Social Responsibility Report 2014

Year: 2014
Published: 2015-05-28
Status: Processed

Extracted ESG KPIs

KPIs are organized by ESG aspects.

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 Report Pages
CO₂ emission t 346666.24 99

Description of emissions target(s) set and steps taken to achieve them.

Indicator Unit 2014 Report Pages
CO2 emission reduction by primary refrigeration pump variable-frequency upgrade of the Shenzhen MIXC Cooling Center tons/year 277.17 97
CO2 emission reduction by variable-frequency escalator upgrades in Hi5 (QINGHE) tons/year 61.64 97

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2010 2011 2011-2012 2012 2013 2013-2015 2014 Report Pages
Comparable-price comprehensive energy consumption per RMB10000 of turnover income and added value % -2 -1 95
Comprehensive energy consumption 10000 tce 4.73 99
Comprehensive energy consumption per added value (tce/RMB10000) tce/RMB10000 0.0128 0.0142 0.0132 0.0107 0.0096 98
Comprehensive energy consumption per operating income (tce/RMB10000) tce/RMB10000 0.0466 0.0444 0.0443 0.0389 0.0346 98
Contracted GFA million square meters 6.601 12
Diesel t 555.53 99
Gasoline t 1192.92 99
Natural gas 10000 scm 219.63 99
Other energies tce 482.71 99
Power 10000 kWh 33633.96 99
Standard coal equivalent (tce) saved by energy-saving projects in Beijing Hi5 tce 282.7692 97
Standard coal equivalent (tce) saved by primary refrigeration pump variable-frequency upgrade of the Shenzhen MIXC Cooling Center tce/year 34.17 97
Standard coal equivalent (tce) saved by variable-frequency escalator upgrades in Hi5 (QINGHE) tce/year 7.54 97

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Indicator Unit 2014 Report Pages
Water saved by energy-saving projects in Beijing Hi5 tons/year 4000 97

Description of energy use efficiency target(s) set and steps taken to achieve them.

Indicator Unit 2011-2014 2014 Report Pages
Electricity saved by primary refrigeration pump variable-frequency upgrade of the Shenzhen MIXC Cooling Center kWh/year 278000 97
Electricity saved by variable-frequency escalator upgrades in Hi5 (QINGHE) kWh/year 61320 97
Total standard coal equivalent (tce) saved by energy-saving projects in Shenzhen City Crossing (Phase I) tce 2578 97

Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.

Indicator Unit 2011-2014 2014 Report Pages
Certified area of green buildings million m² 4.777 12
Environmental impact assessment qualification rate of new projects % 100 95
Green building certified area, Chengdu 24 City (Phase 5) sqm 188630 102
Green building certified area, Chongqing Central Park (Phases 1, 2 and 3) sqm 650000 102
Green building certified area, Shenzhen Bay China Resources Headquarters Building sqm 270000 102
Green building certified area, Shenzhen MIXC World Project (Phase 1, T1) sqm 65000 102
Green building certified area, Shenzhen MIXC World Project (Phase 1, T2) sqm 30000 102
Green building certified area, Shenzhen MIXC World Project (Phase 1, T4/5/6) sqm 179000 102
Green building certified area, Xi'an 24 City (Phases 1 and 2) sqm 295000 102
Green building certified area, Xiamen Oak Bay (Phase 3) sqm 136300 102
Land bank million m² 40 9
Number of EHS training sessions organized 1830 86
Number of U.S. LEED gold prizes prizes 8 101
Number of green building certificates acquired (total projects) projects 21 101
Number of local green 1-star projects with green building certificates project 1 101
Number of national green 1-star projects with green building certificates projects 7 101
Number of national green 2-star projects with green building certificates projects 4 101
Number of national green 3-star projects with green building certificates project 1 101
Number of new projects with environmental impact assessment 66 95
Number of public projects passing green building certification projects 4 101
Number of residential projects passing green building certification projects 4 101
Total floor area of projects under or pending construction 5000000 29
Total floor area of public projects passing green building certification 545000 101
Total floor area of residential projects passing green building certification 1267600 101
Total floor area of the MIXC (CHONGQING) 350000 29
Total floor area of the MIXC (WUXI) 120000 29
Total floor area of the MIXC (ZHENGZHOU) 120000 29

Description of the significant climate-related issues which have impacted, and those which may impact, the issuer, and the actions taken to manage them.

