2016 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2015 | Report Pages |
|---|---|---|---|
| Technology transfer income revenue share | % | 2 | 4 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Sales of PIMS products revenue share | % | 18 | 4 | |
| Sales of RF-SIM products revenue share | % | 7 | 2 | 4 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Customer Hotline Services revenue share | % | 50 | 46 | 4 |
| Licensing income revenue share | % | 2 | 4 | |
| Telesales Services revenue share | % | 35 | 31 | 4 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Built-in-Secretarial Services revenue share | % | 4 | 3 | 4 |
No standard KPI data is available for this report yet.