2024 Environmetal, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| NOx emissions | Kg | 8664.58 | 4027.23 | 3199.92 | 46 |
| Nitrogen Oxides (NOx) Emissions | Kg | 3199.92 | 22 | ||
| PM emissions | Kg | 820.23 | 409.53 | 306.61 | 46 |
| Particulate Matter Emissions | Kg | 306.61 | 22 | ||
| Sulfur Oxides (SOx) Emissions | Kg | 6.13 | 22 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| CO2 emissions (Scope 1) | Ton | 2221.14 | 2202.65 | 2321.41 | 46 |
| CO2 emissions (Scope 2) | Ton | 14212.62 | 16445.43 | 11355.82 | 46 |
| CO2 emissions (Scope 3) | Ton | 1546348.32 | 1274979.08 | 1119956.59 | 46 |
| CO2 emissions intensity (Scope 1 and Scope 2) | Ton/person, Ton/square meter | 0.05 | 0.06 | 0.05 | 46 |
| Greenhouse Gas Emission Equivalent per Square Meter of Floor Area (Scope 1 and Scope 2) | Tons of CO₂/㎡ | 0.05 | 22 | ||
| Greenhouse Gas Emissions Equivalent (Scope 1) | Tons of CO₂ | 2321.41 | 22 | ||
| Greenhouse Gas Emissions Equivalent (Scope 2) | Tons of CO₂ | 13555.82 | 22 | ||
| Greenhouse Gas Emissions Equivalent (Scope 3) | Tons of CO₂ | 11196.56 | 22 | ||
| Greenhouse Gas Emissions from Employee Business Travel Accommodation | Tons of CO₂ | 313.06 | 22 | ||
| Greenhouse Gas Emissions from Employee Business Travel via Transportation | Tons of CO₂ | 352.95 | 22 | ||
| Greenhouse Gas Emissions from Investment and Financing Activities | Tons of CO₂ | 11189.47 | 22 | ||
| Greenhouse Gas Emissions from Office Paper Consumption | Tons of CO₂ | 140.3 | 22 | ||
| Per Capita Greenhouse Gas Emission Intensity (Scope 1 and Scope 2) | Tons of CO₂/Person | 2.83 | 22 | ||
| SO2 emissions | Kg | 7.37 | 6.99 | 6.13 | 46 |
| Total Greenhouse Gas Emissions (Scope 1 and Scope 2) | Tons of CO₂ | 15877.23 | 22 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Paper consumption intensity | Kg/person | 24.7 | 33.26 | 27.23 | 46 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Direct energy consumption - Diesel fuel | Liter | 798.16 | 1584.53 | 2871.8 | 45 |
| Direct energy consumption - Gasoline | Liter | 499341.77 | 471144.69 | 431013.03 | 45 |
| Direct energy consumption - Liquefied petroleum gas | Kg | 15650.15 | 40402.54 | 13007.1 | 45 |
| Direct energy consumption - Natural gas | Cubic meters | 523566.24 | 445090.74 | 539372.08 | 45 |
| Indirect energy consumption - Consumption intensity of purchased electricity | Kwh/Person | 5.21 | 5.8 | 4.48 | 45 |
| Indirect energy consumption - Purchased electricity | Kwh | 24624545.84 | 28386453.54 | 27117391.29 | 45 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Resource consumption - Water consumption | Tons | 121699.19 | 176051.76 | 155028.41 | 45 |
| Resource consumption - Water consumption intensity | Ton/Person | 22.46 | 31.88 | 27.66 | 45 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Energy saving and environmental protection industry | Billion | 32.29 | 41.52 | 64.62 | 45 |
| Green upgrade of infrastructure | Billion | 27.87 | 29.32 | 30 | 45 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Resource consumption - Paper consumption | Ton | 133.8 | 183.69 | 152.6 | 45 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Clean energy industry | Billion | 0.96 | 1.26 | 1.88 | 45 |
| Cleaner production industry | Billion | 0.87 | 1.16 | 2.7 | 45 |
| Ecological environment industry | Billion | 13.57 | 16.3 | 16.62 | 45 |
| New industrialization loan balance | Billion | 17.69 | 25.19 | 31.85 | 45 |
| New issuance amount of green finance credit | Billion | 14.46 | 10.27 | 12.26 | 45 |
| Number of financed environmental projects | Case | 281 | 318 | 326 | 45 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Allocation ratio | % | 5.17 | 4.83 | 5.42 | 45 |
