Sustainable Development Report 2017

Company: CATHAY PAC AIR (293)
Year: 2017
Published: 2018-07-03
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 1998 2013 2014 2015 2016 2017 Report Pages
Global CO emissions (all flights) tonnes 13982 13620 12186 14059 14005 13230 57
Global HC emissions (all flights) tonnes 5736 1455 1429 1578 1597 1524 57
Global NOx emissions (all flights) grammes/ATK, grammes/RTK, tonnes 4 4 3 3 3 90784 57
Global NOx emissions improvement since 1998 (all flights) 21.2% 30.1% 24.2% 24.4% 31% 57

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 1998 2013 2014 2015 2016 2017 Report Pages
CO2 emissions offset by Cathay Pacific employees and passengers through FLY Greener tonnes 13697 26
CO2 emissions offset by Cathay Pacific employees through FLY Greener tonnes 8315 26
CO2 emissions offset by Cathay Pacific passengers through FLY Greener tonnes 5382 26
CO2 emissions, Cathay Pacific and Cathay Dragon million tonnes CO2e 17.72 23
CPSL annual CO2 emissions kg 232927 30
Fly Greener voluntary carbon offset programme, CO2 offset tonnes CO2 13697 23
Global CO2 emissions % change from previous year (all flights) -1.69% 5.83% 4.35% 0.79% 2.87% 57
Global CO2 emissions (all flights) grammes/ATK, grammes/RTK, thousand tonnes in CO2e 1023 828 790 769 768 748 57
Global CO2 emissions improvement since 1998 (all flights) 19.1% 22.8% 24.8% 16.8% 17.1% 57
HAS GSE fuel consumption year-on-year increase in carbon intensity percent 3.62 30
Percentage of international aviation activity represented by states agreeing to participate in CORSIA % 88 25

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2013 2014 2016 2017 Report Pages
Economy Class blankets made from recycled plastic bottles used every year blankets 450000 37
Economy Class plastic cups sent to a recycler to be made into other plastic items cups 200000 37
Food processing oil recycled litre 42679 31964 58
Glass recycled kg, tonnes 520135 475 32, 58
Hangers used no. 2414141 1205241 58
Metal recycled kg, tonnes 42661 41331 32, 58
Napkins made from sugarcane and wood pulp (percentage sugarcane) percent 70 35
Napkins made from sugarcane and wood pulp (percentage wood pulp) percent 30 35
Non-Hazardous waste tonnes 13793 14066 58
Paper and cardboard recycled tonnes 1882 32
Paper consumed in offices tonnes 197 181 58
Plastic recycled kg, tonnes 672458 612207 32, 58
Plastic wrap collected for recycling from the Cathay Pacific Cargo Terminal tonnes 550 37
Redesigned 9oz plastic cup in Economy Class is lighter than previous cup lighter 33% 37
Reduction in usage of styrofoam boxes for inflight ice cream storage 44% 37
Total food processing oil recycled litres 31964 32

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2017 2020 Report Pages
Airport-wide carbon emissions reduction target per workload unit (based on 2015 levels) reduction 10% 29
CO2 emissions reduced by discretionary fuel optimisation project compared with 2013 baseline tonnes 34650 28
Older aircraft models retired aircraft 9 38
Vogue Laundry Services VOC solvent consumption reduction percent 15 30

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2016 2017 Report Pages
Litres of food processing oil collected and turned into biodiesel litres 31964 38
Paper & cardboard recycled tonnes 2011 1882 58
Plastic bottles collected for recycling via inflight recycling initiatives kg 19000 37
Plastic cups collected for recycling via inflight recycling initiatives kg 11000 37
Total weight of waste recycled tonnes 3010 32