Indicator Unit 2014 Report Pages
Overall rating of Social Responsibility Report China Resources Land Limited stars 4.5 116

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Indicator Unit 2010 2011 2012 2013 2014 Report Pages
Age composition: 20-30 Age 51.50% 75
Age composition: 30-40 Age 30.29% 75
Age composition: 40-50 Age 13.55% 75
Age composition: 50-60 Age 3.42% 75
Age composition: <20 Age 1.06% 75
Age composition: >=60 Age 0.18% 75
Average age (Commercial system) years 28.4 75
Average age (Construction business department) years 32.7 75
Average age (Development system) years 30.4 75
Average age (Property system) years 32.5 75
Average age (Total) years 31.6 75
Conference frequency 320 1350 3089 104
Employee satisfaction, China Resources Land points 84 77
Employees at the end of 2014 Number 28452 75
New Employees in 2014 Number 10458 75
Number of participants in employee communication events participants 400 90
Number of residential projects managed projects 145 38
Saved travel expenses thousand RMB 388 1647 3769 104
Signing rate of labor contracts 100% 100% 100% 77
Social insurance coverage 100% 100% 100% 77
Total employees from 'Potential Masters' recruitment project people 148 924 472 466 850 80

Employee turnover rate by gender, age group and geographical region.

Indicator Unit 2013 2014 Report Pages
Number of suggestions generated from employee communication events suggestions 675 90
Resignation rate, Real estate industry as a whole (excluding property), Tier-1 city % 16.4 16.3 77

Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.

Indicator Unit 2014 Report Pages
Industrial accident frequency (or injury per 1k person) % 0.12 85

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Indicator Unit 2011 2012 2013 2014 Report Pages
Number of China Resources Land full-time EHS managers 70 169 173 192 86
Number of anti-electric shock drills drills 26 87
Number of anti-flood drills drills 66 87
Number of deep foundation pit collapse drills drills 14 87
Number of drills of throwing objects from a high level drills 16 87
Number of employees participating in emergency training employees 28929 87
Number of fire control drills drills 203 87
Number of full-time safety managers 192 86
Number of high drop drills drills 35 87
Number of lift injury (trapping) drills drills 87 87
Number of other drills drills 107 87
Number of person-times of employees participating in EHS training 36484 86
Number of person-times of related parties participating in EHS training 77155 86
Number of practical emergency training sessions conducted sessions 636 87
Number of production safety responsibilities signed 6678 86
Number of production safety system documents added or amended 6 86
Number of public security accident drills drills 82 87

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Indicator Unit 2011-2015 2014 2017 Report Pages
Employee engagement, China Resources Land points 82% 77
Employee engagement, Real estate industry as a whole 74% 77
Number of answer sheets submitted in national occupational disease prevention and treatment knowledge contest 4667 89
Number of contestants entered the national final of property staff competition contestants 81 27
Number of excellent business mid-level managers cultivated (commercial real estate development) persons 300 78
Number of excellent city general managers cultivated (residential development business) persons 50 78
Number of excellent project general managers cultivated (residential development business) persons 100 78
Number of excellent shopping center general managers cultivated (residential development business) persons 10 78
Number of excellent shopping mall general managers cultivated (commercial real estate development) persons 50 78
Number of property team employees registered for property staff competition employees 10000 27
Number of qualified key basic-level employees cultivated (commercial real estate development) persons 2000 78
Number of social responsibility working group members trained persons 26 48
Number of video terminals provided terminals 157 103
Teleconference coverage 100% 103

Number of suppliers by geographical region.

Indicator Unit 2014 Report Pages
Number of commercial properties managed (including shopping malls and office buildings) properties 28 38
Number of development projects in Mainland China 120 9
Number of shopping centers successfully started operations shopping centers 6 10
Percentage of shares held by China Resources Holdings % 67.95 53

Description of practices used to promote environmentally preferable products and services when selecting suppliers, and how they are implemented and monitored.

Indicator Unit 2014 Report Pages
Value-added fine-decoration products and services promoted and implemented across China Resources Land projects million m² 1.3 101

Number of products and service related complaints received and how they are dealt with.

Indicator Unit 2005 2005–2014 2006 2007 2008 2009 2010 2011 2012 2013 2014 Report Pages
Commercial property management area (including shopping malls and office buildings) million m² 3.674 38
Core EPS ↑24.9% 12
Core profit attributable to the owners of the Company excluding revaluation gain from investment properties billion HKD 11.802 12
Increase in customer satisfaction with complaint handling over 2013 points 11 24
Individual shareholders as percentage of total floating shares % 55.72 53
Loyalty level (China Resources Land) 29 34 35 35 55 55 53 57 57 58 21
Loyalty level (benchmarking enterprise) 66 64 64 71 69 75 73 73 68 68 21
Loyalty level (sector average) 40 39 49 45 45 48 48 48 48 45 21
Net assets million HKD 100000 9
Number of MIXC Complexes in operation (including eight MIXC Complexes, four MIXC One/Hi5 and one Experience-based Fashion Salon 1234space) 14 29
Number of WeChat and micro-blog account followers followers 1360000 32
Number of hotels put into operation by China Resources Land hotels 5 11
Number of roadshows organized and participated 4 53
Number of teleconference terminals sets over 100 103
Number of teleconferences held 5804 103
Office buildings - Customer satisfaction 99 100 99 23
Office buildings - Tenant satisfaction 100 99 100 23
Overall satisfaction level (China Resources Land) 45 54 66 80 81 80 81 80 81 81 21
Overall satisfaction level (sector average) 89 77 78 84 87 86 82 82 78 78 21
Readability rating of Social Responsibility Report China Resources Land Limited stars 4.5 116
Shopping Malls - Customer satisfaction 97 98 95 22
Shopping Malls - Tenant satisfaction 94 91 93 22
Third-party satisfaction surveys conducted in real estate development chain consecutive years 10 16

