ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2016
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2015-2016 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Air travel by staff (Scope 3 - Other indirect emissions, in km) | km | 520947 | 539317 | 5 | |
| Air travel by staff (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 79 | 78 | 5 | |
| Air travel by staff intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in km) | km | 281.6 | 316.7 | 5 | |
| Air travel by staff intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 0.043 | 0.046 | 5 | |
| Electricity consumed (Scope 2 - Energy indirect emissions, in tCO2e) | tCO2e | 14640 | 13601 | 5 | |
| Electricity consumed intensity per HK$1m revenue (Scope 2 - Energy indirect emissions, in tCO2e) | tCO2e | 7.91 | 7.99 | 5 | |
| Fuel consumed (Scope 1 - Direct emissions and removals, in tCO2e) | tCO2e | 134 | 115 | 5 | |
| Fuel consumed intensity per HK$1m revenue (Scope 1 - Direct emissions and removals, in tCO2e) | tCO2e | 0.072 | 0.068 | 5 | |
| Greenhouse gas emissions (total) | tonnes CO2e | 14937 | 13857 | 13 | |
| Greenhouse gas emissions intensity | tonnes CO2e/HKS1m revenue | 8.07 | 8.14 | 13 | |
| Greenhouse gas emissions per square meter of net lettable area for Melbourne commercial investment properties | tCO2e/m2 | 0.11 | 7 | ||
| Paper consumed (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 84 | 68 | 5 | |
| Paper waste disposal (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 72 | 52 | 5 | |
| Total associated greenhouse gas emissions for Melbourne commercial investment properties | tCO2e | 6033 | 7 | ||
| Total greenhouse gas emissions (in tCO2e) | tCO2e | 14937 | 13857 | 5 | |
| Total greenhouse gas emissions intensity per HK$1m revenue (in tCO2e) | tCO2e | 8.07 | 8.14 | 5 | |
| Water usage (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 12 | 11 | 5 | |
| Water usage intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 0.00638 | 0.00643 | 5 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Paper consumed (Scope 3 - Other indirect emissions, in tonnes) | tonnes | 17.6 | 14.2 | 5 |
| Paper waste disposal (Scope 3 - Other indirect emissions, in tonnes) | tonnes | 15.2 | 10.8 | 5 |
| Paper waste disposal (total non-hazardous waste produced) | tonnes | 15.2 | 10.8 | 13 |
| Paper waste disposal intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 0.039 | 0.03 | 5 |
| Paper waste disposal intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in tonnes) | tonnes | 0.008 | 0.006 | 5 |
| Shopping bag consumption intensity per HK$1m revenue (department stores operation) | 2.01 | 1.78 | 6 | |
| Shopping bags consumed (department stores operation) | pieces | 2893000 | 2289000 | 6 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas avoided by recycling waste paper (Scope 3 - Other indirect emissions, in tCO2e) | tCO2e | 12 | 16 | 5 |
| Greenhouse gas avoided by recycling waste paper (Scope 3 - Other indirect emissions, in tonnes) | tonnes | 2.4 | 3.4 | 5 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Paper waste disposal intensity (non-hazardous waste) | tonne/HKS1m revenue | 0.008 | 0.006 | 13 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2015-2016 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Direct and/or indirect energy consumption by type - Electricity | Mwh | 22489 | 20896 | 14 | |
| Direct and/or indirect energy consumption by type - Electricity intensity | Mwh/HKS1m revenue | 12.16 | 12.27 | 14 | |
| Direct and/or indirect energy consumption by type - Fuel | litres | 51980 | 44855 | 14 | |
| Direct and/or indirect energy consumption by type - Fuel intensity | litres/HKS1m revenue | 28.1 | 26.3 | 14 | |
| Electricity consumed (Scope 2 - Energy indirect emissions, in MWh) | MWh | 22489 | 20896 | 5 | |
| Electricity consumed intensity per HK$1m revenue (Scope 2 - Energy indirect emissions, in MWh) | MWh | 12.16 | 12.27 | 5 | |
| Fuel consumed (Scope 1 - Direct emissions and removals, in litres) | litres | 51980 | 44855 | 5 | |
| Fuel consumed intensity per HK$1m revenue (Scope 1 - Direct emissions and removals, in litres) | litres | 28.1 | 26.3 | 5 | |
| NABERS energy and greenhouse gas emissions rating for Melbourne commercial investment properties | stars | 4 | 7 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Water consumption in total | m3 | 20401 | 18902 | 14 |
| Water consumption intensity | m3/HKS1m revenue | 11.03 | 11.1 | 14 |
| Water usage (Scope 3 - Other indirect emissions, in m3) | m3 | 20401 | 18902 | 5 |
| Water usage intensity per HK$1m revenue (Scope 3 - Other indirect emissions, in m3) | m3 | 11.03 | 11.1 | 5 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Total packaging material used for finished products - Shopping bags (Department stores operation only) | thousand pieces | 2893 | 2289 | 14 |