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 1998 2013 2014 2015 2016 2017 2018 2020 2040 Report Pages
ATK million 10857 26259 28440 30048 30462 31439 57
Biofuel consumed for A350-900 delivery flights tonnes 159 4
Biofuel consumption on Cathay Pacific A350-900 aircraft deliveries (10% blend) tonnes 159 26
Biofuel used for A350-900 delivery flights tonnes 159 22
Blended biojet fuel uplifted by Cathay Pacific at Chicago O'Hare International Airport on Fly Green Day tonnes 285 26
CPSL annual cargo throughput million tonnes 1.82 2.08 30
Electricity consumption mWh 130135 140587 58
Energy intensity (per total number of employees) GJ N/A 8066 58
Estimated growth in international aviation fuel consumption by 2040 compared to 2010 levels times 2.8–3.9 24
Fuel consumption (all flights) thousand tonnes 2343 4912 5198 5425 5467 5625 57
Fuel consumption (passenger flights only) thousand tonnes 2007 4112 4313 4496 4571 4678 57
Fuel dumped due to operational requirements tonnes 306 368 58
Fuel efficiency (passenger flights only) grammes/RPK 49 39 38 37 37 37 57
Ground based activities fuel consumption - Mobile combustion – Diesel litre 5020803 5301570 58
Ground based activities fuel consumption - Mobile combustion – Unleaded petrol litre 386844 382169 58
Ground based activities fuel consumption - Stationary combustion – Diesel litre 2281306 1161837 58
HAS total GSE fuel consumption million litres 3.35 30
New A350-900 aircraft delivered aircraft 12 38
Number of Airbus A321neo aircraft joining Cathay Pacific & Cathay Dragon fleet 32 27
Number of Airbus A350-1000 aircraft joining Cathay Pacific & Cathay Dragon fleet 20 27
Number of Airbus A350-900 aircraft delivered 12 22
Number of Airbus A350-900 aircraft joining Cathay Pacific & Cathay Dragon fleet 10 12 6 27
Number of Airbus A350-900 new aircraft delivered aircraft 12 4
Number of aircraft operated aircraft 208 62
Number of electric vehicle chargers installed in Cathay Pacific City 20 29
Projected annual sustainable biofuel production by Fulcrum BioEnergy commercial-scale plant gallons 10000000 26
Purchased towngas unit 4967623 6501296 58
RPK million 40679 104571 112257 122330 123478 126663 57
RTK million 7213 18696 20722 22220 22418 23679 57
Share of total fuel consumption (passenger flights only) 85.7% 83.7% 83.0% 82.9% 83.6% 83.2% 57
Total energy used GJ N/A 253235501 58
Vogue Laundry Services B5 biodiesel utilisation on delivery route Yes 30

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 2017 Report Pages
Maintenance water consumption m³ 118314 81229 58
Potable water consumption m³ 916786 950363 58
Seawater consumption m³ 8859600 8105000 58

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 1998 2013 2014 2015 2016 2017 2018 Report Pages
Fuel efficiency (all flights) grammes/ATK, grammes/RTK 325 263 251 244 244 244 57
Fuel efficiency improvement since 1998 (all flights) 19.1% 15.3% 24.8% 24.9% 24.8% 57
Fuel efficiency improvement since 1998 (passenger flights only) 20.3% 22.1% 25.5% 25.0% 25.1% 57
Fuel efficiency metrics improvement % 95 28
Fuel saved by discretionary fuel optimisation project compared with 2013 baseline tonnes 11000 28
HAS diesel tractors replaced units 17 30
HAS light buses replaced units 3 30
HAS lower deck loaders replaced units 3 30
Number of Boeing 777-9X aircraft joining Cathay Pacific & Cathay Dragon fleet 21 27

