Corporate Social Responsibility Report 2016
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Emission reduction of COD | 10000 tons | 14.23 | 15.38 | 20.29 | 20 |
| Emission reduction of NOx | 10000 tons | 1.62 | 1.7 | 3.49 | 20 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Category I direct greenhouse gas total emission at Beijing Branch (tons of carbon dioxide) | tons of carbon dioxide | 3162.81 | 3569.6 | 23 | |
| Category I direct greenhouse gas total emission at Head Office | tons of carbon dioxide | 565.34 | 503.96 | 530.59 | 22 |
| Category II energy indirect greenhouse gas total emission at Beijing Branch (tons of carbon dioxide) | tons of carbon dioxide | 35909.7 | 37097.47 | 23 | |
| Category II energy indirect greenhouse gas total emission at Head Office | tons of carbon dioxide | 69155.4 | 68898.89 | 68722.56 | 22 |
| Emission reduction of carbon dioxide equivalent | 10000 tons | 4653.39 | 5298.74 | 5958.84 | 20 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Office paper used at Head Office (tons) | tons | 35.83 | 23 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Emission reduction of ammonia nitrogen | 10000 tons | 1.33 | 1.85 | 2.39 | 20 |
| Emission reduction of sulfur dioxide | 10000 tons | 13.08 | 12.39 | 18.86 | 20 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Consumption of procured power at Beijing Branch (MWh) | MWh | 59453.15 | 61419.65 | 23 | |
| Consumption of procured power at Head Office | MWh | 114495.73 | 114071.01 | 113779.08 | 22 |
| Diesel consumption at Beijing Branch (tons) | tons | 1.67 | 23 | ||
| Diesel consumption at Head Office | tons | 127.49 | 97.77 | 97.69 | 22 |
| Diesel used at Head Office (tons) | tons | 97.69 | 23 | ||
| Emission reduction of standard coal equivalent | 10000 tons | 1969.58 | 2285.24 | 2633.15 | 20 |
| Gasoline used at Head Office (tons) | tons | 101.78 | 23 | ||
| General bituminous coal consumption at Beijing Branch (tons) | tons | 1450 | 1750 | 23 | |
| LPG consumption at Beijing Branch (tons) | tons | 17.69 | 11.25 | 23 | |
| Natural gas consumption at Beijing Branch (10000 cubic meters) | 10000 cubic meters | 36.56 | 34.33 | 23 | |
| Natural gas consumption at Head Office | 10000 cubic meters | 7.6 | 9.09 | 10.33 | 22 |
| Natural gas used at Head Office (10000 cubic meters) | 10000 cubic meters | 10.33 | 23 | ||
| Procured heating at Head Office (MKJ) | MKJ | 20729 | 23 | ||
| Procured power at Head Office (MWh) | MWh | 113779.08 | 23 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Drinking water consumption at Head Office (tons) | tons | 1915 | 23 | ||
| Reduction of water consumption | 10000 tons | 89.91 | 90.32 | 103.88 | 20 |
| Utility water consumption at Head Office (tons) | tons | 244944 | 23 | ||
| Water consumption at Head Office (tons) | tons | 246859 | 23 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Female staff | persons | 196241 | 25 |
| Female staff (percentage) | 54.14% | 25 | |
| Labor dispatch staff (additional) | persons | 5093 | 25 |
| Male staff | persons | 166241 | 25 |
| Male staff (percentage) | 45.86% | 25 | |
| Staff Overseas | persons | 853 | 25 |
| Staff Overseas (percentage) | 0.24% | 25 | |
| Staff aged 31-40 | persons | 80514 | 25 |
| Staff aged 31-40 (percentage) | 22.21% | 25 | |
| Staff aged 41-50 | persons | 139370 | 25 |
| Staff aged 41-50 (percentage) | 38.45% | 25 | |
| Staff aged 51-59 | persons | 45044 | 25 |
| Staff aged 51-59 (percentage) | 12.43% | 25 | |
| Staff aged below 30 | persons | 97382 | 25 |
| Staff aged below 30 (percentage) | 26.86% | 25 | |
| Staff aged over 60 | persons | 172 | 25 |
| Staff aged over 60 (percentage) | 0.05% | 25 | |
| Staff at Head Office | persons | 15116 | 25 |
| Staff at Head Office (percentage) | 4.17% | 25 | |
| Staff in Bohai Sea Rim Area | persons | 59710 | 25 |
| Staff in Central China | persons | 81008 | 25 |
| Staff in Northeast China | persons | 36685 | 25 |
| Staff in Pearl River Delta | persons | 45437 | 25 |
| Staff in West China | persons | 68530 | 25 |
| Staff in Yangtze River Delta | persons | 55143 | 25 |
| Staff of ethnic minorities | persons | 19433 | 25 |
| Staff of ethnic minorities (percentage) | 5.36% | 25 | |
| Total number of staff | persons | 362482 | 25 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Staff churn rate, Bohai Sea Rim Area (%) | % | 1.16 | 1.4 | 27 |
| Staff churn rate, Central Regions (%) | % | 1.4 | 1.7 | 27 |
| Staff churn rate, Head Office (%) | % | 6.12 | 6.1 | 27 |
| Staff churn rate, Northeast Regions (%) | % | 0.84 | 0.8 | 27 |
| Staff churn rate, Pearl River Delta (%) | % | 3.64 | 3.1 | 27 |
| Staff churn rate, West Regions (%) | % | 2.06 | 1.7 | 27 |
| Staff churn rate, Yangtze River Delta (%) | % | 3.59 | 4 | 27 |
| Staff churn rate, aged 26-35 (%) | % | 4.12 | 4.3 | 27 |