| Total packaging material used for finished products - Shopping bags intensity (Department stores operation only) | pieces/HKS1m revenue | 2.01 | 1.78 | 14 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Total number of employees (permanent staff vs temporary and part-time staff) employed by the Group’s department stores operation and property investments operation in Hong Kong | employees | 804 | 849 | 17 |
| Total number of permanent staff employed by the Group’s department stores operation and property investments operation in Hong Kong | employees | 734 | 773 | 17 |
| Total number of temporary and part-time staff employed by the Group’s department stores operation and property investments operation in Hong Kong | employees | 70 | 76 | 17 |
| Total workforce by age group - 31–40 | % | 16% | 14% | 15 |
| Total workforce by age group - 41–50 | % | 34% | 31% | 15 |
| Total workforce by age group - 51–60 | % | 39% | 45% | 15 |
| Total workforce by age group - 60 above | % | 2% | 2% | 15 |
| Total workforce by age group - Below 31 | % | 9% | 8% | 15 |
| Total workforce by employment type - Permanent | % | 87% | 90% | 15 |
| Total workforce by employment type - Temporary & part-time | % | 13% | 10% | 15 |
| Total workforce by gender - All staff (Female) | % | 76% | 75% | 15 |
| Total workforce by gender - All staff (Male) | % | 24% | 25% | 15 |
| Total workforce by gender - Corporate manager (Female) | % | 47% | 47% | 15 |
| Total workforce by gender - Corporate manager (Male) | % | 53% | 53% | 15 |
| Total workforce by geographical region - China | % | 1% | 1% | 15 |
| Total workforce by geographical region - Hong Kong | % | 99% | 99% | 15 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate by age group - 31–40 | % | 1.86% | 1.47% | 15 |
| Employee turnover rate by age group - 41–50 | % | 2.62% | 2.27% | 15 |
| Employee turnover rate by age group - 51–60 | % | 1.62% | 2.14% | 15 |
| Employee turnover rate by age group - 60 above | % | 0% | 0% | 15 |
| Employee turnover rate by age group - Below 31 | % | 2.01% | 1.60% | 15 |
| Employee turnover rate by gender (Female) | % | 6.98% | 6.01% | 15 |
| Employee turnover rate by gender (Male) | % | 1.12% | 1.47% | 15 |
| Employee turnover rate by geographical region - China | % | 0% | 0% | 15 |
| Employee turnover rate by geographical region - Hong Kong | % | 8.11% | 7.48% | 15 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Number and rate of work-related fatalities | Nil | Nil | 16 |
Lost days due to work injury.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Lost days due to work injury (cases) | cases | 32 | 30 | 16 |
| Lost days due to work injury (lost days) | lost days | 538 | 595 | 16 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Percentage of employees trained by employee category (Corporate manager) | 6% | 4.8% | 16 | |
| Percentage of employees trained by employee category (General staff) | 78.7% | 73.9% | 16 | |
| Percentage of employees trained by employee category (Temporary & part-time) | 15.3% | 21.3% | 16 | |
| Percentage of employees trained by gender (Female) | 75% | 77% | 16 | |
| Percentage of employees trained by gender (Male) | 25% | 23% | 16 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Average training hours completed per employee by employee category (external training) - All levels | hours | 0.92 | 1.32 | 16 |
| Average training hours completed per employee by employee category (external training) - Corporate manager | hours | 11.85 | 12.32 | 16 |
| Average training hours completed per employee by employee category (external training) - General staff | hours | 0.73 | 1.13 | 16 |
| Average training hours completed per employee by employee category (internal training) - Frontline staff (department stores operation only) | hours | 4.3 | 3.1 | 16 |
| Average training hours completed per employee by gender (Female) | hours | 3.48 | 2.99 | 16 |
| Average training hours completed per employee by gender (Male) | hours | 4.31 | 5.33 | 16 |
Number of suppliers by geographical region.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Number of suppliers by geographical region (Department stores operation only) | Data not available | Majority of own merchandise suppliers are located in Hong Kong and European countries | 18 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Percentage of total products sold or shipped subject to recalls for safety and health reasons (Department stores operation only) | incidents | 9 | 9 | 18 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Number of products and service related complaints received and how they are dealt with (Department stores operation only) | 114 cases, 100% settled | 100 cases, 100% settled | 18 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and outcomes of the cases | Nil | Nil | 18 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2015-2016 | 2016 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 134 | 115 | |
