ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
The types of emissions and respective emissions data.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Carbon monoxide emissions | t | 1.89 | 1.32 | 1 | 46 |
| Nitrogen oxides emissions | t | 0.14 | 0.1 | 0.07 | 46 |
| Particulate matter emissions | t | 0.005 | 0.004 | 0.004 | 46 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Greenhouse gas emissions per unit area (Scope 1 and Scope 2) | tCO2e/m² | 0.04 | 0.05 | 0.05 | 46 |
| Scope 1 (Direct) greenhouse gas emissions | tCO2e | 222.48 | 172.39 | 158.76 | 46 |
| Scope 1 (Direct) greenhouse gas emissions per unit area | tCO2e/m² | 0.00109 | 0.00086 | 0.00081 | 46 |
| Scope 2 (Indirect) greenhouse gas emissions | tCO2e | 8278.39 | 9280.56 | 9317.47 | 46 |
| Scope 2 (Indirect) greenhouse gas emissions per unit area | tCO2e/m² | 0.04 | 0.05 | 0.05 | 46 |
| Sulfur dioxide emissions | t | 0.0021 | 0.0009 | 0.0007 | 46 |
| Total greenhouse gas emissions (Scope 1 and Scope 2) | tCO2e | 8500.86 | 9452.95 | 9476.23 | 46 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Hazardous wastes per person | pc./person | 0.16 | 0.29 | 0.28 | 46 |
| Total hazardous wastes | pc. | 724 | 1290 | 1242 | 46 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Kitchen wastes | L | 217509.19 | 281547.8 | 236671.5 | 47 |
| Non-hazardous electronic wastes per person | pc./person | 0.1 | 0.37 | 0.37 | 47 |
| Non-hazardous wastes per person | t/person | 0.1 | 0.4 | 0.4 | 47 |
| Office consumable wastes | t | 5.27 | 6.81 | 4.44 | 47 |
| Office wastes | t | 1445.43 | 1633.48 | 1603.55 | 47 |
| Paper consumption | Pack | 23108 | 24507 | 26992 | 46 |
| Total non-hazardous electronic wastes | pc. | 449 | 1636 | 1601 | 46 |
| Total non-hazardous wastes | t | 1563.89 | 1776.54 | 1733.7 | 46 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Diesel consumption | L | 1702.79 | 153.68 | 622.89 | 46 |
| Gasoline consumption | L | 50508.22 | 27598.86 | 24643.41 | 46 |
| Natural gas consumption | m³ | 49083.86 | 51026.43 | 47187.39 | 46 |
| Total direct energy consumption | kWh | 985625.02 | 794637.33 | 731975.97 | 46 |
| Total energy consumption | kWh | 18926241.25 | 20971098.27 | 22189378.86 | 46 |
| Total indirect energy consumption | kWh | 18929622.23 | 20176040.94 | 21457402.89 | 46 |
| Total office electricity consumption | kWh | 10428766.99 | 12214409.61 | 11410773.62 | 46 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Energy consumption unit area | kWh/m² | 94.56 | 104.81 | 112.52 | 46 |
| Total office water consumption | m³ | 98156.04 | 102322.66 | 99436.26 | 46 |
| Water consumption per person | m³ | 22.3 | 23.1 | 22.74 | 46 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employees aged 20 to 30 | person | 1227 | 918 | 794 | 44 |
| Employees aged 30 to 40 | person | 2299 | 2536 | 2546 | 44 |
| Employees aged 40 to 50 | person | 412 | 532 | 590 | 44 |
| Employees aged >50 | person | 464 | 443 | 443 | 44 |
| Female employees | person | 2394 | 2392 | 2345 | 44 |
| Labor contract coverage rate | % | 100 | 100 | 100 | 45 |
| Male employees | person | 2008 | 2037 | 2028 | 44 |
| Number of disabled employees | person | 12 | 13 | 15 | 45 |
| Number of dispatch workers | person | 21 | 45 | ||
| Number of employees in Changzhi (by region) | person | 160 | 164 | 164 | 45 |
| Number of employees in Datong (by region) | person | 189 | 191 | 189 | 45 |
| Number of employees in Jincheng (by region) | person | 152 | 174 | 176 | 45 |
| Number of employees in Jinzhong (by region) | person | 145 | 149 | 153 | 45 |
| Number of employees in Linfen (by region) | person | 188 | 201 | 191 | 45 |
| Number of employees in Lvliang (by region) | person | 179 | 176 | 175 | 45 |
| Number of employees in Qingxu (by region) | person | 46 | 41 | 41 | 45 |
| Number of employees in Shuozhou (by region) | person | 191 | 193 | 197 | 45 |
| Number of employees in Taiyuan (by region) | person | 2731 | 2686 | 2619 | 45 |
| Number of employees in Xinzhou (by region) | person | 178 | 187 | 195 | 45 |
| Number of employees in Yangquan (by region) | person | 91 | 105 | 107 | 45 |
| Number of employees in Yuncheng (by region) | person | 152 | 162 | 166 | 45 |
| Number of employees with Bachelor (by education) | person | 3016 | 3013 | 2959 | 45 |
| Number of employees with Master and above (by education) | person | 873 | 912 | 988 | 45 |
| Number of employees with Other education (by education) | person | 513 | 504 | 426 | 45 |
| Number of new employees | person | 93 | 195 | 97 | 45 |
| Number of veterans employees | person | 109 | 45 | ||
| Percentage of dispatch workers | % | 0.48 | 45 | ||
| Percentage of female employees | % | 54.38 | 54.01 | 53.62 | 44 |
| Percentage of male employees | % | 45.62 | 45.99 | 46.38 | 44 |