| Staff churn rate, aged 36-45 (%) | % | 1.19 | 1.1 | 27 |
| Staff churn rate, aged 46-54 (%) | % | 0.44 | 0.4 | 27 |
| Staff churn rate, aged over 55 (%) | % | 0.12 | 27 | |
| Staff churn rate, aged under 25 (%) | % | 4.71 | 5 | 27 |
| Staff in Bohai Sea Rim Area (percentage) | 16.47% | 25 | ||
| Staff in Central China (percentage) | 22.35% | 25 | ||
| Staff in Northeast China (percentage) | 10.12% | 25 | ||
| Staff in Pearl River Delta (percentage) | 12.53% | 25 | ||
| Staff in West China (percentage) | 18.91% | 25 | ||
| Staff in Yangtze River Delta (percentage) | 15.21% | 25 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Death-in-service rate (%) | % | 0.003 | 0.001 | 27 |
| Number of deaths in service (person) | person | 10 | 4 | 27 |
Lost days due to work injury.
| Indicator | Unit | 2015 | 2016 | Report Pages |
|---|---|---|---|---|
| Workday loss due to work-related injury (day) | day | 32428 | 13573 | 27 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2014 | 2015 | 2016 | up to 2016 | Report Pages |
|---|---|---|---|---|---|---|
| Number of teachers trained under CCB Hope Primary School program | teachers | 50 | 32 | |||
| Number of teachers trained under Points for Dream—Training Plan for Music and Art Teachers in Village Schools | teachers | 200 | 32 | |||
| On-site training attendance, Bank level for Class I branches and department level for Head Office | number of attendance | 2523 | 1123 | 964 | 26 | |
| On-site training attendance, Bank level for Class II branches, department level for Class I branches and division level for Head Office | number of attendance | 42034 | 32457 | 29413 | 26 | |
| On-site training attendance, Business manager and below | number of attendance | 1850816 | 1638669 | 1550351 | 26 | |
| Online training attendance, Bank level for Class I branches and department level for Head Office | number of attendees | 348 | 401 | 384 | 26 | |
| Online training attendance, Bank level for Class II branches, department level for Class I branches and division level for Head Office | number of attendees | 7983 | 9674 | 10112 | 26 | |
| Online training attendance, Business manager and below | number of attendees | 318560 | 341661 | 337127 | 26 | |
| Participation rate of external specialists | % | 12.6 | 3.96 | 9.18 | 29 |
Number of suppliers by geographical region.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Balance of green credit | RMB 100 million | 4870.77 | 7335.63 | 8892.21 | 20 |
| Number of suppliers in Bohai Sea Rim Area | 1137 | 1231 | 1393 | 29 | |
| Number of suppliers in Central China | 47 | 52 | 62 | 29 | |
| Number of suppliers in Northeast China | 21 | 28 | 29 | 29 | |
| Number of suppliers in Pearl River Delta | 181 | 200 | 230 | 29 | |
| Number of suppliers in West China | 26 | 33 | 36 | 29 | |
| Number of suppliers in Yangtze River Delta | 292 | 352 | 388 | 29 | |
| Percentage of procurement expenditure from local suppliers | % | 99.9 | 99.28 | 99.49 | 29 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| CSR training for suppliers (including meetings and business-related workshops) (number of sessions) | 23 | 27 | 28 | 29 | |
| Procurement contract performance rate | % | 100 | 100 | 100 | 29 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | up to 2016 | Report Pages |
|---|---|---|---|
| Number of 'Health Express for Mothers' vehicles purchased | vehicles | 247 | 32 |
| Number of provinces and regions covered by 'Health Express for Mothers' | provinces and regions | 17 | 32 |
| Number of provinces, autonomous regions and municipalities covered by Points for Dream—Hope Project Happy Music Classroom | provinces, autonomous regions and municipalities | 29 | 32 |
| Number of senior high students aided under Constructing the Future program | students | 88500 | 32 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | up to 2016 | Report Pages |
|---|---|---|---|---|
| Annual donation to Bainian Vocational School, Sanya | million RMB | 2 | 32 | |
| Financial aid granted under CCB Financial Aid Plan for Impoverished Mothers of Heroes | million RMB | 45.56 | 32 | |
| Financial aid provided under Love for Tibet program | million RMB | 2.07 | 32 | |
| Number of Hope Schools equipped under CCB Hope Primary School program | schools | 45 | 32 | |
| Number of mothers or wives aided under CCB Financial Aid Plan for Impoverished Mothers of Heroes | mothers or wives | 14504 | 32 | |
| Number of music classrooms equipped under Points for Dream—Hope Project Happy Music Classroom | music classrooms | 87 | 32 | |
| Number of students aided under Love for Tibet program | students | 900 | 32 | |
| Philanthropy donation for poverty alleviation in villages | million RMB | 42.9 | 32 | |
