Corporate Social Responsibility Report 2017
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Chemical oxygen demand (COD) | Thousand tons | 18.3 | 25.4 | 25.4 | 74 |
| Sulphur dioxide emission | Thousand tons | 6 | 6.6 | 8.9 | 74 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse gas emission | Thousand tons | 5684.1 | 5098.9 | 5188 | 74 |
| Greenhouse gas emission per unit operating income | Tons/RMB million | 19.74 | 18.6 | 18.88 | 74 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Disposal of general items | RMB | 83427800 | 59 | ||
| Recycled materials valued | RMB | 57086500 | 59 | ||
| Recycling upon scrappage and disposal | RMB million | 1.487 | 2.711 | 1.242 | 74 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| 4G base stations in operation | 852000 | 34 | |||
| 4G network access rate | % | 99.69 | 99.69 | 99.72 | 73 |
| 4G network call drop rate | % | 0.1 | 0.1 | 0.1 | 73 |
| 4G network coverage of population | % | 83 | 34 | ||
| 4G subscribers | Million | 44.156 | 104.561 | 174.876 | 73 |
| Co-sharing rate for indoor distribution system (%) | % | 64.96 | 63 | 93 | 57 |
| Coal consumption | Thousand tons | 110.6 | 110.6 | 72.7 | 74 |
| Decrease in power consumption through technology application | percent | -3.2 | 5 | ||
| Diesel consumption | Thousand tons | 20.3 | 12.8 | 24.5 | 74 |
| Electricity consumption | Billion KWH | 14.575 | 13.893 | 13.986 | 74 |
| Introduction of pre-5G network experience in Xiong An New District | pre-5G network experience | 1 | 11 | ||
| Natural gas consumption | Thousand m³ | 10.9096 | 10.9096 | 7.081 | 74 |
| Petrol consumption | Thousand tons | 57.6 | 45.6 | 29.1 | 74 |
| Pipeline co-building rate (%) | % | 82.17 | 85 | 92 | 57 |
| Pipeline co-sharing rate (%) | % | 92.23 | 86 | 98 | 57 |
| Pole line co-building rate (%) | % | 97.76 | 85 | 88 | 57 |
| Pole line co-sharing rate (%) | % | 94.16 | 92 | 95 | 57 |
| Unit information flow energy consumption | kg ce/TB | 1.24 | 0.47 | 0.75 | 74 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Water resource consumption | Million tons | 23.771 | 22.895 | 22.106 | 74 |
| Water resource consumption per unit operating income | Tons/RMB million | 85.8 | 83.49 | 80.82 | 74 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Energy conservation | Thousand tce | 587.4 | 1565.5 | 1692 | 74 |
| Energy conservation upgrades and technical transformation, annual electricity consumption reduction | million kWh/year | 350 | 56 | ||
| Number of stores with optimised operation workflow | 1000 | 30 | |||
| Special fund for energy conservation and emission reduction | RMB million | 80 | 56 | ||
| Special investment in energy conservation and emission reduction | RMB million | 320 | 200 | 100 | 74 |
| Total number of calls and data bills decreased | percent | 34 | 31 | ||
| electricity charges saved by China Unicom Yunnan Branch | million RMB | 3 | 58 | ||
| electricity charges saved by energy-saving solutions | million kWh | 26 | 58 | ||
| energy consumption savings from headquarters initiatives | million kWh | 17 | 58 | ||
| energy consumption savings from headquarters initiatives (including shutdown, suspension, integration and transfer) | million kWh | 15 | 58 | ||
| total cost savings from paperless system | million RMB | 250 | 58 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Added value from enhanced materials utilisation | RMB million | 3.05 | 56 | ||
| Added value of efficient utilisation of materials | RMB | 84305500 | 59 | ||
| Broadband coverage rate in administrative villages in ten northern provinces | % | 93 | 95 | 95 | 73 |
| Co-building rate for indoor distribution system (%) | % | 69 | 73 | 71 | 57 |
| Indoor cooperation in buildings | buildings | 38000 | 40 | ||
| Number of demonstration farms in Hailun county monitored by integrated agriculture platform, Shuangyashan, Heilongjiang branch | farms | 2 | 29 | ||
