ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2017

Year: 2017
Published: 2018-06-19
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 Report Pages
Non-hazardous waste disposed kg 531 4
Paper consumption kg 1080 4

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 Report Pages
Electricity consumption kWh 598828 4

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2016 2017 Report Pages
Electricity consumption reduction (year on year) percent -0.68 -4.68 3

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2017 Report Pages
Packaging materials consumption - Paper kg 239 4
Packaging materials consumption - Plastic kg 38 4

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2017 Report Pages
Employees with 1-5 years of experience percent 12 5
Employees with 11-15 years of experience percent 22 5
Employees with 16-20 years of experience percent 19 5
Employees with 6-10 years of experience percent 20 5
Employees with Bachelor's Degree percent 44 5
Employees with Diploma/Certificate percent 13 5
Employees with Master's Degree or above percent 41 5
Employees with Other education percent 1 5
Employees with a bachelor's degree or above percent 85 5
Employees with an average of over 15 years of working experience years over 15 5
Employees with over 20 years of experience percent 25 5
Total staff worldwide (excluding manufacturing subsidiary) employees 430 5
Workforce based in Asia Pacific (Taiwan, Korea, Japan) percent 21 5
Workforce based in Europe percent 14 5
Workforce based in Hong Kong percent 40 5
Workforce based in Mainland China percent 25 5
Workforce in Product Development function percent 75 5
Workforce in Quality and Manufacturing function percent 17 5
Workforce in Sales & Marketing & Others function percent 8 5

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2017 Report Pages
Employees with less than 1 year of experience percent 2 5

Number of suppliers by geographical region.

Indicator Unit 2017 Report Pages
Number of suppliers and subcontractors 33 8
Percentage of suppliers located in China % 33 8
Percentage of suppliers located in Japan % 6 8
Percentage of suppliers located in Korea % 12 8
Percentage of suppliers located in Taiwan % 48 8

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Indicator Unit 2017 Report Pages
Percentage of suppliers with ISO14001 Environmental Management Certification % 100 8
Percentage of suppliers with ISO9001 Quality Management Certification % 100 8

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 Report Pages
Customer Incident (CI) achievement rate for first level handling % 70 75.2 8
Number of customers surveyed in Customer Satisfaction Survey (CSS) 15 8

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017
Non-Hazardous Waste Disposed kg 531

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017
Grid Electricity Consumption kWh 598828
Purchased Electricity kWh 598828
Total Energy Consumption kWh 598828
Total Indirect Energy Consumption kWh 598828
Total Purchased Energy kWh 598828

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2016 2017
Electricity Usage Reduction Percentage Compared to Last Year percent -0.68 -4.68

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2017
Packaging Material Consumption (Paper) kg 239
Packaging Material Consumption (Plastic) kg 38
Packaging Materials Consumed kg 277

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017
Number of Total Employees employees 430
Percentage of Bachelor's Degree Employees percent 44
Percentage of Employees in Asia percent 21
Percentage of Employees in Europe percent 14
Percentage of Employees in Hong Kong percent 40
Percentage of Employees in Mainland China percent 25
Percentage of Master's Degree Employees percent 41

Number of suppliers by geographical region.

Standard Indicator Unit 2017
Number of Suppliers in Mainland China 11
Number of Total Suppliers 33
Total Number of Suppliers in Japan 2
Total Number of Suppliers in Korea 4
Total Number of Suppliers in Taiwan 16

Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.

Standard Indicator Unit 2017
Percentage of Suppliers Certified to ISO 14001 Environmental Management System % 100