Environmental, Social and Governance Report 2015
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Chemical oxygen demand (COD) of sewage discharged at Zhejiang Jinda | mg/l | 145–149 | 40 |
Chemical oxygen demand (COD) of sewage discharged at Zhejiang Jinyuan/Jiangsu Jinyuan | mg/l | 150–240/145–219 | 40 |
pH of sewage discharged at Zhejiang Jinda | 8.15–8.21 | 40 | |
pH of sewage discharged at Zhejiang Jinyuan/Jiangsu Jinyuan | 7.72–7.89/7.16–8.02 | 40 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Reduction of carbon dioxide (CO2) emissions from linen yarn production using microwave dryers | tonnes | 10000 | 23 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Coal cinder waste weight | tonnes | 980 | 42 |
Sludge waste percentage of total waste | % | 46 | 42 |
Sludge waste weight | tonnes | 828 | 42 |
Suspended solids concentration of sewage discharged at Zhejiang Jinda | mg/l | 23–32 | 40 |
Suspended solids concentration of sewage discharged at Zhejiang Jinyuan/Jiangsu Jinyuan | mg/l | 11–23/40–76 | 40 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2014 | 2015 | Report Pages |
---|---|---|---|---|
Coal cinder waste percentage of total waste | % | 54 | 42 | |
Percentage of renewable materials in cardboard boxes | Recyclable and reusable | 35 | ||
Percentage of renewable materials in cones | Recyclable and degradable | 35 | ||
Percentage of renewable materials in plastic bags | Degradable | 35 | ||
Percentage of renewable materials in scutched flax (e.g., flax ash) | % | 5 | 35 | |
Recycling rate after sale for cones | % | 20 | 35 | |
Sewage discharged - Jiangsu Jinyuan | 10000 tonnes | 57.19 | 73.5 | 41 |
Sewage discharged - Zhejiang Jinda | 10000 tonnes | 15.4 | 30.9 | 41 |
Sewage discharged - Zhejiang Jinyuan | 10000 tonnes | 81.08 | 67.4 | 41 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Waste disposal expenses | RMB | 380000 | 42 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
---|---|---|---|---|---|
Coal consumption (Jiangsu Jinyuan) | tonne of SCE/tonne of yarn | N/A | N/A | N/A | 38 |
Coal consumption (Total/Average) | tonne of SCE/tonne of yarn | 0.62 | 0.62 | 0.53 | 38 |
Coal consumption (Zhejiang Jinda) | tonne of SCE/tonne of yarn | N/A | 38 | ||
Coal consumption (Zhejiang Jinda, since June) | tonne of SCE/tonne of yarn | N/A | 38 | ||
Coal consumption (Zhejiang Jinyuan) | tonne of SCE/tonne of yarn | 0.62 | 0.62 | 0.53 | 38 |
Electricity consumption (Jiangsu Jinyuan) | tonne of SCE/tonne of yarn | 0.52 | 0.57 | 0.59 | 38 |
Electricity consumption (Total/Average) | tonne of SCE/tonne of yarn | 0.58 | 0.56 | 0.56 | 38 |
Electricity consumption (Zhejiang Jinda) | tonne of SCE/tonne of yarn | 0.53 | 38 | ||
Electricity consumption (Zhejiang Jinda, since June) | tonne of SCE/tonne of yarn | 0.53 | 38 | ||
Electricity consumption (Zhejiang Jinyuan) | tonne of SCE/tonne of yarn | 0.59 | 0.56 | 0.56 | 38 |
Linen yarn production volume increase year-on-year | % | 21 | 22 | ||
Purchased steam consumption (Jiangsu Jinyuan) | tonne of SCE/tonne of yarn | 0.52 | 0.49 | 0.45 | 38 |
Purchased steam consumption (Total/Average) | tonne of SCE/tonne of yarn | 0.52 | 0.49 | 0.45 | 38 |
Purchased steam consumption (Zhejiang Jinda) | tonne of SCE/tonne of yarn | 0.45 | 38 | ||
Purchased steam consumption (Zhejiang Jinda, since June) | tonne of SCE/tonne of yarn | 0.41 | 38 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Indicator | Unit | 2013 | 2014 | 2015 | Report Pages |
---|---|---|---|---|---|
Average water consumption per tonne reduction | % | -34 | 6 | ||
Decrease in annual water consumption during production | % | 34% | 17 | ||
Water Consumption per tonne of yarn | tonnes | 200 | 156 | 105 | 40 |
Water consumption per tonne of yarn, Jiangsu Jinyuan | tonnes | 208 | 200 | 128 | 39 |
Water consumption per tonne of yarn, Total (Average) | tonnes | 200 | 156 | 105 | 39 |
Water consumption per tonne of yarn, Zhejiang Jinda | N/A | 39 | |||
