Corporate Social Responsibility Report 2017
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Environmental solar energy street lights installed | lights | 71 | 62 |
| Investment in environmental solar energy street lights | CNY | 50000 | 62 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Fortune Global 500 ranking | 497 | 9 | |
| Number of employees - Age group 30-50 | 13998 | 34 | |
| Number of employees - Age group Above 50 | 470 | 34 | |
| Number of employees - Age group Below 30 | 8213 | 34 | |
| Number of employees - Female | 13376 | 34 | |
| Number of employees - General staff | 21194 | 34 | |
| Number of employees - Male | 9305 | 34 | |
| Number of employees - Middle management | 1321 | 34 | |
| Number of employees - Senior management | 166 | 34 | |
| Percentage of employees - Female | % | 58.97 | 34 |
| Percentage of employees - Male | % | 41.03 | 34 |
| Retained double World Top 500 status | Yes | 80 | |
| Top 10 Asian life insurance companies ranking for New China Life Insurance | Top 10 | 84 | |
| Total number of employees in NCI headquarter | 1504 | 45 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Employee turnover | 1558 | 36 | |
| Employee turnover rate (30-50) | % | 7.85 | 36 |
| Employee turnover rate (Above 50) | % | 12.13 | 36 |
| Employee turnover rate (Below 30) | % | 4.89 | 36 |
| Employee turnover rate (Female) | % | 5.88 | 36 |
| Employee turnover rate (Male) | % | 8.07 | 36 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of employees trained by employment type: General staff | 975 | 45 | |
| Number of employees trained by employment type: Middle management | 79 | 45 | |
| Number of employees trained by employment type: Senior management | 13 | 45 | |
| Number of employees trained by gender: Female | 570 | 45 | |
| Number of employees trained by gender: Male | 497 | 45 | |
| Percentage of department heads trained | % | 99 | 45 |
| Percentage of manager grade staff trained | % | 88 | 45 |
| Percentage of professional sequencers trained | % | 97 | 45 |
| Percentage of trained employees who are female | % | 97 | 45 |
| Percentage of trained employees who are male | % | 95 | 45 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Average training hour per trained employee by employment type: General staff | hours | 45 | 45 |
| Average training hour per trained employee by employment type: Middle management | hours | 57 | 45 |
| Average training hour per trained employee by employment type: Senior management | hours | 40 | 45 |
| Average training hour per trained employee by gender: Female | hours | 46 | 45 |
| Average training hour per trained employee by gender: Male | hours | 46 | 45 |
| Average training hours per employee in NCI headquarter | hours | 46 | 45 |
Number of suppliers by geographical region.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Number of suppliers in Beijing | suppliers | 140 | 60 |
| Number of suppliers in Guangdong | suppliers | 33 | 60 |
| Number of suppliers in Hebei | suppliers | 28 | 60 |
| Number of suppliers in Jiangsu | suppliers | 16 | 60 |
| Number of suppliers in Liaoning | suppliers | 20 | 60 |
| Number of suppliers in Shandong | suppliers | 29 | 60 |
| Number of suppliers in Shanghai | suppliers | 9 | 60 |
| Number of suppliers in Zhejiang | suppliers | 60 | 60 |
| Total asset size | billion RMB | 710.275 | 9 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2016 | 2017 | Report Pages |
|---|---|---|---|---|
| CIRC insurance company service evaluation rating for New China Life Insurance | AA | 84 | ||
| Number of electronic policies issued | million | 4.77 | 50 | |
| Proportion of first year premiums from health insurance in first year premiums | percent | 35 | 5 | |
| Proportion of first year premiums from regular premium products with payment periods of ten years or more in first year regular premiums | percent | 60 | 66 | 5 |
| Proportion of first year regular premiums in new business | percent | 50 | 87 | 5 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Annual Insurance Company (Life Insurance) award by China Business Network Co., Ltd. for New China Life Insurance | award | 1 | 84 |
| Annual compound growth rate of brand value over 13 years | % | 28 | 80 |
| Increase in brand value from last year | billion RMB | 67 | 80 |
| New China Life Insurance brand ranking in China's 500 Most Valuable Brands | 87th | 80 | |
| New China Life Insurance ranking in Fortune Global 500 | 497th | 80 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Coverage rate of electronic policies | % | 76.2 | 50 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2016 | 2016-2017 | 2017 | Report Pages |
|---|---|---|---|---|---|
| Annual Excellent Social Responsibility Insurance Company award by Economic Observer for New China Life Insurance | award | 1 | 84 | ||
| Award: 2017 China Listed Company Charity Action Award | won | 83 | |||
| Award: Best Health Insurance Product Award for Healthy and Worriless Critical Disease Insurance Product (C1) series | won | 83 | |||
| Award: Best Selling Insurance Product Award for Enjoy Golden Life Type A Life Annuity Insurance (bonus) | won | 83 | |||
| Award: Jin Zhi Award at Financial Innovation and Development of Chinese Listed Companies Summit Forum | won | 83 | |||
| Award: Life Insurance Company with Excellent Competitiveness at 9th Excellence Competitive Financial Summit | won | 83 | |||
| Award: Top 10 China Insurance Charities | won | 83 | |||
