2024 Environmental, Social and Governance Report
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| NOx emissions | Kilogram | 5.94 | 73 |
| PM emissions | Kilogram | 0.44 | 73 |
| SOx emissions | Kilogram | 0.07 | 73 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| Direct greenhouse gas emissions (Scope 1) | Tonnes CO2e | 10.04 | 73 | |
| Greenhouse gas emission intensity | Tonnes CO2e/person | 0.01 | 73 | |
| Greenhouse gas emission intensity (tonnes CO2e/person) | 2% reduction compared with 2024 | 51 | ||
| Indirect greenhouse gas emissions (Scope 2) | Tonnes CO2e | 313.2 | 73 | |
| Total greenhouse gas emissions | Tonnes CO2e | 323.24 | 73 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Hazardous waste produced intensity | Kilogram/person | 0.01 | 73 |
| Total hazardous waste produced | Kilogram | 394.36 | 73 |
| Waste battery | Kilogram | 101.21 | 73 |
| Waste electric product | Kilogram | 136 | 73 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| Kitchen waste from canteen | Kilogram | 332 | 73 | |
| Non-hazardous waste emission intensity (tonnes/person) | 2% reduction compared with 2024 | 51 | ||
| Non-hazardous waste produced intensity | Kilogram/person | 1.75 | 73 | |
| Office and domestic garbage | Kilogram | 56285.5 | 73 | |
| Total non-hazardous waste produced | Kilogram | 56617.5 | 73 | |
| Waste ink cartridges/toner cartridge | Kilogram | 150.52 | 73 | |
| Waste tube | Kilogram | 6.62 | 73 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| Direct energy consumption | kWh | 40057.42 | 73 | |
| Energy consumption intensity | kWh/person | 19.23 | 73 | |
| Energy consumption intensity (kWh/person) | 2% reduction compared with 2024 | 51 | ||
| Indirect energy consumption | kWh | 583878.23 | 73 | |
| Total energy consumption | kWh | 623745.65 | 73 | |
| Total petrol consumption | kWh | 40067.42 | 73 | |
| Total purchased electricity | kWh | 583878.23 | 73 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2024 | 2025 | Report Pages |
|---|---|---|---|---|
| Total water consumption | Tonnes | 2757.47 | 73 | |
| Water consumption intensity | Tonnes/person | 0.09 | 73 | |
| Water use intensity (tonnes/person) | 2% reduction compared with 2024 | 51 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of employees above aged 50 (excluding 50) | Headcount | 5005 | 74 |
| Number of employees above the age of 50 (excluding 50) | employees | 6782 | 56 |
| Number of employees aged 30-50 | Headcount | 13947 | 74 |
| Number of employees aged 30–50 years old | employees | 13947 | 56 |
| Number of employees below aged 30 (excluding 30) | Headcount | 6782 | 74 |
| Number of employees below the age of 30 (excluding 30) | employees | 5065 | 56 |
| Number of employees in Central Southern region | employees | 2566 | 56 |
| Number of employees in Eastern China | Headcount | 13511 | 74 |
| Number of employees in Eastern region | employees | 13511 | 56 |
| Number of employees in Hong Kong, Macao and Taiwan regions and overseas | employees | 782 | 56 |
| Number of employees in Northeastern China | Headcount | 1124 | 74 |
| Number of employees in Northeastern region | employees | 1174 | 56 |
| Number of employees in Northern China | Headcount | 2656 | 74 |
| Number of employees in Northern region | employees | 4124 | 56 |
| Number of employees in South Central China | Headcount | 4864 | 74 |
| Number of employees in Western China | Headcount | 3579 | 74 |
| Number of employees in Western region | employees | 1577 | 56 |
| Number of female employees | Headcount, employees | 10189 | 56, 74 |
| Number of full-time employees | Headcount, employees | 25734 | 56, 74 |
| Number of junior employees | Headcount | 22979 | 74 |
| Number of male employees | Headcount, employees | 15545 | 56, 74 |
| Number of middle employees | Headcount | 2562 | 74 |
| Number of on-the-job veterans | employees | 374 | 56 |
| Number of senior employees | Headcount | 193 | 74 |
| Percentage of men in middle management | percent | 63% | 56 |
| Percentage of men in senior management | percent | 64% | 56 |
