Sustainability Report 2016
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Nitrogen oxides (NOx) Daily average in kg (Kg per million MJ of town gas) | kg (3.84 per million MJ), kg (4.00 per million MJ), kg (4.02 per million MJ), kg (4.20 per million MJ), kg (4.59 per million MJ) | 318 | 353 | 310 | 292 | 314 | 86 |
Nitrogen oxides (NOx) emissions | Tonnes | 149.8 | 89 | ||||
Respirable Suspended Particulates (PM10) emissions | Tonnes | 0.27 | 89 | ||||
Sulphur oxides (SOx) Daily average in kg (Kg per million MJ of town gas) | kg (0.02 per million MJ) | 1.5 | 1.2 | 1.4 | 1.3 | 1.4 | 86 |
Sulphur oxides (SOx) emissions | Tonnes | 98.4 | 89 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2005 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|---|
Annual carbon reduction (Carbon Reduction Competition 2016, mainland China) | tonnes | 2400 | 45 | |||||
CO2 reduction equivalent to electricity saved (Towngas Headquarters and Ma Tau Kok office) | tonnes | 2981 | 3376 | 3613 | 3803 | 3873 | 86 | |
Carbon Emissions per Unit of Town Gas (Hong Kong) | kg | 0.78 | 0.599 | 43 | ||||
Carbon dioxide (CO2) Daily average in metric tonnes (Metric tonnes per million MJ of town gas) | metric tonnes (11.55 per million MJ), metric tonnes (11.70 per million MJ), metric tonnes (11.82 per million MJ), metric tonnes (11.92 per million MJ), metric tonnes (12.09 per million MJ) | 904 | 931 | 904 | 898 | 907 | 86 | |
Carbon emissions reduced by heat recovery system at Tai Po gas production plant | tonnes | 2700 | 33 | |||||
GHG emissions | Tonnes CO2-e | 1055000 | 1088000 | 1028000 | 1305000 | 1258000# | 89 | |
Greenhouse gases (Production equipment) | tonnes CO2-e | 360634 | 365981 | 358582 | 357845 | 359300 | 86 | |
Number of trees equivalent to carbon emissions offset by CHP with landfill gas at Alice Ho Miu Ling Nethersole Hospital | trees per year | 87000 | 41 | |||||
Number of trees equivalent to carbon emissions offset by landfill gas utilisation | trees per year | 2400000 | 41 | |||||
Reduction in GHG emissions of gas production in Hong Kong compared with 2005 | 23% | 33 | ||||||
Reduction in carbon emissions by Combined Heat and Power System (CHP) with landfill gas at Alice Ho Miu Ling Nethersole Hospital | tonnes per year | 2000 | 41 | |||||
Reduction in carbon emissions due to landfill gas utilisation | tonnes per year | 56000 | 41 | |||||
Reduction of carbon emissions by Carbon Reduction Competition (Hong Kong operations) | tonnes per year | 85 | 8 | |||||
Scope 1 - Direct GHG Emissions (Tonnes CO2-e) | Tonnes CO2-e | 797000 | 804000 | 728000 | 927000 | 859000 | 44 | |
Scope 1 - Direct GHG Emissions (Town gas production, Hong Kong) | tonnes CO2-e | 329731 | 334863 | 43 | ||||
Scope 2 - Energy-related Indirect GHG Emissions (Tonnes CO2-e) | Tonnes CO2-e | 258000 | 284000 | 300000 | 378000 | 399000 | 44 | |
Scope 2 - Energy-related Indirect GHG Emissions (Town gas production, Hong Kong) | tonnes CO2-e | 28114 | 24437 | 43 | ||||
Total GHG emissions | tonnes CO2-e | 1258000 | 33 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Chemical waste generated (Daily average in kg per million MJ of town gas) | kg (kg per million MJ of town gas) | 93 (1.23) | 150 (1.94) | 83 (1.07) | 49 (0.64) | 167 (2.10) | 87 |
