ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2016/2017

Year: 2016
Published: 2017-08-14
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015/16 2016/17 Report Pages
Greenhouse Gas Emissions at Hong Kong Headquarters (Office and Showrooms) tonnes CO2e 1916.21 1697.75 12

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015/16 2016/17 Report Pages
Electricity Consumption at Hong Kong Headquarters (Office and Showrooms) kWh 2737438 2425530 12

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2015/16 2016 Report Pages
Family-Friendly Employers Award received 2015/16 5
Year breastfeeding facility set up at Hong Kong headquarters 2016 5

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 Report Pages
Junior Frontline Level (Individual Award Winner) — Watch & Jewellery Category Individual Award Winner 8
Number of staff who received training in Malaysia staff 18 9

The average training hours completed per employee by gender and employee category.

Indicator Unit 2016 Report Pages
Total training hours received by staff in Malaysia hours 220 9

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 2017 Report Pages
2016 Service Retailers of the Year — Gold Award organized by Hong Kong Retail Management Association Gold Award 8
2016 Service Retailers of the Year — Watch & Jewellery Category Award in the Mystery Shoppers Program organized by Hong Kong Retail Management Association Watch & Jewellery Category Award 8
Active users of 'Teamwork' mobile app users 900 6

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2016 Report Pages
Best Service Outlets Certificates of Merit of the 2016 Service & Courtesy Award organized by Hong Kong Retail Management Association Certificates of Merit 8

Description of quality assurance process and recall procedures.

Indicator Unit 2016 Report Pages
Total Service Assurance Regime — Quality Service Scheme Top Award 2016 (Watch & Jewellery, Optical and Gifts Category) organized by MTR Corporation Limited Top Award 8

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2015/16 Report Pages
Award for Breastfeeding Support received 2015/16 5

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015/16 2016/17
Total GHG Emissions tonnes CO2e 1916.21 1697.75

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015/16 2016/17
Grid Electricity Consumption kWh 2737438 2425530
Purchased Electricity kWh 2737438 2425530
Total Indirect Energy Consumption kWh 2737438 2425530

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit
Percentage of Employees Aged 30-50 %
Percentage of Employees Aged Above 50 %
Percentage of Employees Aged Below 30 %
Percentage of Employees in Asia (Excluding China) %
Percentage of Employees in Hong Kong %
Percentage of Employees in Macau %
Percentage of Employees in Mainland China %
Percentage of Female Employees %
Percentage of Full-time Employees %
Percentage of Male Employees %
Percentage of Part-time Employees %

Lost days due to work injury.

Standard Indicator Unit
Lost Days Due to Work-related Injuries man-days

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016
Percentage of Employees Trained None

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2016
Total Training Hours hours 220

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit
Number of Participations in Volunteer Activities participants