Description of practices relating to observing and protecting intellectual property rights.

Indicator Unit 2014 Report Pages
Jeme Tien Yow Awards won in 2014 5 72
Number of domestic patents licensed in China by China Resources Land patents 42 65
Number of domestic registered trademarks acquired by China Resources Land trademarks 176 65
Number of hardware video terminals sets 104 103
Number of software video terminals sets 53 103
Number of trademarks under registration by China Resources Land trademarks 321 65

Description of quality assurance process and recall procedures.

Indicator Unit 2014 Report Pages
National quality awards won in 2014 11 72
Number of units covered by value-added fine-decoration products and services units 9100 101
Residential property management area million m² 29.299 38

Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.

Indicator Unit 2014 Report Pages
Number of company visits or teleconferences with investors and analysts 118 53
Total tax billion HKD 16.695 12

Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.

Indicator Unit 2013 2014 Report Pages
Average OA system approval time hours 21 10 103
Internal control self-assessment sample proportion: Business % 4 54
Internal control self-assessment sample proportion: Cost and Contracting % 9 54
Internal control self-assessment sample proportion: Finance % 20 54
Internal control self-assessment sample proportion: Project site Management % 6 54
Internal control self-assessment sample proportion: Sales % 24 54
Internal control self-assessment sample proportion: Tender and Procurement % 28 54
Internal control self-assessment sample proportion: Variation and Settlement % 6 54
Number of business units involved in legal risk identification business modules 9 57
Number of legal risk points identified in business operation process risk points 444 57
Number of meetings between senior management and investors 1 53
Number of pilot units involved in legal risk identification pilot units 2 57
Self-assessment of internal control: defect rate % 3.2 54
Self-assessment of internal control: defect samples samples 3459 54
Self-assessment of internal control: total effective samples samples 107812 54

Description of anti-corruption training provided to directors and staff.

Indicator Unit 2014 Report Pages
Number of legal risk management training occasions for all business units occasions 20 57
Number of participants in legal risk management training participants 500 57
Percentage of free float shares % 32.05 53
Percentage of free float shares held by individual shareholders % 17.86 53
Percentage of free float shares held by institutional shareholders % 14.19 53

Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).

Indicator Unit 2012 2013 2014 2015 Report Pages
Chengdu MIXC – Guangsha Award award 1 72
Fuzhou Oak Bay (Phase III) – Jeme Tien Yow Award award 1 72
Guangsha Awards won in 2014 6 72
Inclusion in Top 100 Social Responsibility Chinese Real Estate Enterprises (China Resources Land) included 49
Innovation rating of Social Responsibility Report China Resources Land Limited stars 4.5 116
Institutional shareholders as percentage of total floating shares % 44.28 53
Number of children benefited from Poverty Alleviation and Education Support in 2014 people 49 111
Number of cities in China where 2013 Social Responsibility Report was distributed cities 50 47
Number of cities in Mainland China with development projects 52 9
Number of conferences in Beijing Region 124 112 26 103
Number of conferences in Chengdu Region 209 220 34 103
Number of conferences in China Resources 85 20 30 103
Number of conferences in Fujian Region 204 138 117 103
Number of conferences in Headquarters 270 130 856 103
Number of conferences in Jiangsu Region 198 24 83 103
Number of conferences in Shandong Region 638 586 30 103
Number of conferences in Shanghai Region 197 221 33 103
Number of conferences in Shenyang Region 228 399 22 103
Number of conferences in Shenzhen Region 218 227 22 103
Number of conferences in Wuhan Region 63 23 19 103
Number of fund managers and investors organized to visit projects 700 53
Number of investors' forums participated in 16 53
Number of national integrated marketing events held by China Resources Land events 3 11
Number of projects under or pending construction over 40 29
Number of special community sessions held for 'Sharing Books with Linked Love' book donation charity event sessions 32 111
Social responsibility development index ranking in real estate industry (China Resources Land) rank 1 49
Social responsibility development index rating (China Resources Land) rating four-star 49

Resources contributed (e.g. money or time) to the focus area.

