Corporate Social Responsibility Report 2017
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Ammonia nitrogen emission | tons | 1 | 45 |
| Chemical oxygen demand emission | tons | 3 | 45 |
| Industrial exhaust emission | cubic meters | 2200000000 | 45 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Hazardous waste generated | tons | 160 | 45 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Qualified treatment rate of hazardous waste | 100% | 45 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|---|---|---|
| Comprehensive energy consumption per RMB10000 in output value | tons of standard coal per RMB10000 in output value, tons of standard coal/RMB10000 | 0.013 | 0.014 | 0.013 | 0.012 | 0.011 | 0.0105 | 47, 48 |
| Reduction in comprehensive energy consumption per RMB10000 in output value | % | -4.5 | 47 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2014 | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|---|
| Compliance rate of discharge | 100% | 100% | 100% | 100% | 45 | |
| Comprehensive water consumption per output of RMB10000 | tons/RMB10000 | 0.66 | 47 | |||
| Industrial wastewater discharge | tons | 250000 | 45 | |||
| Total water consumption | million tons | 1.05 | 47 | |||
| Volume of wastewater discharge | ten thousand tons | 41 | 36 | 16 | 25 | 45 |
| Volume of wastewater treatment | ten thousand tons | 41 | 36 | 16 | 25 | 45 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Cost of cooling aids distributed | RMB | 820000 | 69 |
| Cost of cooling facilities set up | RMB | 120000 | 69 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of provincial-level and ministerial-level or above awards granted | 11 | 27 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Managers as percentage of career development paths | 2% | 63 | |||
| Marketing and Sales Personnel as percentage of career development paths | 9% | 63 | |||
| Staff above C-level as percentage of total staff | 33.16% | 63 | |||
| Total Operating Income | RMB million | 14800 | 14658 | 15144 | 14 |
| Total assets | RMB ten thousand | 2293218 | 2373528 | 2664965 | 11 |
| Total number of employees with executed labor contracts | employees | 7751 | 58 | ||
| Total remuneration of employees | RMB million | 1689.25 | 14 | ||
| Wage surcharges | RMB million | 439.38 | 14 | ||
| Wages of employees | RMB million | 1186.08 | 14 | ||
| Welfare expenses | RMB million | 63.79 | 14 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 2.8 | 58 | ||
| Ex gratia payment distributed to employees | RMB | 323000 | 68 | ||
| Number of reasonable suggestions accepted from staff | 4627 | 68 | |||
| Operating income | RMB ten thousand, billion RMB | 1480004 | 1465782 | 15.144 | 11, 13 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Cooling aids distributed to field staff | staff | 4000 | 69 |
| Electrical safety training | employees trained | 70 | 64 |
| Employees providing opinions on medical care | employees | 90 | 69 |
| Health checks for employees aged over 45 and female employees aged below 35 | employees | 2800 | 69 |
| Health checks for married female employees | employees | 946 | 69 |
| Safety training for team foremen | employees trained | 160 | 64 |
| Safety training on dangerous chemicals | employees trained | 31 | 64 |
| Three-level safety education for new employees | employees trained | 853 | 64 |
| Total safety and environmental protection training participants | employees trained | 14016 | 64 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Acceptance rate of reasonable suggestions from staff | 100% | 68 | |
| EHS training for primary officer in charge and management | employees trained | 22 | 64 |
| Engineering Technicians as percentage of career development paths | 49.50% | 63 | |
| Job-rotation training | employees trained | 99 | 64 |
| Laptop stands replaced for employees in the second half of 2017 | employees | 3864 | 69 |
| Number of Technology Awards issued by China Power Supply Society | 1 | 27 | |
| Number of improvement suggestions received | 15471 | 68 | |
| Occupational health training | employees trained | 712 | 64 |
| Other trainings | employees trained | 1490 | 64 |
| Phases of advanced healthcare completed | phases | 4 | 69 |
| Professional Management as percentage of career development paths | 13.87% | 63 | |
| Professional expertise training on DuPont Safety | employees trained | 10 | 64 |
| Skillful Craftsmen as percentage of career development paths | 25.22% | 63 | |
| Training for all staff | employees trained | 8903 | 64 |
| Training for middle management and above | employees trained | 162 | 64 |
| Training for operators of special equipment | employees trained | 103 | 64 |
| Training for returning employees | employees trained | 1 | 64 |
| Training for safety management personnel | employees trained | 123 | 64 |
| Training on DuPont Safety leadership | employees trained | 7 | 64 |
| Training on OHSAS18001 standards | employees trained | 19 | 64 |
| Training on environmental protection | employees trained | 26 | 64 |
| Training on new techniques, new technology, new materials and new equipment | employees trained | 478 | 64 |
| Training on revised ISO14001 standards for new/old auditors | employees trained | 42 | 64 |
| Training on revised core EHS standards | employees trained | 18 | 64 |
| Training on special operations (operating special equipment) (new) | employees trained | 377 | 64 |
| Training on special operations (operating special equipment) (review) | employees trained | 310 | 64 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Implementation rate of annual training plan | 94.1% | 63 | |
| Number of training projects completed | 2259 | 63 | |
| Total investment in training | million RMB | 12.64 | 63 |
| Training time per capita | hours | 48.5 | 63 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of National Science and Technology Progress Awards | 1 | 27 | |
| Number of employees of major supporting suppliers | 4000 | 72 | |
| Production value of major supporting suppliers | million RMB | exceeded 500 | 72 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Operating income from traction converters, auxiliary power supply equipment and control systems for EMUs | billion RMB | 3.438 | 13 |
