SUSTAINABLE DEVELOPMENT REPORT 2016 OF SINO-OCEAN GROUP

Company: SINO-OCEAN GP (3377)
Year: 2016
Published: 2017-06-30
Status: Processed
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Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 Report Pages
Electricity consumption per sqm, Beijing WE-LIFE PLAZA kwh 110 38
Reduction in unit power, Beijing WE-LIFE PLAZA watts 33.31 38
Total electricity consumption, Beijing WE-LIFE PLAZA kwh 7560000 38

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2016 Report Pages
Total GFA reserve sq.m. 21699000 9

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2016 Report Pages
Electricity saving rate, Beijing WE-LIFE PLAZA % 11.28 38
Electricity saving, Beijing WE-LIFE PLAZA million kwh 0.9614 38

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2016 Report Pages
2016 green building project area added sq.m 1847401 5
Landbank sq. m 21699000 5
Percentage of GFA reserve in tier-one and tier-two cities 95% 9
Sino-Ocean Group ranking among the 'TOP30 Green Property Developers' at the Green Life Summit of China 2016 rank 2 34
Total number of projects owned >80 9

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2012 2013 2014 2015 2016 Report Pages
Attendance rate of worker representative congresses 100% 32
Average age of employees years 34 34.5 34.6 30, 55
Average age of new employees years 31 32 29 55
Average age of senior management years 43 43 43 56
Employee 6445 6455 7315 54
Employee title proportion: Intermediate professional title 1034 56
Employee title proportion: Intermediate professional title proportion 13.70% 56
Employee title proportion: Senior professional title 249 56
Employee title proportion: Senior professional title proportion 3.30% 56
Formal employee - Female 2567 2586 2962 54
Formal employee - Male 3989 3978 4601 54
Formal employee - Total 6556 6564 7563 54
Group health insurance payout for employees yuan 128800 32
Group-wide new employees recruited (persons) persons 2894 30
Informal employee (excluding labor dispatch) - Female 75 83 101 54
Informal employee (excluding labor dispatch) - Male 92 75 129 54
Informal employee (excluding labor dispatch) - Total 167 158 230 54
Number of new employees in Asset management division 1 3 55
Number of new employees in Capital operation division 48 60 55
Number of new employees in Commercial real estate division 55 107 121 55
Number of new employees in Customer service division 1815 1349 1654 55
Number of new employees in Development division I 142 57 73 55
Number of new employees in Development division II 61 70 37 55
Number of new employees in Development division III 182 156 144 55
Number of new employees in Development division IV 26 37 76 55
Number of new employees in Hong Kong company 7 6 3 55
Number of new employees in Ocean Jiaye Real Estate Agent Co.,Ltd. 166 114 175 55
Number of new employees in Office building division 35 21 64 55
Number of new employees in Product construction division 344 371 410 55
Number of people in Asset management division 8 9 55
Number of people in Capital operation division 49 92 138 55
Number of people in Commercial real estate division 204 301 385 55
Number of people in Customer service division 3233 3157 3616 55
Number of people in Development division I 558 495 302 55
Number of people in Development division II 332 320 161 55
Number of people in Development division III 404 440 414 55
Number of people in Development division IV 170 194 279 55
Number of people in Hong Kong company 30 32 34 55
Number of people in Ocean Jiaye Real Estate Agent Co.,Ltd. 141 166 373 55
Number of people in Office building division 98 108 154 55
Number of people in Product construction division 1021 1035 1472 55
Proportion of Han nationality/minority nationality senior management 13:1 13:1 13:1 56
Proportion of local senior management personnel in Asset management division 22.2% 55
Proportion of local senior management personnel in Capital operation division 5.8% 55
Proportion of local senior management personnel in Commercial real estate division 2.6% 55
Proportion of local senior management personnel in Customer service division 0.1% 55
Proportion of local senior management personnel in Development division I 5.0% 55
Proportion of local senior management personnel in Development division II 4.3% 55
Proportion of local senior management personnel in Development division III 1.2% 55
Proportion of local senior management personnel in Development division IV 0.0% 55
Proportion of local senior management personnel in Hong Kong company 0.0% 55
Proportion of local senior management personnel in Ocean Jiaye Real Estate Agent Co.,Ltd. 0.0% 55
Proportion of local senior management personnel in Office building division 4.5% 55
Proportion of local senior management personnel in Product construction division 1.4% 55
Proportion of male to female senior management 4:1 6:1 3:1 56
Proportion of senior executives hired locally to the senior management 2:1 1:2 2:1 56
Senior management 111 109 248 54
Total assets RMB million 128305 137869 132212 148185 151265 54
Total employees of the Group (including security and cleaning and other basic property employees) (persons) persons 7563 30
Total number (excluding security and cleaning and other basic property employees) 6556 6564 7563 54
Total number of employees (excluding security and cleaning and other property management staff) 7563 5
Total number of new employees 2949 2381 2894 55
Total number of new employees (Female) 1241 1049 1151 55
Total number of new employees (Male) 1708 1332 1743 55

