ESG REPORT 2016
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Group revenue | million RMB | 8302.33 | 7 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Aggregate classroom training sessions per year | sessions | 84 | 15 |
| Aggregate in-store training sessions per year | sessions | 6 | 15 |
| Aggregate number of classroom training sessions | sessions | 2715 | 14 |
| Aggregate number of in-store training sessions | sessions | 1963 | 14 |
| Aggregate persons involved in training | persons | 115895 | 14 |
| Aggregate persons involved per year | persons | 952 | 15 |
| No. of classroom training sessions per year (new employee, functional departments) | sessions | 12 | 15 |
| No. of classroom training sessions per year (new key position) | sessions | 34 | 15 |
| No. of classroom training sessions per year (training program and open class) | sessions | 38 | 15 |
| No. of in-store training sessions per year (new key position) | sessions | 6 | 15 |
| Number of classroom training sessions for head of store, store manager, sales officer | sessions | 436 | 14 |
| Number of classroom training sessions for management trainee | sessions | 295 | 14 |
| Number of classroom training sessions for new employees | sessions | 576 | 14 |
| Number of classroom training sessions for special projects in areas managed by headquarters | sessions | 406 | 14 |
| Number of classroom training sessions for store assistants | sessions | 856 | 14 |
| Number of classroom training sessions for training helper (certified by gold lecturer for terminal sales) | sessions | 146 | 14 |
| Number of in-store training sessions for head of store, store manager, sales officer | sessions | 298 | 14 |
| Number of in-store training sessions for management trainee | sessions | 492 | 14 |
| Number of in-store training sessions for new employees | sessions | 312 | 14 |
| Number of in-store training sessions for special projects in areas managed by headquarters | sessions | 100 | 14 |
| Number of in-store training sessions for store assistants | sessions | 663 | 14 |
| Number of in-store training sessions for training helper (certified by gold lecturer for terminal sales) | sessions | 98 | 14 |
| Persons involved in training for head of store, store manager, sales officer | persons | 8780 | 14 |
| Persons involved in training for management trainee | persons | 9696 | 14 |
| Persons involved in training for new employees | persons | 11624 | 14 |
| Persons involved in training for special projects in areas managed by headquarters | persons | 50000 | 14 |
| Persons involved in training for store assistants | persons | 29136 | 14 |
| Persons involved in training for training helper (certified by gold lecturer for terminal sales) | persons | 6659 | 14 |
| Persons involved per year (new employee, functional departments) | persons | 376 | 15 |
| Persons involved per year (new key position) | persons | 34 | 15 |
| Persons involved per year (training program and open class) | persons | 542 | 15 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Aggregate training hours | hours | 32994 | 14 |
| Aggregate training hours per year | hours | 1072 | 15 |
| Training hours for head of store, store manager, sales officer | hours | 5820 | 14 |
| Training hours for management trainee | hours | 8230 | 14 |
| Training hours for new employees | hours | 5589 | 14 |
| Training hours for special projects in areas managed by headquarters | hours | 2048 | 14 |
| Training hours for store assistants | hours | 6572 | 14 |
| Training hours for training helper (certified by gold lecturer for terminal sales) | hours | 4735 | 14 |
| Training hours per year (new employee, functional departments) | hours | 88 | 15 |
| Training hours per year (new key position) | hours | 680 | 15 |
| Training hours per year (training program and open class) | hours | 304 | 15 |
Number of suppliers by geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of department stores and shopping centres covered | 2709 | 7 | |
| Number of provinces, autonomous regions and municipalities with retail points | 31 | 7 | |
| Number of retail points in Group's retail network | 8907 | 7 | |
| Retail points in Anhui | retail points | 284 | 6 |
| Retail points in Beijing | retail points | 287 | 6 |
| Retail points in Chongqing | retail points | 261 | 6 |
| Retail points in Fujian | retail points | 452 | 6 |
| Retail points in Gansu | retail points | 85 | 6 |
| Retail points in Guangdong | retail points | 582 | 6 |
| Retail points in Guangxi | retail points | 187 | 6 |
| Retail points in Guizhou | retail points | 76 | 6 |
| Retail points in Hainan | retail points | 28 | 6 |
| Retail points in Hebei | retail points | 440 | 6 |
| Retail points in Heilongjiang | retail points | 209 | 6 |
| Retail points in Henan | retail points | 693 | 6 |
| Retail points in Hubei | retail points | 429 | 6 |
| Retail points in Hunan | retail points | 266 | 6 |
| Retail points in Inner Mongolia | retail points | 191 | 6 |
| Retail points in Jiangsu | retail points | 548 | 6 |
| Retail points in Jiangxi | retail points | 183 | 6 |
| Retail points in Jilin | retail points | 221 | 6 |
| Retail points in Liaoning | retail points | 398 | 6 |
| Retail points in Ningxia | retail points | 104 | 6 |
| Retail points in Qinghai | retail points | 53 | 6 |
| Retail points in Shaanxi | retail points | 292 | 6 |
| Retail points in Shandong | retail points | 675 | 6 |
| Retail points in Shanghai | retail points | 288 | 6 |
| Retail points in Shanxi | retail points | 227 | 6 |
| Retail points in Sichuan | retail points | 639 | 6 |
| Retail points in Tianjin | retail points | 141 | 6 |
| Retail points in Tibet | retail points | 3 | 6 |
| Retail points in Xinjiang | retail points | 192 | 6 |
| Retail points in Yunnan | retail points | 159 | 6 |
| Retail points in Zhejiang | retail points | 314 | 6 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Total department stores and shopping centres covered | stores | 2709 | 6 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of anti-corruption training sessions organized | sessions | 27 | 16 |
| Total number of participants in anti-corruption training sessions | participants | 110000 | 16 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Clothes donated to China Foundation for Disabled Persons | pieces | 162191 | 25 |
| Clothes donated to Shanghai Charity Foundation | pieces | 4234 | 25 |
| Clothes donated to Shanghai Foundation for Disabled Persons | pieces | 88849 | 25 |
| Clothes donated to Strategic CSR Network Limited | pieces | 30 | 25 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Total clothes donated to various organizations | pieces | 1023043 | 25 |
| Year-on-year revenue increase | % | 12.5 | 7 |
| Year-on-year sales increase for 7m brand | % | 20 | 7 |
| Year-on-year sales increase for La Babité brand | % | 35.4 | 7 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Electricity Usage Reduction Percentage Compared to Last Year | annually |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Percentage of Employees Trained | percent | 100 |
| Percentage of New Employees Trained | percent | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Average Training Hours per Employee | hours | 1072 |
| Total Training Hours | hours | 32994 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Anti-corruption Training Session | sessions | 27 |
| Number of Attendance for Anti-corruption Training | person-times | 110000 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | participants | 110000 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Total In-kind Donations | pieces | 1023043 |