Sustainability Report 2017

Year: 2017
Published: 2018-06-29
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2017 Report Pages
Non-compliance with environmental laws and regulations In 2017, the Group received no fines or non-monetary sanctions for incidences of non-compliance. 59

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015 2016 2017 Report Pages
Direct (Scope 1) GHG emissions - Corporate Office WL tonnes CO2e 94 69 67 49
Direct (Scope 1) GHG emissions - Development Properties WCDL tonnes CO2e 87 49
Direct (Scope 1) GHG emissions - Investment Properties WCEL tonnes CO2e 3288 49
Direct (Scope 1) GHG emissions - Leisure and Hospitality WH tonnes CO2e 376 49
Direct (Scope 1) GHG emissions - Logistics MTL tonnes CO2e 19000 22089 24015 49
Direct (Scope 1) GHG emissions - Total tonnes CO2e 19094 22158 27993 49
Energy Indirect (Scope 2) GHG emissions - Corporate Office WL tonnes CO2e 403 413 410 49
Energy Indirect (Scope 2) GHG emissions - Development Properties WCDL tonnes CO2e 215 49
Energy Indirect (Scope 2) GHG emissions - Investment Properties WCEL tonnes CO2e 92999 49
Energy Indirect (Scope 2) GHG emissions - Logistics MTL tonnes CO2e 25085 25874 26919 49
Energy Indirect (Scope 2) GHG emissions - Total tonnes CO2e 25488 26287 120543 49
Energy indirect (Scope 2) emissions - Total tonnes CO2e 120543 49
GHG Emissions Intensity in tonnes CO2e per GFA m2 - Corporate Office tonnes CO2e per GFA m2 0.08 0.08 0.08 26
GHG Emissions Intensity in tonnes CO2e per GFA m2 - Development Properties tonnes CO2e per GFA m2 0.1 26
GHG Emissions Intensity in tonnes CO2e per GFA m2 - Investment Properties tonnes CO2e per GFA m2 0.07 26
GHG Emissions Intensity in tonnes CO2e per TEU - Logistics tonnes CO2e per TEU 0.01 0.01 0.01 26
GHG Emissions Intensity in tonnes CO2e per guest night - Leisure and Hospitalities tonnes CO2e per guest night 0.003 26
Greenhouse Gas (GHG) Emissions Scope 1 tonnes CO2e 27993 26
Greenhouse Gas (GHG) Emissions Scope 2 tonnes CO2e 120543 26
Total (Scope 1 & 2) GHG emissions - Total tonnes CO2e 148536 49

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015 2016 2017 Report Pages
Metal recycled - Investment Properties WCEL tonnes 3 50
Metal recycled - Leisure and Hospitality WH tonnes 4.25 50
Metal recycled - Logistics MTL tonnes 219.85 276.8 815.54 50
Metal recycled - Total tonnes 219.85 276.8 822.79 50
Used Ink Cartridge recycled - Corporate Office WL tonnes 0.41 0.38 50
Used Ink Cartridge recycled - Development Properties WCDL tonnes 0.11 50
Used Ink Cartridge recycled - Leisure and Hospitality WH tonnes 0.24 50
Used Ink Cartridge recycled - Logistics MTL tonnes 0.13 50
Used Ink Cartridge recycled - Total tonnes 0.51 0.86 50

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015 2016 2017 Report Pages
Electrical Appliances/Components recycled - Corporate Office WL tonnes 0.6 1.23 1.12 50
Electrical Appliances/Components recycled - Development Properties WCDL tonnes 0.01 50
Electrical Appliances/Components recycled - Leisure and Hospitality WH tonnes 5.75 2.02 0.5 50
Electrical Appliances/Components recycled - Total tonnes 6.35 3.25 1.63 50
Fluorescent Lamps recycled - Corporate Office WL tonnes 0.05 0.05 0.05 50
Fluorescent Lamps recycled - Investment Properties WCEL tonnes 0.3 50
Fluorescent Lamps recycled - Leisure and Hospitality WH tonnes 0.03 50
Fluorescent Lamps recycled - Logistics MTL tonnes 0.42 50
Fluorescent Lamps recycled - Total tonnes 0.51 0.5 0.8 50
Food Waste recycled - Investment Properties WCEL tonnes 823.33 50
Food Waste recycled - Leisure and Hospitality WH tonnes 204.23 50
Food Waste recycled - Logistics MTL tonnes 41.8 27.4 10.49 50
Glass recycled - Corporate Office WL tonnes 0.06 0.07 0.07 50
Glass recycled - Development Properties WCDL tonnes 0.01 50
Glass recycled - Leisure and Hospitality WH tonnes 0.16 50
Glass recycled - Total tonnes 0.11 0.26 0.24 50
Light Bulbs recycled - Investment Properties WCEL tonnes 0.08 50
Light Bulbs recycled - Leisure and Hospitality WH tonnes 0.05 50
Light Bulbs recycled - Total tonnes 0.13 50
Paper recycled - Corporate Office WL tonnes 11.5 6.24 5.93 50
Paper recycled - Development Properties WCDL tonnes 0.13 50
Paper recycled - Investment Properties WCEL tonnes 67.35 50
Paper recycled - Leisure and Hospitality WH tonnes 11.47 50
Paper recycled - Logistics MTL tonnes 24.93 50
Paper recycled - Total tonnes 32.1 29.27 109.81 50
Scrap Tyres recycled - Logistics MTL tonnes 0.14 89.78 50
Scrap Tyres recycled - Total tonnes 0.65 89.81 50
Soap recycled - Leisure and Hospitality WH tonnes 1.11 50
Soap recycled - Total tonnes 1.11 50
Total recycled waste - Corporate Office WL tonnes 12.74 8.02 7.56 50
Total recycled waste - Development Properties WCDL tonnes 0.3 50
Total recycled waste - Investment Properties WCEL tonnes 907.51 50
Total recycled waste - Leisure and Hospitality WH tonnes 230.85 50
Total recycled waste - Logistics MTL tonnes 336.52 363.6 1315.59 50
Total recycled waste - Total tonnes 349.26 371.08 2461.81 50
Waste Cooking Oil recycled - Total tonnes 12.99 50
Waste rag recycled - Logistics MTL tonnes 9.22 50
Waste rag recycled - Total tonnes 9.22 50
Waste to landfill (General refuse) - Corporate Office WL tonnes 9 50
Waste to landfill (General refuse) - Investment Properties WCEL tonnes 11111 50
Waste to landfill (General refuse) - Leisure and Hospitality WH tonnes 527 50
Waste to landfill (General refuse) - Logistics MTL tonnes 847 50
Waste to landfill (General refuse) - Total tonnes 12494 50