| Board meeting | Times | 13 | 11 | 16 | 45 |
| Board of director | Member | 12 | 16 | 13 | 45 |
| Executive director | Member | 3 | 3 | 3 | 45 |
| Extraordinary general meeting | Times | 1 | 45 | ||
| Independent director | Member | 5 | 6 | 5 | 45 |
| Labor contract signing rate | % | 100 | 100 | 100 | 46 |
| Non-Executive director | Member | 9 | 13 | 10 | 45 |
| Number of employees | Headcount | 5418 | 5523 | 5604 | 46 |
| Number of employees aged 31 to 40 years old | Headcount | 2052 | 2263 | 2368 | 46 |
| Number of employees aged 41 to 50 years old | Headcount | 1008 | 944 | 931 | 46 |
| Number of employees below 30 years old | Headcount | 1786 | 1635 | 1562 | 46 |
| Number of employees in Guiyang | Headcount | 1018 | 1042 | 1069 | 46 |
| Number of employees in the head office | Headcount | 796 | 872 | 924 | 46 |
| Number of employees outside Guiyang | Headcount | 3604 | 3609 | 3611 | 46 |
| Number of employees over 51 years old | Headcount | 572 | 681 | 743 | 46 |
| Number of employees with bachelor academic qualifications | Headcount | 4310 | 4447 | 4588 | 46 |
| Number of employees with other academic qualifications | Headcount | 748 | 699 | 600 | 46 |
| Number of employees with postgraduate and above academic qualifications | Headcount | 360 | 377 | 416 | 46 |
| Number of female employees | Headcount | 2836 | 2856 | 2840 | 46 |
| Number of individual customers | 10 Thousand | 1088.09 | 1167.9 | 1216.85 | 47 |
| Number of male employees | Headcount | 2582 | 2667 | 2764 | 46 |
| Number of middle managers | Headcount | 124 | 123 | 122 | 46 |
| Number of minorities among middle managers | Headcount | 25 | 33 | 33 | 46 |
| Number of minorities among senior managers | Headcount | 1 | 2 | 3 | 46 |
| Number of minority employees | Headcount | 1820 | 1912 | 1967 | 46 |
| Number of new employees | Headcount | 304 | 256 | 224 | 46 |
| Number of senior managers | Headcount | 6 | 7 | 8 | 46 |
| Number of women in middle management | Headcount | 30 | 34 | 34 | 46 |
| Proportion of female employees | % | 52.34 | 51.71 | 50.68 | 46 |
| Proportion of male employees | % | 47.66 | 48.29 | 49.32 | 46 |
| Qianan branch count | Case | 74 | 45 | 22 | 47 |
| Social security coverage | % | 100 | 100 | 100 | 46 |
| Tongren branch count | Case | 59 | 44 | 25 | 47 |
| Total assets | Billion | 533.78 | 576.79 | 589.99 | 45 |
| Total loan | Billion | 293.53 | 331.95 | 347.09 | 45 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Turnover rate for employees aged 31 to 40 years old | % | 0.74 | 0.54 | 0.53 | 46 |
| Turnover rate for employees aged 41 to 50 years old | % | 0.09 | 0.11 | 0.21 | 46 |
| Turnover rate for employees below 30 years old | % | 1.02 | 0.8 | 0.58 | 46 |
| Turnover rate for employees of branches in Guiyang | % | 0.48 | 0.48 | 0.28 | 46 |
| Turnover rate for employees of the head office | % | 0.2 | 0.23 | 0.19 | 46 |
| Turnover rate for employees outside Guiyang | % | 1.26 | 0.79 | 0.9 | 46 |
| Turnover rate for employees over 51 years old | % | 0.09 | 0.05 | 0.05 | 46 |
| Turnover rate for female employees | % | 1.11 | 0.55 | 0.47 | 46 |
| Turnover rate for male employees | % | 0.83 | 0.95 | 0.9 | 46 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost work days due to work injury | Days | 75.5 | 140 | 167 | 46 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Emergency drills | Times | 977 | 1015 | 951 | 46 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee training coverage | % | 99.05 | 99.91 | 99.45 | 46 |
| Safety training | Times | 59 | 114 | 349 | 46 |