| Number of pest disasters discovered in advance by integrated agriculture platform, Shuangyashan, Heilongjiang branch | pest disasters | 2 | 29 | ||
| Shared optical cables | km | 1580 | 40 | ||
| Shared optical fibre | km | 7595 | 40 | ||
| Shared pipeline | km | 1415 | 40 | ||
| Shared pole lines | km | 44747 | 40 | ||
| Technological innovation input | RMB billion | 3.53 | 4.82 | 5.81 | 73 |
| Total distance of optical fibre lines deployed for safeguarding communication at the 19th National Congress of the CPC | km | 60000 | 63 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Per-unit applications of emergency equipment during severe natural disasters | per-unit applications | 2597 | 63 |
| Per-unit applications of emergency oil machines during severe natural disasters | per-unit applications | 7813 | 63 |
| Per-unit outings of emergency vehicles during severe natural disasters | per-unit outings | 6178 | 63 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Employment creation | Persons | 15622 | 29817 | 10458 | 74 |
| Gender proportion of employees | Male/Female | 1.48:1 | 1.49:1 | 1.48:1 | 73 |
| Increase in the number of internal staff appointments | percent | 333 | 5 | ||
| Increase in the number of internal staff motivated and contract-awarded | percent | 143.9 | 5 | ||
| Internet channel customers served | million | 60 | 31 | ||
| Internet channels served customers | million users | 60 | 22 | ||
| Internet service channel user penetration rate increase | percentage points | 28 | 31 | ||
| Number of workers deployed for safeguarding communication in Beijing during the 19th National Congress of the CPC | workers | 471 | 63 | ||
| Personnel used | Thousand person-times | 471 | 431 | 471 | 73 |
| Proportion of contracted employees in labor union | % | 100 | 100 | 100 | 73 |
| Proportion of female in senior management | % | 11.7 | 11.7 | 10.6 | 73 |
| Proportion of minority employees | % | 6.67 | 6.81 | 6.89 | 73 |
| Total assets | RMB billion | 610.35 | 614.15 | 571.98 | 73 |
| operating cost savings from headquarters initiatives | million RMB | 80 | 58 | ||
| operating cost savings from headquarters initiatives (including shutdown, suspension, integration and transfer) | million RMB | 25 | 58 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Decrease in the number of internal staff dismissals | percent | -20.5 | 5 | ||
| Decrease in the number of internal staff turnover | percent | -26.7 | 5 | ||
| Employee turnover rate | % | 2.64 | 1.77 | 1.94 | 73 |
| Operating income | RMB billion | 227.05 | 274 | 274.829 | 73 |
| salary-ranking promotion rate | % | 23 | 45 | ||
| staff promotion rate | % | 11 | 45 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Coverage rate of safety production training | % | 100 | 100 | 100 | 73 |
| Emergency communication equipment inputted | Thousand set-times | 124 | 115 | 109 | 73 |
| Emergency communication vehicles called out | Thousand vehicle-times | 129 | 124 | 137 | 73 |
| Number of emergency drilling sessions organized | sessions | 1500 | 62 | ||
| Outings of emergency vehicles for safeguarding communication at the 19th National Congress of the CPC | outings | 370 | 63 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Number of attendees in 11th session of leadership seminar for province-level deputy general managers, municipality-level subsidiary general managers, county-level subsidiary general managers and heads of major profession lines | attendees | 780 | 46 | ||
| Number of attendees in front-line management officers and professional backbone employees training | attendees | 43 | 46 | ||
| Number of mobile 'Voo School' mini-classes | mini-classes | 3753 | 46 | ||
| Number of online classes | classes | 2279 | 46 | ||
| Number of online consultation sessions provided by agricultural experts, Shuangyashan, Heilongjiang branch | sessions | 189 | 29 | ||
