2016 Corporate Social Responsibility Report

Year: 2016
Published: 2017-05-25
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2016 Report Pages
Labor contract system type employees Person 1612 36
Number of employees Person 1612 36
Number of employees - 30 to 50 Person 919 36
Number of employees - Above 50 Person 49 36
Number of employees - Female Person 581 36
Number of employees - Mainland China Person 1531 36
Number of employees - Male Person 1031 36
Number of employees - Overseas (including HK, Taiwan and Macau) Person 81 36
Number of employees - Under 30 Person 644 36

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2016 Report Pages
Staff turnover % 12 36
Staff turnover - 30 to 50 % 18 36
Staff turnover - Above 50 % 6 36
Staff turnover - Female % 10 36
Staff turnover - Mainland China % 13 36
Staff turnover - Male % 14 36
Staff turnover - Overseas (including HK, Taiwan and Macau) % 7 36
Staff turnover - Under 30 % 8 36

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2016 Report Pages
The number of occupational injuries Case 1 36

Lost days due to work injury.

Indicator Unit 2016 Report Pages
Loss of working days due to occupational injuries Day 10 36

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2016 Report Pages
Staff training coverage % 100 36
Staff training coverage - Female % 100 36
Staff training coverage - Male % 100 36
Staff training coverage - Management employee % 100 36
Staff training coverage - Ordinary employee % 100 36

The average training hours completed per employee by gender and employee category.

Indicator Unit 2016 Report Pages
Average length of training for all staff Hour 35 36
Average length of training for all staff - Female Hour 32 36
Average length of training for all staff - International management Hour 42 36
Average length of training for all staff - Male Hour 38 36
Average length of training for all staff - Ordinary employee Hour 28 36
Average length of training for all staff - Senior management Hour 35 36

Number of suppliers by geographical region.

Indicator Unit 2016 Report Pages
Total number of suppliers Company 380 36
Total number of suppliers - Mainland China Company 376 36
Total number of suppliers - Overseas Company 4 36

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2016 Report Pages
The number of suppliers involved in the supplier selection process Company 380 36

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2016 Report Pages
Complaint handling rate for products and services % 100 36
Number of complaints about products and services Case 1773 36

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2016
Number of Employees Aged 30-50 Person 919
Number of Employees Aged Above 50 Person 49
Number of Employees Aged Below 30 Person 644
Number of Employees in Mainland China Person 1531
Number of Employees in Overseas Person 81
Number of Female Employees Person 581
Number of Male Employees Person 1031
Number of Total Employees Person 1612
Percentage of Employees Aged 30-50 Percent 57.02
Percentage of Employees Aged Above 50 Percent 3.04
Percentage of Employees Aged Below 30 Percent 39.96
Percentage of Employees in Mainland China Percent 95
Percentage of Employees in Overseas Percent 5
Percentage of Female Employees Percent 36.02
Percentage of Male Employees Percent 63.98

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2016
Turnover Rate of Employees Aged 30-50 % 18
Turnover Rate of Employees Aged Above 50 % 6
Turnover Rate of Employees Aged Below 30 % 8
Turnover Rate of Employees in Mainland China % 13
Turnover Rate of Employees in Overseas % 7
Turnover Rate of Female Employees % 10
Turnover Rate of Male Employees % 14
Turnover Rate of Total Employees % 12

Lost days due to work injury.

Standard Indicator Unit 2016
Lost Days Due to Work-related Injuries Day 10

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2016
Percentage of Employees Trained % 100
Percentage of Trained Female Employees % 100
Percentage of Trained General Employees % 100
Percentage of Trained Male Employees % 100
Percentage of Trained Senior Management % 100

The average training hours completed per employee by gender and employee category.

Standard Indicator Unit 2016
Average Training Hours (Female) Hour 32
Average Training Hours (General Staff) Hour 28
Average Training Hours (Male) Hour 38
Average Training Hours (Senior Management) Hour 35
Average Training Hours per Employee Hour 35

Number of suppliers by geographical region.

Standard Indicator Unit 2016
Number of Suppliers in Mainland China Company 376
Number of Suppliers in Overseas Company 4
Number of Total Suppliers Company 380

Number of products and service related complaints received and how they are dealt with.

Standard Indicator Unit 2016
Complaints Handling Rate % 100
Number of Products and Service Related Complaints Case 1773