Environmental, Social and Governance Information/Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Earth taken out in Outer Ring Project almost placed back to site, reducing earth waste | cubic meters | 4000000 | 6 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| annual office electricity consumption | million kwh | 33.93 | 7 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| annual office water consumption | million tons | 0.66 | 7 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| electricity saved by advertising company | kwh | 120000 | 7 |
| electricity saved from road lighting project | million kwh | 9 | 7 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Average remuneration increase for toll collection staff | % | 6% | 15 |
| Number of female employees | persons | 2545 | 14 |
| Number of front-line employees promoted through open competition at Headquarters | employees | 187 | 17 |
| Number of jobs offered by Headquarters | 891 | 21 | |
| Number of management and professional staff | persons | 1837 | 14 |
| Number of management and professional technical employees promoted through open competition at Headquarters | employees | 25 | 17 |
| Number of retirees handled with social insurance authorities | 58 | 15 | |
| Number of staff aged 30 or below | persons | 946 | 14 |
| Number of staff aged 31-40 | persons | 666 | 14 |
| Number of staff aged 41-50 | persons | 152 | 14 |
| Number of staff aged 51 or above | persons | 3490 | 14 |
| Number of staff with College or below qualification | persons | 3202 | 14 |
| Number of staff with College qualification | persons | 757 | 14 |
| Number of staff with Master or above qualification | persons | 181 | 14 |
| Number of staff with Undergraduate qualification | persons | 1114 | 14 |
| Number of toll collection staff | persons | 3417 | 14 |
| Percentage of female employees | % | 48 | 14 |
| Percentage of staff aged 30 or below | % | 18 | 14 |
| Percentage of staff aged 31-40 | % | 12.7 | 14 |
| Percentage of staff aged 41-50 | % | 2.9 | 14 |
| Percentage of staff aged 51 or above | % | 66.4 | 14 |
| Percentage of staff with College or below qualification | % | 60.9 | 14 |
| Percentage of staff with College qualification | % | 14.4 | 14 |
| Percentage of staff with Master or above qualification | % | 3.4 | 14 |
| Percentage of staff with Undergraduate qualification | % | 21.2 | 14 |
| Signing rate of labor contracts with staff | % | 100 | 14 |
| Total number of employees | persons | 5254 | 14 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of departed staff (Female) | 700 | 15 | |
| Number of departed staff (Guangdong Province) | 1231 | 15 | |
| Number of departed staff (Male) | 552 | 15 | |
| Number of departed staff (Other areas) | 21 | 15 | |
| Number of departed staff (age 30 or below) | 1158 | 15 | |
| Number of departed staff (age 31-40) | 73 | 15 | |
| Number of departed staff (age 41-50) | 19 | 15 | |
| Number of departed staff (age 50 or above) | 2 | 15 | |
| Overall staff turnover rate | % | 23.83% | 15 |
| Staff turnover rate (Female) | % | 13.32% | 15 |
| Staff turnover rate (Guangdong Province) | % | 23.43% | 15 |
| Staff turnover rate (Male) | % | 10.51% | 15 |
| Staff turnover rate (Other areas) | % | 0.40% | 15 |
| Staff turnover rate (age 30 or below) | % | 22.04% | 15 |
| Staff turnover rate (age 31-40) | % | 1.39% | 15 |
| Staff turnover rate (age 41-50) | % | 0.36% | 15 |
| Staff turnover rate (age 50 or above) | % | 0.04% | 15 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of work injury claims handled | claims | 3 | 17 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Company-level safety inspections organized | 4 | 16 | |
| Company-level safety trainings organized | 3 | 16 | |
| Departmental inspections organized | more than 20 | 16 | |
| Emergency drills organized (covering fire, vehicle accident, object strike, food poisoning, other types of accidents) | more than 100 | 16 | |
| Toll collection station (construction project) level inspections organized | nearly 350 | 16 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Aggregate number of employees trained | employees | 2100 | 18 |
| Number of employees receiving re-employment incentive fund at Headquarters | employees | 48 | 17 |
| Number of training seminars organized by Headquarters and departments | seminars | 54 | 18 |