Hazardous waste (Liquid) | Litres | 28600 | 89 | ||||
Hazardous waste (Solid) | Tonnes | 1134 | 89 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Non-hazardous waste (Liquid) | Litres | 65677 | 89 | ||||
Non-hazardous waste (Solid) | Tonnes | 220180 | 89 | ||||
Non-hazardous waste landfilled | tonnes | N/A | 126.7 | 129.5 | 123.6 | 150.4 | 86 |
Non-hazardous waste recycled | tonnes | N/A | N/A | N/A | 210 | 125.7 | 86 |
PE pipe recycled | Tonnes | 10.7 | 12.6 | 17.8 | 23.6 | 30.9 | 87 |
Scrap metal recycled – from construction and maintenance of plant and pipelines | Tonnes | 35 | 28 | 23 | 77 | 34 | 87 |
Scrap metal recycled – old gas appliances | Tonnes | 926 | 1278 | 1229 | 1265 | 1218 | 87 |
Spent catalyst collected for metal recovery | Tonnes | 35.3 | 39.7 | 23.6 | 11.7 | 18.5 | 87 |
Volume and disposal of formation or produced water (Hong Kong operation) | In 2016, our Hong Kong operation does not involve formation or produced water, which is a byproduct that commonly brought to the surface during the production of hydrocarbons. | 99 |
Description of emissions target(s) set and steps taken to achieve them.
Indicator | Unit | 2016 | 2030 | Report Pages |
---|---|---|---|---|
Chinese government target for carbon intensity reduction from 2005 level by 2030 | reduction | 60%–65% | 6 | |
Projects received from operations in Hong Kong and mainland China for seventh carbon reduction competition | projects | 27 | 33 | |
carbon emissions cut by 25 carbon reduction projects in Mainland China operations | tonnes | 64000 | 9 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Amount of drilling waste (drill mud and cuttings) and strategies for treatment and disposal (Hong Kong operation) | In 2016, our Hong Kong operation does not involve drilling waste. | 99 | |||||
Metal chemical drums reused | Number | 318 | 90 | 15 | 18 | 41 | 87 |
Plastic chemical drums reused | Number | 969 | 914 | 1030 | 1927 | 1021 | 87 |
Spent lube oil recycled | Tonnes | 25.3 | 46.7 | 25.2 | 13.2 | 45.6 | 87 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|
Diesel consumption | GJ | 82204 | 89 | ||
Electricity consumption | GJ | 1567187 | 89 | ||
LNG consumption | GJ | 465110 | 89 | ||
Length of Gas Network | km | 74526 | 82153 | 90765 | 19 |
Length of gas network supplied | km | 90000 | 19 | ||
Natural gas as percentage of fuel mix in Hong Kong | % | 60 | 6 | ||
Other energy consumption | GJ | 9737518 | 89 | ||
Reduction in naphtha consumption due to landfill gas utilisation | tonnes per year | 13000 | 41 | ||
Total town gas customers in Hong Kong | million | 1.86 | 6 | ||
Uninterrupted gas supply rate in Hong Kong | % | 99.99 | 6 | ||
Unleaded petrol consumption | GJ | 68430 | 89 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Reduction in water use at Towngas headquarters compared with 2015 | 1% | 33 | |||||
Total wastewater discharged Daily average in cubic metres (Cubic metres per million MJ of town gas) | cubic metres (3.77 per million MJ), cubic metres (3.97 per million MJ), cubic metres (4.10 per million MJ), cubic metres (4.20 per million MJ), cubic metres (5.74 per million MJ) | 435 | 323 | 307 | 287 | 321 | 86 |
