ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Nitrogen oxides (NOₓ) emissions | kg | 39.66 | 109.1 | 149.1 | 38 |
| Particulate matter (PM) emissions | kg | 3.74 | 0.8 | 1.1 | 38 |
| Sulfur dioxide (SO₂) emissions | kg | 0.13 | 2.15 | 2.69 | 38 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| GHG emissions per unit area (Scope I + Scope II) | Ton CO₂e/10000 m² | 13.77 | 14.55 | 11.58 | 38 |
| Of which: scope I GHG emissions | Ton CO₂e | 1087.28 | 1116.8 | 1372.15 | 38 |
| Scope I GHG emissions (Market based) | Ton CO₂e | 244.36 | 38 | ||
| Scope II GHG emissions (Location based) | Ton CO₂e | 25853.38 | 26875.61 | 27369.14 | 38 |
| Scope III GHG emissions | Ton CO₂e | 21.3 | 60.74 | 141.71 | 38 |
| Total greenhouse gas emissions | Ton CO₂e | 26961.96 | 28053.14 | 25860.57 | 38 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Hazardous waste per unit area | Ton/10000 m² | 0.84 | 0.77 | 0.81 | 38 |
| Hazardous waste: electronic products | Ton | 0.08 | 0.1 | 0.1 | 38 |
| Hazardous waste: other | Ton | 0.77 | 0.86 | 0.41 | 38 |
| Hazardous waste: toner cartridges | Ton | 1 | 1 | 38 | |
| Hazardous waste: toner cartridges and ink cartridges | Ton | 0.5 | 0.4 | 0.39 | 38 |
| Hazardous waste: waste batteries | Ton | 0.5 | 0.48 | 0.45 | 38 |
| Total hazardous waste | Ton | 1.85 | 1.84 | 2.35 | 38 |
| Total wastewater discharge | m³ | 25212 | 27343 | 77641 | 38 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Domestic waste | Ton | 380 | 382 | 1829 | 38 |
| Food waste | Ton | 1568 | 1572 | 1899 | 38 |
| Non-hazardous waste per unit area | Ton/10000 m² | 887.64 | 816.25 | 1288.52 | 38 |
| Total non-hazardous waste | Ton | 1952.8 | 1959.9 | 3729.3 | 38 |
| Waste paper | Ton | 4.8 | 5 | 4.9 | 38 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Combined energy consumption | Tce | 6237.45 | 6475.01 | 7106.94 | 38 |
| Comprehensive energy consumption per unit area | Tce/10000 m² | 3.19 | 3.36 | 3.11 | 38 |
| Gasoline usage for owned vehicles | L | 9500 | 13000 | 17765.49 | 38 |
| Natural gas consumption | m³ | 499000 | 500000 | 612500 | 38 |
| Of which: green power | MWh | 9429.08 | 38 | ||
| Total Management Area | 10 thousand m² | 3139.9 | 3434.5 | 4013.3 | 38 |
| Total electricity consumption | MWh | 45332.95 | 47125.39 | 51004.74 | 38 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total water consumption | m³ | 1050670.45 | 965697.93 | 1187568.82 | 38 |
| Water Consumption Density | m³/10000 m² | 536.78 | 501.01 | 520.37 | 38 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Water recycling volume | m³ | 1600 | 1580 | 4580 | 38 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of employees by age group: 30 to 50 years old | Person | 1065 | 1203 | 1476 | 39 |
| Number of employees by age group: Over 50 years old | Person | 227 | 248 | 315 | 39 |
| Number of employees by age group: Under 30 years old | Person | 251 | 290 | 375 | 39 |
| Number of employees by gender: Female | Person | 754 | 900 | 977 | 39 |
| Number of employees by gender: Male | Person | 789 | 841 | 1189 | 39 |
| Number of employees by rank: Grassroots | Person | 1302 | 1449 | 1838 | 39 |
| Number of employees by rank: Middle management | Person | 174 | 231 | 254 | 39 |
| Number of employees by rank: Senior management | Person | 67 | 61 | 74 | 39 |
| Number of employees by region: Chinese Mainland | Person | 1543 | 1741 | 2166 | 39 |
| Total number of employees | Person | 1543 | 1741 | 2166 | 39 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover | % | 3.69 | 3.27 | 3.11 | 39 |
| Employee turnover by age group: 30 to 50 years old | % | 3.29 | 2.74 | 2.58 | 39 |
| Employee turnover by age group: Over 50 years old | % | 0.88 | 0.81 | 0.87 | 39 |
| Employee turnover by age group: Under 30 years old | % | 7.97 | 7.59 | 7.33 | 39 |
| Employee turnover by gender: Female | % | 4.38 | 3.92 | 3.58 | 39 |
| Employee turnover by gender: Male | % | 3.04 | 2.67 | 2.72 | 39 |
| Employee turnover by region: Chinese Mainland | % | 3.69 | 3.27 | 3.11 | 39 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of occupational injuries | Time | 2 | 1 | 1 | 40 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost working days due to work-related injuries | Day | 169 | 175 | 178 | 40 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee training coverage | % | 100 | 100 | 100 | 39 |
| Employee training coverage by gender: Female | % | 48.87 | 48.31 | 44.7 | 39 |
