2016 SUSTAINABILITY REPORT

Year: 2016
Published: 2017-05-26
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

The types of emissions and respective emissions data.

Indicator Unit 2014 2015 2016 2017 Report Pages
COD reduction (tonne) tonne 211000 292300 293000 92
COD reduction achieved by Environmental Water projects tonnes 293000 12
Flocculants used tonne 17076 27664.44 38278.6 94
Hypochlorous acid used tonne 2787.93 3042.75 7170.94 94
NOX emissions tonne 2528.64 2722.22 3577.46 93
Nitrogen Oxides (NOx) air emission per kWh of green electricity generated by waste-to-energy and biomass power generation projects g/kWh 1 1.1 1.1 58
Non-compliance with environmental laws and regulations case 1 102
Particulate Matter (PM) air emission per kWh of green electricity generated by waste-to-energy and biomass power generation projects g/kWh 0.1 0.1 0.1 58
Particulate Matter emissions tonne 111.96 129.97 128.13 93
Polyferric Sulfate used tonne 6848.59 94
Polymerization ferric chloride (PFC) consumption for environmental water tonnes 3682.38 63
SO₂ emissions tonne 394.88 408 587.36 93
Sulphur Dioxide (SO2) air emission per kWh of green electricity generated by waste-to-energy and biomass power generation projects g/kWh 1.2 1.3 1.3 58

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2015 2016 Report Pages
CO2 equivalent emissions avoided through clean energy business million tonnes 3.86 56
CO₂e (Scope 1) emissions tonne 3772409.77 4951653.7 93
CO₂e (Scope 2) emissions tonne 182922.58 363387.69 93
CO₂e (Scope 3) emissions tonne 1579.64 12959.39 93
GHG Intensity kg/kWh 1.72 1.62 93
Scope 1 GHG Emission - Environmental Energy tonne CO2 equivalent 4984099.08 57
Scope 1 GHG Emission - Greentech tonne CO2 equivalent 6839.04 57
Scope 2 GHG Emission - Environmental Water tonne CO2 equivalent 363387.69 57
Scope 3 GHG Emission - Environmental Energy tonne CO2 equivalent 3644.02 57
Scope 3 GHG Emission - Greentech tonne CO2 equivalent 1006.25 57
Total GHG Emission - Environmental Energy tonne CO2 equivalent 4951653.7 57
Total GHG Emission - Environmental Water tonne CO2 equivalent 363387.69 57
Total GHG Emission - Greentech tonne CO2 equivalent 12959.29 57

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 2015 2016 Report Pages
Acid consumption during production process tonnes 362.4 63
Acid used tonne 450.92 291.24 362.4 93
Activated carbon consumption during production process tonnes 2838.28 63
Activated carbon used tonne 1613.13 2034.55 2838.28 93
Average plant availability (%) - Industrial and hazardous solid waste projects % N/A 91.98 82.74 92
Average plant availability (%) - Waste-to-energy projects % 87.35 95.42 94.84 92
Ferric Chloride used tonne 9975.41 11044.87 21783.77 94
Ferric chloride consumption for environmental water tonnes 21783.77 63
Fly ash disposed from biomass power generation projects by integrated utilization (e.g. brick making) tonnes 32445.7 60
Fly ash disposed from biomass power generation projects by safe landfill disposal after solidification tonnes 3162.75 60
Fly ash disposed from biomass power generation projects by treatment by qualified companies tonnes 4580 60
Fly ash disposed from biomass power generation projects total tonnes 40188.45 60
Fly ash disposed from waste-to-energy projects by safe landfill disposal after solidification tonnes 235884.16 60
Fly ash disposed from waste-to-energy projects total tonnes 235884.16 60
Fly ash produced tonne 152590 211784.53 276072.01 93
Hazardous waste landfill (m³) 1240000 1244000 1244000 92
Hazardous waste treated tonnes 97941.12 61
Organic flocculant consumption for environmental water tonnes 803.47 63
Projected agricultural and forestry waste processing capacity (contract) tonnes/year 6199800 25
Quicklime/calcium hydroxide used tonne 58161.91 67513.06 90039.09 93
Scale inhibitor consumption for leachate treatment tonnes 34.11 63
Sodium hydroxide consumption for leachate treatment tonnes 41.86 63
Sodium hypochlorite consumption for environmental water tonnes 7720.94 63
Sodium hypochlorite consumption for leachate treatment tonnes 39.03 63