Treated wastewater discharged to marine water bodies Daily average in cubic metres | cubic metres | N/A | N/A | N/A | 47 | 79 | 86 |
Wastewater discharged to sewage | Cubic metres | 2088830 | 89 | ||||
Wastewater discharged to sewage Daily average in cubic metres | cubic metres | N/A | N/A | N/A | 239 | 241 | 86 |
Water Consumption per Million MJ of Town Gas Produced (Hong Kong) | m³ per million MJ of town gas | 38.4 | 37.6 | 37 | 39.4 | 40.5 | 45 |
Water Sales | million tonnes | 424 | 433 | 455 | 19 | ||
Water consumption | Cubic metres | 3731565 | 89 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2016 | Report Pages |
---|---|---|---|
Overall efficiency of Combined Heat and Power System (CHP) with landfill gas at Alice Ho Miu Ling Nethersole Hospital | percent | more than 80 | 41 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Gas appliances polyfoam packaging materials avoided | Tonnes | 1.52 | 1.31 | 1.29 | 1.56 | 1.56 | 87 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
All Hong Kong staff - Full-Time | Number | 2266 | 2310 | 2331 | 2380 | 2392 | 82 |
All Hong Kong staff - Part-Time | Number | 77 | 61 | 79 | 110 | 116 | 82 |
By age group - 26-35 | Number | 330 | 364 | 388 | 385 | 372 | 82 |
By age group - 36-45 | Number | 632 | 563 | 499 | 491 | 487 | 82 |
By age group - 46-55 | Number | 876 | 915 | 947 | 940 | 909 | 82 |
By age group - <26 | Number | 109 | 116 | 106 | 118 | 126 | 82 |
By age group - >=56 | Number | 319 | 352 | 391 | 446 | 498 | 82 |
By employee category - General staff | Number | 1255 | 1341 | 1333 | 1321 | 1322 | 82 |
By employee category - Middle management | Number | 792 | 744 | 768 | 820 | 831 | 82 |
By employee category - Senior management | Number | 219 | 225 | 230 | 239 | 239 | 82 |
By gender - Female | Number | 466 | 485 | 484 | 498 | 505 | 82 |
By gender - Male | Number | 1800 | 1825 | 1847 | 1882 | 1887 | 82 |
Employee age group 26-35 | % | 14.9 | 10.4 | 18.6 | 14 | 14.8 | 83 |
Employee age group 36-45 | % | 2.6 | 4.5 | 6.6 | 3.6 | 6.1 | 83 |
Employee age group 46-55 | % | 1.9 | 2.7 | 3.4 | 2.4 | 3.4 | 83 |
Employee age group <26 | % | 23.9 | 33.8 | 22.5 | 26.8 | 21.3 | 83 |
Employee age group >=56 | % | 1.3 | 3.6 | 3.2 | 2.9 | 3.4 | 83 |
Employees aged 26-35 | Number | 16468 | 90 | ||||
Employees aged 36-45 | Number | 13964 | 90 | ||||
Employees aged 46-55 | Number | 9961 | 90 | ||||
Employees aged <26 | Number | 4656 | 90 | ||||
Employees aged >=56 | Number | 1740 | 90 | ||||
Employees as at 31 December | Number | 39142 | 42294 | 44257 | 45292 | 46803 | 90 |
Female employees | Number | 14844 | 90 | ||||
Full-time employees | Number | 46789 | 90 | ||||
General staff employees | Number | 41375 | 90 | ||||
Male employees | Number | 31945 | 90 | ||||
Middle management employees | Number | 4485 | 90 | ||||
New Recruitment - By age group - 26-35 | Number | 766 | 91 | ||||
New Recruitment - By age group - 36-45 | Number | 465 | 91 | ||||
New Recruitment - By age group - 46-55 | Number | 260 | 91 | ||||
New Recruitment - By age group - <26 | Number | 320 | 91 | ||||