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2015 2016 2017 Report Pages
Cell Batteries recycled - Development Properties WCDL tonnes 0.01 50
Cell Batteries recycled - Investment Properties WCEL tonnes 0.15 50
Cell Batteries recycled - Leisure and Hospitality WH tonnes 0.06 50
Cell Batteries recycled - Logistics MTL tonnes 0.001 50
Cell Batteries recycled - Total tonnes 0.22 50
Food Waste recycled - Total tonnes 41.8 27.4 1038.05 50
Industrial Batteries recycled - Logistics MTL tonnes 6.03 5.61 3.7 50
Industrial Batteries recycled - Total tonnes 6.3 50
Plastics recycled - Corporate Office WL tonnes 0.02 0.02 0.01 50
Plastics recycled - Development Properties WCDL tonnes 0.02 50
Plastics recycled - Investment Properties WCEL tonnes 1.2 50
Plastics recycled - Leisure and Hospitality WH tonnes 8.42 50
Plastics recycled - Logistics MTL tonnes 0.17 50
Plastics recycled - Total tonnes 0.06 0.08 9.82 50
Scrap Tyres recycled - Development Properties WCDL tonnes 0.03 50
Waste Cooking Oil recycled - Investment Properties WCEL tonnes 12.02 50
Waste Cooking Oil recycled - Leisure and Hospitality WH tonnes 0.97 50
Waste Industrial Oil recycled - Investment Properties WCEL tonnes 0.08 50
Waste Industrial Oil recycled - Logistics MTL tonnes 41.8 27.4 41.23 50
Waste Industrial Oil recycled - Total tonnes 41.8 27.4 41.31 50
Waste filter recycled - Logistics MTL tonnes 4.3 50
Waste filter recycled - Total tonnes 4.3 50
Wooden Pallets recycled - Logistics MTL tonnes 315.02 50
Wooden Pallets recycled - Total tonnes 315.02 50

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015 2016 2017 Report Pages
Diesel oil energy consumption - Corporate Office WL GJ 475 231 73 49
Diesel oil energy consumption - Investment Properties WCEL GJ 7744 49
Diesel oil energy consumption - Logistics MTL GJ 271139 314236 325389 49
Diesel oil energy consumption - Total GJ 271614 314467 333206 49
Energy Intensity in Development Properties GJ per GFA m² 0.73 25
Energy Intensity in GJ per GFA m² (Corporate Office) GJ per GFA m² 0.62 0.61 0.57 25
Energy Intensity in GJ per TEU (Logistics) GJ per TEU 0.11 0.11 0.1 25
Energy Intensity in Investment Properties GJ per GFA m² 0.47 25
Energy Intensity in Leisure and Hospitalities GJ per guest night 0.05 25
Liquefied petroleum gas (LPG) energy consumption - Leisure and Hospitality WH GJ 3210 3542 3553 49
Liquefied petroleum gas (LPG) energy consumption - Total GJ 3210 3542 3553 49
Piped natural gas (PNG) energy consumption - Investment Properties WCEL GJ 43739 49
Piped natural gas (PNG) energy consumption - Leisure and Hospitality WH GJ 6181 49
Piped natural gas (PNG) energy consumption - Total GJ 49920 49
Purchased electricity energy consumption - Corporate Office WL GJ 2687 2755 2732 49
Purchased electricity energy consumption - Development Properties WCDL GJ 1136 49
Purchased electricity energy consumption - Investment Properties WCEL GJ 166996 172292 562003 49
Purchased electricity energy consumption - Logistics MTL GJ 179299 49
Purchased electricity energy consumption - Total GJ 169683 175047 745170 49
Self-generated renewable energy - Solar - Investment Properties WCEL GJ 4.14 49
Self-generated renewable energy - Solar - Total GJ 4.14 49
Total energy consumption - Corporate Office WL GJ 3543 49
Total energy consumption - Development Properties WCDL GJ 2189 49
Total energy consumption - Investment Properties WCEL GJ 614296 49
Total energy consumption - Leisure and Hospitality WH GJ 6181 49
Total energy consumption - Logistics MTL GJ 445581 493870 511411 49
Total energy consumption - Total GJ 449520 497638 1137620 49
Towngas energy consumption - Logistics MTL GJ 2833 2437 1962 49
Towngas energy consumption - Total GJ 2833 2437 1962 49
Unleaded petrol energy consumption - Corporate Office WL GJ 777 782 738 49
Unleaded petrol energy consumption - Development Properties WCDL GJ 1053 49
Unleaded petrol energy consumption - Investment Properties WCEL GJ 806 49
Unleaded petrol energy consumption - Leisure and Hospitality WH GJ 1403 1363 1208 49
Unleaded petrol energy consumption - Total GJ 2180 2145 3805 49