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 2017 Report Pages
Attributable loss million HKD 1259 62
Average number of flights handled per day by Cathay Pacific Catering Services flights per day 203 38
Average number of meals produced per day by Cathay Pacific Catering Services meals per day 83000 38
Board diversity by age group: 30 to 50 years old % 25.0% 23.5% 60
Board diversity by age group: Over 50 years old % 75.0% 76.5% 60
Board diversity by gender: Female % 6.3% 11.8% 60
Board diversity by gender: Male % 93.8% 88.2% 60
Employee wages and benefits HK$M 19962 56
Employees by region: Hong Kong & Macau (%) % 80.63% 80.95% 59
Employees by region: Mainland China (%) % 2.69% 2.57% 59
Employees by region: Others (%) % 13.22% 12.05% 59
Employees by region: Taiwan (%) % 1.99% 1.98% 59
Employees by region: USA (%) % 1.47% 2.45% 59
Employees by role: Cabin crew (%) % 35% 37% 59
Employees by role: Flight crew (%) % 11% 11% 59
Employees by role: Ground employee (%) % 26% 31% 59
Employees by role: Subsidiary employee (%) % 28% 20% 59
Employees on fixed term and temporary contract (%) % 3% 11% 59
Employees on permanent terms (%) % 97% 89% 59
Employment role - cabin crew % 37 44
Employment role - flight crew % 11 44
Employment role - ground employee % 31 44
Employment role - subsidiary employee % 20 44
Female employees (%) % 55% 55% 59
Gender mix general manager and above - female % 17 44
Gender mix general manager and above - male % 83 44
Gender mix overall - female % 61 44
Gender mix overall - male % 39 44
Male employees (%) % 45% 45% 59
New hires rate by gender: Female % 7.31% 6.72% 60
New hires rate by gender: Male % 11.00% 10.39% 60
New hires rate by region: Hong Kong & Macau % 9.54% 8.83% 60
New hires rate by region: Mainland China % 1.07% 4.87% 60
New hires rate by region: Others % 9.29% 7.44% 60
New hires rate by region: Taiwan % 0.94% 2.10% 60
New hires rate by region: USA % 3.79% 8.91% 60
Number of Directors after senior leadership restructuring people 10 45
Number of airline employees in Care Team for emergency response employees 1000 19
Number of countries local employees operate in countries 50 49
Number of countries pilots employed from countries 48 49
Number of employees globally employees 32700 44
Number of employees in Hong Kong employees 25600 62
Number of employees who won Niki and Betsy awards employees 20 47
Number of graduates from Cathay Dragon Aviation Certificate Program in 2017 participants 28 53
Number of nationalities represented by cabin crew nationalities 30 49
Number of years since establishment years 70 62
Passenger growth compared with 2016 1.4% 62
Passenger health and safety - number of passengers carried million passengers 34.8 20
Payments to government HK$M 308 56
Percentage of company employees who completed the employee engagement survey percent 43% 46
Percentage of employees employed locally in Hong Kong % 78 44
Permanent employees – Full-time (%) % 98% 98% 59
Permanent employees – Part time (%) % 2% 2% 59
Total employees no. 32253 32789 59
Total number of employees in the Group employees 32700 62
Vogue Laundry Services vehicle fleet size vehicles 24 30

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 2017 Report Pages
New hires rate by age group: 30 to 50 years old % 5.04% 4.67% 60
New hires rate by age group: Over 50 years old % 5.34% 5.09% 60
New hires rate by age group: Under 30 years old % 19.75% 22.53% 60
Number of colleagues laid off during restructuring people 600 45
Total new hires rate % 8.95% 7.90% 60
Total voluntary turnover rate of permanent employees (%) % 7.81% 9.46% 59
Voluntary turnover rate of permanent employees by age group: 30 to 50 years old (%) % 4.98% 6.23% 59
Voluntary turnover rate of permanent employees by age group: Over 50 years old (%) % 6.35% 9.33% 59
Voluntary turnover rate of permanent employees by age group: Under 30 years old (%) % 14.79% 18.82% 59
Voluntary turnover rate of permanent employees by gender: Female (%) % 7.10% 9.67% 59
Voluntary turnover rate of permanent employees by gender: Male (%) % 8.71% 9.83% 59
Voluntary turnover rate of permanent employees by region: Hong Kong & Macau (%) % 7.96% 10.31% 59
Voluntary turnover rate of permanent employees by region: Mainland China (%) % 11.17% 8.13% 59
Voluntary turnover rate of permanent employees by region: Others (%) % 6.30% 8.26% 59
Voluntary turnover rate of permanent employees by region: Taiwan (%) % 4.45% 4.46% 59
Voluntary turnover rate of permanent employees by region: USA (%) % 9.80% 3.57% 59

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017 Report Pages
No. of accidents no. 1 60
No. of high-risk incidents (Operational safety) no. 1 60
No. of work-related fatalities no. 1 60
Number of charges fined under Cap 59 F&IU Ordinance for health and safety charges 2 19
Number of fatalities at Cathay Pacific Services Ltd (CPSL) fatality 1 19

Lost days due to work injury.