| Number of online courses developed | courses | 60 | 46 | ||
| Number of online learning system users | million | 1.5 | 46 | ||
| Number of personnel in technical activities | Persons | 2759 | 4508 | 4679 | 73 |
| Number of professional skill enhancement training programmes for front-line staff | programmes | 176 | 46 | ||
| Number of safety production training | Times | 32 | 32 | 37 | 73 |
| Number of technical training sessions for skilled operating or maintenance technical staff | sessions | 88 | 46 | ||
| Total enrolment in professional skill enhancement training programmes for front-line staff | attendees | 2100 | 46 | ||
| Total number of accesses in online learning | million | 45.5 | 46 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Accumulated learning hours in online learning | million hours | 1.3 | 46 | ||
| Input on employee training | RMB million | 26.43 | 30.624 | 31.257 | 73 |
| Network college online learning person-time | Thousand person | 3107 | 4585 | 15333 | 73 |
| Network college total online learning hours | Thousand credit hours | 3300 | 3750 | 13906 | 73 |
| Per capita training time | Hours | 60 | 61 | 62 | 73 |
| Productivity | RMB Thousand/Person*Year | 864.4 | 883.5 | 912.9 | 73 |
| Total manned service hours reduced by artificial intelligence voice assistant | person-hours | 124 | 31 |
Number of suppliers by geographical region.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| International interconnection bandwidth | G | 1415 | 1711 | 2072 | 73 |
| Number of 4G base stations | Thousand | 399 | 740 | 852 | 73 |
| Number of MVNO enterprises in cooperation with China Unicom | enterprises | 31 | 41 | ||
| Number of communication guard service users | million users | 28.45 | 65 | ||
| Number of directly connected partner banks | 19 | 30 | |||
| Number of internet companies China Unicom collaborated with | companies | 35 | 41 | ||
| Number of participating units in 2017 Intelligent Terminal Industry Chain Industry-wide Strategic Cooperation Summit | participating units | 1500 | 41 | ||
| Number of primary medical organisations participating in 'Wanjia eMedical Video' project, Xuchang city | organisations | 1074 | 29 | ||
| Number of social channel operators in cooperation with China Unicom | operators | 17000 | 41 | ||
| Total number of broadband ports reached | million | 202 | 35 | ||
| value-added TV business partners | over 200 | 27 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Industrial standards | Items | 247 | 226 | 228 | 73 |
| industry standards published | 228 | 25 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of models of customised smart terminals and over 500 models of new non-mobile smart products sourced in supplier cooperation | models | 700 | 41 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| 1-second manual call-through rate of the service hotline | % | 87 | 30 | ||
| Aggregate complaints | 13500 | 31 | |||
| All-network-access terminals accumulated sales | million units | 32.4 | 40 | ||
| All-network-access terminals market share | 81% | 40 | |||
| Annual viewership on Weibo and WeChat | views | over 1 billion | 71 | ||
| Average unit price of fixed-line broadband decrease | % YoY | 64 | 36 | ||
| Complaint rate under charges | times/million users | 0.78 | 31 | ||
| Completed online service | million service transactions | 201 | 22 | ||
| Counts of service provision via Internet channel | million | 201 | 31 | ||
| Coverage rate of mobile network in administrative villages | % | 87 | 87 | 89 | 73 |
| Coverage rate of mobile network in township | % | 100 | 100 | 100 | 73 |
| E-Commerce turnover | RMB billion | 92.16 | 84.77 | 111.21 | 73 |
| Fixed broadband user satisfaction rate | Points | 70.8 | 77.5 | 74.62 | 73 |
| Fixed line user satisfaction rate | Points | 79.9 | 80.4 | 82.45 | 73 |
| Fixed-line broadband subscribers | Million | 72.33 | 75.336 | 76.539 | 73 |
