2017 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Category 1 and Category 2 of CO₂ emissions | tons | 909954.06 | 36 |
| Greenhouse gas emission intensity (kg/output value in RMB10000) | 82.97 | 36 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Used ink cartridges | pieces | 310 | 36 |
| Used light tubes | pieces | 1510 | 36 |
| Used toner cartridges | pieces | 1060 | 36 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Kitchen waste | tons | 55.18 | 36 |
| Office waste | tons | 45.78 | 36 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Electricity power | kWh | 4162016.57 | 36 |
| Energy consumption density (kgte/output value in RMB10000) | 0.0575 | 36 | |
| Gasoline | L | 57644.86 | 36 |
| Nature gas | m³ | 41722 | 36 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Water | tons | 14610.21 | 36 |
| Water consumption density (L/output value in RMB 10000) | 1.332 | 36 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Electricity consumption of air conditioning reduction compared with previous year | KWh | 39584 | 35 |
| Energy consumption for heating unit reduction compared with previous year | KWh | 28689 | 35 |
| Power consumption of public illumination reduction compared with previous year | KWh | 45533 | 35 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Local government as proportion of questionnaire respondents | % | 3 | 16 |
| Management as proportion of questionnaire respondents | % | 18 | 16 |
| Number of individual clients (China Re P&C insurance) | clients | 27000000 | 40 |
| Number of people employed in 275 state-level poverty-stricken counties | people | 2129 | 28 |
| Regular employees as proportion of questionnaire respondents | % | 31 | 16 |
| Regulatory authorities as proportion of questionnaire respondents | % | 2 | 16 |
| Research Institutions as proportion of questionnaire respondents | % | 3 | 16 |
| Total number of people covered by personal insurance and critical illness insurance | million people | 12.763 | 46 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Average training hours - Female employees | hours | 27.92 | 59 |
| Average training hours - Male employees | hours | 30.51 | 59 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of P&C insurance branches (China Re) | branches | 2076 | 40 |
| Number of institution clients (China Re P&C insurance) | clients | 600000 | 40 |
| Offshore senior bonds issued (China Re) | billion USD | 1.5 | 40 |
| Partners as proportion of questionnaire respondents | % | 6 | 16 |
| Suppliers as proportion of questionnaire respondents | % | 3 | 16 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Clients as proportion of questionnaire respondents | % | 10 | 16 |
| Consumers as proportion of questionnaire respondents | % | 9 | 16 |
| Customer satisfaction score at Huatai Insurance Agency (full mark 10) | 9.65 | 55 | |
| Cycle of cases below RMB10000 at China Continent Insurance | days | 9.3 | 55 |
| Media as proportion of questionnaire respondents | % | 3 | 16 |
| Number of valid questionnaires received | 200 | 16 | |
| Total value of personal insurance and critical illness insurance provided | billion RMB | 2.32 | 46 |
| Year-on-year increase in prepaying rate at China Continent Insurance | percentage points | 9.7 | 55 |
| Year-on-year reduction in cycle of cases below RMB10000 at China Continent Insurance | days | -1.2 | 55 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Weighted average return on equity | 7.22% | 42 | |
| Year-on-year increase in non-prosecution rate at China Continent Insurance | percentage points | 6.4 | 55 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Evaluation of insurance company’s supervision service at China Continent Insurance | A rating | 55 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Community delegates as proportion of questionnaire respondents | % | 8 | 16 |
| Concentrated visits and activities for poverty alleviation | Yuan | 373000 | 26 |
| Coverage rate of institutions in 275 state-level poverty-stricken counties in 20 provinces | % | 41 | 28 |
| Financial aid for 100 poor students who passed key university entrance exams | Yuan | 600000 | 26 |
| Housing rebuilding fund for 43 households | million Yuan | 1.4 | 26 |
| Shareholders and Investors as proportion of questionnaire respondents | % | 4 | 16 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2013-2017 | 2017 | Report Pages |
|---|---|---|---|---|
| Charitable donations and other contributions by China Re | million Yuan | 9.31 | 26 | |
| China Re investment to support 67 schools in Xunhua County | million RMB | 5.76 | 28 | |
| Funding per college student in Xunhua County | RMB | 6000 | 28 | |
| Number of college students funded in Xunhua County | students | 100 | 28 | |
| Number of poor households covered by corn + futures insurance scheme in Bairin Left Banner, Inner Mongolia Autonomous Region | households | 10149 | 46 | |
| Number of schools supported in Xunhua County | schools | 67 | 28 | |
| Poverty alleviation fund | million Yuan | 3.5 | 26 | |
| Total coverage of central policy-based seed potato insurance scheme in Inner Mongolia Autonomous Region | million RMB | 87.0175 | 46 | |
| Total coverage of insurance for corn + futures scheme in Bairin Left Banner, Inner Mongolia Autonomous Region | million RMB | 148.2752 | 46 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Total GHG Emissions | tons | 909954.06 |
| Total GHG Emissions Intensity (By Revenue) | kg/output value in RMB10000 | 82.97 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Hazardous Waste (Office) | pieces | 2880 |
| Total Hazardous Waste | pieces | 2880 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | tons | 55.18 |
| Non-Hazardous Waste (Office Waste) | tons | 45.78 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Energy Consumption Intensity (By Revenue) | kgte/output value in RMB10000 | 0.0575 |
| Gasoline Consumption | L | 57644.86 |
| Natural Gas Consumption | m³ | 41722 |
| Purchased Electricity | kWh | 4162016.57 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Total Water Withdrawal | tons | 14610.21 |
| Water Consumption | tons | 14610.21 |
| Water Consumption Intensity (By Revenue) | L/output value in RMB 10000 | 1.332 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | KWh | 39584 |
| Energy Consumption Reduction Compared to Last Year | KWh | 113806 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Percentage of Employees Aged 30-50 | % |
| Percentage of Employees Aged Above 50 | % |
| Percentage of Employees Aged Below 30 | % |
| Percentage of Female Employees | % |
| Percentage of Male Employees | % |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Average Training Hours (Female) | hours | 27.92 |
| Average Training Hours (General Employees) | hours | |
| Average Training Hours (Male) | hours | 30.51 |
| Average Training Hours (Middle Management) | hours | |
| Average Training Hours (Senior Management) | hours |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2013-2017 | 2017 |
|---|---|---|---|
| Investment in Education Donation | million RMB | 5.76 | 0.6 |
| Investment in Targeted Poverty Alleviation | million Yuan | 3.5 | |
| Total Public Welfare Donations | million Yuan | 9.31 |