Indicator Unit 2011 2012 2013 2014 2015 2016 2017 Report Pages
Lost day rate rate 52.8 49.36 60
Lost day rate (days lost per 100 employees/year) days lost per 100 employees/year 107.22 85.06 77 60.43 51.92 52.8 49.36 20
Lost time injury rate rate 3.36 3.53 60
Lost time injury rate (injuries per 100 employees/year) injuries per 100 employees/year 5.27 5.32 5.32 3.72 2.81 3.36 3.53 20

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2016 2017 Report Pages
No. of legal charges relating to health and safety no. N/A 3 60
Number of emergency exercise simulations participated by every port in operation exercise simulation 1 19

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 2017 Report Pages
Employee engagement survey response rate % 43 44
No. of employees receiving performance review % 100% 100% 60
Number of employees engaged via various channels such as Yammer employees 16631 47
Number of employees who completed the employee engagement survey employees 11000 46
Number of flight crew training programmes published on internal eLearning platform several 19

The average training hours completed per employee by gender and employee category.

Indicator Unit 2016 2017 Report Pages
Average training hours hours N/A 36.5 60
Average training hours per staff hours 35 44
Total training hours hours N/A 1195000 44, 60

Number of suppliers by geographical region.

Indicator Unit 2017 Report Pages
Number of countries and territories served countries and territories 52 62
Number of destinations served destinations 200 62

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2017 Report Pages
Number of freight forwarding and logistics agents in Hong Kong subject to Cargo Agent Operation Programme risk profiling agents 150 42

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2017 Report Pages
Certified sustainable seafood purchased by Cathay Pacific Catering Services (CPCS) tonnes 370 34
Certified sustainable seafood purchased for inflight meals tonnes 379 35
Hydroponic vegetables used for inflight meals, locally grown in Hong Kong tonnes 38 35

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2017 Report Pages
Number of passengers (Cathay Pacific and Cathay Dragon) million passengers 34.8 62

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2017 Report Pages
Number of active Yammer users employees 15483 47
Revenue generated million HKD 97284 62
Share of profits of associated companies HK$M 2630 56

Description of quality assurance process and recall procedures.

Indicator Unit 2017 Report Pages
Number of flights handled by Cathay Pacific Catering Services flights 74000 38
Number of meals produced by Cathay Pacific Catering Services meals 30000000 38

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2017 Report Pages
Payment to providers of capital HK$M 2676 56

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2017 Report Pages
Number of children on Community Flight children 100 52
Number of packets produced by retired textile workers and disabled people for Well-Travelled Lai See initiative packets 3000 52
Number of years Asia Miles has sponsored Oxfam Trailwalker years 14 53
Number of years Cathay Pacific joined Pink Walk for Breast Health years 6 53

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 2017 Report Pages
Community investments including charitable donation - Direct payment HK$M 9 56
Community investments including charitable donation - In the form of discounts on airline travel HK$M 9 56
Finance charge HK$M 2223 56
Funds raised by UNICEF Change for Good programme in 2016 HKD 13200000 53
Funds raised for community initiatives million HK$ 13 4
Number of Hong Kong public members visiting Cathay Pacific City headquarters people 13000 52
Number of Hong Kong residents on Community Flight people 230 52
Number of specially trained volunteers available to supplement Care Team volunteers 8000 19
Number of volunteers joined Pink Walk for Breast Health in October 2017 volunteers 80 53
Number of volunteers on Community Flight volunteers 60 52
Operating expenses HK$M 99563 56
Profit/(Loss) attributable to the shareholders of Cathay Pacific HK$M -1259 56
Revenue HK$M 97284 56
Surplus food donated to charities tonnes 260.72 32
Tonnes of bread and food donated to Food Angel tonnes 6.12 38
Tonnes of food donated to Feeding Hong Kong from inbound flights tonnes 254 38

The types of emissions and respective emissions data.