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2015 2016 2017 Report Pages
Corporate Office WL General staff 30-50 % 54 52
Corporate Office WL General staff Above 50 % 23 52
Corporate Office WL General staff Below 30 % 23 52
Corporate Office WL General staff Female % 64 52
Corporate Office WL General staff Male % 36 52
Corporate Office WL General staff Non-minority group % 100 52
Corporate Office WL Middle management 30-50 % 75 52
Corporate Office WL Middle management Above 50 % 25 52
Corporate Office WL Middle management Female % 62.5 52
Corporate Office WL Middle management Male % 37.5 52
Corporate Office WL Middle management Non-minority group % 100 52
Corporate Office WL New employee hires Female 20 28 24 52
Corporate Office WL New employee hires Female percentage % 13% 18% 25% 52
Corporate Office WL New employee hires Male 15 17 8 52
Corporate Office WL New employee hires Male percentage % 13% 13% 12% 52
Corporate Office WL Senior management 30-50 % 21 52
Corporate Office WL Senior management Above 50 % 79 52
Corporate Office WL Senior management Female % 21 52
Corporate Office WL Senior management Male % 79 52
Corporate Office WL Senior management Non-minority group % 100 52
Development Properties WCDL General staff 30-50 % 70 52
Development Properties WCDL General staff Above 50 % 2 52
Development Properties WCDL General staff Below 30 % 28 52
Development Properties WCDL General staff Female % 55 52
Development Properties WCDL General staff Male % 45 52
Development Properties WCDL General staff Minority group % 1 52
Development Properties WCDL General staff Non-minority group % 99 52
Development Properties WCDL Middle management 30-50 % 98 52
Development Properties WCDL Middle management Above 50 % 1 52
Development Properties WCDL Middle management Below 30 % 1 52
Development Properties WCDL Middle management Female % 39 52
Development Properties WCDL Middle management Male % 61 52
Development Properties WCDL Middle management Non-minority group % 100 52
Development Properties WCDL New employee hires Female 23 52
Development Properties WCDL New employee hires Female percentage % 9% 52
Development Properties WCDL New employee hires Male 31 52
Development Properties WCDL New employee hires Male percentage % 13% 52
Development Properties WCDL Senior management 30-50 % 40 52
Development Properties WCDL Senior management Above 50 % 60 52
Development Properties WCDL Senior management Male % 100 52
Development Properties WCDL Senior management Non-minority group % 100 52
Gender distribution of permanent contract employees - Corporate Office - Female 90 51
Gender distribution of permanent contract employees - Corporate Office - Male 53 51
Gender distribution of permanent contract employees - Corporate Office - Total 143 51
Gender distribution of permanent contract employees - Development Properties - Female 55 51
Gender distribution of permanent contract employees - Development Properties - Male 59 51
Gender distribution of permanent contract employees - Development Properties - Total 114 51
Gender distribution of permanent contract employees - Investment Properties - Female 182 51
Gender distribution of permanent contract employees - Investment Properties - Male 258 51
Gender distribution of permanent contract employees - Investment Properties - Total 440 51
Gender distribution of permanent contract employees - Leisure and Hospitality - Female 26 51
Gender distribution of permanent contract employees - Leisure and Hospitality - Male 9 51
Gender distribution of permanent contract employees - Leisure and Hospitality - Total 35 51
Gender distribution of permanent contract employees - Logistics - Female 103 51
Gender distribution of permanent contract employees - Logistics - Male 821 51
Gender distribution of permanent contract employees - Logistics - Total 924 51
Gender distribution of permanent contract employees - Total 1717 51
Gender distribution of permanent contract employees - Total - Female 492 51
Gender distribution of permanent contract employees - Total - Male 1225 51
Group Overall General staff 30-50 % 54 52
Group Overall General staff Above 50 % 13 52
Group Overall General staff Below 30 % 33 52
Group Overall General staff Female % 43 52
Group Overall General staff Male % 57 52
Group Overall General staff Minority group % 1 52
Group Overall General staff Non-minority group % 99 52
Group Overall Middle management 30-50 % 76 52
Group Overall Middle management Above 50 % 19 52
Group Overall Middle management Below 30 % 5 52
Group Overall Middle management Female % 38 52
Group Overall Middle management Male % 62 52
Group Overall Middle management Non-minority group % 100 52
Group Overall Senior management 30-50 % 51 52
Group Overall Senior management Above 50 % 49 52
Group Overall Senior management Female % 28 52
Group Overall Senior management Male % 72 52
Group Overall Senior management Minority group % 11 52
Group Overall Senior management Non-minority group % 89 52
Group Overall Total 30-50 % 56.8 52
Group Overall Total Above 50 % 14.7 52
Group Overall Total Below 30 % 28.5 52
Group Overall Total Female % 42 52
Group Overall Total Male % 58 52
Group Overall Total Minority group % 1 52
Group Overall Total Non-minority group % 99 52
Incidents of discrimination and corrective actions taken In 2017, there were no recorded incidents of non-compliance with anti-discrimination legislation. 60
Investment Properties WCEL General staff 30-50 % 58.5 52
Investment Properties WCEL General staff Above 50 % 7.4 52
Investment Properties WCEL General staff Below 30 % 34.1 52
Investment Properties WCEL General staff Female % 48 52
Investment Properties WCEL General staff Male % 52 52
Investment Properties WCEL General staff Minority group % 1 52
Investment Properties WCEL General staff Non-minority group % 99 52
Investment Properties WCEL Middle management 30-50 % 87 52
Investment Properties WCEL Middle management Above 50 % 12 52
Investment Properties WCEL Middle management Below 30 % 1 52
Investment Properties WCEL Middle management Female % 48 52
Investment Properties WCEL Middle management Male % 52 52
Investment Properties WCEL Middle management Minority group % 1 52
Investment Properties WCEL Middle management Non-minority group % 99 52
Investment Properties WCEL Senior management 30-50 % 50 52
Investment Properties WCEL Senior management Above 50 % 50 52
Investment Properties WCEL Senior management Female % 50 52
Investment Properties WCEL Senior management Male % 50 52
Investment Properties WCEL Senior management Non-minority group % 100 52
Leisure and Hospitality WH General staff 30-50 % 56 52
Leisure and Hospitality WH General staff Above 50 % 7 52
Leisure and Hospitality WH General staff Below 30 % 37 52
Leisure and Hospitality WH General staff Female % 56 52
Leisure and Hospitality WH General staff Male % 44 52
Leisure and Hospitality WH General staff Minority group % 1 52
Leisure and Hospitality WH General staff Non-minority group % 99 52
Leisure and Hospitality WH Middle management 30-50 % 88 52
Leisure and Hospitality WH Middle management Below 30 % 12 52