| Participants in large-scale fire safety knowledge contest activities | more than 300 | 16 | |
| Personnel obtained qualification certificates | more than 80 | 16 | |
| Production safety trainings organized at all levels | more than 200 | 16 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Annual cost paid for education and training | RMB | 200000 | 18 |
| Total training hours organized by Headquarters and departments | hours | 12500 | 18 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Number of engineering, procurement and maintenance tendering projects supervised in award-of-bid process | projects | 44 | 20 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2008 | 2009 | 2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Annual complaint rate (reasonable complaint rate) | 1/100000 vehicles | 0.044 | 0.059 | 0.039 | 13 | ||||||
| Complaints regarding the operation | 1190 | 928 | 705 | 13 | |||||||
| Consultation via phone | times | 442000 | 605000 | 572000 | 13 | ||||||
| Customer satisfaction index | 78.6 | 79.5 | 82.6 | 83.1 | 80.3 | 83.3 | 82 | 83.6 | 85.5 | 13 | |
| Total annual complaint rate | 1/100000 vehicles | 0.881 | 0.726 | 0.466 | 13 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2014 | 2015 | 2016 | Report Pages |
|---|---|---|---|---|---|
| Maintenance Quality Indicator (MQI) of Meiguan Expressway | 94 | 96 | 95.4 | 11 | |
| Maintenance Quality Indicator (MQI) of Nanguang Expressway | 96 | 95.4 | 95.7 | 11 | |
| Maintenance Quality Indicator (MQI) of Yanba Expressway | 94.9 | 95.5 | 95.6 | 11 | |
| Maintenance Quality Indicator (MQI) of Yapai Expressway | 92.6 | 98 | 94.8 | 11 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Special inspections organized | 3 | 16 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Donation for construction of transport facilities in Ximin Village, Xinyuan County, Heyuan City, Guangdong Province | RMB | 640000 | 21 |
| Number of health-related lectures for staff | lectures | 5 | 17 |
| Number of young staff registered as volunteers | 200 | 21 | |
| Tax payment of Company and subsidiaries | billion RMB | 0.67 | 21 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2016 | Report Pages |
|---|---|---|---|
| Mutual fund distributed for work-related injury accidents | RMB | 42000 | 17 |
| Number of employees provided continuous aid in financial difficulty | 15 | 21 | |
| Poverty alleviation aid provided by Group | RMB | 330000 | 21 |
| Re-employment incentive fund distributed at Headquarters | RMB | 330000 | 17 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Grid Electricity Consumption | million kwh | 33.93 |
| Purchased Electricity | million kwh | 33.93 |
| Total Indirect Energy Consumption | million kwh | 33.93 |
| Total Purchased Energy | million kwh | 33.93 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Water Consumption in Office | million tons | 0.66 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Electricity Usage Reduction Compared to Last Year | kWh | 120000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Employees Aged 30-50 | persons | 152 |
| Number of Employees Aged Above 50 | persons | 3490 |
| Number of Employees Aged Below 30 | persons | 946 |
| Number of Female Employees | persons | 2545 |
| Number of Total Employees | persons | 5254 |
| Percentage of Employees Aged 30-50 | % | 2.9 |
| Percentage of Employees Aged Above 50 | % | 66.4 |
| Percentage of Employees Aged Below 30 | % | 18 |
| Percentage of Female Employees | % | 48 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 1.75 |
| Turnover Rate of Employees Aged Above 50 | % | 0.04 |
| Turnover Rate of Employees Aged Below 30 | % | 22.04 |
| Turnover Rate of Female Employees | % | 13.32 |
| Turnover Rate of Male Employees | % | 10.51 |
| Turnover Rate of Total Employees | % | 23.83 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Number of Production Safety Emergency Drills | more than 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Percentage of Employees Trained | percent | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Total Training Hours | hours | 12500 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2014 | 2015 | 2016 |
|---|---|---|---|---|
| Total Number of Customer Complaints | 1190 | 928 | 705 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2016 |
|---|---|---|
| Investment in Targeted Poverty Alleviation | RMB | 330000 |
| Total Social Investment | RMB | 702000 |