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 2015 2016 Report Pages
Bottom ash disposed from biomass power generation projects by integrated utilization (e.g. brick making) tonnes 92054.52 60
Bottom ash disposed from biomass power generation projects by re-incineration tonnes 35 60
Bottom ash disposed from biomass power generation projects by treatment by qualified companies tonnes 833 60
Bottom ash disposed from biomass power generation projects total tonnes 92922.52 60
Bottom ash disposed from waste-to-energy projects by integrated utilization (e.g. brick making) tonnes 1733527.08 60
Bottom ash disposed from waste-to-energy projects total tonnes 1733527.08 60
Bottom ash produced tonne 1056643 1477381.62 1826449.6 93
Citric acid consumption for leachate treatment tonnes 3.93 63
Household waste processing capacity (operating) tonnes/day 22300 25
Household waste processing capacity (operating, Greentech) tonnes/day 400 25
Household waste treated tonne 5364583 6928000 7345976.68 93
Household waste treated (Renewable materials - Recycled materials) tonnes 7345976.68 63
Industrial waste landfill (m³) 512000 470000 470000 92
Percentage of recycled materials % 90.09 63
Percentage of recycled materials for Environmental Energy operations % 90.09 62
Percentage of recycled materials for Greentech operations % 99.52 62
Projected household waste processing capacity (contract) tonnes/day 50950 25
Projected household waste processing capacity (contract, Greentech) tonnes/day 3800 25
Solid Waste Treated by All Methods (Total) tonnes 68236.51 62
Solid Waste Treated by Sanitary Landfill tonnes 67639.93 62
Solid Waste Treated by Temporary Storage tonnes 596.58 62
Waste-to-energy (tonne per day) tonne/day 14550 18550 22300 92

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2014 2015 2016 Report Pages
Carbon dioxide emission avoided - Waste-to-energy Thousand tonnes 2000 2500 3500 55
Carbon dioxide emissions reduced by green electricity projects tonnes 3884000 12

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Indicator Unit 2014 2015 2016 Report Pages
Agricultural and forestry waste processing capacity (operating) tonnes/year 1600000 25
Biomass treated tonne 344923.04 519393 728000 93
COD reduction Thousand tonnes 220 300 293 59
Hazardous Waste Treated by All Methods (Total) tonnes 32520.89 62
Hazardous Waste Treated by Incineration tonnes 8722.76 62
Hazardous Waste Treated by Sanitary Landfill tonnes 21564.67 62
Hazardous Waste Treated by Temporary Storage tonnes 2233.46 62
Hazardous waste transported tonnes 98552.17 61
Leachate treated by Environmental Water projects million m³ 1.724 12
Leachate treatment 200 400 400 59
Sludge disposed from waste water treatment projects by incineration/co-incineration/seeding tonnes 87740.57 61
Sludge disposed from waste water treatment projects by integrated utilization (e.g. fertilizer and brick making, etc) tonnes 408356.63 61
Sludge disposed from waste water treatment projects by sanitary landfill tonnes 103713.13 61
Sludge disposed from waste water treatment projects by temporary storage tonnes 2352.3 61
Sludge disposed from waste water treatment projects sent to designated third-party for treatment tonnes 55766.55 61
Sludge recycled (%) % 70.83 67.43 70.1 94
Sludge treated in total tonne 298808 518685.6 657929.18 94
Waste water treated by Environmental Water projects billion m³ 1.15 12
Waste water treatment capacity (m³ per day) m³/day 1755000 2535000 3745000 92
Waste water treatment volume (m³) 584790000 866829000 1148279000 92