Leisure and Hospitality WH Middle management Female % 52 52
Leisure and Hospitality WH Middle management Male % 48 52
Leisure and Hospitality WH Middle management Non-minority group % 100 52
Leisure and Hospitality WH Senior management 30-50 % 87.5 52
Leisure and Hospitality WH Senior management Above 50 % 12.5 52
Leisure and Hospitality WH Senior management Female % 19 52
Leisure and Hospitality WH Senior management Male % 81 52
Leisure and Hospitality WH Senior management Minority group % 6 52
Leisure and Hospitality WH Senior management Non-minority group % 94 52
Leisure and Hospitality WHML General staff 30-50 % 53 52
Leisure and Hospitality WHML General staff Above 50 % 12 52
Leisure and Hospitality WHML General staff Below 30 % 35 52
Leisure and Hospitality WHML General staff Female % 82 52
Leisure and Hospitality WHML General staff Male % 18 52
Leisure and Hospitality WHML General staff Non-minority group % 100 52
Leisure and Hospitality WHML Middle management 30-50 % 83 52
Leisure and Hospitality WHML Middle management Above 50 % 17 52
Leisure and Hospitality WHML Middle management Female % 67 52
Leisure and Hospitality WHML Middle management Male % 33 52
Leisure and Hospitality WHML Middle management Minority group % 6 52
Leisure and Hospitality WHML Middle management Non-minority group % 94 52
Leisure and Hospitality WHML Senior management 30-50 % 57 52
Leisure and Hospitality WHML Senior management Above 50 % 43 52
Leisure and Hospitality WHML Senior management Female % 43 52
Leisure and Hospitality WHML Senior management Male % 57 52
Leisure and Hospitality WHML Senior management Minority group % 24 52
Leisure and Hospitality WHML Senior management Non-minority group % 76 52
Logistics MTL General staff 30-50 % 53 52
Logistics MTL General staff Above 50 % 36 52
Logistics MTL General staff Below 30 % 11 52
Logistics MTL General staff Female % 6 52
Logistics MTL General staff Male % 94 52
Logistics MTL General staff Non-minority group % 100 52
Logistics MTL Middle management 30-50 % 60 52
Logistics MTL Middle management Above 50 % 31 52
Logistics MTL Middle management Below 30 % 9 52
Logistics MTL Middle management Female % 25 52
Logistics MTL Middle management Male % 75 52
Logistics MTL Middle management Non-minority group % 100 52
Logistics MTL Senior management 30-50 % 47 52
Logistics MTL Senior management Above 50 % 53 52
Logistics MTL Senior management Female % 26 52
Logistics MTL Senior management Male % 74 52
Logistics MTL Senior management Minority group % 21 52
Logistics MTL Senior management Non-minority group % 79 52
New employee hires in Corporate Office, 30-50 9 53
New employee hires in Corporate Office, above 50 4 53
New employee hires in Corporate Office, below 30 19 53
New employee hires in Development Properties, 30-50 30 53
New employee hires in Development Properties, below 30 24 53
New employee hires in Investment Properties, 30-50 136 53
New employee hires in Investment Properties, above 50 4 53
New employee hires in Investment Properties, below 30 210 53
New employee hires in Leisure and Hospitality (WH), 30-50 196 53
New employee hires in Leisure and Hospitality (WH), above 50 13 53
New employee hires in Leisure and Hospitality (WH), below 30 347 53
New employee hires in Leisure and Hospitality, 30-50 14 53
New employee hires in Leisure and Hospitality, above 50 2 53
New employee hires in Leisure and Hospitality, below 30 6 53
New employee hires in Logistics, 30-50 38 53
New employee hires in Logistics, above 50 1 53
New employee hires in Logistics, below 30 27 53
Region distribution of new employee hires, Hong Kong SAR (9%) 130 53
Region distribution of new employee hires, Mainland China (36%) 950 53
Region distribution of new employee hires, Overall (27%) 1080 53
Total new employee hires, 30-50 423 53
Total new employee hires, above 50 24 53
Total new employee hires, below 30 633 53
Total workforce by employment contract - Corporate Office - Fixed term 19 51
Total workforce by employment contract - Corporate Office - Permanent 143 51
Total workforce by employment contract - Corporate Office - Temporary 1 51
Total workforce by employment contract - Development Properties - Fixed term 361 51
Total workforce by employment contract - Development Properties - Permanent 114 51
Total workforce by employment contract - Investment Properties - Fixed term 1070 51
Total workforce by employment contract - Investment Properties - Permanent 440 51
Total workforce by employment contract - Investment Properties - Temporary 27 51
Total workforce by employment contract - Leisure and Hospitality - Fixed term 21 51
Total workforce by employment contract - Leisure and Hospitality - Permanent 35 51
Total workforce by employment contract - Logistics - Fixed term 5 51
Total workforce by employment contract - Logistics - Permanent 924 51
Total workforce by employment contract - Total - Fixed term 2217 51
Total workforce by employment contract - Total - Permanent 1717 51
Total workforce by employment contract - Total - Temporary 59 51
Total workforce by employment type - Corporate Office - Full time 162 51
Total workforce by employment type - Corporate Office - Part time 1 51
Total workforce by employment type - Corporate Office - Total 163 51
Total workforce by employment type - Development Properties - Full time 475 51
Total workforce by employment type - Development Properties - Total 475 51
Total workforce by employment type - Investment Properties - Full time 1518 51
Total workforce by employment type - Investment Properties - Part time 19 51
Total workforce by employment type - Investment Properties - Total 1537 51
Total workforce by employment type - Leisure and Hospitality - Full time 56 51
Total workforce by employment type - Leisure and Hospitality - Total 56 51
Total workforce by employment type - Logistics - Full time 929 51
Total workforce by employment type - Logistics - Total 929 51
Total workforce by employment type - Total 3993 51
Total workforce by employment type - Total - Full time 3971 51
Total workforce by employment type - Total - Part time 22 51
Total workforce by gender - Corporate Office - Female 96 51
Total workforce by gender - Corporate Office - Male 67 51
Total workforce by gender - Corporate Office - Total 163 51
Total workforce by gender - Development Properties - Female 243 51
Total workforce by gender - Development Properties - Male 232 51
Total workforce by gender - Development Properties - Total 475 51
Total workforce by gender - Investment Properties - Female 737 51
Total workforce by gender - Investment Properties - Male 800 51
Total workforce by gender - Investment Properties - Total 1537 51
Total workforce by gender - Leisure and Hospitality - Female 35 51
Total workforce by gender - Leisure and Hospitality - Male 21 51
Total workforce by gender - Leisure and Hospitality - Total 56 51
Total workforce by gender - Logistics - Female 106 51
Total workforce by gender - Logistics - Male 823 51
Total workforce by gender - Logistics - Total 929 51
Total workforce by gender - Total 3993 51