| Percentage of women in middle management | percent | 37% | 56 |
| Percentage of women in senior management | percent | 36% | 56 |
| Total number of employees | Headcount, employees, persons | 25734 | 8, 56, 74 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee turnover rate | % | 25 | 74 |
| Employee turnover rate (Female) | % | 25 | 74 |
| Employee turnover rate (Male) | % | 24 | 74 |
| Employee turnover rate in Eastern China | % | 47 | 74 |
| Employee turnover rate in Northeastern China | % | 2 | 74 |
| Employee turnover rate in Northern China | % | 21 | 74 |
| Employee turnover rate in South Central China | % | 34 | 74 |
| Employee turnover rate in Western China | % | 55 | 74 |
| Turnover rate of employees above aged 50 (excluding 50) | % | 22 | 74 |
| Turnover rate of employees aged 30-50 | % | 22 | 74 |
| Turnover rate of employees below aged 30 (excluding 30) | % | 31 | 74 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Incidents of work injury | Case | 54 | 74 |
| Number of work-related fatalities (past three years) | Headcount | 2 | 74 |
| Rate of work-related fatalities | % | 0.008 | 74 |
Lost days due to work injury.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Total lost days due to work injury | Day | 2900 | 74 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Female employees trained | % | 38 | 38 | 39 | 75 |
| Junior employees trained | % | 85 | 85 | 89 | 75 |
| Male employees trained | % | 62 | 62 | 61 | 75 |
| Middle employees trained | % | 14 | 14 | 10 | 75 |
| Percentage of total employees trained | % | 98.3 | 98.4 | 98.6 | 75 |
| Senior employees trained | % | 1 | 1 | 1 | 75 |
| Total employees trained | Number | 26231 | 24211 | 25361 | 75 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total average training hours per employee | Hour | 91 | 91 | 91 | 75 |
| Training hours of female employees | Hour | 88.3 | 88.9 | 89.5 | 75 |
| Training hours of junior employees | Hour | 90.1 | 90.6 | 91 | 75 |
| Training hours of male employees | Hour | 91.4 | 91.5 | 92 | 75 |
| Training hours of middle employees | Hour | 89.3 | 89.6 | 90.5 | 75 |
| Training hours of senior employees | Hour | 114.1 | 97.6 | 108 | 75 |
Description of measures to review employment practices to avoid child and forced labour.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Commitment Letter of Eight Military Regulations signed by all newly recruited employees | % | 100% | 11 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers | Number of suppliers | 5621 | 7583 | 6602 | 75 |
| Number of suppliers in Eastern China | Number of suppliers | 275 | 1182 | 1171 | 75 |
| Number of suppliers in Northeastern China | Number of suppliers | 1108 | 1227 | 881 | 75 |
| Number of suppliers in Northern China | Number of suppliers | 653 | 858 | 732 | 75 |
| Number of suppliers in South Central China | Number of suppliers | 2613 | 2894 | 2602 | 75 |
| Number of suppliers in Western China | Number of suppliers | 972 | 1422 | 1216 | 75 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of suppliers included in the general management process | Number of suppliers | 1331 | 742 | 459 | 75 |
| Signing rate of suppliers signing | % | 100 | 100 | 100 | 75 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Complaint closure rate | % | 100 | 100 | 100 | 75 |
| Number of complaints received by the Company's Operations Department about products and services | Case | 16786 | 15951 | 16467 | 75 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of copyrights obtained | Number | 208 | 223 | 238 | 75 |
| Number of patents obtained | Number | 3 | 3 | 16 | 75 |
| Number of trademarks obtained | Number | 263 | 275 | 360 | 75 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | 2023 | Report Pages |
|---|---|---|---|---|
| Number of corruption proceedings | Number | 2 | 1 | 76 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Employee Handbook and Internal Control Manual - Business Prohibitions signed by all employees | % | 100% | 11 |
| Letter of Commitment to Integrity signed by suppliers | % | 100% | 11 |