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 2015 2016 Report Pages
Annual biomass consumption in Greentech business segment tonnes 728000 62
Annual electricity consumption supported (households) households 3045000 56
Annual electricity consumption supported (number of households) households 3045000 12
Average plant availability (%) - Biomass power generation projects % 90.37 92.67 95.29 92
Average plant availability (%) - Solar energy projects % 99.88 99.63 99.89 92
Average plant availability (Environmental Energy) % 94.84% 25
Average plant availability (Greentech) % 95.84% 25
Average unit electricity generation of waste-to-energy projects kWh per tonne of waste incinerated 386 56
Biomass power generation (tonne per year) tonne/year 600000 600000 1600000 92
Calcium Hypochlorite used tonne 1048.28 94
Calcium hydroxide consumption during production process tonnes 90039.09 63
Cement consumption during production process tonnes 10037.18 63
Cement used tonne 13159.77 15489.63 10037.18 93
Electricity (Non-renewable) consumed GJ 560423.29 858292.28 1290061.28 93
Electricity (Renewable) consumed GJ 914291.91 1371130.77 1440182.62 93
Electricity generation (GWh) GWh 1982.53 2738.3 3654.25 92
Energy Intensity KJ/kWh N/A 994.73 867.69 93
Fuel oil consumption during production process tonnes 704.53 63
Fuel oil consumption for Environmental Energy GJ 28315.26 63
Fuel oil consumption for Greentech GJ 16248.42 63
Fuel oil used tonne 508.57 1010.33 704.53 93
Fuel oil/Natural gas consumed GJ 26140.88 61273.76 131083 93
Green electricity generation - Waste-to-energy GWh 2000 2500 3500 55
Green electricity produced from waste-to-energy, biomass power generation, methane-to-energy, solar energy, and wind power GWh 3654 12
Green electricity produced from waste-to-energy, biomass, solar, wind, and methane-to-energy projects GWh 3654 56
Hydrochloric acid consumption for leachate treatment tonnes 1945.88 63
Increase in average unit electricity generation compared to previous year 20% 56
Increase in total electricity generation compared to 2015 33% 56
Lime used tonne 2354.57 3145.11 4354.53 94
Natural gas consumption for Environmental Energy GJ 86519.33 63
Net power generation capacity (Environmental Energy) million kWh 2473.11 25
Net power generation capacity (Greentech) million kWh 891.41 25
Net power generation capacity (Total) million kWh 3364.52 25
Non-renewable energy consumption for Environmental Energy GJ 18266 63
Non-renewable energy consumption for Environmental Water GJ 1245756.41 63
Non-renewable energy consumption for Greentech GJ 26038.87 63
PAFC used tonne 2333.358 94
PFC used tonne 5052.81 10082.8 3682.38 94
Renewable energy consumption for Environmental Energy GJ 1246716.98 63
Renewable energy consumption for Greentech GJ 193465.64 63
Total energy consumed GJ 1500856.63 2290696.81 2861326.9 93
Total energy consumption for Environmental Energy GJ 1379817.56 63
Total energy consumption for Environmental Water GJ 1245756.41 63
Total energy consumption for Greentech GJ 235752.93 63
Total material consumption of environmental energy tonnes 8153836.37 63
Transmission line length, underground (Environmental Energy) kilometers 19.7 25
Transmission line length, underground (Greentech) kilometers 14.23 25
Transmission line length, underground (Total) kilometers 33.93 25
Wind power (kWh per year) kWh/year N/A 230000000 230000000 92

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 2015 2016 Report Pages
Ammonia water consumption during production process tonnes 23537.56 63
Ammonia water used tonne 10559.29 15321.58 23537.56 93
Demineralized water consumption during production process tonnes 678200.25 63
Demineralized water used tonne 369461.1 407519.99 678200.25 93
Inorganic flocculant consumption for environmental water tonnes 37485.11 63
Lime consumption for environmental water tonnes 4354.53 63
Percentage of recycled and reused water in total water consumption - Environmental Energy % 75.11 64
Percentage of recycled and reused water in total water consumption - Environmental Water % 75.59 64
Percentage of recycled and reused water in total water consumption - Greentech % 52.18 64
Reusable water (m³ per day) m³/day 56389 61600 61600 92
Total material consumption of environmental water tonnes 75820.2 63
Total production water discharged by destinations (Greening) - Environmental Energy 69894 64
Total production water discharged by destinations (Greening) - Greentech 2160 64
Total production water discharged by destinations (River/Ocean) - Environmental Energy 151477 64
Total production water discharged by destinations (Sewage pipelines) - Environmental Energy 421629 64
Total production water discharged by destinations (Sewage pipelines) - Greentech 98383 64
Total production water discharged by destinations (Total) - Environmental Energy 643000 64
Total production water discharged by destinations (Total) - Greentech 100543 64
Total treated water used 16996112.4 64
Total volume of recycled and reused water - Environmental Energy 9888980 64
Total volume of recycled and reused water - Environmental Water 6060269.43 64
Total volume of recycled and reused water - Greentech 1046862.97 64
Waste water treatment 700 1000 1150 59
Water consumption for production (including billed water and recycled water) - Environmental Energy 13165607 64
Water consumption for production (including billed water and recycled water) - Environmental Water 8017453.62 64
Water consumption for production (including billed water and recycled water) - Greentech 2006199.97 64
Water withdrawn from groundwater - Greentech 768 64
Water withdrawn from municipal water supplies or other water utilities - Environmental Energy 11569066 64
Water withdrawn from municipal water supplies or other water utilities - Environmental Water 1957184.19 64
Water withdrawn from municipal water supplies or other water utilities - Greentech 825472 64
Water withdrawn from river - Greentech 133096 64

