2016 Environmental, Social and Governance Report

Year: 2016
Published: 2017-07-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2016 Report Pages
Nitrogen oxides emissions (vehicle usage) gram 1976544.97 13
Particulate matter (PM) emissions (vehicle usage) gram 185786.46 13
Sulfur dioxide (SO2) emissions (vehicle usage) gram 3741.45 13

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 Report Pages
Greenhouse gas emission (CO2) tons 12564.83 14

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 Report Pages
Electricity saved by recycling paper and plastics at Hamleys stores in London kWh 54213.6 15
Paper and plastics recycled at Hamleys stores in London kg 13038 15

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2016 Report Pages
CO2 emissions reduced by recycling paper and plastics at Hamleys stores in London kg 7744.8 15

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 Report Pages
Electricity consumption kWh 13142453.11 14
Natural gas consumption m3 652421 14

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 Report Pages
Water consumption (excluding foreign business) tons 444179.54 14

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2016 Report Pages
Water resources saved by recycling paper and plastics at Hamleys stores in London L 413056 15

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Indicator Unit 2016 Report Pages
Reduction in paper usage compared to previous year (excluding foreign business) 10% less 15

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 Report Pages
Number of employees aged 30-45 6153 9
Number of employees over 45 years old 816 9
Number of employees under 30 years old 4535 9
Number of female employees 9020 9
Number of logistics employees in footwear business sector 439 9
Number of male employees 2484 9
Number of management employees in footwear business sector 1938 9
Number of managers in toy business sector 107 9
Number of other employees in toy business sector 853 9
Number of senior executives in toy business sector 16 9
Number of shopping assistants in footwear business sector 5905 9
Number of supervisors in toy business sector 55 9
Number of workers in footwear business sector 2191 9
Number of workers in previous large-scale streamline (Line F) workers 50 15
Number of workers in streamlined circular pipeline (Line F) workers 28 15
Percentage of employees aged 30-45 % 53 9
Percentage of employees over 45 years old % 7 9
Percentage of employees under 30 years old % 39 9
Percentage of female employees % 78 9
Percentage of female employees in the Group % 78 9
Percentage of female management in the Group % 64 9
Percentage of logistics employees in footwear business sector % 4 9
Percentage of male employees % 22 9
Percentage of managers in toy business sector % 10 9
Percentage of other employees in toy business sector % 83 9
Percentage of senior executives in toy business sector % 2 9
Percentage of shopping assistants in footwear business sector % 56 9
Percentage of supervisors in toy business sector % 5 9
Percentage of workers in footwear business sector % 21 9
Total staff 11347 6
Working hours for Head Office, Franchise Department and Retail Office staff, Monday to Friday (afternoon session) 1:30 p.m. – 6:00 p.m. 10
Working hours for Head Office, Franchise Department and Retail Office staff, Monday to Friday (morning session) 9:10 a.m. – 12:00 a.m. 10
Working hours for Head Office, Franchise Department and Retail Office staff, Saturday of one-day weekend (afternoon session) 1:30 p.m. – 5:00 p.m. 10
Working hours for Head Office, Franchise Department and Retail Office staff, Saturday of one-day weekend (morning session) 9:10 a.m. – 12:00 a.m. 10

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 Report Pages
Employee training by gender - Female staff % 89 12
Employee training by gender - Male staff % 11 12
Employee training by job level - Management % 14 12
Employee training by job level - Non-management % 86 12
Percentage of management employees in footwear business sector % 19 9

The average training hours completed per employee by gender and employee category.

Indicator Unit 2016 Report Pages
Labour efficiency increase from streamlined circular pipeline (Line F) 20% 15
Total employee training hours hours 135590 12

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 Report Pages
Business revenue RMB'000 3206562 6
Customer complaints as percentage of total cases (exclusive of foreign business) % 0.25 19

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2016 Report Pages
Number of mentally-disordered children participating in welfare activity in Nanjing flagship store 30 20

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2016 Report Pages
Donation to charity fund of Suning County in Xuzhou RMB 300000 20

The types of emissions and respective emissions data.

Standard Indicator Unit 2016
Airborne Particulate Matter (PM) Emissions gram 185786.46
NOâ‚“ Emissions gram 1976544.97
SOâ‚“ Emissions gram 3741.45

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016
Total GHG Emissions tons 12564.83

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016
Non-Hazardous Waste Recycled kg 13038

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2016
CO2 Emissions Reduction Compared to Last Year kg 7744.8

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016
Grid Electricity Consumption kWh 13142453.11
Natural Gas Consumption m3 652421
Purchased Electricity kWh 13142453.11
Total Energy Consumption kWh 13142453.11
Total Indirect Energy Consumption kWh 13142453.11
Total Purchased Energy kWh 13142453.11

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016
Water Consumption tons 444179.54

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Energy Consumption Reduction Percentage Compared to Last Year %

Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.

Standard Indicator Unit 2016
Packaging Material Savings percent 10

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016
Number of Employees Aged 30-50 6153
Number of Employees Aged Above 50 816
Number of Employees Aged Below 30 4535
Number of Female Employees 9020
Number of Male Employees 2484
Number of Total Employees 11347
Percentage of Employees Aged 30-50 % 53
Percentage of Employees Aged Above 50 % 7
Percentage of Employees Aged Below 30 % 39
Percentage of Female Employees % 78
Percentage of Male Employees % 22

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016
Percentage of Trained Female Employees % 89
Percentage of Trained General Employees % 86
Percentage of Trained Male Employees % 11
Percentage of Trained Senior Management % 14

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2016
Total Training Hours hours 135590

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2016
Total Cash Donations RMB 300000
Total Public Welfare Donations RMB 300000
Total Social Investment RMB 300000