| Employee training coverage by gender: Male | % | 51.13 | 51.69 | 55.3 | 39 |
| Employee training coverage by rank: Grassroots | % | 84.38 | 83.23 | 83.63 | 39 |
| Employee training coverage by rank: Middle management | % | 11.28 | 13.27 | 13.15 | 39 |
| Employee training coverage by rank: Senior management | % | 4.34 | 3.5 | 3.22 | 39 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average length of time employees receive training | hour | 96.02 | 88.87 | 69.44 | 39 |
| Average length of training by gender: Female | hour | 92.26 | 84 | 70.52 | 39 |
| Average length of training by gender: Male | hour | 99.61 | 93.42 | 68.56 | 39 |
| Average length of training by rank: Grassroots | hour | 98.54 | 92.69 | 70.05 | 39 |
| Average length of training by rank: Middle management | hour | 86.11 | 66.24 | 61.16 | 39 |
| Average length of training by rank: Senior management | hour | 72.69 | 83.97 | 86.64 | 39 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers - Chinese Mainland | No. | 271 | 330 | 397 | 40 |
| Number of suppliers - Hong Kong, Macau, Taiwan and Overseas | No. | 9 | 10 | 13 | 40 |
| Total number of suppliers | No. | 280 | 340 | 410 | 40 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers conducting environmental and social impact assessments | No. | 271 | 330 | 304 | 40 |
| Number of suppliers passing environmental and social impact assessments | No. | 271 | 330 | 304 | 40 |
| Percentage of new vendors screened using environmental criteria | % | 100 | 100 | 100 | 40 |
| Percentage of suppliers evaluated in terms of environment, labor, and ethics | % | 100 | 100 | 100 | 40 |
| Percentage of suppliers passing the evaluation in terms of environment, labor, and ethics | % | 100 | 100 | 100 | 40 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Complaint handling rate | % | 100 | 100 | 100 | 40 |
| Customer Satisfaction Score | Score | 93.2 | 93.2 | 95.8 | 40 |
| Number of complaints about products and services | Case | 225 | 213 | 234 | 40 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| New patent applications added | 44 | 36 | |
| New software registrations added | 47 | 36 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of anticorruption trainings | Time | 19 | 17 | 18 | 40 |
| Proportion of directors covered by anti-corruption training | % | 100 | 100 | 100 | 40 |
| Proportion of employees covered by anti-corruption training | % | 87.5 | 75.8 | 92.34 | 40 |
| Total hours anti-corruption training received by employees | Hour | 580 | 600 | 746 | 40 |
| Total hours of anticorruption trainings for directors | Hour | 62 | 60 | 65 | 40 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Amount of community public welfare investment | RMB 10 thousand | 10.3 | 10.5 | 13 | 40 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Amount of charitable donation | RMB 10 thousand | 3.5 | 3.6 | 3 | 40 |
| Per-capita duration of employee volunteer service | hour | 324.8 | 162 | 168.15 | 40 |
| Revenue | RMB 10 thousand | 6864975 | 7496060 | 8688740 | 38 |
| Total duration of employee volunteer service | hour | 501166 | 282042 | 376477 | 40 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | kg | 3.74 | 0.8 | 1.1 |
| NOₓ Emissions | kg | 39.66 | 109.1 | 149.1 |
| SOₓ Emissions | kg | 0.13 | 2.15 | 2.69 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Ton CO₂e | 1087.28 | 1116.8 | 1372.15 |
| Indirect Energy Emissions (Scope 2) | Ton CO₂e | 25853.38 | 26875.61 | 27369.14 |
| Total GHG Emissions | Ton CO₂e | 26961.96 | 28053.14 | 25860.57 |
| Total GHG Emissions Intensity (By Area) | Ton CO₂e/10000 m² | 13.77 | 14.55 | 11.58 |
| Total Other Indirect Energy Emissions (Scope 3) | Ton CO₂e | 21.3 | 60.74 | 141.71 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | Ton | 0.08 | 0.1 | 0.1 |
| Hazardous Waste (Used Batteries) | Ton | 0.5 | 0.48 | 0.45 |
| Total Hazardous Waste | Ton | 1.85 | 1.84 | 2.35 |
| Total Hazardous Waste Intensity (By Area) | Ton/10000 m² | 0.84 | 0.77 | 0.81 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | Ton | 380 | 382 | 1829 |
| Non-Hazardous Waste (Kitchen Waste) | Ton | 1568 | 1572 | 1899 |
| Non-Hazardous Waste Disposed | Ton | 1952.8 | 1959.9 | 3729.3 |
| Paper Waste | Ton | 4.8 | 5 | 4.9 |
| Total Non-Hazardous Waste Intensity (By Area) | Ton/10000 m² | 887.64 | 816.25 | 1288.52 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Energy Consumption Intensity (By Area) | Tce/10000 m² | 3.19 | 3.36 | 3.11 |