| Indirect Energy Emissions (Scope 2) | tCO2e | 14640 | 13601 | |
| Scope 1 GHG Emissions Intensity (By Revenue) | tCO2e/HKS1m revenue | 0.072 | 0.068 | |
| Scope 2 GHG Emissions Intensity (By Revenue) | tCO2e/HKS1m revenue | 7.91 | 7.99 | |
| Scope 3 GHG Emissions (Business Travel) | tCO2e | 79 | 78 | |
| Scope 3 GHG Emissions (Purchased Goods/Services) | tCO2e | 84 | 68 | |
| Scope 3 GHG Emissions (Waste Generated in Operations) | tCO2e | 72 | 52 | |
| Scope 3 GHG Emissions (Water Usage) | tCO2e | 12 | 11 | |
| Total GHG Emissions | tCO2e | 14937 | 6033 | 13857 |
| Total GHG Emissions Intensity (By Area) | tCO2e/m2 | 0.11 | ||
| Total GHG Emissions Intensity (By Revenue) | tCO2e/HKS1m revenue | 8.07 | 8.14 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Paper Waste | tonnes | 15.2 | 10.8 |
| Total Non-Hazardous Waste Intensity (By Revenue) | tonnes | 0.008 | 0.006 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Scope 3 Emissions Reduction Compared to Last Year | tCO2e | 12 | 16 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Non-Hazardous Waste Intensity Reduction Compared to Last Year (By Revenue) | tonne/HKS1m revenue | 0.002 |
| Non-Hazardous Waste Intensity Reduction Percentage Compared to Last Year | % | 25 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Direct Energy Intensity (By Revenue) | litres/HKS1m revenue | 28.1 | 26.3 |
| Grid Electricity Consumption | MWh | 22489 | 20896 |
| Purchased Electricity | MWh | 22489 | 20896 |
| Purchased Electricity Intensity (By Revenue) | MWh/HKS1m revenue | 12.16 | 12.27 |
| Total Direct Energy Consumption | litres | 51980 | 44855 |
| Total Electricity Consumption Intensity (By Revenue) | MWh/HKS1m revenue | 12.16 | 12.27 |
| Total Indirect Energy Consumption | MWh | 22489 | 20896 |
| Total Non-Renewable Fuel Consumption | litres | 51980 | 44855 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Water Consumption | m3 | 20401 | 18902 |
| Water Consumption Intensity (By Revenue) | m3/HKS1m revenue | 11.03 | 11.1 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Packaging Material Intensity (By Revenue) | pieces/HKS1m revenue | 2.01 | 1.78 |
| Packaging Materials Consumed | pieces | 2893000 | 2289000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Number of Employees in Hong Kong | employees | 796 | 840 |
| Number of Employees in Mainland China | employees | 8 | 9 |
| Number of Full-time Employees | employees | 734 | 773 |
| Number of Part-time Employees | employees | 70 | 76 |
| Number of Total Employees | employees | 804 | 849 |
| Percentage of Employees Aged 30-50 | % | 50 | 45 |
| Percentage of Employees Aged Above 50 | % | 41 | 47 |
| Percentage of Employees Aged Below 30 | % | 9 | 8 |
| Percentage of Employees in Hong Kong | % | 99 | 99 |
| Percentage of Employees in Mainland China | % | 1 | 1 |
| Percentage of Female Employees | % | 76 | 75 |
| Percentage of Full-time Employees | % | 87 | 90 |
| Percentage of Male Employees | % | 24 | 25 |
| Percentage of Part-time Employees | % | 13 | 10 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 1.86 | 1.47 |
| Turnover Rate of Employees Aged Above 50 | % | 1.62 | 2.14 |
| Turnover Rate of Employees Aged Below 30 | % | 2.01 | 1.6 |
| Turnover Rate of Employees in Hong Kong | % | 8.11 | 7.48 |
| Turnover Rate of Female Employees | % | 6.98 | 6.01 |
| Turnover Rate of Male Employees | % | 1.12 | 1.47 |
Lost days due to work injury.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | lost days | 538 | 595 |
| Number of Work-related Injuries | cases | 32 | 30 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Percentage of Trained Female Employees | % | 75 | 77 |
| Percentage of Trained Male Employees | % | 25 | 23 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 3.48 | 2.99 |
| Average Training Hours (General Staff) | hours | 0.73 | 1.13 |
| Average Training Hours (Male) | hours | 4.31 | 5.33 |
| Average Training Hours (Senior Management) | hours | 11.85 | 12.32 |
| Average Training Hours per Employee | hours | 0.92 | 1.32 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Number of Recalled Products for Safety and Health Reasons | incidents | 9 | 9 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Complaints Handling Rate | percent | 100 | 100 |
| Number of Complaints Dealt with | cases | 114 | 100 |
| Number of Products and Service Related Complaints | cases | 114 | 100 |