Water consumption per tonne of yarn, Zhejiang Jinda (since June) | tonnes | 79 | 39 | ||
Water consumption per tonne of yarn, Zhejiang Jinyuan | tonnes | 193 | 166 | 107 | 39 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Average coal consumption per tonne reduction | % | -31.8 | 6 |
Average electricity consumption per tonne reduction | % | -0.95 | 6 |
Average steam consumption per tonne reduction | % | -9.6 | 6 |
Production costs (excluding raw materials) per tonne of yarn decrease year-on-year | % | -7.8 | 22 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Cardboard boxes used (packaging material) | 10000 units | 55 | 35 |
Cones used (packaging material) | 10000 units | 1112 | 35 |
Plastic bags used (packaging material) | 10000 units | 1120 | 35 |
Scutched flax used (raw material) | tonnes | 24634 | 35 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Environmental protection expenditure of completed projects | million RMB | 8.55 | 17 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Group staff remuneration and benefits | million RMB | 160 | 17 |
Headcount (Jiangsu Jinyuan, Female) | 661 | 56 | |
Headcount (Jiangsu Jinyuan, Male) | 244 | 56 | |
Headcount (Other locations, Female) | 3 | 56 | |
Headcount (Other locations, Male) | 2 | 56 | |
Headcount (Total) | 2598 | 56 | |
Headcount (Zhejiang Jinda, Female) | 334 | 56 | |
Headcount (Zhejiang Jinda, Male) | 98 | 56 | |
Headcount (Zhejiang Jinyuan, Female) | 801 | 56 | |
Headcount (Zhejiang Jinyuan, Male) | 455 | 56 | |
Headcount at the beginning of the year (total) | employees | 2538 | 49 |
Headcount at the beginning of the year, Jiangsu Jinyuan, Female | employees | 665 | 49 |
Headcount at the beginning of the year, Jiangsu Jinyuan, Male | employees | 221 | 49 |
Headcount at the beginning of the year, Office, Female | employees | 3 | 49 |
Headcount at the beginning of the year, Office, Male | employees | 2 | 49 |
Headcount at the beginning of the year, Zhejiang Jinda, Female | employees | 305 | 49 |
Headcount at the beginning of the year, Zhejiang Jinda, Male | employees | 165 | 49 |
Headcount at the beginning of the year, Zhejiang Jinyuan, Female | employees | 765 | 49 |
Headcount at the beginning of the year, Zhejiang Jinyuan, Male | employees | 412 | 49 |
Headcount at the end of the year (total) | employees | 2598 | 49 |
Headcount at the end of the year, Jiangsu Jinyuan, Female | employees | 661 | 49 |
Headcount at the end of the year, Jiangsu Jinyuan, Male | employees | 244 | 49 |
Headcount at the end of the year, Office, Female | employees | 3 | 49 |
Headcount at the end of the year, Office, Male | employees | 2 | 49 |
Headcount at the end of the year, Zhejiang Jinda, Female | employees | 334 | 49 |
Headcount at the end of the year, Zhejiang Jinda, Male | employees | 98 | 49 |
Headcount at the end of the year, Zhejiang Jinyuan, Female | employees | 801 | 49 |
Headcount at the end of the year, Zhejiang Jinyuan, Male | employees | 455 | 49 |
Number of employees | employees | 2598 | 8, 17 |
Number of female staff aged 30 or below | persons | 384 | 48 |
Number of female staff aged 31-50 | persons | 1239 | 48 |
Number of female staff aged above 50 | persons | 176 | 48 |
Number of female staff at China – Jiangsu Jinyuan | persons | 661 | 48 |
Number of female staff at China – Zhaosu Jindi | persons | 6 | 48 |
Number of female staff at China – Zhejiang Jinda | persons | 334 | 48 |
Number of female staff at China – Zhejiang Jinyuan | persons | 763 | 48 |
Number of female staff at China – headquarters | persons | 32 | 48 |
Number of female staff at Others (Hong Kong and Italy) | persons | 3 | 48 |
Number of hirings (total) | employees | 470 | 49 |
Number of hirings, Jiangsu Jinyuan, Female | employees | 96 | 49 |
Number of hirings, Jiangsu Jinyuan, Male | employees | 72 | 49 |
Number of hirings, Zhejiang Jinda, Female | employees | 87 | 49 |
Number of hirings, Zhejiang Jinda, Male | employees | 20 | 49 |
Number of hirings, Zhejiang Jinyuan, Female | employees | 121 | 49 |