| Total philanthropy donation | million RMB | 74.42 | 32 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| NOâ‚“ Emissions | 10000 tons | 1.62 | 1.7 | 3.49 |
| SOâ‚“ Emissions | 10000 tons | 13.08 | 12.39 | 18.86 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tons of carbon dioxide | 565.34 | 3666.77 | 4100.19 |
| GHG Removals from Newly Planted Trees | tons of carbon dioxide | 46533.9 | 52987.4 | 59588.4 |
| Indirect Energy Emissions (Scope 2) | tons of carbon dioxide | 69155.4 | 104808.59 | 105820.03 |
| Total GHG Emissions | tons of carbon dioxide | 69720.74 | 108475.36 | 109920.22 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Paper Waste | tons | 35.83 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Ammonia Nitrogen Emissions Reduction Compared to Last Year | 10000 tons | 1.33 | 1.85 | 2.39 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Diesel Fuel Consumption | tons | 127.49 | 99.44 | 97.69 |
| Gasoline Consumption | tons | 101.78 | ||
| General bituminous coal consumption at Beijing Branch (tons) | tons | 1450 | 1750 | |
| LPG Consumption | tons | 17.69 | 11.25 | |
| Natural Gas Consumption | 10000 cubic meters | 7.6 | 45.65 | 44.66 |
| Purchased Electricity | MWh | 114495.73 | 173524.16 | 175198.73 |
| Purchased Heating | MKJ | 20729 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Municipal Water Consumption | tons | 246859 | ||
| Water Consumption | tons | 899100 | 903200 | 1038800 |
| Water Consumption in Office | tons | 246859 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Employees Aged 30-50 | persons | 219884 |
| Number of Employees Aged Above 50 | persons | 45216 |
| Number of Employees Aged Below 30 | persons | 97382 |
| Number of Employees in Central China | persons | 81008 |
| Number of Employees in Northeast China | persons | 36685 |
| Number of Employees in Overseas | persons | 853 |
| Number of Employees in West China | persons | 68530 |
| Number of Female Employees | persons | 196241 |
| Number of Male Employees | persons | 166241 |
| Number of Total Employees | persons | 362482 |
| Percentage of Employees Aged 30-50 | % | 60.66 |
| Percentage of Employees Aged Above 50 | % | 12.48 |
| Percentage of Employees Aged Below 30 | % | 26.86 |
| Percentage of Employees in Overseas | % | 0.24 |
| Percentage of Female Employees | % | 54.14 |
| Percentage of Male Employees | % | 45.86 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 5.31 | 5.8 |
| Turnover Rate of Employees Aged Above 50 | % | 0.56 | |
| Turnover Rate of Employees Aged Below 30 | % | 8.83 | 9.3 |
| Turnover Rate of Employees in Bohai Sea Rim Area | % | 1.16 | 1.4 |
| Turnover Rate of Employees in Central China | % | 1.4 | 1.7 |
| Turnover Rate of Employees in Head Office | % | 6.12 | 6.1 |
| Turnover Rate of Employees in Northeast China | % | 0.84 | 0.8 |
| Turnover Rate of Employees in Northeast Regions | % | 0.84 | 0.8 |
| Turnover Rate of Employees in Pearl River Delta | % | 3.64 | 3.1 |
| Turnover Rate of Employees in West China | % | 2.06 | 1.7 |
| Turnover Rate of Employees in Yangtze River Delta | % | 3.59 | 4 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Number of Fatalities as a Result of Work-related Injuries | person | 10 | 4 |
| Number of Work-related Fatalities | person | 10 | 4 |
| Work-related Fatalities Rate | % | 0.003 | 0.001 |
Lost days due to work injury.
| Standard Indicator | Unit | 2015 | 2016 |
|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 32428 | 13573 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Percentage of Trained General Employees | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit |
|---|---|
| Average Training Hours (Female) | |
| Average Training Hours (General Staff) | |
| Average Training Hours (Male) | |
| Average Training Hours (Middle Management) | |
| Average Training Hours (Senior Management) | |
| Average Training Hours per Employee |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Number of Suppliers in Central China | 47 | 52 | 62 | |
| Number of Suppliers in Northeast China | 21 | 28 | 29 | |
| Number of Suppliers in West China | 26 | 33 | 36 | |
| Proportion of Spending on Local Suppliers | % | 99.9 | 99.28 | 99.49 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Number of Supplier Social Responsibility Training Sessions | 23 | 27 | 28 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of Customer Privacy Leakage Incident | |
| Number of Customer Privacy Related Complaints |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit |
|---|---|
| Number of Confirmed Incidents of Corruption |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Investment in Education Donation | million RMB | |
| Investment in Targeted Poverty Alleviation | million RMB | 42.9 |
| Total Public Welfare Donations | million RMB | 74.42 |