New Recruitment - By age group - >=56 | Number | 42 | 91 | ||||
New Recruitment - By gender - Female | Number | 501 | 91 | ||||
New Recruitment - By gender - Male | Number | 1352 | 91 | ||||
New Recruitment - Total | Number | 1853 | 91 | ||||
New Recruitment Female | Number | 56 | 63 | 42 | 58 | 56 | 83 |
New Recruitment Male | Number | 113 | 111 | 140 | 145 | 144 | 83 |
New Recruitment Total | Number | 169 | 174 | 182 | 203 | 200 | 83 |
New Recruitment by age group 26-35 | Number | 63 | 70 | 73 | 64 | 71 | 83 |
New Recruitment by age group 36-45 | Number | 33 | 22 | 37 | 36 | 34 | 83 |
New Recruitment by age group 46-55 | Number | 16 | 26 | 25 | 21 | 22 | 83 |
New Recruitment by age group <26 | Number | 55 | 50 | 37 | 48 | 56 | 83 |
New Recruitment by age group >=56 | Number | 2 | 6 | 10 | 34 | 17 | 83 |
Part-time employees | Number | 14 | 90 | ||||
Ratio of male to female – General staff | Ratio | 4.3 | 3.9 | 4 | 4.3 | 4.3 | 82 |
Ratio of male to female – Middle management | Ratio | 3.4 | 3.7 | 3.6 | 3.3 | 3.2 | 82 |
Ratio of male to female – Senior management | Ratio | 3.9 | 3.5 | 3.5 | 3.2 | 3.4 | 82 |
Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation | all standard entry level wages fulfilled the regulatory requirement | 97 | |||||
Senior management employees | Number | 929 | 90 | ||||
Total Headcount - Hong Kong gas business | Number | 1943 | 1966 | 1972 | 1999 | 2019 | 82 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Average turnover of workforce | % | 2.3 | 90 | ||||
Average turnover of workforce (Hong Kong gas business) | % | 4.6 | 5.1 | 6.4 | 4.8 | 5.8 | 82 |
Average turnover of workforce (all Hong Kong staff) | % | 4.9 | 6 | 7.5 | 5.8 | 6.7 | 82 |
Turnover Rate by gender - Female | % | 8.8 | 11.4 | 10.9 | 9.4 | 9 | 82 |
Turnover Rate by gender - Male | % | 4 | 4.6 | 6.6 | 4.9 | 6 | 82 |
Turnover rate by age group 26-35 | % | 2.7 | 90 | ||||
Turnover rate by age group 36-45 | % | 1.9 | 90 | ||||
Turnover rate by age group 46-55 | % | 1.7 | 90 | ||||
Turnover rate by age group <26 | % | 3.5 | 90 | ||||
Turnover rate by age group >=56 | % | 1.8 | 90 | ||||
Turnover rate by gender - Female | % | 1.9 | 90 | ||||
Turnover rate by gender - Male | % | 2.5 | 90 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Accident Frequency Rate (Hong Kong) | 0.19 | 0.24 | 0.22 | 0.29 | 0.19 | 58 | |
Accident Incidence Rate (Hong Kong) | 2.5 | 4.9 | 4.4 | 5.3 | 4.1 | 58 | |
Accident incidence rate | Number of reportable accidents per 1000 employees | 2.5 | 4.9 | 4.4 | 5.3 | 4.1 | 81 |
Accidents – all industrial injuries | Number | 10 | 15 | 14 | 19 | 13 | 81 |
Fatal Accidents (Hong Kong) | 1 | 58 | |||||
Fatal accidents | Number | 1 | 1 | 2# | 81, 89 | ||
Number of Accidents – all industrial injuries (Hong Kong) | 10 | 15 | 14 | 19 | 13 | 58 | |
Number of Reportable Accidents (Hong Kong) | 7 | 12 | 12 | 15 | 12 | 58 | |
Occupational diseases rate | Number of incidents per 100000 man-hours | N/A | N/A | 81 | |||
Reportable accidents | Number | 7 | 12 | 12 | 15 | 12 | 81 |
Serious gas-related accidents | Number | 16 | 12 | 14 | 14 | 13 | 89 |
Traffic accident injury rate | Number of traffic accident injuries per 100 vehicles | 3.74 | 1.47 | 1.68 | 1.68 | 3.36 | 81 |