| Training held throughout the year | Times | 486 | 1300 | 2658 | 46 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee training person-time | Person-time | 38677 | 86738 | 97552 | 46 |
| Number of employee training program | Set | 957 | 997 | 1079 | 46 |
| Total investment in employee training | 10 thousand RMB | 6511 | 11254.43 | 8500.7 | 46 |
| Training hours for female employees | Hours | 46.54 | 95.81 | 87.42 | 46 |
| Training hours for general employees | Hours | 48.61 | 89.13 | 89 | 46 |
| Training hours for male employees | Hours | 48.65 | 83.34 | 92.93 | 46 |
| Training hours for middle management | Hours | 74.05 | 106.65 | 116.47 | 46 |
| Training hours for senior management | Hours | 130.7 | 186.54 | 207.09 | 46 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Agricultural modernization loan balance | Billion | 15.14 | 24.45 | 29.19 | 45 |
| Anshun branch count | Case | 118 | 47 | 56 | 47 |
| Equity director | Member | 4 | 6 | 5 | 45 |
| Green credit (Corporate) | Billion | 46.42 | 52.01 | 57.68 | 45 |
| Head office supplier count | Entity | 113 | 92 | 110 | 47 |
| Number of green credit customers | Household | 251 | 443 | 455 | 45 |
| Number of offline outlets | Unit | 228 | 222 | 220 | 47 |
| Number of trade finance clients | Household | 937 | 1180 | 922 | 45 |
| Suppliers of branches in Guiyang | Entity | 20 | 28 | 18 | 47 |
| Suppliers of branches outside Guiyang | Entity | 93 | 64 | 92 | 47 |
| Total deposit | Billion | 326.32 | 365.25 | 375 | 45 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Supplier review coverage | % | 100 | 100 | 100 | 47 |
Description of practices used to identify environmental and social risks along the supply chain, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Supplier social responsibility trainings | Times | 1 | 1 | 1 | 47 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| 96655 customer service center telephone banking calls | 10 thousand | 52.9 | 620 | 621 | 46 |
| Acceptance of customer complaints | Case | 136 | 108 | 96 | 46 |
| Consumer rights protection working conference | Times | 3 | 3 | 3 | 47 |
| Cumulative number of online banking and mobile banking customers | 10 thousand Household | 983.28 | 1029.59 | 1097.15 | 45 |
| Mobile banking transaction amount | Billion | 154.49 | 184.57 | 184.62 | 45 |
| Net assets per share | Yuan | 3.01 | 3.32 | 3.59 | 45 |
| Number of complaint cases in Guiyang | Case | 367 | 245 | 155 | 46 |
| Number of complaint cases in Liupanshui | Case | 41 | 69 | 53 | 46 |
| Number of complaint cases in Qiandongnan | Case | 58 | 43 | 33 | 46 |
| Number of complaint cases in Qianxinan | Case | 91 | 32 | 24 | 46 |
| Number of complaint cases in Zunyi | Case | 378 | 151 | 175 | 46 |
| Number of corporate online banking customers | 10 thousand Household | 8.95 | 10.48 | 11.5 | 45 |
| Number of customers who popularize financial knowledge | 10 thousand | 1505.45 | 2775.5 | 2202.21 | 47 |
| Number of elderly customers | 10 Thousand | 175.4 | 164.2 | 251.68 | 47 |
| Number of mobile banking customers | 10 thousand Household | 576.19 | 648.5 | 701.85 | 45 |
| Satisfaction rate of complaint handling | % | 97.67 | 89.95 | 84.37 | 47 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Computer software copyright (total) | Pieces | 78 | 81 | 81 | 45 |
Description of quality assurance process and recall procedures.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Bijie branch count | Case | 98 | 50 | 44 | 47 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Information technology investment | Billion | 0.18 | 0.24 | 0.51 | 45 |