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2012 2013 2014 2015 2016 Report Pages
Average age of quitted employees years 31.3 31.2 32.1 56
Employee loss in Asset management division 2 1 56
Employee loss in Capital operation division 9 9 36 56
Employee loss in Commercial real estate division 42 28 41 56
Employee loss in Customer service division 1267 1383 1466 56
Employee loss in Development division I 89 122 51 56
Employee loss in Development division II 94 80 40 56
Employee loss in Development division III 118 81 95 56
Employee loss in Development division IV 16 17 36 56
Employee loss in Hong Kong company 2 4 1 56
Employee loss in Ocean Jiaye Real Estate Agent Co.,Ltd. 284 85 124 56
Employee loss in Office building division 6 13 33 56
Employee loss in Product construction division 352 387 362 56
Employee loss rate in Asset management division 7.7% 56
Employee loss rate in Capital operation division 19.4% 56
Employee loss rate in Commercial real estate division 9.5% 56
Employee loss rate in Customer service division 27.1% 56
Employee loss rate in Development division I 8.6% 56
Employee loss rate in Development division II 11.0% 56
Employee loss rate in Development division III 15.9% 56
Employee loss rate in Development division IV 12.9% 56
Employee loss rate in Hong Kong company 2.9% 56
Employee loss rate in Ocean Jiaye Real Estate Agent Co.,Ltd. 24.2% 56
Employee loss rate in Office building division 17.7% 56
Employee loss rate in Product construction division 23.3% 56
Total employee loss 2279 2211 2286 56
Total employee loss rate 22.1% 56
Total number of employee loss 2325 2253 2336 55
Total number of employee loss (Female) 1060 990 921 55
Total number of employee loss (Male) 1265 1263 1415 55
Turnover RMB million 28658 31009 30824 38896 34551 54

Lost days due to work injury.

Indicator Unit 2010 2011 2012 2013 2014 2015 2015.5 Report Pages
Accident rate per 1 million sq.m over the years 1.89 0.45 0.17 0.3 54
Accident rate per 1 million sq.m. 1.89 0.45 0.17 0.3 25

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2012 2013 2014 2015 2016 Report Pages
Average health check-up score for employees points 4.4 4.46 32
Qualification rate of safety check (>=80 minute) 85.95% 89.80% 93.18% 94.55% 100.00% 54
Safety inspection pass rate statistics (>= 80 points) % 85.95 89.8 93.18 94.55 100 25

The average training hours completed per employee by gender and employee category.

Indicator Unit 2013 2014 2015 2016 Report Pages
Average training time of high- and middle-level staff in 2016 hours 72.6 31
Average training time of middle- and low-level staff in 2016 hours 48.9 31
Total staff training time in 2016 hours 239443.5 31
Total training time - Captains' Training Camp unit: hours 15453 18984 15837 18150 31
Total training time - Seafarers' Training Camp unit: hours 3672 11376 8664 3784 31
Total training time - Set-sail Training Camp unit: hours 113232 138304 197165 152102 31

Number of suppliers by geographical region.

Indicator Unit 2016 Report Pages
Total number of suppliers 8000 5

Percentage of total products sold or shipped subject to recalls for safety and health reasons.

Indicator Unit 2012 2012 H1 2012 H2 2013 2013 H1 2013 H2 2014 2014 H1 2014 H2 2015 2015 H1 2015 H2 2016 2016 H1 2016 H2 Report Pages
Delivery assessment - Average score 74 79 82 83 83 84 82.91 90 95.14 92.99 24
Delivery assessment - Highest score 87 96 97 97 99 98.87 97.99 99 99.51 98.05 24
Delivery assessment - Lowest score 56 63 64 67 69 74.87 85 90 85.25 85.25 24
Saleable GFA delivered sq.m 2325000 5
Saleable area sold thousand square meters 2611 2583 2923 3197 2902 54