Number of hirings, Zhejiang Jinyuan, Male | employees | 75 | 49 |
Number of male staff aged 30 or below | persons | 185 | 48 |
Number of male staff aged 31-50 | persons | 395 | 48 |
Number of male staff aged above 50 | persons | 219 | 48 |
Number of male staff at China – Jiangsu Jinyuan | persons | 244 | 48 |
Number of male staff at China – Zhaosu Jindi | persons | 17 | 48 |
Number of male staff at China – Zhejiang Jinda | persons | 98 | 48 |
Number of male staff at China – Zhejiang Jinyuan | persons | 387 | 48 |
Number of male staff at China – headquarters | persons | 51 | 48 |
Number of male staff at Others (Hong Kong and Italy) | persons | 2 | 48 |
Number of staff aged 30 or below | persons | 569 | 48 |
Number of staff aged 31-50 | persons | 1634 | 48 |
Number of staff aged above 50 | persons | 395 | 48 |
Number of staff at China – Jiangsu Jinyuan | persons | 905 | 48 |
Number of staff at China – Zhaosu Jindi | persons | 23 | 48 |
Number of staff at China – Zhejiang Jinda | persons | 432 | 48 |
Number of staff at China – Zhejiang Jinyuan | persons | 1150 | 48 |
Number of staff at China – headquarters | persons | 83 | 48 |
Number of staff at Others (Hong Kong and Italy) | persons | 5 | 48 |
Percentage of female staff | percent | 69% | 47 |
Percentage of male staff | percent | 31% | 47 |
Percentage of staff aged 30 or below | percent | 15% | 47 |
Percentage of staff aged 31-50 | percent | 63% | 47 |
Percentage of staff aged above 50 | percent | 22% | 47 |
Total number of employees | employees | 2598 | 47 |
Total number of staff | persons | 2598 | 48 |
Employee turnover rate by gender, age group and geographical region.
Indicator | Unit | 2014 | 2015 | Report Pages |
---|---|---|---|---|
Entry rate | 37.7% | 18.3% | 49 | |
Exit rate | 17.9% | 16.0% | 49 | |
Number of exits (total) | employees | 411 | 49 | |
Number of exits, Jiangsu Jinyuan, Female | employees | 100 | 49 | |
Number of exits, Jiangsu Jinyuan, Male | employees | 49 | 49 | |
Number of exits, Zhejiang Jinda, Female | employees | 58 | 49 | |
Number of exits, Zhejiang Jinda, Male | employees | 87 | 49 | |
Number of exits, Zhejiang Jinyuan, Female | employees | 85 | 49 | |
Number of exits, Zhejiang Jinyuan, Male | employees | 32 | 49 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Number of on-site accidents - Jiangsu Jinyuan - Female | cases | 1 | 46 |
Number of on-site accidents - Jiangsu Jinyuan - Male | cases | 5 | 46 |
Number of on-site accidents - Total | cases | 14 | 46 |
Number of on-site accidents - Zhejiang Jinda - Female | cases | 1 | 46 |
Number of on-site accidents - Zhejiang Jinda - Male | cases | 2 | 46 |
Number of on-site accidents - Zhejiang Jinyuan - Female | cases | 1 | 46 |
Number of on-site accidents - Zhejiang Jinyuan - Male | cases | 4 | 46 |
Number of traffic accidents outside Kingdom’s sites - Jiangsu Jinyuan - Female | cases | 2 | 46 |
Number of traffic accidents outside Kingdom’s sites - Total | cases | 2 | 46 |
Work-related injury rate (cases per 1 million working hours) | cases per 1 million working hours | 2.4 | 46 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Health check-up (female employees) | persons | 1066 | 50 |
Health check-up (male employees) | persons | 522 | 50 |
Health check-up (total employees) | persons | 1588 | 50 |
Pre-employment health assessment (female employees) | persons | 419 | 50 |
Pre-employment health assessment (male employees) | persons | 161 | 50 |
Pre-employment health assessment (total employees) | persons | 580 | 50 |
Talks on chronic diseases and first-aid (female employees) | persons | 715 | 50 |
Talks on chronic diseases and first-aid (male employees) | persons | 385 | 50 |
Talks on chronic diseases and first-aid (total employees) | persons | 1100 | 50 |
Total employees participating in health and safety activities | persons | 3268 | 50 |
Total female employees participating in health and safety activities | persons | 2200 | 50 |