| Rectification rate of internal audit issues corrected | % | 90-29% | 11 |
| Statement of Responsibility for Integrity Building signed by middle and senior management personnel | % | 100% | 11 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Anti-corruption training hours provided to the directors | Hour | 5 | 6 | 4 | 76 |
| Anti-corruption training hours provided to the employees | Hour | 172 | 234.9 | 392 | 76 |
| Anti-corruption trainings for executive directors, management and employees - participants | participants | 25735 | 11 | ||
| Anti-corruption trainings for executive directors, management and employees - training hours | hours | 396 | 11 | ||
| Anti-corruption trainings for suppliers - number of trainings | trainings | 27 | 11 | ||
| Anti-corruption trainings for suppliers - participants | participants | 496 | 11 | ||
| Anti-corruption trainings for suppliers - training hours | hours | 21.55 | 11 | ||
| Must-reads on business ethics before Starting Work and DingTalk announcements - number of views | views | 584000 | 11 | ||
| Number of directors attended the anti-corruption trainings | Headcount | 4 | 4 | 3 | 76 |
| Number of employees attended the anti-corruption trainings | Headcount | 26685 | 24605 | 25734 | 76 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Social welfare input in 2024 | RMB in 10 thousand | 27 | 8 | ||
| Total amount invested in public welfare | RMB in ten thousand | 17 | 22 | 27 | 76 |
| Total serving hours of employee volunteers | Hour | 6952 | 8500 | 9400 | 76 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Airborne Particulate Matter (PM) Emissions | Kilogram | 0.44 |
| NOâ‚“ Emissions | Kilogram | 5.94 |
| SOâ‚“ Emissions | Kilogram | 0.07 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Direct GHG Emissions (Scope 1) | Tonnes CO2e | 10.04 |
| Indirect Energy Emissions (Scope 2) | Tonnes CO2e | 313.2 |
| Total GHG Emissions | Tonnes CO2e | 323.24 |
| Total GHG Emissions Intensity (By Employee) | Tonnes CO2e/person | 0.01 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Hazardous Waste (Electronic and IT Equipment) | Kilogram | 136 |
| Hazardous Waste (Used Batteries) | Kilogram | 101.21 |
| Total Hazardous Waste | Kilogram | 394.36 |
| Total Hazardous Waste Intensity (By Employee) | Kilogram/person | 0.01 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Non-Hazardous Waste (Kitchen Waste) | Kilogram | 332 |
| Non-Hazardous Waste (Office Waste) | Kilogram | 56285.5 |
| Non-Hazardous Waste Disposed | Kilogram | 56617.5 |
| Total Non-Hazardous Waste Intensity (By Employee) | Kilogram/person | 1.75 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Energy Consumption Intensity (By Employee) | kWh/person | 19.23 |
| Gasoline Consumption | kWh | 40067.42 |
| Purchased Electricity | kWh | 583878.23 |
| Total Direct Energy Consumption | kWh | 40057.42 |
| Total Energy Consumption | kWh | 623745.65 |
| Total Indirect Energy Consumption | kWh | 583878.23 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Water Consumption | Tonnes | 2757.47 |
| Water Consumption Intensity (By Revenue) | Tonnes/person | 0.09 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Employees Aged 30-50 | employees | 13947 |
| Number of Employees Aged Above 50 | employees | 6782 |
| Number of Employees Aged Below 30 | employees | 5065 |
| Number of Employees in Central China | employees | 2566 |
| Number of Employees in East China | employees | 13511 |
| Number of Employees in Hong Kong, Macau and Taiwan regions and overseas | employees | 782 |
| Number of Employees in North China | employees | 4124 |
| Number of Employees in Northeast China | employees | 1174 |
| Number of Employees in West China | employees | 1577 |
| Number of Female Employees | employees | 10189 |
| Number of Full-time Employees | employees | 25734 |
| Number of Male Employees | employees | 15545 |
| Number of Total Employees | employees | 25734 |
| Percentage of Female Employees | % | 39.6 |
| Percentage of Full-time Employees | % | 100 |
| Percentage of Male Employees | % | 60.4 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 22 |