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2015 2016 2017 Report Pages
Employee turnover in Corporate Office, female 27 53
Employee turnover in Corporate Office, male 7 53
Employee turnover in Development Properties, female 65 53
Employee turnover in Development Properties, male 70 53
Employee turnover in Investment Properties, female 166 53
Employee turnover in Investment Properties, male 164 53
Employee turnover in Leisure and Hospitality (WH), female 155 53
Employee turnover in Leisure and Hospitality (WH), male 173 53
Employee turnover in Leisure and Hospitality, female 11 53
Employee turnover in Leisure and Hospitality, male 12 53
Employee turnover in Logistics, female 18 53
Employee turnover in Logistics, male 80 53
Employee turnover number, Corporate Office, 30-50 17 54
Employee turnover number, Corporate Office, Above 50 5 54
Employee turnover number, Corporate Office, Below 30 12 54
Employee turnover number, Development Properties, 30-50 99 54
Employee turnover number, Development Properties, Above 50 2 54
Employee turnover number, Development Properties, Below 30 34 54
Employee turnover number, Investment Properties, 30-50 133 54
Employee turnover number, Investment Properties, Above 50 14 54
Employee turnover number, Investment Properties, Below 30 183 54
Employee turnover number, Leisure and Hospitality, 30-50 13 54
Employee turnover number, Leisure and Hospitality, Above 50 5 54
Employee turnover number, Leisure and Hospitality, Below 30 5 54
Employee turnover number, Logistics, 30-50 36 54
Employee turnover number, Logistics, Above 50 40 54
Employee turnover number, Logistics, Below 30 22 54
Employee turnover number, Total, 30-50 413 54
Employee turnover number, Total, Above 50 73 54
Employee turnover number, Total, Below 30 462 54
Employee turnover number, WH, 30-50 115 54
Employee turnover number, WH, Above 50 7 54
Employee turnover number, WH, Below 30 206 54
Employee turnover rate, Corporate Office, 30-50 percentage 20% 54
Employee turnover rate, Corporate Office, Above 50 percentage 10% 54
Employee turnover rate, Corporate Office, Below 30 percentage 44% 54
Employee turnover rate, Corporate Office, Female percentage 28% 54
Employee turnover rate, Corporate Office, Male percentage 10% 54
Employee turnover rate, Development Properties, 30-50 percentage 28% 54
Employee turnover rate, Development Properties, Above 50 percentage 10% 54
Employee turnover rate, Development Properties, Below 30 percentage 33% 54
Employee turnover rate, Development Properties, Female percentage 27% 54
Employee turnover rate, Development Properties, Male percentage 30% 54
Employee turnover rate, Hong Kong SAR percentage 12% 54
Employee turnover rate, Investment Properties, 30-50 percentage 14% 54
Employee turnover rate, Investment Properties, Above 50 percentage 11% 54
Employee turnover rate, Investment Properties, Below 30 percentage 38% 54
Employee turnover rate, Investment Properties, Female percentage 23% 54
Employee turnover rate, Investment Properties, Male percentage 21% 54
Employee turnover rate, Leisure and Hospitality, 30-50 percentage 36% 54
Employee turnover rate, Leisure and Hospitality, Above 50 percentage 36% 54
Employee turnover rate, Leisure and Hospitality, Below 30 percentage 83% 54
Employee turnover rate, Leisure and Hospitality, Female percentage 31% 54
Employee turnover rate, Leisure and Hospitality, Male percentage 57% 54
Employee turnover rate, Logistics, 30-50 percentage 7% 54
Employee turnover rate, Logistics, Above 50 percentage 12% 54
Employee turnover rate, Logistics, Below 30 percentage 24% 54
Employee turnover rate, Logistics, Female percentage 17% 54
Employee turnover rate, Logistics, Male percentage 10% 54
Employee turnover rate, Mainland China percentage 30% 54
Employee turnover rate, Overall percentage 24% 54
Employee turnover rate, Overall, Female percentage 26% 54
Employee turnover rate, Overall, Male percentage 22% 54
Employee turnover rate, Total, 30-50 percentage 18% 54
Employee turnover rate, Total, Above 50 percentage 12% 54
Employee turnover rate, Total, Below 30 percentage 41% 54
Employee turnover rate, WH, 30-50 percentage 33% 54
Employee turnover rate, WH, Above 50 percentage 13% 54
Employee turnover rate, WH, Below 30 percentage 48% 54
Employee turnover rate, WH, Female percentage 34% 54
Employee turnover rate, WH, Male percentage 46% 54
Employee turnover, Hong Kong SAR 167 54
Employee turnover, Mainland China 781 54
Employee turnover, Overall 948 54
Group Overall New employee hires Female 34 46 560 52
Group Overall New employee hires Female percentage % 13% 17% 33% 52
Group Overall New employee hires Male 47 76 520 52
Group Overall New employee hires Male percentage % 5% 8% 22% 52
Investment Properties WCEL New employee hires Female 207 52
Investment Properties WCEL New employee hires Female percentage % 28% 52
Investment Properties WCEL New employee hires Male 143 52
Investment Properties WCEL New employee hires Male percentage % 18% 52
Leisure and Hospitality WH New employee hires Female 281 52
Leisure and Hospitality WH New employee hires Female percentage % 61% 52
Leisure and Hospitality WH New employee hires Male 275 52
Leisure and Hospitality WH New employee hires Male percentage % 74% 52
Leisure and Hospitality WHML New employee hires Female 12 52
Leisure and Hospitality WHML New employee hires Female percentage % 34% 52
Leisure and Hospitality WHML New employee hires Male 10 52
Leisure and Hospitality WHML New employee hires Male percentage % 48% 52
Logistics MTL New employee hires Female 14 18 13 52
Logistics MTL New employee hires Female percentage % 13% 17% 12% 52
Logistics MTL New employee hires Male 32 59 53 52
Logistics MTL New employee hires Male percentage % 4% 7% 6% 52
New employee hire rate in Corporate Office, 30-50 % 10% 53
New employee hire rate in Corporate Office, above 50 % 8% 53
New employee hire rate in Corporate Office, below 30 % 70% 53
New employee hire rate in Development Properties, 30-50 % 9% 53
New employee hire rate in Development Properties, above 50 % 0% 53
New employee hire rate in Development Properties, below 30 % 24% 53
New employee hire rate in Investment Properties, 30-50 % 15% 53
New employee hire rate in Investment Properties, above 50 % 3% 53
New employee hire rate in Investment Properties, below 30 % 43% 53
New employee hire rate in Leisure and Hospitality (WH), 30-50 % 56% 53
New employee hire rate in Leisure and Hospitality (WH), above 50 % 25% 53
New employee hire rate in Leisure and Hospitality (WH), below 30 % 81% 53
New employee hire rate in Leisure and Hospitality, 30-50 % 39% 53
New employee hire rate in Leisure and Hospitality, above 50 % 14% 53
New employee hire rate in Leisure and Hospitality, below 30 % 100% 53
New employee hire rate in Logistics, 30-50 % 7% 53
New employee hire rate in Logistics, above 50 % 0% 53
New employee hire rate in Logistics, below 30 % 29% 53
Total employee turnover, female 442 53
Total employee turnover, male 506 53
Total new employee hire rate, 30-50 % 19% 53
Total new employee hire rate, above 50 % 4% 53
Total new employee hire rate, below 30 % 56% 53