Total male employees participating in health and safety activities | persons | 1068 | 50 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Number of employees participating in Chinese New Year celebration | employees | 1300 | 60 |
The average training hours completed per employee by gender and employee category.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Average training hours of each staff (Jiangsu Jinyuan, Female) | hours | 11.6 | 56 |
Average training hours of each staff (Jiangsu Jinyuan, Male) | hours | 10.6 | 56 |
Average training hours of each staff (Management) | hours | 16.3 | 56 |
Average training hours of each staff (Non-management) | hours | 11.7 | 56 |
Average training hours of each staff (Other locations, Female) | hours | 3.3 | 56 |
Average training hours of each staff (Other locations, Male) | hours | 19 | 56 |
Average training hours of each staff (Total) | hours | 12 | 56 |
Average training hours of each staff (Zhejiang Jinda, Female) | hours | 13.5 | 56 |
Average training hours of each staff (Zhejiang Jinda, Male) | hours | 13.2 | 56 |
Average training hours of each staff (Zhejiang Jinyuan, Female) | hours | 12.5 | 56 |
Average training hours of each staff (Zhejiang Jinyuan, Male) | hours | 11.2 | 56 |
Number of employees who received training (Management) | 166 | 56 | |
Number of employees who received training (Non-management) | 2432 | 56 | |
Total training expenses | million RMB | 1.08 | 56 |
Total training hours (Jiangsu Jinyuan, Female) | hours | 7668 | 56 |
Total training hours (Jiangsu Jinyuan, Male) | hours | 2586 | 56 |
Total training hours (Management) | hours | 2704 | 56 |
Total training hours (Non-management) | hours | 28509 | 56 |
Total training hours (Other locations, Female) | hours | 10 | 56 |
Total training hours (Other locations, Male) | hours | 38 | 56 |
Total training hours (Total) | hours | 31213 | 56 |
Total training hours (Zhejiang Jinda, Female) | hours | 4509 | 56 |
Total training hours (Zhejiang Jinda, Male) | hours | 1294 | 56 |
Total training hours (Zhejiang Jinyuan, Female) | hours | 10012 | 56 |
Total training hours (Zhejiang Jinyuan, Male) | hours | 5096 | 56 |
Number of suppliers by geographical region.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Significant changes in organization’s size, structure, ownership, or its supply chain | There was no significant change in 2015. | 65 |
Number of products and service related complaints received and how they are dealt with.
Indicator | Unit | 2014 | 2015 | Report Pages |
---|---|---|---|---|
Customer satisfaction | 4.18 | 4.45 | 30 | |
Customer satisfaction - Delivery - Amount reliability | 4.5 | 30 | ||
Customer satisfaction - Delivery - Speed of invoicing | 4.53 | 30 | ||
Customer satisfaction - Delivery - Timeliness | 4.5 | 30 | ||
Customer satisfaction - Handling of Complaints - Effectiveness | 4.39 | 30 | ||
Customer satisfaction - Handling of Complaints - Reaction time | 4.39 | 30 | ||
Customer satisfaction - Handling of Complaints - Response time | 4.42 | 30 | ||
Customer satisfaction - Offerings | 4.53 | 30 | ||
Customer satisfaction - Packaging | 4.61 | 30 | ||
Customer satisfaction - Quality | 3.92 | 30 | ||
Customer satisfaction - Services - After-sale services | 4.5 | 30 | ||
Customer satisfaction - Services - Order follow-up and communication | 4.58 | 30 | ||
Customer satisfaction - Services - Other services | 4.53 | 30 | ||
Customer satisfaction survey overall satisfactory rate | 4.45 | 29 | ||
Customer satisfactory rate (out of 5) | 4.45 | 17 | ||
Overall average customer satisfaction rate | 4.45 | 30 |
Description of practices relating to observing and protecting intellectual property rights.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Aggregate number of patents | patents | 49 | 28 |
Number of design patents | patents | 8 | 28 |
Number of invention patents | patents | 9 | 28 |
Number of patents granted | patents | 4 | 28 |
Number of utility model patents | patents | 32 | 28 |
Resources contributed (e.g. money or time) to the focus area.
