Corporate Social Responsibility Report 2017

Year: 2017
Published: 2018-05-17
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2017 Report Pages
Ammonia nitrogen emission tons 1 45
Chemical oxygen demand emission tons 3 45
Industrial exhaust emission cubic meters 2200000000 45

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2017 Report Pages
Hazardous waste generated tons 160 45

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2017 Report Pages
Qualified treatment rate of hazardous waste 100% 45

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2012 2013 2014 2015 2016 2017 Report Pages
Comprehensive energy consumption per RMB10000 in output value tons of standard coal per RMB10000 in output value, tons of standard coal/RMB10000 0.013 0.014 0.013 0.012 0.011 0.0105 47, 48
Reduction in comprehensive energy consumption per RMB10000 in output value % -4.5 47

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 2015 2016 2017 Report Pages
Compliance rate of discharge 100% 100% 100% 100% 45
Comprehensive water consumption per output of RMB10000 tons/RMB10000 0.66 47
Industrial wastewater discharge tons 250000 45
Total water consumption million tons 1.05 47
Volume of wastewater discharge ten thousand tons 41 36 16 25 45
Volume of wastewater treatment ten thousand tons 41 36 16 25 45

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2017 Report Pages
Cost of cooling aids distributed RMB 820000 69
Cost of cooling facilities set up RMB 120000 69

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2017 Report Pages
Number of provincial-level and ministerial-level or above awards granted 11 27

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2015 2016 2017 Report Pages
Managers as percentage of career development paths 2% 63
Marketing and Sales Personnel as percentage of career development paths 9% 63
Staff above C-level as percentage of total staff 33.16% 63
Total Operating Income RMB million 14800 14658 15144 14
Total assets RMB ten thousand 2293218 2373528 2664965 11
Total number of employees with executed labor contracts employees 7751 58
Total remuneration of employees RMB million 1689.25 14
Wage surcharges RMB million 439.38 14
Wages of employees RMB million 1186.08 14
Welfare expenses RMB million 63.79 14

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2015 2016 2017 Report Pages
Employee turnover rate % 2.8 58
Ex gratia payment distributed to employees RMB 323000 68
Number of reasonable suggestions accepted from staff 4627 68
Operating income RMB ten thousand, billion RMB 1480004 1465782 15.144 11, 13

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2017 Report Pages
Cooling aids distributed to field staff staff 4000 69
Electrical safety training employees trained 70 64
Employees providing opinions on medical care employees 90 69
Health checks for employees aged over 45 and female employees aged below 35 employees 2800 69
Health checks for married female employees employees 946 69
Safety training for team foremen employees trained 160 64
Safety training on dangerous chemicals employees trained 31 64
Three-level safety education for new employees employees trained 853 64
Total safety and environmental protection training participants employees trained 14016 64

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2017 Report Pages
Acceptance rate of reasonable suggestions from staff 100% 68
EHS training for primary officer in charge and management employees trained 22 64
Engineering Technicians as percentage of career development paths 49.50% 63
Job-rotation training employees trained 99 64
Laptop stands replaced for employees in the second half of 2017 employees 3864 69
Number of Technology Awards issued by China Power Supply Society 1 27
Number of improvement suggestions received 15471 68
Occupational health training employees trained 712 64
Other trainings employees trained 1490 64
Phases of advanced healthcare completed phases 4 69
Professional Management as percentage of career development paths 13.87% 63
Professional expertise training on DuPont Safety employees trained 10 64
Skillful Craftsmen as percentage of career development paths 25.22% 63
Training for all staff employees trained 8903 64
Training for middle management and above employees trained 162 64
Training for operators of special equipment employees trained 103 64
Training for returning employees employees trained 1 64
Training for safety management personnel employees trained 123 64
Training on DuPont Safety leadership employees trained 7 64
Training on OHSAS18001 standards employees trained 19 64
Training on environmental protection employees trained 26 64
Training on new techniques, new technology, new materials and new equipment employees trained 478 64
Training on revised ISO14001 standards for new/old auditors employees trained 42 64
Training on revised core EHS standards employees trained 18 64
Training on special operations (operating special equipment) (new) employees trained 377 64
Training on special operations (operating special equipment) (review) employees trained 310 64

The average training hours completed per employee by gender and employee category.

Indicator Unit 2017 Report Pages
Implementation rate of annual training plan 94.1% 63
Number of training projects completed 2259 63
Total investment in training million RMB 12.64 63
Training time per capita hours 48.5 63

Number of suppliers by geographical region.