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2017 Report Pages
Injury rate per 1000 employees, Corporate Office WL, Female 10 55
Injury rate per 1000 employees, Development Properties WCDL, Female 4 55
Injury rate per 1000 employees, Hong Kong SAR 6 55
Injury rate per 1000 employees, Investment Properties WCEL, Female 3 55
Injury rate per 1000 employees, Investment Properties WCEL, Male 25 55
Injury rate per 1000 employees, Logistics MTL, Female 9 55
Injury rate per 1000 employees, Logistics MTL, Male 7 55
Injury rate per 1000 employees, Mainland China 21 55
Injury rate per 1000 employees, Overall 16 55
Injury rate per 1000 employees, Overall, Female 13 55
Injury rate per 1000 employees, Overall, Male 18 55
Injury rate per 1000 employees, WH, Female 35 55
Injury rate per 1000 employees, WH, Male 40 55
Occupational disease rate in percentage, Corporate Office WL, Female % 0% 55
Occupational disease rate in percentage, Corporate Office WL, Male % 0% 55
Occupational disease rate in percentage, Development Properties WCDL, Female % 0% 55
Occupational disease rate in percentage, Development Properties WCDL, Male % 0% 55
Occupational disease rate in percentage, Hong Kong SAR % 0% 55
Occupational disease rate in percentage, Investment Properties WCEL, Female % 0% 55
Occupational disease rate in percentage, Investment Properties WCEL, Male % 0% 55
Occupational disease rate in percentage, Leisure and Hospitality WHML, Female % 0% 55
Occupational disease rate in percentage, Leisure and Hospitality WHML, Male % 0% 55
Occupational disease rate in percentage, Logistics MTL, Female % 0% 55
Occupational disease rate in percentage, Logistics MTL, Male % 0% 55
Occupational disease rate in percentage, Mainland China % 0% 55
Occupational disease rate in percentage, Overall % 0% 55
Occupational disease rate in percentage, Overall, Female % 0% 55
Occupational disease rate in percentage, Overall, Male % 0% 55
Occupational disease rate in percentage, WH, Female % 0% 55
Occupational disease rate in percentage, WH, Male % 0% 55

