2017 Corporate Social Responsibility Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Greenhouse gas emission per unit area | Ton/m² | 0.02 | 0.02 | 0.02 | 35 |
Total greenhouse gas emission | Ton | 1311.43 | 1412.26 | 1433.38 | 35 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Total electronics discarded | Piece | 552 | 367 | 267 | 35 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Paper saved by paperless work | Piece | 72286 | 82070 | 86720 | 35 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Annual power consumption of data center | kWh | 457 | 511 | 555 | 35 |
Natural gas consumption per unit area | m³/m² | 1.97 | 2.5 | 2.49 | 35 |
Power consumption per unit area | kWh/m² | 110.33 | 113.32 | 112.41 | 35 |
Total natural gas consumption | m³ | 78348 | 101198 | 105233 | 35 |
Total power consumption | kWh | 7966368 | 8379918 | 8588570 | 35 |
Total vehicle fuel consumption | L | 178838 | 160313 | 164895 | 35 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Total water consumption | Ton | 39002.02 | 42882.79 | 47178.38 | 35 |
Water consumption per unit area | Ton/m² | 0.54 | 0.58 | 0.62 | 35 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Total office paper consumption | Bag | 5860 | 7106 | 7380 | 35 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Green bonds of Tongling Development - scale | billion RMB | 1.2 | 34 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Actual number of female employees taking maternity leave | Person | 91 | 107 | 145 | 24 |
Crabs B Insurance purchased for employees | employees | 13192 | 27 | ||
Employees by age group: 30–50 years old | Person | 3833 | 3765 | 3650 | 24 |
Employees by age group: <30 years old | Person | 932 | 1348 | 1686 | 24 |
Employees by age group: >50 years old | Person | 470 | 426 | 381 | 24 |
Employees by employment type: Employment contract | Person | 5235 | 5539 | 5717 | 24 |
Employees by region: Mainland China | Person | 5228 | 5532 | 5710 | 24 |
Employees by region: Overseas (including Hong Kong, Macao and Taiwan) | Person | 7 | 7 | 7 | 24 |
Employees by sex: Female | Person | 2296 | 2431 | 2508 | 24 |
Employees by sex: Male | Person | 2939 | 3108 | 3209 | 24 |
Overseas M&A of Joyson Electronics - private placement raised | billion RMB | 8.2 | 18 | ||
Proportion of female employees back to work after taking maternity leave | % | 93 | 97 | 95 | 24 |
Total assets | RMB 10000 | 5746489.23 | 5606864.62 | 5347033.28 | 20 |
Total employees | Person | 5235 | 5539 | 5717 | 24 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Employee turnover rate | % | 9.39 | 7 | 7.42 | 24 |
Employee turnover rate by age group: 30–50 years old | % | 6.83 | 4.57 | 4.26 | 24 |
Employee turnover rate by age group: <30 years old | % | 1.78 | 1.58 | 2.27 | 24 |
Employee turnover rate by age group: >50 years old | % | 0.78 | 0.85 | 0.89 | 24 |
Employee turnover rate by region: Mainland China | % | 9.39 | 7 | 7.42 | 24 |
Employee turnover rate by sex: Female | % | 3.24 | 2.43 | 3.7 | 24 |
Employee turnover rate by sex: Male | % | 6.15 | 4.57 | 4.72 | 24 |
Lost days due to work injury.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Working days lost due to occupational injury | Day | 2 | 25 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Employees health examination coverage | % | 90 | 90 | 90 | 25 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Coverage of employees training by employee category: General employees | % | 100 | 100 | 100 | 26 |
Coverage of employees training by employee category: Middle management | % | 100 | 100 | 100 | 26 |
Coverage of employees training by employee category: Senior management | % | 100 | 100 | 100 | 26 |
Coverage of employees training by sex: Female | % | 100 | 100 | 100 | 26 |
Coverage of employees training by sex: Male | % | 100 | 100 | 100 | 26 |
Investment in employees training | RMB 10000 | 929.77 | 1134.3 | 991.3 | 26 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Per capita training hours per year by employee category: General employees | h | 23 | 24 | 24 | 26 |
Per capita training hours per year by employee category: Senior and middle management | h | 17 | 17 | 17 | 26 |
Per capita training hours per year by sex: Female | h | 22 | 23 | 23 | 26 |
Per capita training hours per year by sex: Male | h | 22 | 22 | 22 | 26 |
Person-time of employees training | Person-time | 37060 | 115622 | 124741 | 26 |
Number of suppliers by geographical region.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Green corporate bonds of Suzhou GCL New Energy - scale | billion RMB | 1.75 | 34 |
Linked bonds - Shenzhen Energy linked bonds issuance amount | million RMB | 800 | 18 |
Linked bonds - gold bonds 2017 issuance amount | million RMB | 700 | 18 |
Overseas bonds issuance of Qinghai Provincial Investment Group - USD bond issuance amount | million USD | 300 | 18 |
Overseas bonds issuance of Qinghai Provincial Investment Group - coupon rate | % | 6.3 | 18 |
Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Total scale of green bonds issued by the Company | billion RMB | 38.5 | 34 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
China's first entrepreneurship-and-innovation financial bonds - issuance amount | million RMB | 800 | 18 | ||
China's first entrepreneurship-and-innovation financial bonds - nominal rate | % | 5 | 18 | ||
Client complaint quantity | Case | 109 | 84 | 130 | 16 |
Client inquiry quantity, Intelligent inquiry | Case | 82892 | 782225 | 16 | |
Client inquiry quantity, Online inquiry | Case | 232210 | 196645 | 191351 | 16 |