| Fixed-line broadband users | million users | 76.539 | 6 | ||
| Fixed-line local access subscribers | Million | 73.858 | 66.649 | 59.997 | 73 |
| IoT connections | million | Over 70 | 24 | ||
| Market share of MVNO users | 73% | 41 | |||
| Million local access users | million users | 59.997 | 6 | ||
| Mobile Internet user satisfaction rate | Points | 75 | 75.9 | 75.05 | 73 |
| Mobile billing subscribers | Million, million subscribers | 252.317 | 263.822 | 284 | 6, 73 |
| Mobile phone user satisfaction rate | Points | 77.4 | 78.8 | 79.13 | 73 |
| Monitor million data visits daily | million data visits daily | 1.5 | 64 | ||
| Monthly average complaint rate in the year | Person-times/million users | 3.67 | 3.61 | 2.73 | 73 |
| NPS of mobile and broadband networks (Net Promoter Score) | record high | 31 | |||
| Number of MVNO users | users | 44920000 | 41 | ||
| Number of bills processed within 15 minutes | percent | 96 | 31 | ||
| Number of communication guard service main block calls | million block calls | 1626924 | 65 | ||
| Number of communication guard service pop-up reminders | pop-up reminders | 300000 | 65 | ||
| Number of million mobile numbers launched nationwide | million mobile numbers | 100 | 10 | ||
| Number of models of products exhibited at 2017 Intelligent Terminal Industry Chain Industry-wide Strategic Cooperation Summit | models | 800 | 41 | ||
| Number of remote diagnoses conducted by doctors under 'Wanjia eMedical' | remote diagnoses | 1000 | 29 | ||
| Number of supplementary question papers developed | papers | 44 | 46 | ||
| Number of units of new non-mobile smart products and smart terminals sold | units | 10000000 | 41 | ||
| Number of users of the 'smart usage service' for the disabled | users | 50000 | 51 | ||
| Outdoor base stations shared | stations | 39000 | 40 | ||
| Overall satisfaction rate | Points | 76.5 | 77.5 | 77.99 | 73 |
| Revenue contributions from joint cooperation in channels touchpoints and basic telecommunications | RMB | exceeded RMB10 billion | 7 | ||
| Service revenue | RMB billion | 232.975 | 238.033 | 240.915 | 73 |
| Total times of emergency communication guarantee | Time | 387 | 393 | 361 | 73 |
| Transaction volume at 2017 Intelligent Terminal Industry Chain Industry-wide Strategic Cooperation Summit | 4G terminals | 61000000 | 41 | ||
| WO Cloud Platform clients | clients | 2000 | 23 | ||
| business transactions completed through the paperless system | 65276600 | 58 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Number of patents applied | Items | 542 | 621 | 646 | 73 |
| Number of patents granted | Items | 242 | 232 | 363 | 73 |
| TV applications available | over 1000 | 27 | |||
| patent applications made | 648 | 25 | |||
| patents granted | 346 | 25 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Number of fixed network broadband access ports | Thousand | 164890 | 189060 | 201500 | 73 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Dispatch of information security reminders | billion SMS reminders | 1.2 | 62 |
| Focused monitoring of sensitive information sheets | sheets | 1247 | 64 |
| Number of harassment phone numbers in database | phone numbers | 1269000 | 65 |
| Number of outgoing phone numbers dealt with for scam/harassment calls | phone numbers | 100000 | 65 |
| Number of scam/harassment calls handled | calls | 40000 | 65 |
| Registered users of WO+ Cloud Disk | million | 70 | 23 |
| Sensitive data visits audited | visits | Over 8000 | 64 |
| Testing and reviews on non-compliant APPs (over 10000 fee-charging APPs) | non-compliant APPs suspended | 692 | 31 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Total tax paid | RMB million | 11779 | 11261 | 8126 | 74 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Credit rating | Grade | AAA | AAA | AAA | 74 |
| International standards documents | Articles | 647 | 666 | 728 | 73 |