Lost days due to work injury.

Indicator Unit 2017 Report Pages
Lost day rate in percentage, Corporate Office WL, Female % 0.005% 55
Lost day rate in percentage, Corporate Office WL, Male % 0% 55
Lost day rate in percentage, Development Properties WCDL, Female % 0.023% 55
Lost day rate in percentage, Development Properties WCDL, Male % 0% 55
Lost day rate in percentage, Hong Kong SAR % 0.23% 55
Lost day rate in percentage, Investment Properties WCEL, Female % 0.004% 55
Lost day rate in percentage, Investment Properties WCEL, Male % 0.099% 55
Lost day rate in percentage, Leisure and Hospitality WHML, Female % 0% 55
Lost day rate in percentage, Leisure and Hospitality WHML, Male % 0% 55
Lost day rate in percentage, Logistics MTL, Female % 0.027% 55
Lost day rate in percentage, Logistics MTL, Male % 0.332% 55
Lost day rate in percentage, Mainland China % 0.069% 55
Lost day rate in percentage, Overall % 0.128% 55
Lost day rate in percentage, Overall, Female % 0.046% 55
Lost day rate in percentage, Overall, Male % 0.180% 55
Lost day rate in percentage, WH, Female % 0.146% 55
Lost day rate in percentage, WH, Male % 0.089% 55

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2015 2016 2017 Report Pages
Absentee rate Corporate Office WL Female % 3 1.9 1.5 56
Absentee rate Corporate Office WL Male % 1 1.8 1.3 56
Absentee rate Development Properties WCDL Female % 1.5 56
Absentee rate Development Properties WCDL Male % 0.5 56
Absentee rate Hong Kong SAR % 1.7 56
Absentee rate Investment Properties WCEL Female % 2.2 56
Absentee rate Investment Properties WCEL Male % 0.9 56
Absentee rate Leisure and Hospitality WH Female % 0.9 56
Absentee rate Leisure and Hospitality WH Male % 0.3 56
Absentee rate Leisure and Hospitality WHML Female % 0.6 56
Absentee rate Leisure and Hospitality WHML Male % 0.7 56
Absentee rate Logistics MTL Female % 1.7 1.9 1.7 56
Absentee rate Logistics MTL Male % 2.7 1.7 1.8 56
Absentee rate Mainland China % 1.1 56
Absentee rate Overall % 1.3 56
Absentee rate Total Female % 1.6 56
Absentee rate Total Male % 1.2 56

The average training hours completed per employee by gender and employee category.

Indicator Unit 2015 2016 2017 Report Pages
Average number of training hours per employee by employment category Corporate Office WL General staff hours 2.6 1.7 2.3 56
Average number of training hours per employee by employment category Corporate Office WL Middle management hours 3.1 4.7 7.4 56
Average number of training hours per employee by employment category Corporate Office WL Senior management hours 3 4.5 5.7 56
Average number of training hours per employee by employment category Development Properties WCDL General staff hours 8.5 56
Average number of training hours per employee by employment category Development Properties WCDL Middle management hours 2.9 56
Average number of training hours per employee by employment category Development Properties WCDL Senior management hours 1 56
Average number of training hours per employee by employment category Investment Properties WCEL General staff hours 10.9 56
Average number of training hours per employee by employment category Investment Properties WCEL Middle management hours 10 56
Average number of training hours per employee by employment category Investment Properties WCEL Senior management hours 4.8 56
Average number of training hours per employee by employment category Leisure and Hospitality WH General staff hours 42.6 56
Average number of training hours per employee by employment category Leisure and Hospitality WH Middle management hours 33.9 56
Average number of training hours per employee by employment category Leisure and Hospitality WH Senior management hours 42.6 56
Average number of training hours per employee by employment category Leisure and Hospitality WHML General staff hours 12 56
Average number of training hours per employee by employment category Leisure and Hospitality WHML Middle management hours 12 56
Average number of training hours per employee by employment category Leisure and Hospitality WHML Senior management hours 12 56
Average number of training hours per employee by employment category Logistics MTL General staff hours 30.8 23.7 17.1 56
Average number of training hours per employee by employment category Logistics MTL Middle management hours 30.4 38.6 31.1 56
Average number of training hours per employee by employment category Logistics MTL Senior management hours 28.1 23.6 9.3 56
Average number of training hours per employee by employment category Overall General staff hours 18.7 56
Average number of training hours per employee by employment category Overall Middle management hours 20.3 56
Average number of training hours per employee by employment category Overall Senior management hours 14.3 56
Average number of training hours per employee by gender Corporate Office WL Female hours 3.1 2.9 4.3 56
Average number of training hours per employee by gender Corporate Office WL Male hours 2.4 2.2 2.2 56
Average number of training hours per employee by gender Corporate Office WL Overall hours 2.8 2.6 3.4 56
Average number of training hours per employee by gender Development Properties WCDL Female hours 7 56
Average number of training hours per employee by gender Development Properties WCDL Male hours 7.3 56
Average number of training hours per employee by gender Development Properties WCDL Overall hours 7.1 56
Average number of training hours per employee by gender Investment Properties WCEL Female hours 11 56
Average number of training hours per employee by gender Investment Properties WCEL Male hours 10.6 56
Average number of training hours per employee by gender Investment Properties WCEL Overall hours 10.8 56
Average number of training hours per employee by gender Leisure and Hospitality WH Female hours 43.4 56
Average number of training hours per employee by gender Leisure and Hospitality WH Male hours 40 56
Average number of training hours per employee by gender Leisure and Hospitality WH Overall hours 41.9 56
Average number of training hours per employee by gender Leisure and Hospitality WHML Female hours 12 56
Average number of training hours per employee by gender Leisure and Hospitality WHML Male hours 12 56
Average number of training hours per employee by gender Leisure and Hospitality WHML Overall hours 12 56
Average number of training hours per employee by gender Logistics MTL Female hours 19.2 23.7 25 56
Average number of training hours per employee by gender Logistics MTL Male hours 32 28 20 56
Average number of training hours per employee by gender Logistics MTL Overall hours 30.5 27.5 20.6 56
Average number of training hours per employee by gender Overall hours 18.8 56
Average number of training hours per employee by gender Overall Female hours 19.8 56
Average number of training hours per employee by gender Overall Male hours 18.1 56

