2016 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Nitrogen oxides emissions (vehicle usage) | gram | 1976544.97 | 13 |
Particulate matter (PM) emissions (vehicle usage) | gram | 185786.46 | 13 |
Sulfur dioxide (SO2) emissions (vehicle usage) | gram | 3741.45 | 13 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Greenhouse gas emission (CO2) | tons | 12564.83 | 14 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Electricity saved by recycling paper and plastics at Hamleys stores in London | kWh | 54213.6 | 15 |
Paper and plastics recycled at Hamleys stores in London | kg | 13038 | 15 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
CO2 emissions reduced by recycling paper and plastics at Hamleys stores in London | kg | 7744.8 | 15 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Electricity consumption | kWh | 13142453.11 | 14 |
Natural gas consumption | m3 | 652421 | 14 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Water consumption (excluding foreign business) | tons | 444179.54 | 14 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Water resources saved by recycling paper and plastics at Hamleys stores in London | L | 413056 | 15 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Reduction in paper usage compared to previous year (excluding foreign business) | 10% less | 15 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Number of employees aged 30-45 | 6153 | 9 | |
Number of employees over 45 years old | 816 | 9 | |
Number of employees under 30 years old | 4535 | 9 | |
Number of female employees | 9020 | 9 | |
Number of logistics employees in footwear business sector | 439 | 9 | |
Number of male employees | 2484 | 9 | |
Number of management employees in footwear business sector | 1938 | 9 | |
Number of managers in toy business sector | 107 | 9 | |
Number of other employees in toy business sector | 853 | 9 | |
Number of senior executives in toy business sector | 16 | 9 | |
Number of shopping assistants in footwear business sector | 5905 | 9 | |
Number of supervisors in toy business sector | 55 | 9 | |
Number of workers in footwear business sector | 2191 | 9 | |
Number of workers in previous large-scale streamline (Line F) | workers | 50 | 15 |
Number of workers in streamlined circular pipeline (Line F) | workers | 28 | 15 |
Percentage of employees aged 30-45 | % | 53 | 9 |
Percentage of employees over 45 years old | % | 7 | 9 |
Percentage of employees under 30 years old | % | 39 | 9 |
Percentage of female employees | % | 78 | 9 |
Percentage of female employees in the Group | % | 78 | 9 |
Percentage of female management in the Group | % | 64 | 9 |
Percentage of logistics employees in footwear business sector | % | 4 | 9 |
Percentage of male employees | % | 22 | 9 |
Percentage of managers in toy business sector | % | 10 | 9 |
Percentage of other employees in toy business sector | % | 83 | 9 |
Percentage of senior executives in toy business sector | % | 2 | 9 |
Percentage of shopping assistants in footwear business sector | % | 56 | 9 |
Percentage of supervisors in toy business sector | % | 5 | 9 |
Percentage of workers in footwear business sector | % | 21 | 9 |
Total staff | 11347 | 6 | |
Working hours for Head Office, Franchise Department and Retail Office staff, Monday to Friday (afternoon session) | 1:30 p.m. – 6:00 p.m. | 10 | |
Working hours for Head Office, Franchise Department and Retail Office staff, Monday to Friday (morning session) | 9:10 a.m. – 12:00 a.m. | 10 | |
Working hours for Head Office, Franchise Department and Retail Office staff, Saturday of one-day weekend (afternoon session) | 1:30 p.m. – 5:00 p.m. | 10 | |
Working hours for Head Office, Franchise Department and Retail Office staff, Saturday of one-day weekend (morning session) | 9:10 a.m. – 12:00 a.m. | 10 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Employee training by gender - Female staff | % | 89 | 12 |
Employee training by gender - Male staff | % | 11 | 12 |
Employee training by job level - Management | % | 14 | 12 |
Employee training by job level - Non-management | % | 86 | 12 |
Percentage of management employees in footwear business sector | % | 19 | 9 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Labour efficiency increase from streamlined circular pipeline (Line F) | 20% | 15 | |
Total employee training hours | hours | 135590 | 12 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Business revenue | RMB'000 | 3206562 | 6 |
Customer complaints as percentage of total cases (exclusive of foreign business) | % | 0.25 | 19 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Number of mentally-disordered children participating in welfare activity in Nanjing flagship store | 30 | 20 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Donation to charity fund of Suning County in Xuzhou | RMB | 300000 | 20 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2016 |
---|---|---|
Airborne Particulate Matter (PM) Emissions | gram | 185786.46 |
NOâ‚“ Emissions | gram | 1976544.97 |
SOâ‚“ Emissions | gram | 3741.45 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 |
---|---|---|
Total GHG Emissions | tons | 12564.83 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 |
---|---|---|
Non-Hazardous Waste Recycled | kg | 13038 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2016 |
---|---|---|
CO2 Emissions Reduction Compared to Last Year | kg | 7744.8 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 |
---|---|---|
Grid Electricity Consumption | kWh | 13142453.11 |
Natural Gas Consumption | m3 | 652421 |
Purchased Electricity | kWh | 13142453.11 |
Total Energy Consumption | kWh | 13142453.11 |
Total Indirect Energy Consumption | kWh | 13142453.11 |
Total Purchased Energy | kWh | 13142453.11 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 |
---|---|---|
Water Consumption | tons | 444179.54 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit |
---|---|
Energy Consumption Reduction Percentage Compared to Last Year | % |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2016 |
---|---|---|
Packaging Material Savings | percent | 10 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2016 |
---|---|---|
Number of Employees Aged 30-50 | 6153 | |
Number of Employees Aged Above 50 | 816 | |
Number of Employees Aged Below 30 | 4535 | |
Number of Female Employees | 9020 | |
Number of Male Employees | 2484 | |
Number of Total Employees | 11347 | |
Percentage of Employees Aged 30-50 | % | 53 |
Percentage of Employees Aged Above 50 | % | 7 |
Percentage of Employees Aged Below 30 | % | 39 |
Percentage of Female Employees | % | 78 |
Percentage of Male Employees | % | 22 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2016 |
---|---|---|
Percentage of Trained Female Employees | % | 89 |
Percentage of Trained General Employees | % | 86 |
Percentage of Trained Male Employees | % | 11 |
Percentage of Trained Senior Management | % | 14 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2016 |
---|---|---|
Total Training Hours | hours | 135590 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2016 |
---|---|---|
Total Cash Donations | RMB | 300000 |
Total Public Welfare Donations | RMB | 300000 |
Total Social Investment | RMB | 300000 |