| Number of illegal or violated SMS messages intercepted | SMS | 18000000 | 65 | ||
| Number of illegal websites censored/closed | websites | 15000 | 65 | ||
| essays written on international standards submitted | 649 | 25 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Number of compliance training | Times | 1596 | 1591 | 1576 | 74 |
| Number of participant attending the compliance training | Persons | 231569 | 254628 | 253530 | 19, 74 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Donation to construction of public facilities | RMB Thousand | 118 | 50 | ||
| Donation to cultural and sports initiatives | RMB Thousand | 1936.5 | 50 | ||
| Donation to disaster-hit areas | RMB Thousand | 201.7 | 50 | ||
| Donation to educational initiatives (education support) | RMB Thousand | 573.5 | 50 | ||
| Donation to environmental protection initiatives | RMB Thousand | 20.2 | 50 | ||
| Donation to medical and healthcare causes | RMB Thousand | 78.9 | 50 | ||
| Donation to other community and public welfare activities | RMB Thousand | 500.7 | 50 | ||
| Donation to services for the disabled | RMB Thousand | 29.6 | 50 | ||
| Donation to targeted poverty alleviation areas (poverty alleviation) | RMB Thousand | 8546.7 | 50 | ||
| Input in condolence fund | RMB million | 12.98 | 35.71 | 28.38 | 73 |
| Input to help and support employees suffered from difficulties | RMB million | 13.23 | 9.67 | 9.37 | 73 |
| Mainstream broadband speed (general city) | Mbps | 20 | 34 | ||
| Mainstream broadband speed (major cities) | Mbps | 50 | 34 | ||
| Number of broadband ports built under social cooperation | ports | 28000000 | 41 | ||
| Number of channels in rural and remote poverty-stricken areas | Thousand | 280 | 260 | 200 | 73 |
| Number of key publicity events held | events | 25 | 71 | ||
| Number of news releases published | news releases | 133 | 71 | ||
| Number of press coverage occasions | occasions | 30 | 71 | ||
| Number of projects launched with internet companies | projects | 420 | 41 | ||
| Number of provincial tourism administrations or tourist destinations teamed up with for smart tourism informatization and Big Data | provincial tourism administrations or tourist destinations | 20 | 28 | ||
| Number of schools in Henan province provided with education informatization services under 'WO Education Access' | schools | 703 | 28 | ||
| Other targeted assistance areas | RMB Thousand | 115.8 | 50 | ||
| Percentage of schools in rural or impoverished mountain region among those provided with education informatization services in Henan province | % | 78.1 | 28 | ||
| Persons participated in voluntary activities | 39966 | 52 | |||
| Rural 4M or above broadband network coverage rate | % | 95 | 99 | 100 | 73 |
| Talent assistance and support (fiber assistance) | RMB Thousand | 26.6 | 50 | ||
| Urban 20M or above broadband network coverage rate | % | 80 | 89 | 93 | 73 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Contributed in condolence fund | million RMB | 28.38 | 49 | ||
| Contributed to support employees with difficulties | million RMB | 9.37 | 49 | ||
| External donation | RMB | 12651000 | 50 | ||
| Financial commitment to disaster communication security | RMB | 15962000 | 63 | ||
| Man-hours of disaster-relief workers committed during severe natural disasters | man-hours | 172776 | 63 | ||
| Man-hours of technical staff for safeguarding communication at the 19th National Congress of the CPC | man-hours | 26800 | 63 | ||
| Man-hours of technical staff for safeguarding communication in Beijing during the 19th National Congress of the CPC | man-hours | 1430 | 63 | ||
| Number of participants in employee competitions | people | 113200 | 46 | ||
| Number of registered volunteers | Persons | 14118 | 17042 | 23998 | 74 |
| Number of registered volunteers reached | 23998 | 52 | |||
| Number of stay-behind children benefiting from voluntary campaigns in Zhejiang | children | 100 | 51 | ||