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2017 Report Pages
Incidents of non-compliance concerning marketing communications In 2017, there were no recorded incidents of non-compliance. 60
Incidents of non-compliance concerning the health and safety impacts of products and services In 2017, there were no recorded incidents of non-compliance. 60
Non-compliance with laws and regulations in the social and economic area In 2017, there were no recorded incidents of non-compliance. 60

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2017 Report Pages
Substantiated complaints concerning breaches of customer privacy and losses of customer data In 2017, there were no recorded incidents of non-compliance. 60

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2017 Report Pages
Confirmed incidents of corruption and actions taken In 2017, there were no confirmed incidents of corruption. 59

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015 2016 2017
Direct GHG Emissions (Scope 1) tonnes CO2e 19094 22158 27993
Indirect Energy Emissions (Scope 2) tonnes CO2e 25488 26287 120543
Total GHG Emissions tonnes CO2e 44582 48445 148536
Total GHG Emissions Intensity (By Area) tonnes CO2e per GFA m2 0.08 0.08 0.07
Total GHG Emissions Intensity (By Container Volume) tonnes CO2e per TEU 0.01 0.01 0.01
Total GHG Emissions Intensity (By Unit Product) tonnes CO2e per guest night 0.003

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016 2017
Hazardous Electronic Waste tonnes 0.51 0.86

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015 2016 2017
Glass Waste tonnes 0.11 0.26 0.24
Non-Hazardous Waste (Electronic Waste) tonnes 6.35 3.25 1.63
Non-Hazardous Waste (Kitchen Waste) tonnes 41.8 27.4 1038.05
Non-Hazardous Waste Landfilling tonnes None None 12494
Non-Hazardous Waste Recycled tonnes 349.26 371.08 2461.81
Paper Waste tonnes 32.1 29.27 109.81

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015 2016 2017
Diesel Fuel Consumption GJ 271614 314467 333206
Energy Consumption Intensity (By Area) GJ per GFA m² 0.62 0.61 0.57
Energy Consumption Intensity (By Unit Product) GJ per TEU 0.11 0.11 0.1
Gasoline Consumption GJ 2180 2145 3805
LPG Consumption GJ 3210 3542 3553
Natural Gas Consumption GJ 49920
Purchased Electricity GJ 169683 175047 745170
Solar Energy GJ 4.14
Total Energy Consumption GJ 449520 497638 1137620

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017
Number of Employees Aged 30-50 2267
Number of Employees Aged Above 50 589
Number of Employees Aged Below 30 1137
Number of Female Employees 1492
Number of Full-time Employees 3971
Number of Male Employees 2501
Number of New Employees 1080
Number of New Employees (Above 50) 24
Number of New Employees (Aged 30-50) 423
Number of New Employees (Aged Below 30) 633
Number of New Employees (Female) 47
Number of New Employees (Hong Kong) 130
Number of New Employees (Mainland China) 950
Number of New Employees (Male) 70
Number of Part-time Employees 22
Number of Temporary Workers 59
Number of Total Employees 3993
Percentage of Employees Aged 30-50 % 56.8
Percentage of Employees Aged Above 50 % 14.7
Percentage of Employees Aged Below 30 % 28.5
Percentage of Female Employees % 37.4
Percentage of Full-time Employees % 99.45
Percentage of Male Employees % 62.6
Percentage of New Employees % 27
Percentage of Part-time Employees % 0.55
Percentage of Temporary Workers % 1.48

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017
Turnover Rate of Employees Aged 30-50 % 18
Turnover Rate of Employees Aged Above 50 % 12
Turnover Rate of Employees Aged Below 30 % 41
Turnover Rate of Employees in Hong Kong % 12
Turnover Rate of Employees in Mainland China % 30
Turnover Rate of Female Employees % 26
Turnover Rate of Male Employees % 22
Turnover Rate of Total Employees % 24

Lost days due to work injury.

Standard Indicator Unit 2017
Lost Days Due to Work-related Injuries % 0.128
Lost Days Due to Work-related Injuries (Hong Kong) % 0.23
Lost Days Due to Work-related Injuries (Mainland China) % 0.069

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2015 2016 2017
Average Training Hours (Female) hours 3.1 2.9 19.8
Average Training Hours (General Staff) hours 16.7 12.7 18.7
Average Training Hours (Male) hours 2.4 2.2 18.1
Average Training Hours (Middle Management) hours 16.75 21.65 20.3
Average Training Hours (Senior Management) hours 15.55 14.05 14.3
Average Training Hours per Employee hours 2.8 2.6 18.8