| Information technology investment as percent of revenue | % | 1.5 | 2.11 | 4.27 | 45 |
| Number of information system, network and infrastructure drills carried out | Times | 26 | 30 | 36 | 45 |
| Number of personal internet banking customers | 10 thousand Household | 353.09 | 370.61 | 383.8 | 45 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio | % | 13.82 | 13.3 | 14.3 | 45 |
| Provision coverage | % | 351.21 | 287.71 | 315.98 | 45 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Audit project | Case | 69 | 54 | 62 | 45 |
| External fraud blocked | Times | 574 | 559 | 298 | 47 |
| General meeting | Times | 1 | 1 | 1 | 45 |
| Meeting held by special committee under the board of directors | Times | 39 | 29 | 40 | 45 |
| Proposal deliberated by the board of directors | Case | 69 | 69 | 104 | 45 |
| Proposal deliberated by the shareholder | Case | 18 | 11 | 28 | 45 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Anti-corruption training | Times | 770 | 680 | 470 | 45 |
| Anti-money laundering training | Times | 5 | 5 | 5 | 45 |
| Number of people covered by anti-Corruption training | Person-time | 8200 | 9000 | 9300 | 45 |
| Number of people covered by anti-money laundering training | Person-time | 1600 | 1530 | 1600 | 45 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Comprehensive service stations for outdoor workers | Unit | 124 | 122 | 122 | 47 |
| Cumulative number of financial knowledge popularization activities | Times | 2733 | 2531 | 3967 | 47 |
| Employee holiday condolences | Person-time | 4505 | 5915 | 5464 | 46 |
| Employee participated in volunteering activities | Person | 3265 | 7201 | 8000 | 47 |
| Inclusive finance loan balance | Billion | 12.65 | 13.37 | 5.05 | 47 |
| Inclusive finance loan balance (People's bank's caliber) | Billion | 42.2 | 55.56 | 60.62 | 47 |
| Inclusive service stations built | Unit | 1915 | 2135 | 2219 | 47 |
| Inclusive small and micro enterprise loan balance | Billion | 37.94 | 47.43 | 52.94 | 45 |
| New urbanization loan balance | Billion | 157.53 | 125.42 | 146.65 | 45 |
| Number of inclusive small and micro enterprise loan customers | Household | 32697 | 59116 | 66494 | 45 |
| Shareholder meeting | Times | 1 | 1 | 2 | 45 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Loan amount of trade finance | Billion | 12.77 | 14.31 | 12.28 | 45 |
| Number of registered volunteers | Person | 2262 | 3937 | 2368 | 47 |
| Number of volunteer activities | Times | 4783 | 3584 | 2306 | 47 |
| Revenue | Billion | 11.99 | 11.35 | 12.42 | 45 |
| Total charity investment | Million | 15.6 | 7.4 | 2.56 | 47 |
| Volunteer hours | Hours | 17600 | 15470 | 19000 | 47 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kg | 820.23 | 409.53 | 306.61 |
| NOₓ Emissions | Kg | 8664.58 | 4027.23 | 3199.92 |
| SOₓ Emissions | Kg | 6.13 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Ton | 2221.14 | 2202.65 | 2321.41 |
| Indirect Energy Emissions (Scope 2) | Ton | 14212.62 | 16445.43 | 11355.82 |
| Scope 3 GHG Emissions (Business Travel) | Ton | 666.01 | ||
| Scope 3 GHG Emissions (Investments) | Ton | 11189.47 | ||
| Scope 3 GHG Emissions (Purchased Goods/Services) | Ton | 140.3 | ||
| Total GHG Emissions Intensity (By Area) | Ton/square meter | 0.05 | 0.06 | 0.05 |
| Total GHG Emissions Intensity (By Employee) | Ton/person | 3.03 | 3.38 | 2.83 |
| Total Other Indirect Energy Emissions (Scope 3) | Ton | 1546348.32 | 1274979.08 | 1119956.59 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Employee) | Kg/person | 24.7 | 33.26 | 27.23 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | Liter | 798.16 | 1584.53 | 2871.8 |