| Gasoline Consumption | L | 9500 | 13000 | 17765.49 |
| Natural Gas Consumption | m³ | 499000 | 500000 | 612500 |
| Purchased Electricity | MWh | 45332.95 | 47125.39 | 51004.74 |
| Renewable Energy Consumption | MWh | 9429.08 | ||
| Total Energy Consumption | Tce | 6237.45 | 6475.01 | 7106.94 |
| Total Indirect Energy Consumption | MWh | 45332.95 | 47125.39 | 51004.74 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | m³ | 1050670.45 | 965697.93 | 1187568.82 |
Description of whether there is any issue in sourcing water that is fit for purpose, water efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Water Consumption Reduction Compared to Last Year | m³ | -20 | 3000 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person | 1065 | 1203 | 1476 |
| Number of Employees Aged Above 50 | Person | 227 | 248 | 315 |
| Number of Employees Aged Below 30 | Person | 251 | 290 | 375 |
| Number of Employees in Mainland China | Person | 1543 | 1741 | 2166 |
| Number of Female Employees | Person | 754 | 900 | 977 |
| Number of General Employees | Person | 1302 | 1449 | 1838 |
| Number of Male Employees | Person | 789 | 841 | 1189 |
| Number of Middle Management Employees | Person | 174 | 231 | 254 |
| Number of Senior Management Employees | Person | 67 | 61 | 74 |
| Number of Total Employees | Person | 1543 | 1741 | 2166 |
| Percentage of Employees Aged 30-50 | % | 69.02 | 69.11 | 68.15 |
| Percentage of Employees Aged Above 50 | % | 14.71 | 14.24 | 14.54 |
| Percentage of Employees Aged Below 30 | % | 16.27 | 16.66 | 17.31 |
| Percentage of Female Employees | % | 48.86 | 51.69 | 45.11 |
| Percentage of General Employees | % | 84.38 | 83.23 | 84.85 |
| Percentage of Male Employees | % | 51.14 | 48.31 | 54.89 |
| Percentage of Middle Management Employees | % | 11.28 | 13.27 | 11.73 |
| Percentage of Senior Management Employees | % | 4.34 | 3.5 | 3.42 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 3.29 | 2.74 | 2.58 |
| Turnover Rate of Employees Aged Above 50 | % | 0.88 | 0.81 | 0.87 |
| Turnover Rate of Employees Aged Below 30 | % | 7.97 | 7.59 | 7.33 |
| Turnover Rate of Employees in Mainland China | % | 3.69 | 3.27 | 3.11 |
| Turnover Rate of Female Employees | % | 4.38 | 3.92 | 3.58 |
| Turnover Rate of Male Employees | % | 3.04 | 2.67 | 2.72 |
| Turnover Rate of Total Employees | % | 3.69 | 3.27 | 3.11 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 169 | 175 | 178 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 48.87 | 48.31 | 44.7 |
| Percentage of Trained General Employees | % | 84.38 | 83.23 | 83.63 |
| Percentage of Trained Male Employees | % | 51.13 | 51.69 | 55.3 |
| Percentage of Trained Middle Management | % | 11.28 | 13.27 | 13.15 |
| Percentage of Trained Senior Management | % | 4.34 | 3.5 | 3.22 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | hour | 92.26 | 84 | 70.52 |
| Average Training Hours (General Staff) | hour | 98.54 | 92.69 | 70.05 |
| Average Training Hours (Male) | hour | 99.61 | 93.42 | 68.56 |
| Average Training Hours (Middle Management) | hour | 86.11 | 66.24 | 61.16 |
| Average Training Hours (Senior Management) | hour | 72.69 | 83.97 | 86.64 |
| Average Training Hours per Employee | hour | 96.02 | 88.87 | 69.44 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | No. | 271 | 330 | 397 |
| Number of Total Suppliers | No. | 280 | 340 | 410 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers Participated in Sustainability Risk Assessment | No. | 271 | 330 | 304 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Number of Products and Service Related Complaints | Case | 225 | 213 | 234 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | 91 | |
| Number of New Patent Applications | 44 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 100 | 100 | 100 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 87.5 | 75.8 | 92.34 |
| Number of Anti-corruption Training Session | Time | 19 | 17 | 18 |
| Total Anti-corruption Training Hours for Directors and Management | Hour | 62 | 60 | 65 |
| Total Hours of Anti-corruption Training for Employees | Hour | 580 | 600 | 746 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Hours of Employee Volunteer Services | hour | 324.8 | 162 | 168.15 |
| Total Public Welfare Donations | RMB 10 thousand | 3.5 | 3.6 | 3 |
| Total Volunteer Service Hours | hour | 501166 | 282042 | 376477 |