Environmental, Social and Governance Report 2017
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Absolute Scope 1 and 2 GHG emissions | tCO2e | 74315 | 70723 | 21 |
| Air travel business travel carbon footprint | tCO2e | 14113 | 21 | |
| Air travel business travel carbon footprint (percent of UK booked travel) | percent | 99 | 21 | |
| Normalised Scope 1 and 2 GHG emissions per net lettable floor area | kgCO2e/m2 | 128 | 21 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Waste generated across occupied estate in the UK and the US | tonnes | 2088 | 1947 | 22 |
| Waste generated per employee (UK and US) | kg | 159 | 22 | |
| Waste generation across Asian business (estimated) | tonnes | 2081 | 22 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Compostable waste | tonnes | 13 | 70 | 22 |
| Recycling rate | 56% | 60% | 22 | |
| Reduction in plastic cup usage at London sites | 24% | 22 | ||
| Waste to landfill | tonnes | 481 | 344 | 22 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Total waste diverted from landfill (UK) | all | 22 | |
| Waste coffee grounds diverted per month (M&G Prudential’s London office) | tonnes | 1.3 | 22 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Electricity consumption, Prudential Global Services Mumbai | MWh | 1583 | 1781 | 23 | |
| Global energy use across occupied estate | MWh | 131899 | 129335 | 21 | |
| Zero-carbon power contract for UK occupied property estate (share of global electricity consumption) | 14% | 23 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| Absolute use of water across global occupied estate | m³ | 238761 | 271194 | 22 |
| Water consumption per employee, Prudential Global Services Mumbai | m³ | 10 | 10.7 | 23 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Energy Star score (8 Corporate Way, Jackson) | 93 | 22 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Reduction in disposable cup usage at one site | 61% | 22 |
Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| CDP Climate Change disclosure score | A | 21 | ||
| ClimateWise achievement percentage | percent | 60 | 71 | 19 |
| ClimateWise number of members | members | 27 | 19 | |
| ClimateWise ranking out of 27 members | rank | 6 | 19 | |
| Insurance sector climate initiative by Cambridge Institute for Sustainability Leadership score | percent | 60 | 71 | 21 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2012 | 2017 | 2020 | Report Pages |
|---|---|---|---|---|---|
| China insurance penetration target set by China Insurance Regulatory Commission | percent | 5 | 14 | ||
| Gender diversity: Senior management, Female | % | 17 | 25 | 31 | |
| Gender diversity: Senior management, Male | % | 83 | 75 | 31 | |
| Number of bank branches in Africa with access to insurance solutions at 31 December 2017 | branches | 4000 | 14 | ||
| Percentage of new staff hired into Group Information Risk and Security team who were female | percent | 57 | 32 | ||
| Total companies surveyed in Management Today Most Admired Companies survey | companies | 241 | 12 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Britain's fourth for ability to attract and retain top talent (Management Today Most Admired Companies survey) | rank | 4 | 12 |
| Britain's third most admired company overall (Management Today Most Admired Companies survey) | rank | 3 | 12 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Sick accidents recorded (OSHA-defined, work-related) | 36 | 33 |
Lost days due to work injury.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Days lost due to sick accidents (OSHA-defined, work-related) | days | 38 | 33 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of high-potential individuals participating in Group-wide leadership development programmes | 120 | 32 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of M&G funds receiving 'Green Star' rating in Global Real Estate Sustainability Benchmark survey | 7 | 18 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of times recognised by Service Quality Measurement Group, Inc. (SQM) for excellence in contact centre service in the US | times | 6 | 15 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of employees provided with face-to-face training in higher-risk roles (anti-bribery and corruption) | employees | 2500 | 12 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2017 | 2018 | Report Pages |
|---|---|---|---|---|
| Disadvantaged young people supported in Prudential RideLondon Surrey 46 | 260 | 36 | ||
| Number of young people supported to take part in PruGoals programme | people | 500 | 38 | |
| Students reporting ability to write about their attributes after Skills for Life programme | 93% | 36 | ||
| Students reporting increased confidence after Skills for Life programme | 90% | 36 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | 2017 | 2020 | Report Pages |
|---|---|---|---|---|---|
| Cash contribution to charitable organisations by Jackson, Prudential Corporation Asia and Prudential Africa | million GBP | 14.3 | 36 | ||
| Cash contribution to charitable organisations from UK & Europe operations - cultural | million GBP | 0.062 | 36 | ||
| Cash contribution to charitable organisations from UK & Europe operations - education | million GBP | 2.971 | 36 | ||
| Cash contribution to charitable organisations from UK & Europe operations - social/welfare and environment | million GBP | 1.861 | 36 | ||
| Charities benefiting from Prudential RideLondon fundraising | 740 | 800 | 36 | ||
| Direct cash donations from UK & Europe operations | million GBP | 4.9 | 36 | ||
| Direct cash donations to charitable organisations | million GBP | 19.2 | 36 | ||
| Employee volunteer hours | hours | 96493 | 36 | ||
| Funding provided for social housing association by M&G | million pounds | 85 | 19 | ||
| Funds raised from Prudential RideLondon fundraising | GBP | 500000 | 36 | ||
| Group community investment spend | million GBP | 25 | 36 | ||
| Group's global tax contribution | million GBP | 2903 | 11 | ||
| Hours volunteered in Chairman's Challenge international volunteering programme | hours | 35000 | 38 | ||
| Number of Prudential colleagues participating in volunteering | people | 8500 | 38 | ||
| Number of homes to be developed for social and affordable rent or shared ownership by 2020 | homes | 1000 | 19 | ||
| Number of projects supported by Chairman's Challenge international volunteering programme | projects | 30 | 38 | ||
| Payroll giving donations by employees | GBP | 412375 | 36 | ||
| Total hours volunteered by Prudential staff to community projects | hours | 96493 | 38 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Scope 3 GHG Emissions (Business Travel) | tCO2e | 14113 | |
| Total GHG Emissions | tCO2e | 74315 | 70723 |
| Total GHG Emissions Intensity (By Area) | kgCO2e/m2 | 128 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Total Hazardous Waste Intensity (By Employee) | kg | 159 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Non-Hazardous Waste Landfilling | tonnes | 481 | 344 |
| Recycling Rate of Non-Hazardous Waste | % | 56 | 60 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 | 2017 |
|---|---|---|---|---|
| Percentage of Renewable Energy Consumption | percent | 14 | ||
| Purchased Electricity Intensity (By Area) | kWh per m² | |||
| Total Energy Consumption | MWh | 1583 | 131899 | 129335 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 | 2017 |
|---|---|---|---|
| Total Water Withdrawal | m³ | 238761 | 271194 |
| Water Consumption | m³ | 238761 | 271194 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Female Employees | employees |
| Number of Male Employees | employees |
| Number of Total Employees | employees |
Lost days due to work injury.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 38 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of People Participated in Ethical Standards and Anti-corruption Training | employees | 2500 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Investment in Education Donation | million GBP | 2.971 |
| Investment in Environmental Protection | million GBP | 1.861 |
| Number of Employees Participating in Volunteer Activities | people | 8500 |
| Number of Volunteer Activities Sessions | projects | 30 |
| Total Cash Donations | million GBP | 19.2 |
| Total Social Investment | million GBP | 25 |
| Total Volunteer Service Hours | hours | 96493 |