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2014 2015 2016 Report Pages
Average generation efficiency (Environmental Energy) % 18.82 25
Average generation efficiency (Greentech) % 36 25
Environmental Energy projects projects 65 16
Solar energy (kWh per year) kWh/year 35516000 35516000 35516000 92
Standard coal saved by green electricity projects tonnes 1462000 12

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2014 2015 2016 Report Pages
Cationic polyacrylamide (CPAM) consumption for leachate treatment tonnes 75.57 63
Environmental Water projects projects 80 16
Greentech projects projects 63 16
New Projects projects 44 16
Number of ISO 14001 certificates 18 22 28 93
Number of ISO 9001 certificates 18 22 28 92
Other Environmental Protection Projects projects 5 16
Projects completed construction projects 23 16
Projects under construction projects 39 16
Total Number of Projects projects 213 16
Transmission line length, ground (Environmental Energy) kilometers 141.04 25
Transmission line length, ground (Greentech) kilometers 55.05 25
Transmission line length, ground (Total) kilometers 196.1 25

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2014 2015 2016 Report Pages
Employee age diversity - 30 and below % 25 74
Employee age diversity - 31-40 % 65 74
Employee age diversity - 41-50 % 9 74
Employee age diversity - 51 and above % 1 74
Employee ethnicity diversity - Ethnic minorities % 3 74
Employee ethnicity diversity - Han % 97 74
Employee gender diversity - Female % 76 74
Employee gender diversity - Male % 24 74
Employee location diversity - Local province % 83 74
Employee location diversity - Other province % 17 74
Income tax HK$'000 533990 783275 1062150 92
New hires by age (30 and below) % 66 67
New hires by age (31-40) % 25 67
New hires by age (41-50) % 7 67
New hires by age (51 and above) % 2 67
New hires by ethnicity (Ethnic minorities) % 10 67
New hires by ethnicity (Han) % 90 67
New hires by gender (Female) % 81 67
New hires by gender (Male) % 19 67
New hires by location (Local province) % 36 67
New hires by location (Other provinces) % 64 67
Number of female employees who took maternity/paternity leave 65 73
Number of male employees who took maternity/paternity leave 147 73
Ratio of remuneration between female and male employees - General and technical staff 0.87 73
Ratio of remuneration between female and male employees - Middle-level management 0.9 73
Ratio of remuneration between female and male employees - Senior management 1.08 73
Staff expense HK$'000 538965 748202 893032 92
Total number of female employees who returned to work after maternity/paternity leave ended 64 73
Total number of female employees who returned to work after maternity/paternity leave ended and were still employed 12 months after their return 64 73
Total number of male employees who returned to work after maternity/paternity leave ended 145 73
Total number of male employees who returned to work after maternity/paternity leave ended and were still employed 12 months after their return 145 73

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 Report Pages
Retention rate of female employees who returned to work after maternity/paternity leave ended and were still employed 12 months after return to work (%) % 100 73
Retention rate of male employees who returned to work after maternity/paternity leave ended and were still employed 12 months after return to work (%) % 100 73
Staff turnover or retirement as percentage of total workforce % 6.7 69

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2014 2015 2016 Report Pages
Injury rate (IR) – CEIL employees N/A 0.39 0.19 76, 92
Injury rate (IR) – Independent contractors working onsite 0.25 76
Injury rate (IR) – independent contractors working onsite N/A 0.06 0.25 92
Number of fatalities 1 92

Lost days due to work injury.

Indicator Unit 2016 Report Pages
Absentee days (Day) days 4190 76
Total working hour (Hours) hours 12628759 76

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2014 2015 2016 Report Pages
Number of OHSAS 18001 (GB/T28001-2011) certificates 18 22 28 92
Number of OHSAS 18001 certificates 28 76
Return to work rate of female employees who returned to work after maternity/paternity leave ended (%) % 98.46 73
Return to work rate of male employees who returned to work after maternity/paternity leave ended (%) % 98.64 73
Total number of work-related injury 7 76

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 Report Pages
number of participants in execution trainings 1100 70
number of senior management and technical leaders who completed CEO course (Tsinghua University, 5th session) 36 70

The average training hours completed per employee by gender and employee category.

Indicator Unit 2016 Report Pages
Average annual training time per employee hours 59 12
average training time per employee hours 59 70
increase in average training time per employee compared with previous year % 7 70

Number of suppliers by geographical region.

