2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| General office waste emission | tons | 2570 | 7 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Greenhouse gas emissions (Scope 2) | Tons of CO2 equivalent | 77015.04 | 52 |
| Greenhouse gas emissions (Scope 3) | Tons of CO2 equivalent | 141.33 | 52 |
| Total greenhouse gas emissions (Scope 1 + Scope 2 + Scope 3) | Tons of CO2 equivalent | 77156.37 | 52 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Hazardous waste | Tons | 2.91 | 52 |
| Hazardous waste intensity | Tons/RMB million Revenue | 0.001 | 52 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Non-hazardous waste | Tons | 2.57 | 52 |
| Non-hazardous waste intensity | Tons/RMB million Revenue | 0.001 | 52 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2024 | 2025-2027 | Report Pages |
|---|---|---|---|---|
| Carbon dioxide equivalent emissions reduced | tons | 67638 | 7 | |
| Short to medium term greenhouse gas emission reduction target (2025-2027) | tons of CO2 equivalent reduction per year | 50000 | 38 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Electricity consumption | Megawatt-hour | 999.35 | 52 |
| Energy consumption | MWh | 999.35 | 7 |
| Energy consumption intensity | MWh/RMB million Revenue | 0.41 | 52 |
| Indirect energy consumption | Megawatt-hour | 999.35 | 52 |
| New energy fleet operation distance | million kilometers | 950 | 7 |
| Total energy consumption (direct energy consumption + indirect energy consumption) | Megawatt-hour | 999.35 | 52 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Water consumption | Cubic meters, m³ | 4611.8 | 7, 52 |
| Water use intensity | Cubic meters/RMB million Revenue | 1.87 | 52 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Female directors proportion | 22% | 7 | |
| Female employees proportion | 34.34% | 7 | |
| Total assets | billion RMB | 1.3786 | 7 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Operating income | billion RMB | 2.4634 | 7 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number and rate of work-related fatalities: 2022 | People; % | 0 · 0% | 53 | ||
| Number and rate of work-related fatalities: 2023 | People; % | 0 · 0% | 53 | ||
| Number and rate of work-related fatalities: 2024 | People; % | 0 · 0% | 53 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Driver training coverage | 100% | 7 | |
| R&D investment | million RMB | 141.4 | 7 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Training per employee | hours | 12 | 7 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Customer complaint resolution rate | % | 99.92% | 7, 54 |
| Net assets | billion RMB | 1.1063 | 7 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Computer software copyrights (total as of December 31, 2024) | 23 | 7 | |
| ISO 20000 information technology service management system certification obtained | Yes | 7 | |
| Invention patents (total as of December 31, 2024) | 66 | 7 | |
| New computer software copyrights (during reporting period) | 3 | 7 | |
| Newly authorized invention patents (during reporting period) | 27 | 7 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| ISO 27001 information security management system certification obtained | Yes | 7 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Indirect Energy Emissions (Scope 2) | Tons of CO2 equivalent | 77015.04 |
| Total GHG Emissions | Tons of CO2 equivalent | 77156.37 |
| Total Other Indirect Energy Emissions (Scope 3) | Tons of CO2 equivalent | 141.33 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Hazardous Waste | Tons | 2.91 |
| Total Hazardous Waste Intensity (By Revenue) | Tons/RMB million Revenue | 0.001 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Total Non-Hazardous Waste Intensity (By Revenue) | Tons/RMB million Revenue | 0.001 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| CO2 Emissions Reduction Compared to Last Year | tons | 67638 |
| GHG Emissions Reduction Compared to Last Year | tons | 67638 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Energy Consumption Intensity (By Revenue) | MWh/RMB million Revenue | 0.41 |
| Purchased Electricity | Megawatt-hour | 999.35 |
| Total Energy Consumption | Megawatt-hour | 999.35 |
| Total Indirect Energy Consumption | Megawatt-hour | 999.35 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | Cubic meters | 4611.8 |
| Water Consumption Intensity (By Revenue) | Cubic meters/RMB million Revenue | 1.87 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | Person | 111 |
| Number of Employees Aged Above 50 | Person | 3 |
| Number of Employees Aged Below 30 | Person | 317 |
| Number of Employees in Mainland China | Person | 430 |
| Number of Employees in Overseas | Person | 1 |
| Number of Female Employees | Person | 148 |
| Number of General Employees | Person | 414 |
| Number of Male Employees | Person | 283 |
| Number of Middle Management Employees | Person | 13 |
| Number of Senior Management Employees | Person | 4 |
| Number of Total Employees | Person | 431 |
| Percentage of Female Employees | % | 34.34 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 4.7 |
| Turnover Rate of Employees in Mainland China | % | 24.5 |
| Turnover Rate of Female Employees | % | 10.2 |
| Turnover Rate of Male Employees | % | 14.4 |
| Turnover Rate of Total Employees | % | 24.5 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Trained Female Employees | % | 34.34 |
| Percentage of Trained General Employees | % | 96.06 |
| Percentage of Trained Male Employees | % | 65.66 |
| Percentage of Trained Middle Management | % | 3.02 |
| Percentage of Trained Senior Management | % | 0.93 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Average Training Hours (Female) | Hour | 12 |
| Average Training Hours (General Employees) | Hour | 12 |
| Average Training Hours (Male) | Hour | 12 |
| Average Training Hours (Middle Management) | Hour | 13 |
| Average Training Hours (Senior Management) | Hour | 8 |
| Average Training Hours per Employee | hours | 12 |
Number of suppliers by geographical region.
| Standard Indicator | Unit |
|---|---|
| Number of Suppliers in Mainland China | |
| Number of Suppliers in Overseas | |
| Number of Total Suppliers |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Complaints Handling Rate | % | 99.92 |
| Number of Products and Service Related Complaints | Times | 723425 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | 89 | |
| Number of Invention Patents | 66 | |
| Number of Patents Granted | 27 | |
| Number of Patents Held | 66 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit |
|---|---|
| Number of Directors and Management Attendance for Anti-corruption Training | Person |
| Number of General Employees Attendance for Anti-corruption Training | Person |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit |
|---|---|
| Total Social Investment | RMB |