Standard Indicator Unit 1998 2013 2014 2015 2016 2017
NOâ‚“ Emission Intensity (By Logistics) grammes/RTK 6 4 3 3 3 3
NOâ‚“ Emissions tonnes 40294 82255 80946 94106 94697 90784

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017
Direct GHG Emissions (Scope 1) million tonnes CO2e 18
Indirect Energy Emissions (Scope 2) million tonnes CO2e 0.08
Total GHG Emissions million tonnes CO2e 18.08

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017
Hazardous Waste Recycled tonnes 42661 41

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017
Non-Hazardous Waste Disposed tonnes 13793 14066

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017 2020
CO2 Emissions Reduction Compared to Last Year tonnes 34650
Percentage of Reduction in GHG Intensity Compared to Last Year percent 10
Vogue Laundry Services VOC solvent consumption reduction percent 15

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit
Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year percent

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017
Energy Consumption Intensity (By Employee) GJ 8066
Purchased Electricity mWh 130135 140587
Total Energy Consumption GJ 253235501

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017
Seawater Consumption m³ 8859600 8105000
Seawater Withdrawal m³ 8859600 8105000
Total Water Withdrawal m³ 9894700 9136862
Water Consumption m³ 1040099 1031592

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Target Water Consumption Reduction Percentage Compared to Last Year percent

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2016 2017
Packaging Material Consumption (Paper) tonnes 197 181

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016 2017
Number of Employees in Hong Kong employees 25600
Number of Total Employees no. 32253 32789
Percentage of Employees Aged 30-50 % 25 23.5
Percentage of Employees Aged Above 50 % 75 76.5
Percentage of Employees in Hong Kong % 80.63 80.95
Percentage of Employees in Mainland China % 2.69 2.57
Percentage of Employees in Overseas % 13.22 12.05
Percentage of Employees in Taiwan % 1.99 1.98
Percentage of Employees in United States % 1.47 2.45
Percentage of Female Employees % 55 55
Percentage of Full-time Employees % 98 98
Percentage of Male Employees % 45 45
Percentage of Part-time Employees % 2 2
Percentage of Temporary Workers % 3 11

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016 2017
Turnover Rate of Employees Aged 30-50 % 4.98 6.23
Turnover Rate of Employees Aged Above 50 % 6.35 9.33
Turnover Rate of Employees Aged Below 30 % 14.79 18.82
Turnover Rate of Employees in Hong Kong % 7.96 10.31
Turnover Rate of Employees in Mainland China % 11.17 8.13
Turnover Rate of Employees in Overseas % 6.3 8.26
Turnover Rate of Employees in Taiwan % 4.45 4.46
Turnover Rate of Employees in United States % 9.8 3.57
Turnover Rate of Female Employees % 7.1 9.67
Turnover Rate of Male Employees % 8.71 9.83
Turnover Rate of Total Employees % 7.81 9.46

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2017
Number of Work-related Fatalities no. 1

Lost days due to work injury.

Standard Indicator Unit 2011 2012 2013 2014 2015 2016 2017
Lost Days Due to Work-related Injuries days lost per 100 employees/year 107.22 85.06 77 60.43 51.92 52.8 49.36
Rate of Work-related Injuries injuries per 100 employees/year 5.27 5.32 5.32 3.72 2.81 3.36 3.53

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2017
Number of Production Safety Emergency Drills exercise simulation 1

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016 2017
Percentage of Employees Trained % 100 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017
Average Training Hours per Employee hours 35
Total Training Hours hours 1195000

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2017
Number of Employees Participating in Volunteer Activities people 80
Number of Registered Volunteers volunteers 8000
Total In-kind Donations tonnes 260.72
Total Social Investment million HKD 18