Indicator Unit 2016 Report Pages
Newly secured projects projects 44 26
Number of commercial clients (Environmental Energy) 36 25
Number of commercial clients (Greentech) 1949 25
Number of commercial clients (Total) 1985 25
Number of government clients (Environmental Energy) 25 25
Number of government clients (Greentech) 30 25
Number of government clients (Total) 55 25

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 Report Pages
PAC used tonne 5531.88 94

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2014 2015 2016 Report Pages
Economic value retained HK$'000 1136396 1259799 1791829 92
Number of students given education opportunities at Everbright International True Love School in Dangshan students 1500 85
Number of students supported by Everbright International Caring Scholarship students 200 85

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2014 2015 2016 Report Pages
Donations HK$'000 1470 2153 4014 92
Donations raised in Daily Donation for Care activity at Ji'nan Waste Water Treatment Project RMB 13750 85
Number of visitors to environmental protection projects people 69500 85
Operating costs HK$'000 3270135 4459857 8661638 92
Revenue HK$'000 6355120 8528393 13971204 92
Subsidies from governments at various levels in China RMB 23000000 16

The types of emissions and respective emissions data.

Standard Indicator Unit 2014 2015 2016
Airborne Particulate Matter (PM) Emissions tonne 111.96 129.97 128.13
NOₓ Emissions tonne 2528.64 2722.22 3577.46
SOₓ Emissions tonne 394.88 408 587.36

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2015 2016
Direct GHG Emissions (Scope 1) tonne 3772409.77 4951653.7
Indirect Energy Emissions (Scope 2) tonne 182922.58 363387.69
Total GHG Emissions tonne 3956912 5324000.78
Total GHG Emissions Intensity (By Energy) kg/kWh 1.72 1.62
Total Other Indirect Energy Emissions (Scope 3) tonne 1579.64 12959.39

Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014 2015 2016
Total Hazardous Waste tonne 152590 211784.53 276072.01
Total Hazardous Waste Intensity (By Unit Product) tonnes/tonne MSW treated 0.0376

Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014 2015 2016
Non-Hazardous Waste (Domestic Waste) tonne 5364583 6928000 7345976.68
Non-Hazardous Waste Disposed tonne 1056643 1477381.62 1826449.6
Recycling Rate of Non-Hazardous Waste % 90.09

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2014 2015 2016
CO2 Emissions Reduction Compared to Last Year Thousand tonnes 2000 2500 3500

Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.

Standard Indicator Unit 2016
Hazardous Waste Intensity Reduction Percentage Compared to Last Year % 0.06

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014 2015 2016
Energy Consumption Intensity (By Unit Product) KJ/kWh 994.73 867.69
Natural Gas Consumption GJ 86519.33
Renewable Energy Consumption GJ 914291.91 1371130.77 1440182.62
Total Energy Consumption GJ 1500856.63 2290696.81 2861326.9
Total Non-Renewable Fuel Consumption GJ 560423.29 858292.28 1290061.28

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2016
Groundwater Withdrawal 768
Municipal Water Consumption 14351622.19
Recycled Water Percentage % 75.11
Recycled Water Usage 16996112.4
Surface Water Withdrawal 133096
Total Wastewater Discharge 743543
Total Water Withdrawal 23452185.19
Water Consumption in Production and Operation tonnes 23289260.59

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2016
Number of Energy-saving and Carbon Reduction Demonstration Projects Achieved projects 65

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016
Percentage of Employees Aged 30-50 % 74
Percentage of Employees Aged Above 50 % 1
Percentage of Employees Aged Below 30 % 25
Percentage of Female Employees % 76
Percentage of Male Employees % 24

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016
Percentage of Employees still Employed 12 Months after Return to Work (Female) % 100
Percentage of Employees still Employed 12 Months after Return to Work (Male) % 100
Turnover Rate of Total Employees % 6.7

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Standard Indicator Unit 2014
Number of Fatalities as a Result of Work-related Injuries persons 1
Number of Work-related Fatalities persons 1

Lost days due to work injury.

Standard Indicator Unit 2016
Lost Days Due to Work-related Injuries days 4190

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016
Percentage of Trained General Employees persons 1100
Percentage of Trained Senior Management persons 36

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2016
Average Training Hours per Employee hours 59

Number of suppliers by geographical region.

Standard Indicator Unit 2016
Number of Total Suppliers 1985

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2014 2015 2016
Number of Complaints Resolved on Products and Services all all all

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2016
Total Public Welfare Donations RMB 13750