Client inquiry quantity, Telephone inquiry | Case | 675118 | 761797 | 686609 | 16 |
Client satisfaction survey, Online time | 80947 | 67035 | 16 | ||
Client satisfaction survey, Telephone time | 301542 | 207613 | 207640 | 16 | |
Client satisfaction, Online | % | 78.61 | 89.08 | 16 | |
Client satisfaction, Telephone | % | 94.96 | 96.45 | 96.92 | 16 |
Percentage of complaint solving | % | 100 | 95.24 | 99.23 | 16 |
Total main operating income | RMB 10000 | 3808626.77 | 2801101.46 | 2822162.76 | 20 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Paperless work | Time | 14453 | 16414 | 17344 | 35 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Total tax | RMB 10000 | 581654.01 | 703811.27 | 490343.39 | 20 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Person-times of anti-corruption training participation | Person-times | 740 | 1385 | 2460 | 21 |
Times of anti-corruption training | Times | 4 | 4 | 6 | 21 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2017 | Report Pages |
---|---|---|---|
Urban charity hiking participants | CYL members | 200 | 27 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2015 | 2016 | 2017 | Report Pages |
---|---|---|---|---|---|
Employee mutual-aid program grant | RMB | 186000 | 27 | ||
Employees aided by mutual-aid program | employees | 52 | 27 | ||
Social contribution value per share | RMB 1 | 3.27 | 2.69 | 2.57 | 20 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Total GHG Emissions | Ton | 1311.43 | 1412.26 | 1433.38 |
Total GHG Emissions Intensity (By Area) | Ton/m² | 0.02 | 0.02 | 0.02 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Hazardous Electronic Waste | Piece | 552 | 367 | 267 |
Hazardous Waste (Electronic and IT Equipment) | Piece | 552 | 367 | 267 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Natural Gas Consumption | m³ | 78348 | 101198 | 105233 |
Natural Gas Consumption per Unit Area | m³/m² | 1.97 | 2.5 | 2.49 |
Power Consumption per Unit Area | kWh/m² | 110.33 | 113.32 | 112.41 |
Purchased Electricity | kWh | 7966368 | 8379918 | 8588570 |
Total Direct Energy Consumption | L | 178838 | 160313 | 164895 |
Total Indirect Energy Consumption | kWh | 7966368 | 8379918 | 8588570 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Water Consumption | Ton | 39002.02 | 42882.79 | 47178.38 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Packaging Material Consumption (Paper) | Bag | 5860 | 7106 | 7380 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2017 |
---|---|---|
Total Investment in Ecological Restoration | billion RMB | 1.2 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Number of Employees Aged 30-50 | Person | 3833 | 3765 | 3650 |
Number of Employees Aged Above 50 | Person | 470 | 426 | 381 |
Number of Employees Aged Below 30 | Person | 932 | 1348 | 1686 |
Number of Employees in Mainland China | Person | 5228 | 5532 | 5710 |
Number of Employees in Overseas | Person | 7 | 7 | 7 |
Number of Female Employees | Person | 2296 | 2431 | 2508 |
Number of Male Employees | Person | 2939 | 3108 | 3209 |
Number of Total Employees | Person | 5235 | 5539 | 5717 |
Percentage of Employees Aged 30-50 | % | 73.24 | 67.98 | 63.87 |
Percentage of Employees Aged Above 50 | % | 8.98 | 7.69 | 6.67 |
Percentage of Employees Aged Below 30 | % | 17.81 | 24.34 | 29.5 |
Percentage of Employees in Mainland China | % | 99.87 | 99.87 | 99.88 |
Percentage of Employees in Overseas | % | 0.13 | 0.13 | 0.12 |
Percentage of Female Employees | % | 43.83 | 43.87 | 43.85 |
Percentage of Male Employees | % | 56.17 | 56.13 | 56.15 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 6.83 | 4.57 | 4.26 |
Turnover Rate of Employees Aged Above 50 | % | 0.78 | 0.85 | 0.89 |
Turnover Rate of Employees Aged Below 30 | % | 1.78 | 1.58 | 2.27 |
Turnover Rate of Employees in Mainland China | % | 9.39 | 7 | 7.42 |
Turnover Rate of Female Employees | % | 3.24 | 2.43 | 3.7 |
Turnover Rate of Male Employees | % | 6.15 | 4.57 | 4.72 |
Turnover Rate of Total Employees | % | 9.39 | 7 | 7.42 |
Lost days due to work injury.
Standard Indicator | Unit | 2017 |
---|---|---|
Lost Days Due to Work-related Injuries | Day | 2 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Health Check Coverage for Employees | % | 90 | 90 | 90 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Percentage of Trained Female Employees | % | 100 | 100 | 100 |
Percentage of Trained General Employees | % | 100 | 100 | 100 |
Percentage of Trained Male Employees | % | 100 | 100 | 100 |
Percentage of Trained Middle Management | % | 100 | 100 | 100 |
Percentage of Trained Senior Management | % | 100 | 100 | 100 |
Total Cost of Training | RMB 10000 | 929.77 | 1134.3 | 991.3 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Average Training Hours (Female) | h | 22 | 23 | 23 |
Average Training Hours (General Employees) | h | 23 | 24 | 24 |
Average Training Hours (Male) | h | 22 | 22 | 22 |
Average Training Hours (Middle Management) | h | 17 | 17 | 17 |
Average Training Hours (Senior Management) | h | 17 | 17 | 17 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Complaint Growth Rate | % | -22.94 | 54.76 | |
Complaints Handling Rate | % | 100 | 95.24 | 99.23 |
Total Number of Customer Complaints | Case | 109 | 84 | 130 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2015 | 2016 | 2017 |
---|---|---|---|---|
Number of Anti-corruption Training Session | Times | 4 | 4 | 6 |
Number of Attendance for Anti-corruption Training | Person-times | 740 | 1385 | 2460 |