| Award: Winner of The Tripod Award at 9th Excellence Competitive Financial Summit | won | 83 | |||
| Brand value of New China Life Insurance | billion RMB | 37.935 | 80 | ||
| Consecutive years New China Life Insurance received highest CIRC service evaluation rating | years | 2 | 84 | ||
| Consecutive years ranked in top 100 of China's 500 Most Valuable Brands | years | 6 | 80 | ||
| Forbes World's 2000 Largest Public Companies ranking | 369 | 9 | |||
| Forbes World's 2000 Largest Public Companies ranking for New China Life Insurance | rank | 369 | 79 | ||
| Fortune Global 500 ranking for New China Life Insurance | rank | 497 | 82 | ||
| Golden Financial Year Best Guarantee Insurance Product Award for Healthy and Worriless Critical Disease Insurance Product (C1) | award | 1 | 84 | ||
| Hong Kong Stock Top 100 comprehensive strength ranking for New China Life Insurance | rank | 38 | 79 | ||
| Insurance business income | billion RMB | 109.294 | 9 | ||
| Investment to promote transformation and upgrading of animal husbandry in poor areas | CNY | 1000000 | 62 | ||
| Poor households covered by health risk insurance | households | 10000 | 62 | ||
| Proportion of renewal premiums in gross written premiums | percent | 58 | 71 | 5 | |
| Quilts donated to elderly over 65 years old | quilts | 254 | 62 | ||
| Top 5 China life insurance companies ranking for New China Life Insurance | Top 5 | 84 | |||
| Top 500 Chinese Enterprises ranking for New China Life Insurance | rank | 114 | 82 | ||
| Top 500 Chinese Service Enterprises ranking for New China Life Insurance | rank | 51 | 82 | ||
| Total books collected in 2 months | books | 7684 | 63 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2017 | Report Pages |
|---|---|---|---|
| Books and sports goods donated | items | 4000 | 62 |
| Books donated | books | 60000 | 62 |
| Books donated to Jiantabao Mingrong primary school, Xiji County, Guyuan City, Ningxia Province | books | 6000 | 63 |
| Funds raised for poverty alleviation | CNY | 100000 | 62 |
| Health risk insurance coverage for poor households | households | 600 | 62 |
| Number of students nearly benefiting from donations | students | 1000 | 63 |
| Primary schools donated to (including 9 million insurances, 4000 books and sports goods, 100000 for raising funds, 1000 sets of stationery, and more than 60000 books) | schools | 20 | 62 |
| Sets of all kinds of stationery donated to 10 poverty primary schools | sets | 1000 | 63 |
| Sets of stationery donated | sets | 1000 | 62 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit |
|---|---|
| NOâ‚“ Emissions | kg |
| PM10 Emissions | kg |
| PM2.5 Emissions | kg |
| SOâ‚“ Emissions | kg |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Indirect Energy Emissions (Scope 2) | tonnes |
| Mobile Combustion Emissions | tonnes |
| Total GHG Emissions | tonnes |
| Total GHG Emissions Intensity (By Employee) | tonnes/person |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Non-Hazardous Waste (Electronic Waste) | piece |
| Paper Waste | tonnes |
| Total Non-Hazardous Waste Intensity (By Employee) | pieces/person |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Grid Electricity Consumption | kWh | 1501094 |
| Grid Purchased Electricity Intensity (By Employee) | kWh/person | 998.07 |
| Purchased Electricity | kWh | 1501094 |
| Purchased Electricity Intensity (By Employee) | kWh/person | 998.07 |
| Total Electricity Consumption Intensity (By Employee) | kWh/person | 998.07 |
| Total Indirect Energy Consumption | kWh | 1501094 |
| Total Purchased Energy | kWh | 1501094 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit |
|---|---|
| Water Consumption | tonnes |
| Water Consumption Intensity (By Revenue) | tonnes/person |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Employees Aged 30-50 | 13998 | |
| Number of Employees Aged Above 50 | 470 | |
| Number of Employees Aged Below 30 | 8213 | |
| Number of Female Employees | 13376 | |
| Number of General Employees | 21194 | |
| Number of Male Employees | 9305 | |
| Number of Middle Management Employees | 1321 | |
| Number of Senior Management Employees | 166 | |
| Number of Total Employees | 22581 | |
| Percentage of Female Employees | % | 58.97 |
| Percentage of Male Employees | % | 41.03 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 7.85 |
| Turnover Rate of Employees Aged Above 50 | % | 12.13 |
| Turnover Rate of Employees Aged Below 30 | % | 4.89 |
| Turnover Rate of Female Employees | % | 5.88 |
| Turnover Rate of Male Employees | % | 8.07 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Percentage of Trained Female Employees | % | 97 |
| Percentage of Trained General Employees | None | |
| Percentage of Trained Male Employees | % | 95 |
| Percentage of Trained Middle Management | None | |
| Percentage of Trained Senior Management | None |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Average Training Hours (Female) | hours | 46 |
| Average Training Hours (General Staff) | hours | 45 |
| Average Training Hours (Male) | hours | 46 |
| Average Training Hours (Middle Management) | hours | 57 |
| Average Training Hours (Senior Management) | hours | 40 |
| Average Training Hours per Employee | hours | 46 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Number of Suppliers in Mainland China | suppliers | 335 |
| Number of Total Suppliers | suppliers | 335 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2017 |
|---|---|---|
| Investment in Targeted Poverty Alleviation | CNY | 100000 |
| Total In-kind Donations | sets | 4000 |