| Operating income from traction converters, auxiliary power supply equipment and control systems for locomotives | billion RMB | 2.692 | 13 |
| Operating income from traction converters, auxiliary power supply equipment and control systems for urban transit trains | billion RMB | 2.579 | 13 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2013 | 2014 | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|---|---|
| Customer loyalty | % | 96.7% | 97% | 39 | |||
| Customer loyalty - Probably | % | 3.3 | 2.91 | 39 | |||
| Customer loyalty - Willing | % | 43.16 | 47.61 | 39 | |||
| Customer loyalty - With pleasure | % | 53.54 | 49.48 | 39 | |||
| General customer satisfaction index (all products, all users) | above 86 | 39 | |||||
| Market value of the Company's share capital | RMB ten thousand | 4436589 | 4137510 | 4996424 | 11 | ||
| One-time passing rate | % | 99.02 | 99.4 | 99.73 | 99.43 | 99.65 | 36 |
| Revenue distribution | RMB ten thousand, RMB'000 | 52896 | 52896 | 52896 | 11, 13 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2013 | 2014 | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|---|---|
| Cumulative number of invention patent applications | 725 | 27 | |||||
| Cumulative number of patent applications | 1649 | 27 | |||||
| Number of CRCC certificates for central processing unit for AC locomotives | certificates | 6 | 41 | ||||
| Number of CRCC certificates for charger for passenger trains | certificates | 2 | 41 | ||||
| Number of CRCC certificates for charger for passenger trains (including single-phase inverter) | certificates | 3 | 41 | ||||
| Number of CRCC certificates for inversion power source for air conditioning of passenger trains | certificates | 5 | 41 | ||||
| Number of CRCC certificates for network control system for AC locomotives | certificates | 7 | 41 | ||||
| Number of invention patents authorized | 172 | 27 | |||||
| Number of patent applications | 171 | 395 | 453 | 574 | 587 | 27 | |
| Number of patents authorized | 308 | 27 | |||||
| Total number of CRCC certificates for railway products | certificates | 23 | 41 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Product quality index (all products, all users) | above 86 | 39 | |
| Service quality index (all products, all users) | above 86 | 39 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Total tax payment | RMB ten thousand | 166445 | 150921 | 153365 | 11 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Campus journalists participating in 'Power of Science and Technology, Bliss of CRRC' trip | journalists | 10 | 69 |
| Family members participating in 'Power of Science and Technology, Bliss of CRRC' trip | family members | 50 | 69 |
| Number of Hunan Province Science and Technology Progress Awards/Technology Innovation Awards | 6 | 27 | |
| Number of Science and Technology Awards issued by China Railway Society | 3 | 27 | |
| Number of scientific achievement appraisal projects completed | 9 | 27 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Amount raised through Happy Walk & Run for Charity | RMB | more than 10000 | 72 | ||
| Government financial support for scientific and technological projects | RMB million | 67.59 | 54.67 | 58.07 | 14 |
| Number of employees receiving ex gratia payment | 600 | 68 | |||
| Operating costs | RMB ten thousand | 913841 | 906228 | 952904 | 11 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Total Hazardous Waste | tons | 160 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | tons of standard coal per RMB10000 in output value | 0.013 | 0.014 | 0.013 | 0.012 | 0.011 | 0.01 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|
| Discharge of Industrial Wastewater | tons | 250000 | |||
| Total Wastewater Discharge | tons | 410000 | 360000 | 160000 | 250000 |
| Total Water Withdrawal | tons | 1050000 | |||
| Water Consumption Intensity (By Revenue) | tons/RMB10000 | 0.66 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Investment in Energy-saving and Emission-reduction Technology Transformation | RMB | 940000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Bachelor's Degree Employees | proportion | 0.52 |
| Number of Below Junior College Employees | proportion | 0.14 |
| Number of Doctoral Degree Employees | proportion | 0.01 |
| Number of Master's Degree Employees | proportion | 0.12 |
| Number of Total Employees | employees | 7751 |
| Percentage of Bachelor's Degree Employees | % | 52 |
| Percentage of Below Junior College Employees | % | 14 |
| Percentage of Doctoral Degree Employees | % | 1 |
| Percentage of Employees Aged 30-50 | % | 91 |
| Percentage of Employees Aged Above 50 | % | 5 |
| Percentage of Employees Aged Below 30 | % | 5 |
| Percentage of Female Employees | % | 27 |
| Percentage of Male Employees | % | 73 |
| Percentage of Master's Degree Employees | % | 12 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Turnover Rate of Total Employees | % | 2.8 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of People Receiving Training on Work Safety | employees trained | 14016 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Percentage of Employees Trained | % | 100 |
| Percentage of Trained Middle Management | % | 1.82 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Average Training Hours per Employee | hours | 48.5 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Local Suppliers | |
| Proportion of Spending on Local Suppliers | percent |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Percentage of Recalled Products for Safety and Health Reasons | Not applicable |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2013 | 2014 | 2015 | 2016 | 2017 |
|---|---|---|---|---|---|---|
| Accumulative Number of Patent Applications | invention patents | 725 | ||||
| Number of Invention Patents | 172 | |||||
| Number of Patents Applied | 171 | 395 | 453 | 574 | 587 | |
| Number of Patents Granted | 308 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Total Social Investment | RMB | 10000 |