| Turnover Rate of Employees Aged Above 50 | % | 22 |
| Turnover Rate of Employees Aged Below 30 | % | 31 |
| Turnover Rate of Employees in Central China | % | 34 |
| Turnover Rate of Employees in East China | % | 47 |
| Turnover Rate of Employees in North China | % | 21 |
| Turnover Rate of Employees in Northeast China | % | 2 |
| Turnover Rate of Employees in West China | % | 55 |
| Turnover Rate of Female Employees | % | 25 |
| Turnover Rate of Male Employees | % | 24 |
| Turnover Rate of Total Employees | % | 25 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Fatalities of the Last 3 Years | Headcount | 2 |
| Work-related Fatalities Rate | % | 0.008 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 2900 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit |
|---|---|
| Number of Production Safety Emergency Drills | times |
| Number of Safety knowledge lectures | times |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 98.3 | 98.4 | 98.6 |
| Percentage of Trained Female Employees | % | 38 | 38 | 39 |
| Percentage of Trained General Employees | % | 85 | 85 | 89 |
| Percentage of Trained Male Employees | % | 62 | 62 | 61 |
| Percentage of Trained Middle Management | % | 14 | 14 | 10 |
| Percentage of Trained Senior Management | % | 1 | 1 | 1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 88.3 | 88.9 | 89.5 |
| Average Training Hours (General Staff) | Hour | 90.1 | 90.6 | 91 |
| Average Training Hours (Male) | Hour | 91.4 | 91.5 | 92 |
| Average Training Hours (Middle Management) | Hour | 89.3 | 89.6 | 90.5 |
| Average Training Hours (Senior Management) | Hour | 114.1 | 97.6 | 108 |
| Average Training Hours per Employee | Hour | 91 | 91 | 91 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in East China | Number of suppliers | 275 | 1182 | 1171 |
| Number of Suppliers in North China | Number of suppliers | 653 | 858 | 732 |
| Number of Suppliers in Northeast China | Number of suppliers | 1108 | 1227 | 881 |
| Number of Suppliers in South China | Number of suppliers | 2613 | 2894 | 2602 |
| Number of Suppliers in West China | Number of suppliers | 972 | 1422 | 1216 |
| Number of Total Suppliers | Number of suppliers | 5621 | 7583 | 6602 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers Signing Social Responsibility Code | Number of suppliers | 1331 | 742 | 459 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaint Growth Rate | % | -4.97 | 3.24 | |
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Number of Products and Service Related Complaints | Case | 16786 | 15951 | 16467 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | Number | 474 | 501 | 614 |
| Number of Patents Granted | Number | 3 | 3 | 16 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Standard Indicator | Unit | 2022 | 2023 |
|---|---|---|---|
| Number of Corruption Litigation | Number | 2 | 1 |
Description of preventive measures and whistle-blowing procedures, and how they are implemented and monitored.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Percentage of Employees Anti-corruption Policies have been Communicated to | % | 100 |
| Percentage of Suppliers Accepting Anti-corruption Policies | % | 100 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Board Anti-corruption Training Duration | Hour | 5 | 6 | 4 |
| Number of Anti-corruption Training Session | trainings | 27 | ||
| Number of Attendance for Anti-corruption Training | participants | 496 | ||
| Number of Directors and Management Attendance for Anti-corruption Training | Headcount | 4 | 4 | 3 |
| Number of General Employees Attendance for Anti-corruption Training | Headcount | 26685 | 24605 | 25734 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | participants | 25735 | ||
| Total Hours of Anti-corruption Training | hours | 396 | ||
| Total Hours of Anti-corruption Training for Employees | Hour | 172 | 234.9 | 392 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB in ten thousand | 17 | 22 | 27 |
| Total Social Investment | RMB in ten thousand | 17 | 22 | 27 |
| Total Volunteer Service Hours | Hour | 6952 | 8500 | 9400 |