Indicator Unit 2017 Report Pages
Number of National Science and Technology Progress Awards 1 27
Number of employees of major supporting suppliers 4000 72
Production value of major supporting suppliers million RMB exceeded 500 72

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2017 Report Pages
Operating income from traction converters, auxiliary power supply equipment and control systems for EMUs billion RMB 3.438 13
Operating income from traction converters, auxiliary power supply equipment and control systems for locomotives billion RMB 2.692 13
Operating income from traction converters, auxiliary power supply equipment and control systems for urban transit trains billion RMB 2.579 13

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2013 2014 2015 2016 2017 Report Pages
Customer loyalty % 96.7% 97% 39
Customer loyalty - Probably % 3.3 2.91 39
Customer loyalty - Willing % 43.16 47.61 39
Customer loyalty - With pleasure % 53.54 49.48 39
General customer satisfaction index (all products, all users) above 86 39
Market value of the Company's share capital RMB ten thousand 4436589 4137510 4996424 11
One-time passing rate % 99.02 99.4 99.73 99.43 99.65 36
Revenue distribution RMB ten thousand, RMB'000 52896 52896 52896 11, 13

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2013 2014 2015 2016 2017 Report Pages
Cumulative number of invention patent applications 725 27
Cumulative number of patent applications 1649 27
Number of CRCC certificates for central processing unit for AC locomotives certificates 6 41
Number of CRCC certificates for charger for passenger trains certificates 2 41
Number of CRCC certificates for charger for passenger trains (including single-phase inverter) certificates 3 41
Number of CRCC certificates for inversion power source for air conditioning of passenger trains certificates 5 41
Number of CRCC certificates for network control system for AC locomotives certificates 7 41
Number of invention patents authorized 172 27
Number of patent applications 171 395 453 574 587 27
Number of patents authorized 308 27
Total number of CRCC certificates for railway products certificates 23 41

Description of quality assurance process and recall procedures.

Indicator Unit 2017 Report Pages
Product quality index (all products, all users) above 86 39
Service quality index (all products, all users) above 86 39

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2015 2016 2017 Report Pages
Total tax payment RMB ten thousand 166445 150921 153365 11

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2017 Report Pages
Campus journalists participating in 'Power of Science and Technology, Bliss of CRRC' trip journalists 10 69
Family members participating in 'Power of Science and Technology, Bliss of CRRC' trip family members 50 69
Number of Hunan Province Science and Technology Progress Awards/Technology Innovation Awards 6 27
Number of Science and Technology Awards issued by China Railway Society 3 27
Number of scientific achievement appraisal projects completed 9 27

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2015 2016 2017 Report Pages
Amount raised through Happy Walk & Run for Charity RMB more than 10000 72
Government financial support for scientific and technological projects RMB million 67.59 54.67 58.07 14
Number of employees receiving ex gratia payment 600 68
Operating costs RMB ten thousand 913841 906228 952904 11

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2017
Total Hazardous Waste tons 160

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2012 2013 2014 2015 2016 2017
Comprehensive Energy Consumption Intensity (By Revenue) tons of standard coal/RMB10000 0.013 0.014 0.013 0.012 0.011 0.01

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014 2015 2016 2017
Discharge of Industrial Wastewater tons 250000
Total Wastewater Discharge tons 410000 360000 160000 250000
Total Water Withdrawal tons 1050000
Water Consumption Intensity (By Revenue) tons/RMB10000 0.66

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2017
Investment in Energy-saving and Emission-reduction Technology Transformation RMB 940000

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2017
Number of Bachelor's Degree Employees proportion 0.52
Number of Below Junior College Employees proportion 0.14
Number of Doctoral Degree Employees proportion 0.01
Number of Master's Degree Employees proportion 0.12
Number of Total Employees employees 7751
Percentage of Bachelor's Degree Employees % 52
Percentage of Below Junior College Employees % 14
Percentage of Doctoral Degree Employees % 1
Percentage of Employees Aged 30-50 % 91
Percentage of Employees Aged Above 50 % 5
Percentage of Employees Aged Below 30 % 5
Percentage of Female Employees % 27
Percentage of Male Employees % 73
Percentage of Master's Degree Employees % 12

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2017
Turnover Rate of Total Employees % 2.8

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2017
Number of People Receiving Training on Work Safety employees trained 14016

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2017
Percentage of Employees Trained % 100
Percentage of Trained Middle Management % 1.82

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2017
Average Training Hours per Employee hours 48.5

Number of suppliers by geographical region.

Standard Indicator Unit
Number of Local Suppliers
Proportion of Spending on Local Suppliers percent

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Standard Indicator Unit 2017
Percentage of Recalled Products for Safety and Health Reasons Not applicable

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2013 2014 2015 2016 2017
Accumulative Number of Patent Applications invention patents 725
Number of Invention Patents 172
Number of Patents Applied 171 395 453 574 587
Number of Patents Granted 308

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2017
Total Social Investment RMB 10000