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2012 2012 H1 2012 H2 2013 2013 H1 2013 H2 2014 2014 H1 2014 H2 2015 2015 H1 2015 H2 2016 2016 H1 2016 H2 Report Pages
Advertising value (RMB) RMB 12980000 52
Baidu search index, Sino-Ocean Group 841 1061 52
Baidu search index, Sino-Ocean Group, year-on-year increase 26% 52
Complaint solution rate % 98.27 99.58 99.57 97.93 28
Contracted sales RMB million 31119 35818 40142 40537 50380 5, 54
Customer satisfaction % 66 5
Industry average satisfaction % 69 66 64 66 65 28
Number of customer complaints received 21806 28
Number of customer complaints solved 21354 28
Real-time testing - Score distribution (0, 80) % 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 24
Real-time testing - Score distribution (80, 90) % 93% 64% 43% 36% 22% 25% 9% 0% 0% 0% 24
Real-time testing - Score distribution (90, 100) % 7% 36% 57% 64% 78% 75% 91% 100% 100% 100% 24
Sino-ocean Customer Satisfaction % 69 70 66 65 66 28

Description of consumer data protection and privacy policies, and how they are implemented and monitored.

Indicator Unit 2016 Report Pages
WeChat public signal traffic ratio 38% 52

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2016 Report Pages
Pass rate of relevant corporate rules 100% 32

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2016 Report Pages
Cities covered cities 19 5
Influence number (persons) persons 81120000 52
Number of households served units 144100 5

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2012 2013 2014 2015 2016 Report Pages
Annual index, China Evergrande 76.48 52
Annual index, China Fortune 68.24 52
Annual index, China Overseas Property 68.04 52
Annual index, China Railway 71.45 52
Annual index, China Resources Land 70.65 52
Annual index, Country Garden 87.06 52
Annual index, Greenland China 71.42 52
Annual index, Greenland Group 72.55 52
Annual index, Longhu Group 68.58 52
Annual index, Merchants Shekou 69.08 52
Annual index, Poly Real Estate 74.51 52
Annual index, Sino-Ocean Group 70.42 52
Annual index, Sunac China 68.53 52
Annual index, Vanke Group 87.19 52
Annual index, Wanda Group 83.92 52
Foundation and social donation amount RMB million 66.01 5
Number of hours of voluntary services hours 32168 5
Number of volunteers 1209 5
Revenue RMB million 34551 5
Taxation RMB million 4062 5
Total equity RMB million 42046 43445 44383 48190 49330 54

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Hazardous Waste (Electronic and IT Equipment) kg
Total Hazardous Waste tonnes

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit
Non-Hazardous Waste (Domestic Waste) tonnes

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016
Grid Electricity Consumption kwh 7560000
Purchased Electricity kwh 7560000
Total Electricity Consumption Intensity (By Area) kwh 110
Total Indirect Energy Consumption kwh 7560000
Total Purchased Energy kwh 7560000

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2016
Electricity Usage Reduction Compared to Last Year kwh 961400
Electricity Usage Reduction Percentage Compared to Last Year % 11.28

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2014 2015 2016
Number of Employees in Hong Kong 30 32 34
Number of Female Employees 2567 2586 2962
Number of Full-time Employees 6556 6564 7563
Number of Full-time Employees (Female) 2567 2586 2962
Number of Full-time Employees (Male) 3989 3978 4601
Number of Male Employees 3989 3978 4601
Number of New Employees 2949 2381 2894
Number of New Employees (Female) 1241 1049 1151
Number of New Employees (Hong Kong) 7 6 3
Number of New Employees (Male) 1708 1332 1743
Number of Senior Management Employees 111 109 248
Number of Temporary Workers 167 158 230
Number of Temporary Workers (Female) 75 83 101
Number of Temporary Workers (Male) 92 75 129
Number of Total Employees 6556 6564 7563

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016
Turnover Rate of Total Employees % 22.1

Lost days due to work injury.

Standard Indicator Unit 2010 2011 2012 2013
Rate of Work-related Injuries per 1 million sq.m. 1.89 0.45 0.17 0.3

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2015 2016
Average health check-up score for employees points 4.4 4.46

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2013 2014 2015 2016
Average Training Hours (Middle Management) hours 48.9
Average Training Hours (Senior Management) hours 72.6
Total Training Hours hours 132357 170664 222666 239443.5

Number of suppliers by geographical region.

Standard Indicator Unit 2016
Number of Total Suppliers 8000

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2016
Complaints Handling Rate % 97.93
Number of Complaints Dealt with 21354
Total Number of Customer Complaints 21806

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Standard Indicator Unit 2016
Percentage of Employees Anti-corruption Policies have been Communicated to % 100

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2016
Number of Volunteers among Employees 1209
Total Public Welfare Donations RMB million 66.01
Total Volunteer Service Hours hours 32168