | 0.002 | 0.002 | 37 |
| Total GHG emission | Ton CO2e | 3177.6 | 3119.9 | 37 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Total hazardous wastes | Ton | 19.45 | 19.65 | 37 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Total non-hazardous wastes | Ton | 34.53 | 34.39 | 37 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Consumption of Printing Paper | Ton | 17.9 | 15.2 | 37 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Office Power Consumption | MWh | 1696.6 | 1413 | 37 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Office Water Consumption | Cubic Meter/Person | 18.6 | 18.2 | 37 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Consumption of Double-sided Printing Paper | Ton | 0.7 | 0.8 | 37 |
| Consumption of Forest-Certified Printing Paper | Ton | 1.7 | 1.6 | 37 |
| Consumption of Recycled Printing Paper | Ton | 8.1 | 8.6 | 37 |
| Total Consumption of Printing Paper | kg/Person | 10.5 | 10.4 | 37 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Employees aged 30 to 50 | Person | 919 | 1479 | 38 |
| Employees aged above 50 | Person | 49 | 22 | 38 |
| Employees aged under 30 | Person | 644 | 901 | 38 |
| Employees under labor contract system | Person | 1612 | 2400 | 38 |
| Employees working in Hong Kong, Macao, Taiwan and overseas areas | Person | 81 | 112 | 38 |
| Employees working in mainland China | Person | 1531 | 2290 | 38 |
| Female employees | Person | 581 | 1007 | 38 |
| Male employees | Person | 1031 | 1395 | 38 |
| Number of staff | Person | 1612 | 2402 | 38 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Female employee turnover % | % | 10 | 14 | 38 |
| Male employee turnover % | % | 14 | 16 | 38 |
| Staff turnover rate | % | 12 | 15 | 38 |
| Turnover % of employees aged 30 to 50 | % | 18 | 20 | 38 |
| Turnover % of employees aged above 50 | % | 6 | 20 | 38 |
| Turnover % of employees aged under 30 | % | 8 | 15 | 38 |
| Turnover % of employees working in Hong Kong, Macao, Taiwan and overseas areas | % | 7 | 6 | 38 |
| Turnover % of employees working in mainland China | % | 13 | 18 | 38 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of occupational injuries | Case | 1 | 38 |
| Number of work-related fatalities | Person | 1 | 38 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Coverage of female staff training | % | 100 | 100 | 38 |
| Coverage of male staff training | % | 100 | 100 | 38 |
| Coverage of staff training | % | 100 | 100 | 38 |
| Coverage of staff training for junior employees | % | 100 | 100 | 38 |
| Coverage of staff training for middle managers | % | 100 | 100 | 38 |
| Coverage of staff training for senior managers | % | 100 | 100 | 38 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Average length of staff training completed per employee | Hour | 35 | 38 | 38 |
| Average length of staff training completed per junior employee | Hour | 28 | 30 | 38 |
| Average length of staff training completed per middle manager | Hour | 42 | 46 | 38 |
| Average length of staff training completed per senior manager | Hour | 35 | 38 | 38 |
| Average length of training completed per female staff | Hour | 38 | 44 | 38 |
| Average length of training completed per male staff | Hour | 30 | 32 | 38 |
Number of suppliers by geographical region.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers in mainland China | Company | 396 | 282 | 327 | 38 |
| Total number of suppliers | Company | 396 | 282 | 327 | 38 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Suppliers with whom Lanseta communicated on environment-related issues | Company | 35 | 17 | 38 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Suppliers who underwent environmental compliance examination and promised to improve their environmental impact | Company | 9 | 5 | 38 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Number of complaints received about products and services | Case | 743 | 1113 | 747 | 38 |
| Percentage of complaints handled | % | 100 | 100 | 100 | 38 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of cases of corruption litigation filed and concluded during the reporting period | Case | 1 | 38 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Length of volunteer activities | Hour | 100 | 200 | 38 |
| Person-times of employees engaging in volunteer activities | Person-time | 160 | 220 | 38 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Total GHG Emissions | Ton CO2e | 3177.6 | 3119.9 |
| Total GHG Emissions Intensity (By Area) | Ton CO2e/m2 | 0.21 | 0.2 |
| Total GHG Emissions Intensity (By Employee) | Ton CO2e/Person | 2.05 | 1.95 |
| Total GHG Emissions Intensity (By Revenue) | Ton CO2e/Thousand HKD | 0.002 | 0.002 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Total Hazardous Waste | Ton | 19.45 | 19.65 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Non-Hazardous Waste Disposed | Ton | 34.53 | 34.39 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Consumption of Printing Paper Reduction Compared to Last Year | Ton | 2.7 |
| Consumption of Printing Paper Reduction Percentage Compared to Last Year | % | 15.08 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Grid Electricity Consumption | MWh | 1696.6 | 1413 |
| Purchased Electricity | MWh | 1696.6 | 1413 |
| Total Indirect Energy Consumption | MWh | 1696.6 | 1413 |
| Total Purchased Energy | MWh | 1696.6 | 1413 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Water Consumption in Office | Cubic Meter/Person | 18.6 | 18.2 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Packaging Material Consumption (Paper) | kg/Person | 10.5 | 10.4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Number of Employees Aged 30-50 | Person | 919 | 1479 |
| Number of Employees Aged Above 50 | Person | 49 | 22 |
| Number of Employees Aged Below 30 | Person | 644 | 901 |
| Number of Employees in Mainland China | Person | 1531 | 2290 |
| Number of Female Employees | Person | 581 | 1007 |
| Number of Male Employees | Person | 1031 | 1395 |
| Number of Total Employees | Person | 1612 | 2402 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 18 | 20 |
| Turnover Rate of Employees Aged Above 50 | % | 6 | 20 |
| Turnover Rate of Employees Aged Below 30 | % | 8 | 15 |
| Turnover Rate of Employees in Hong Kong | % | 7 | 6 |
| Turnover Rate of Employees in Mainland China | % | 13 | 18 |
| Turnover Rate of Female Employees | % | 10 | 14 |
| Turnover Rate of Male Employees | % | 14 | 16 |
| Turnover Rate of Total Employees | % | 12 | 15 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Work-related Fatalities | Person | 1 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 |
| Percentage of Trained General Employees | % | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 |
| Percentage of Trained Middle Management | % | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Average Training Hours (Female) | Hour | 38 | 44 |
| Average Training Hours (General Staff) | Hour | 28 | 30 |
| Average Training Hours (Male) | Hour | 30 | 32 |
| Average Training Hours (Middle Management) | Hour | 42 | 46 |
| Average Training Hours (Senior Management) | Hour | 35 | 38 |
| Average Training Hours per Employee | Hour | 35 | 38 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | Company | 396 | 282 | 327 |
| Number of Total Suppliers | Company | 396 | 282 | 327 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | Company | 9 | 5 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Number of Complaints Dealt with | Case | 743 | 1113 | 747 |
| Number of Products and Service Related Complaints | Case | 743 | 1113 | 747 |
| Total Number of Customer Complaints | Case | 743 | 1113 | 747 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Concluded Corruption Lawsuits | Case | 1 |
| Number of Corruption Litigation | Case | 1 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Number of Participations in Volunteer Activities | Person-time | 160 | 220 |
| Total Volunteer Service Hours | Hour | 100 | 200 |