Indicator Unit 2014 Report Pages
Annual sales million HKD 69210 12
Construction Business Department revenue million HKD 8661 38
Donation amount to China Resources Charity Foundation (Shenzhen) for employees RMB10000 100 106
Donation amount to China Resources Charity Foundation (Shenzhen) for poor employees RMB10000 30 106
Donation amount to Hangzhou Xihu District Education Foundation (Hangzhou) RMB10000 454 106
Donation amount to Harmony Guiyang Promotion Society (Guiyang) for poor employees RMB10000 100 106
Donation amount to Qinghai Yushu Hope Children's Home (Yushu) RMB10000 15.7 106
Donation amount to Wanning Civil Affairs Bureau (Wanning) for disabled people RMB10000 5 106
Donation amount to Wanning Civil Affairs Bureau (Wanning) for disaster-struck areas RMB10000 10 106
Donation amount to Xixian New Area Fengdong New City Charity Society (Xi'an) RMB10000 10 106
Funds raised for autistic children in Shandong (charity events, music classroom donation, etc.) RMB 31905 110
Number of books donated at Dahulin Town Central Primary School, Zhangbei County, Hebei Province books 7350 111
Number of books received during 'Sharing Books with Linked Love' book donation charity event books 4600 111
Number of employees with poverty issues helped by basic-level employee care fund employees 124 91
Number of employees with serious diseases helped by basic-level employee care fund employees 6 91
Number of public events held by shopping malls events 49 32
Rental income of investment property (including hotel operations) billion HKD 5.436 12
Total amount of aid provided to employees with serious diseases and poverty issues RMB 990000 91
Total equity million HKD 300000 9
Travel expenses saved by teleconferencing million RMB 47.59 103

Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014
Total GHG Emissions t 346666.24

Description of emissions target(s) set and steps taken to achieve them.

Standard Indicator Unit 2014
CO2 Emissions Reduction Compared to Last Year tons/year 338.81

Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2010 2011 2012 2013 2014
Comprehensive Energy Consumption Intensity (By Revenue) tce/RMB10000 0.0466 0.0444 0.0443 0.0389 0.0346
Diesel Fuel Consumption t 555.53
Gasoline Consumption t 1192.92
Natural Gas Consumption 10000 scm 219.63
Total Energy Consumption tce 47300

Water consumption in total and intensity (e.g. per unit of production volume, per facility).

Standard Indicator Unit 2014
Water Consumption tons/year 4000

Description of energy use efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit 2011-2014 2014
Electricity Usage Reduction Compared to Last Year kWh/year 61320
Energy Consumption Reduction Compared to Last Year tce 2578

Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.

Standard Indicator Unit
Industrial Wastewater Reduction Compared to Last Year m³ per year

Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.

Standard Indicator Unit 2014
Number of New Employees Number 10458
Number of Total Employees Number 28452
Percentage of Bachelor's Degree Employees % 30.13
Percentage of Below Junior College Employees % 38.41
Percentage of Employees Aged 30-50 % 43.84
Percentage of Employees Aged Above 50 % 3.6
Percentage of Employees Aged Below 30 % 52.56
Percentage of Female Employees % 34.5
Percentage of Full-time Employees % 97.33
Percentage of Male Employees % 65.5
Percentage of Master's Degree Employees % 9.44

Employee turnover rate by gender, age group and geographical region.

Standard Indicator Unit 2013 2014
Turnover Rate of Total Employees % 16.4 16.3

Description of occupational health and safety measures adopted, and how they are implemented and monitored.

Standard Indicator Unit 2014
Number of People Receiving Training on Work Safety employees 28929
Number of Production Safety Emergency Drills sessions 636

The percentage of employees trained by gender and employee category (e.g. senior management, middle management).

Standard Indicator Unit 2014
Investment in Environmental Training staff 640
Percentage of Employees Trained % 100

Description of practices relating to observing and protecting intellectual property rights.

Standard Indicator Unit 2014
Number of Patents Granted patents 42
Number of Trademark Registrations trademarks 176

Description of anti-corruption training provided to directors and staff.

Standard Indicator Unit 2014
Number of Anti-corruption Training Session occasions 20
Number of Attendance for Anti-corruption Training participants 500

Resources contributed (e.g. money or time) to the focus area.

Standard Indicator Unit 2014
Donations to Disaster Relief Contributions to Public Welfare RMB 100000
Investment in Education Donation RMB 31905
Total Cash Donations RMB 990000
Total In-kind Donations RMB 160000
Total Public Welfare Donations RMB 990000
Total Social Investment RMB 990000