Environmental, Social and Governance Report 2016
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Growth rate of beds provided by institutions | 98% | 18 | |
| Growth rate of elderly members | 158% | 18 | |
| Number of beds in elderly care institutions | beds | 1028 | 6 |
| Number of beds provided by institutions - Beijing | beds | 53 | 18 |
| Number of beds provided by institutions - Fujian | beds | 555 | 18 |
| Number of beds provided by institutions - Others | beds | 135 | 18 |
| Number of beds provided by institutions - Total | beds | 1028 | 18 |
| Number of beds provided by institutions - Wuxi | beds | 285 | 18 |
| Number of contracted family doctors | doctors | 400 | 6, 21 |
| Number of contracted residents | residents | 87000 | 21 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of training sessions | 93 | 33 | |
| Number of trainings | 93 | 33 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Total training hours | hours | 1009 | 33 |
Number of suppliers by geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of stations in community healthcare | stations | 182 | 6 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of Grade 3 municipal hospitals in Yiwu City covered by smart medical care family-doctor platform | hospitals | 3 | 21 |
| Number of contracted clients | clients | 87000 | 6 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Growth rate of community service centers | 35% | 18 | |
| Number of community healthcare centers built | centers | 14 | 6 |
| Number of community service centers | centers | 367 | 6 |
| Number of community service centers - Beijing | centers | 51 | 18 |
| Number of community service centers - Fujian | centers | 316 | 18 |
| Number of community service centers - Total | centers | 367 | 18 |
| Number of elderly members - Beijing | persons | 131098 | 18 |
| Number of elderly members - Fujian | persons | 450321 | 18 |
| Number of elderly members - Total | persons | 581419 | 18 |
| Number of elderly members served | persons | 581500 | 6 |
| Number of emergency assistance cases by community care service | cases | 107 | 20 |
| Number of health stations covered by smart medical care family-doctor platform | stations | 182 | 21 |
| Public welfare services provided for communities | times | 1356 | 44 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of community health centers covered by smart medical care family-doctor platform | centers | 14 | 21 |
| Number of people assisted by community care service | people | 107 | 20 |
| Number of volunteers | 5256 | 44 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Total Training Hours | hours | 1009 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Registered Volunteers | 5256 |