Lost days due to work injury.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Accident frequency rate | Number of accidents per 100000 man-hours | 0.19 | 0.24 | 0.22 | 0.29 | 0.19 | 81 |
Industrial injury man-days lost | Number of man-days | 111 | 194 | 132 | 1676 | 3653.5 | 81, 89 |
Number of Industrial Injury Person – days lost (Hong Kong) | days | 111 | 194 | 132 | 596 | 576 | 58 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Average emergency team arrival time in Hong Kong | minutes | 25 | 6 | ||||
Regular safety inspections – home visits | Number | 1114409 | 1021089 | 1247727 | 1236796 | 1312275 | 81 |
Trench inspections | Number (sites) | 17599 | 13675 | 16390 | 14044 | 12606 | 81 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
External staff environmental training | Hours | 1120 | 818 | 349 | 386 | 431 | 87 |
External staff safety training | Hours | 6720 | 6181 | 6385 | 4991 | 4612 | 81 |
In-house staff environmental training | Hours | 1951 | 1420 | 1012 | 865 | 1653 | 87 |
In-house staff safety training | Hours | 20254 | 17822 | 19726 | 17558 | 19482 | 81 |
Safety training | Hours | 904211 | 906691 | 89 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Average training hours and % of employees received training Female | Hours (%) | 13.7 (94.3) | 15.8 (63.1) | 14.7 (67.9) | 9.4 (44.6) | 9.6 (70.3) | 83 |
Average training hours and % of employees received training General staff | Hours (%) | 8.9 (94.6) | 6.4 (54.2) | 7.1 (62.1) | 6.8 (27.7) | 3.5 (35.6) | 83 |
Average training hours and % of employees received training Male | Hours (%) | 13.9 (92.8) | 13.4 (66.0) | 8.4 (65.7) | 7.6 (40.3) | 5.8 (43.3) | 83 |
Average training hours and % of employees received training Middle management | Hours (%) | 16.4 (94.2) | 21.9 (75.4) | 12.8 (67.6) | 8.7 (53.7) | 10.7 (63.4) | 83 |
Average training hours and % of employees received training Senior management | Hours (%) | 33.0 (97.7) | 32.6 (96.4) | 14.1 (87.5) | 12.6 (75.1) | 9.5 (73.2) | 83 |
Employee Performance and Career Reviews Female | % | 74.2 | 75.3 | 79.8 | 74.5 | 79.8 | 83 |
Employee Performance and Career Reviews General staff | % | 81.4 | 82.2 | 82.2 | 83.6 | 81.9 | 83 |
Employee Performance and Career Reviews Male | % | 85.5 | 89 | 87.1 | 88.8 | 87.1 | 83 |
Employee Performance and Career Reviews Middle management | % | 86.7 | 93.4 | 91.8 | 90.1 | 92.4 | 83 |
Employee Performance and Career Reviews Senior management | % | 80.8 | 85.3 | 83.9 | 82.8 | 82 | 83 |
Employee Performance and Career Reviews Total | % | 83.2 | 86.1 | 85.5 | 85.8 | 85.6 | 83 |
Training Hours (HSE training excluded) Average | Hours | 13.8 | 13.9 | 9.7 | 8 | 6.6 | 83 |
Training Hours (HSE training excluded) Total | Hours | 31349 | 32186 | 22611 | 19069 | 15753 | 83 |
Number of suppliers by geographical region.
Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|
City-gas customers in mainland China | million | 23 | 6 | ||
Number of Water Customers, million as of 31 December | million | 1.04 | 1.12 | 1.19 | 19 |
Percentage of total products sold or shipped subject to recalls for safety and health reasons.
Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|
Gas Sales | billion m³ | 15.2 | 15.5 | 17.1 | 19 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Customer complaints (Towngas Headquarters) | Number | 7 | 16 | 8 | 6 | 13 | 88 |
Customer compliments (Towngas Headquarters) | Number | 6090 | 6026 | 5894 | 6766 | 6930 | 88 |
Number of Bauhinia gas appliances sold | units | 750000 | 19 | ||||
Number of City-gas Customers, million as of 31 December | million | 19 | 20.9 | 23.1 | 19 | ||
Number of Customer Service Centres | centres | 244 | 19 | ||||
Number of city-gas customer accounts served | accounts | 23000000 | 19 |
Description of anti-corruption training provided to directors and staff.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Training Hours (HSE training excluded) Anti-corruption | Hours | 93.75 | 128.75 | 155 | 300 | 200 | 83 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Employees participating in voluntary services | Number | 1079 | 918 | 994 | 859 | 830 | 88 |
Employees participating in voluntary services (mainland utility business) | Number | 6150 | 7240 | 8341 | 9016 | 91 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
---|---|---|---|---|---|---|---|
Annual economic benefits (Carbon Reduction Competition 2016, mainland China) | RMB1.6 million | 45 | |||||
Charitable donations made by the Group | HK$ million | 7.9 | 58.6 | 34.2 | 7.1 | 7.1 | 88 |
Community safety exhibitions | Number | 12 | 12 | 12 | 13 | 12 | 81 |
Community safety talks | Number | 6 | 5 | 10 | 14 | 10 | 81 |
Customer and employee voluntary service hours | hours | 75588 | 8 | ||||
Increase in customer and employee voluntary service hours compared with 2010 | 55% | 8 | |||||
Voluntary service hours (including employees and customers) | Hours | 68508 | 72025 | 79551 | 75369 | 75588 | 88 |
Voluntary service hours (mainland utility business) | Hours | 505722 | 103875 | 82280 | 93701 | 91 |
The types of emissions and respective emissions data.
Standard Indicator | Unit | 2016 |
---|---|---|
NOâ‚“ Emissions | tonnes | 149.8 |
PM10 Emissions | tonnes | 0.27 |
SOâ‚“ Emissions | tonnes | 98.4 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Direct GHG Emissions (Scope 1) | tonnes CO2-e | 797000 | 804000 | 728000 | 927000 | 859000 |
Indirect Energy Emissions (Scope 2) | tonnes CO2-e | 258000 | 284000 | 300000 | 378000 | 399000 |
Total GHG Emissions | tonnes CO2-e | 1055000 | 1088000 | 1028000 | 1305000 | 1258000 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Hazardous Waste (Liquid Waste) | Litres | 28600 | ||||
Hazardous Waste (Solid Waste) | Tonnes | 1134 | ||||
Total Hazardous Waste Intensity (By Unit Product) | kg per million MJ of town gas | 1.23 | 1.94 | 1.07 | 0.64 | 2.1 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Non-Hazardous Waste Recycled | tonnes | 971 | 1358.3 | 1293.4 | 1577.3 | 1327.1 |
Description of emissions target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2016 | 2030 |
---|---|---|---|
CO2 Emissions Reduction Compared to Last Year | tonnes | 64000 | |
Target GHG Emissions Reduction Percentage by 2030 Compared to 2005 | reduction | 60%–65% |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Plastic Waste Reduction Compared to Last Year | Number | None | -55 | 116 | 897 | -906 |
Plastic Waste Reduction Percentage Compared to Last Year | % | -5.675954592363261 | 12.691466083150985 | 87.0873786407767 | -47.01608718214842 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2016 |
---|---|---|
Diesel Fuel Consumption | GJ | 82204 |
Fossil Fuel Consumption | GJ | 621744 |
LNG Consumption | GJ | 465110 |
Purchased Electricity | GJ | 1567187 |
Total Direct Energy Consumption | GJ | 621744 |
Total Energy Consumption | GJ | 11905519 |
Total Indirect Energy Consumption | GJ | 1567187 |
Total Non-Renewable Fuel Consumption | GJ | 621744 |
Unleaded Petrol Consumption | GJ | 68430 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Discharge of Domestic Wastewater | cubic metres per year | 239 | 241 | |||