| Gasoline Consumption | Liter | 499341.77 | 471144.69 | 431013.03 |
| LPG Consumption | Kg | 15650.15 | 40402.54 | 13007.1 |
| Natural Gas Consumption | Cubic meters | 523566.24 | 445090.74 | 539372.08 |
| Purchased Electricity | Kwh | 24624545.84 | 28386453.54 | 27117391.29 |
| Purchased Electricity Intensity (By Employee) | Kwh/Person | 5.21 | 5.8 | 4.48 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption | Tons | 121699.19 | 176051.76 | 155028.41 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Investment in Energy-saving and Emission-reduction Technology Transformation | Billion | 60.16 | 70.84 | 94.62 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Packaging Material Consumption (Paper) | Ton | 133.8 | 183.69 | 152.6 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Investment in Ecological Restoration | Billion | 13.57 | 16.3 | 16.62 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | Headcount | 4310 | 4447 | 4588 |
| Number of Employees Aged 30-50 | Headcount | 3060 | 3207 | 3299 |
| Number of Employees Aged Above 50 | Headcount | 572 | 681 | 743 |
| Number of Employees Aged Below 30 | Headcount | 1786 | 1635 | 1562 |
| Number of Female Employees | Headcount | 2836 | 2856 | 2840 |
| Number of Male Employees | Headcount | 2582 | 2667 | 2764 |
| Number of Middle Management Employees | Headcount | 124 | 123 | 122 |
| Number of New Employees | Headcount | 304 | 256 | 224 |
| Number of Senior Management Employees | Headcount | 6 | 7 | 8 |
| Number of Total Employees | Headcount | 5418 | 5523 | 5604 |
| Percentage of Female Employees | % | 52.34 | 51.71 | 50.68 |
| Percentage of Male Employees | % | 47.66 | 48.29 | 49.32 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 0.74 | 0.11 | 0.21 |
| Turnover Rate of Employees Aged Above 50 | % | 0.09 | 0.05 | 0.05 |
| Turnover Rate of Employees Aged Below 30 | % | 1.02 | 0.8 | 0.58 |
| Turnover Rate of Female Employees | % | 1.11 | 0.55 | 0.47 |
| Turnover Rate of Male Employees | % | 0.83 | 0.95 | 0.9 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | Days | 75.5 | 140 | 167 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Production Safety Emergency Drills | Times | 977 | 1015 | 951 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 99.05 | 99.91 | 99.45 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hours | 46.54 | 95.81 | 87.42 |
| Average Training Hours (General Staff) | Hours | 48.61 | 89.13 | 89 |
| Average Training Hours (Male) | Hours | 48.65 | 83.34 | 92.93 |
| Average Training Hours (Middle Management) | Hours | 74.05 | 106.65 | 116.47 |
| Average Training Hours (Senior Management) | Hours | 130.7 | 186.54 | 207.09 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Total Suppliers | Entity | 226 | 184 | 220 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaint Growth Rate | % | -44.38 | -18.52 | |
| Satisfaction Rate of Customer Complaint Handling | % | 97.67 | 89.95 | 84.37 |
| Total Number of Customer Complaints | Case | 971 | 540 | 440 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | Pieces | 78 | 81 | 81 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Anti-corruption Training Session | Times | 770 | 680 | 470 |
| Number of Attendance for Anti-corruption Training | Person-time | 8200 | 9000 | 9300 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Registered Volunteers | Person | 2262 | 3937 | 2368 |
| Number of Volunteer Activities Sessions | Times | 4783 | 3584 | 2306 |
| Total Social Investment | Million | 15.6 | 7.4 | 2.56 |
| Total Volunteer Service Hours | Hours | 17600 | 15470 | 19000 |