Indicator | Unit | 2015 | Report Pages |
---|---|---|---|
Donations received by affected employee's family (Zhejiang Jinyuan division) | RMB | 38000 | 64 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2015 |
---|---|---|
Total GHG Emissions | tonnes | 10000 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2015 |
---|---|---|
Hazardous Waste (Sludge) | tonnes | 828 |
Hazardous Waste (Solid Waste) | tonnes | 980 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2014 | 2015 |
---|---|---|---|
Chemical Oxygen Demand (COD) Emissions | 10000 tonnes | 153.67 | 171.8 |
Recycling Rate of Non-Hazardous Waste | % | 20 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2013 | 2014 | 2015 |
---|---|---|---|---|
Comprehensive Energy Consumption Intensity (By Unit Product) | tonne of SCE/tonne of yarn | 1.2 | 1.18 | 1.09 |
Direct Energy Intensity (By Unit Product) | tonne of SCE/tonne of yarn | 0.62 | 0.62 | 0.53 |
Indirect Energy Intensity (By Unit Product) | tonne of SCE/tonne of yarn | 0.58 | 0.56 | 0.56 |
Purchased Electricity | kWh | |||
Purchased Electricity Intensity (By Unit Product) | kWh/t | |||
Purchased Steam | tonnes/tonne | 0.52 | 0.49 | 0.45 |
Total Electricity Consumption | kWh | |||
Total Electricity Consumption Intensity (By Unit Product) | kWh/t | |||
Total Steam Consumption | tonnes |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
Standard Indicator | Unit | 2013 | 2014 | 2015 |
---|---|---|---|---|
Water Consumption | m³ | |||
Water Consumption Intensity (By Revenue) | tonnes | 200 | 156 | 105 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
Standard Indicator | Unit | 2015 |
---|---|---|
Electricity Usage Reduction Percentage Compared to Last Year | % | -0.95 |
Investment in Energy-saving and Emission-reduction Technology Transformation | RMB10000 | 150 |
Steam Usage Reduction Percentage Compared to Last Year | % | -9.6 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
Standard Indicator | Unit | 2015 |
---|---|---|
Packaging Material Consumption (Paper) | 10000 units | 1167 |
Packaging Material Consumption (Plastic) | 10000 units | 1120 |
Packaging Materials Consumed | 10000 units | 2287 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
Standard Indicator | Unit | 2015 |
---|---|---|
Total Investment in Ecological Restoration | million RMB | 8.55 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
Standard Indicator | Unit | 2015 |
---|---|---|
Number of Employees Aged 30-50 | employees | 1634 |
Number of Employees Aged 30-50 (Female) | employees | 1239 |
Number of Employees Aged 30-50 (Male) | employees | 395 |
Number of Employees Aged Above 50 | employees | 395 |
Number of Employees Aged Above 50 (Female) | employees | 176 |
Number of Employees Aged Above 50 (Male) | employees | 219 |
Number of Employees Aged Below 30 | employees | 569 |
Number of Employees Aged Below 30 (Female) | employees | 384 |
Number of Employees Aged Below 30 (Male) | employees | 185 |
Number of Female Employees | employees | 1792 |
Number of Male Employees | employees | 1206 |
Number of New Employees | employees | 470 |
Number of New Employees (Female) | employees | 304 |
Number of New Employees (Male) | employees | 167 |
Number of Total Employees | employees | 2598 |
Percentage of Employees Aged 30-50 | percent | 63 |
Percentage of Employees Aged Above 50 | percent | 22 |
Percentage of Employees Aged Below 30 | percent | 15 |
Percentage of Female Employees | percent | 69 |
Percentage of Male Employees | percent | 31 |
Employee turnover rate by gender, age group and geographical region.
Standard Indicator | Unit | 2014 | 2015 |
---|---|---|---|
Turnover Rate of Total Employees | % | 17.9 | 16 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
Standard Indicator | Unit | 2015 |
---|---|---|
Health Check Coverage for Employees | percent | 100 |
Number of People Receiving Training on Work Safety | persons | 3268 |
The average training hours completed per employee by gender and employee category.
Standard Indicator | Unit | 2015 |
---|---|---|
Average Training Hours (Female) | hours | 11.6 |
Average Training Hours (General Staff) | hours | 11.7 |
Average Training Hours (Male) | hours | 10.6 |
Average Training Hours (Management) | hours | 16.3 |
Average Training Hours per Employee | hours | 12 |
Total Training Hours | hours | 31213 |
Number of suppliers by geographical region.
Standard Indicator | Unit |
---|---|
Number of Local Suppliers | |
Number of Suppliers in Europe | |
Proportion of Spending on Local Suppliers | % |
Number of products and service related complaints received and how they are dealt with.
Standard Indicator | Unit | 2015 |
---|---|---|
Satisfaction Rate of Customer Complaint Handling | 4.39 |
Description of practices relating to observing and protecting intellectual property rights.
Standard Indicator | Unit | 2015 |
---|---|---|
Number of Authorised Utility Model Patents | patents | 32 |
Number of Invention Patents | patents | 9 |
Number of Patents Granted | patents | 4 |
Number of Patents Held | patents | 49 |
Resources contributed (e.g. money or time) to the focus area.
Standard Indicator | Unit | 2015 |
---|---|---|
Total Public Welfare Donations | RMB | 38000 |