Surface Water Discharge | cubic metres per day | 47 | 79 | |||
Total Wastewater Discharge | cubic metres per day | 435 | 323 | 307 | 287 | 321 |
Wastewater Discharge Intensity | cubic metres per million MJ | 5.74 | 4.2 | 3.97 | 3.77 | 4.1 |
Water Consumption | cubic metres | 3731565 | ||||
Water Consumption Intensity (By Revenue) | m³ per million MJ of town gas | 38.4 | 37.6 | 37 | 39.4 | 40.5 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Packaging Material Savings | Tonnes | 1.52 | 1.31 | 1.29 | 1.56 | 1.56 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Number of Employees in Hong Kong | Number | 2343 | 2371 | 2410 | 2490 | 2508 |
Number of Female Employees | Number | 466 | 485 | 484 | 498 | 505 |
Number of Full-time Employees | Number | 2266 | 2310 | 2331 | 2380 | 2392 |
Number of General Employees | Number | 1255 | 1341 | 1333 | 1321 | 1322 |
Number of Male Employees | Number | 1800 | 1825 | 1847 | 1882 | 1887 |
Number of Middle Management Employees | Number | 792 | 744 | 768 | 820 | 831 |
Number of New Employees | Number | 169 | 174 | 182 | 203 | 200 |
Number of New Employees (Female) | Number | 56 | 63 | 42 | 58 | 56 |
Number of New Employees (Male) | Number | 113 | 111 | 140 | 145 | 144 |
Number of Part-time Employees | Number | 77 | 61 | 79 | 110 | 116 |
Number of Senior Management Employees | Number | 219 | 225 | 230 | 239 | 239 |
Number of Total Employees | Number | 39142 | 42294 | 44257 | 45292 | 46803 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Turnover Rate of Employees Aged 30-50 | % | 6.3 | ||||
Turnover Rate of Employees Aged Above 50 | % | 1.8 | ||||
Turnover Rate of Employees Aged Below 30 | % | 3.5 | ||||
Turnover Rate of Female Employees | % | 8.8 | 11.4 | 10.9 | 9.4 | 9 |
Turnover Rate of Male Employees | % | 4 | 4.6 | 6.6 | 4.9 | 6 |
Turnover Rate of Total Employees | % | 4.9 | 6 | 7.5 | 5.8 | 6.7 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Standard Indicator | Unit | 2013 | 2014 |
---|---|---|---|
Number of Work-related Fatalities | Number | 1 | 1 |
Number of Work-related Fatalities (Hong Kong) | Number | 1 |
Lost days due to work injury.
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Lost Days Due to Work-related Injuries | days | 111 | 194 | 132 | 2272 | 4229.5 |
Lost Days Due to Work-related Injuries (Hong Kong) | days | 111 | 194 | 132 | 596 | 576 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2015 | 2016 |
---|---|---|---|
Total Hours of Safety Training for Employees | hours | 904211 | 906691 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Investment in Environmental Training | Hours | 3071 | 2238 | 1361 | 1251 | 2084 |
Total Cost of Training | Hours | 29945 | 25341 | 27472 | 23900 | 26178 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Average Training Hours (Female) | Hours | 13.7 | 15.8 | 14.7 | 9.4 | 9.6 |
Average Training Hours (General Staff) | Hours | 8.9 | 6.4 | 7.1 | 6.8 | 3.5 |
Average Training Hours (Male) | Hours | 13.9 | 13.4 | 8.4 | 7.6 | 5.8 |
Average Training Hours (Middle Management) | Hours | 16.4 | 21.9 | 12.8 | 8.7 | 10.7 |
Average Training Hours (Senior Management) | Hours | 33 | 32.6 | 14.1 | 12.6 | 9.5 |
Average Training Hours per Employee | Hours | 13.8 | 13.9 | 9.7 | 8 | 6.6 |
Total Training Hours | Hours | 31349 | 32186 | 22611 | 19069 | 15753 |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Complaint Growth Rate | Percent | 128.57 | -50 | -25 | 116.67 | |
Total Number of Customer Complaints | Number | 7 | 16 | 8 | 6 | 13 |
Description of anti-corruption training provided to directors and staff.
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Total Hours of Anti-corruption Training | Hours | 93.75 | 128.75 | 155 | 300 | 200 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2012 | 2013 | 2014 | 2015 | 2016 |
---|---|---|---|---|---|---|
Number of Volunteer Activities Sessions | Number | 18 | 17 | 22 | 27 | 22 |
Total Public Welfare Donations | HK$ million | 7.9 | 58.6 | 34.2 | 7.1 | 7.1 |
Total Volunteer Service Hours | Hours | 68508 | 72025 | 79551 | 75369 | 75588 |