| Other donation | RMB Thousand | 634.3 | 50 | ||
| Participants in volunteer activities | Person-times | 20026 | 25386 | 39966 | 74 |
| Percentage of total number of broadband ports built under social cooperation | 14% | 41 | |||
| Public-welfare donation | RMB | 8084900 | 50 | ||
| Total donation | RMB million | 6417 | 9347 | 12651 | 74 |
| Total external donation | RMB Thousand | 12651 | 50 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| SOₓ Emissions | Thousand tons | 6 | 6.6 | 8.9 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Total GHG Emissions | Thousand tons | 5684.1 | 5098.9 | 5188 |
| Total GHG Emissions Intensity (By Revenue) | Tons/RMB million | 19.74 | 18.6 | 18.88 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Non-Hazardous Waste Disposed | RMB | 83427800 | ||
| Non-Hazardous Waste Recycled | RMB million | 1.487 | 2.711 | 1.242 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Coal Consumption | Thousand tons | 110.6 | 110.6 | 72.7 |
| Diesel Fuel Consumption | Thousand tons | 20.3 | 12.8 | 24.5 |
| Gasoline Consumption | Thousand tons | 57.6 | 45.6 | 29.1 |
| Natural Gas Consumption | Thousand m³ | 10.9096 | 10.9096 | 7.081 |
| Purchased Electricity | Billion KWH | 14.575 | 13.893 | 13.986 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Water Consumption | Million tons | 23.771 | 22.895 | 22.106 |
| Water Consumption Intensity (By Revenue) | Tons/RMB million | 85.8 | 83.49 | 80.82 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Investment in Energy-saving and Emission-reduction Technology Transformation | RMB million | 320 | 200 | 180 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Total Investment in Ecological Restoration | RMB billion | 3.53 | 4.82 | 5.81 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Number of New Employees | Persons | 15622 | 29817 | 10458 |
| Number of Total Employees | person | |||
| Percentage of Bachelor's Degree Employees | % | |||
| Percentage of Below Junior College Employees | % | |||
| Percentage of Employees Aged 30-50 | % | |||
| Percentage of Employees Aged Above 50 | % | |||
| Percentage of Employees Aged Below 30 | % | |||
| Percentage of Employees in Ethnic Minorities | % | 6.67 | 6.81 | 6.89 |
| Percentage of Female Employees in Senior Management | % | 11.7 | 11.7 | 10.6 |
| Percentage of Senior Management Employees | % |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Turnover Rate of Total Employees | % | 2.64 | 1.77 | 1.94 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Number of Production Safety Emergency Drills | sessions | 1500 | ||
| Participation Rate of Safety Training | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Percentage of Trained Technical Employees | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Average Training Hours per Employee | hours | 60 | 61 | 62 |
| Total Training Hours | hours | 3300000 | 3750000 | 1300000 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Total Suppliers | suppliers |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Products and Service Related Complaints | 13500 | |
| Total Number of Customer Complaints | 13500 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Number of Patents Applied | Items | 542 | 621 | 646 |
| Number of Patents Granted | Items | 242 | 232 | 363 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Number of Anti-corruption Training Session | Times | 1596 | 1591 | 1576 |
| Number of Attendance for Anti-corruption Training | Persons | 231569 | 254628 | 253530 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Number of Employees Participating in Volunteer Activities | people | 113200 | ||
| Number of Registered Volunteers | Persons | 14118 | 17042 | 23998 |
| Total Public Welfare Donations | RMB million | 6417 | 9347 | 12.651 |
| Total Tax Paid | RMB million | 11779 | 11261 | |
| Total Volunteer Service Hours | man-hours | 172776 |