| Return on average equity | % | 8.07 | 8.31 | 6.88 | 44 |
| Return on average total assets | % | 0.57 | 0.57 | 0.47 | 44 |
| Social security coverage rate | % | 100 | 100 | 100 | 45 |
| Total assets | RMB100 million | 3364.2 | 3613.05 | 3763.06 | 44 |
| Total employees (Regular employees) | person | 4402 | 4429 | 4373 | 44 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover rate | % | 2.81 | 2.33 | 1.87 | 45 |
| Employee turnover rate (20 to 30 years old) | % | 1.07 | 0.84 | 3.79 | 45 |
| Employee turnover rate (30 to 40 years old) | % | 1.53 | 1.33 | 1.71 | 45 |
| Employee turnover rate (40 to 50 years old) | % | 0.2 | 0.11 | 1.36 | 45 |
| Employee turnover rate (>50 years old) | % | 0.02 | 0.05 | 45 | |
| Employee turnover rate (Employees of branch offices outside Taiyuan) | % | 1.32 | 1.17 | 2.74 | 45 |
| Employee turnover rate (Employees of branch offices within Taiyuan) | % | 1.29 | 0.93 | 1.58 | 45 |
| Employee turnover rate (Employees of the head office) | % | 0.2 | 0.23 | 0.64 | 45 |
| Employee turnover rate (Female) | % | 1.36 | 1.47 | 2.19 | 45 |
| Employee turnover rate (Male) | % | 1.45 | 0.86 | 1.49 | 45 |
| Operating income | RMB100 million | 52.6 | 58.02 | 57.91 | 44 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2022 | Report Pages |
|---|---|---|---|
| Number of work-related fatalities | person | 1 | 45 |
Lost days due to work injury.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Lost days due to work injury | day | 30 | 24 | 137 | 45 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of training attendees | 10 thousand person | 114.5 | 60.03 | 84.2 | 45 |
| The training coverage of employees | % | 94 | 95 | 100 | 45 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total accumulated training hours of employees | 10 thousand hour | 43.88 | 25.94 | 20.79 | 45 |
| Total training investment | RMB 10 thousand | 568.07 | 1325.83 | 747.8 | 45 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Balance of MSEs loan | RMB100 million | 628.9 | 521.18 | 660.46 | 46 |
| Balance of agricultural-related loan | RMB100 million | 368.34 | 379.77 | 46 | |
| Balance of green loan | RMB100 million | 90.82 | 95.43 | 112.08 | 46 |
| Balance of inclusive MSEs loan | RMB100 million | 75.33 | 98.32 | 115.54 | 46 |
| Number of suppliers in Shanxi Province | number | 62 | 54 | 35 | 46 |
| Number of suppliers out of Shanxi Province | number | 89 | 109 | 71 | 46 |
| Total suppliers | number | 151 | 163 | 106 | 46 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Customer's complaints accepted | case | 348 | 280 | 41 | 46 |
| Number of internet banking transactions during the reporting period | 10000 transactions | 375.95 | 374.98 | 299.07 | 46 |
| Number of mobile banking transactions | 10000 transactions | 1470.5 | 1082.13 | 1396.74 | 46 |
| Resolution rate | % | 100 | 100 | 100 | 46 |
| Substitution rate of e-banking transactions | % | 89.16 | 88.9 | 87.36 | 46 |
| The number of outlets | number | 154 | 153 | 153 | 46 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Capital adequacy ratio | % | 12.4 | 13.17 | 12.84 | 44 |
| Provision coverage rate | % | 177.04 | 198.71 | 205.46 | 44 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of AML training | time | 104 | 93 | 66 | 45 |
Focus areas of contribution (e.g. education, environmental concerns, labour needs, health, culture, sport).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Basic earnings per share | RMB | 0.31 | 0.34 | 0.3 | 44 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Charitable donations and other donations | RMB10 thousand | 9.9 | 18.27 | 16.64 | 46 |
| Loan balance | RMB100 million | 1860.52 | 1914.36 | 2014.14 | 44 |
| Volunteer service hours | hour | 245.5 | 1360 | 1440 | 46 |
The types of emissions and respective emissions data.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Airborne Particulate Matter (PM) Emissions | t | 0.005 | 0.004 | 0.004 |
| NOₓ Emissions | t | 0.14 | 0.1 | 0.07 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | tCO2e | 222.48 | 172.39 | 158.76 |
| Indirect Energy Emissions (Scope 2) | tCO2e | 8278.39 | 9280.56 | 9317.47 |
| Scope 1 GHG Emissions Intensity (By Area) | tCO2e/m² | 0.00109 | 0.00086 | 0.00081 |
| Scope 2 GHG Emissions Intensity (By Area) | tCO2e/m² | 0.04 | 0.05 | 0.05 |
| Total GHG Emissions | tCO2e | 8500.86 | 9452.95 | 9476.23 |
| Total GHG Emissions Intensity (By Area) | tCO2e/m² | 0.04 | 0.05 | 0.05 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Hazardous Waste | pc. | 724 | 1290 | 1242 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste (Domestic Waste) | t | 1563.89 | 1776.54 | 1733.7 |
| Non-Hazardous Waste (Electronic Waste) | pc. | 449 | 1636 | 1601 |
| Non-Hazardous Waste (Kitchen Waste) | L | 217509.19 | 281547.8 | 236671.5 |
| Non-Hazardous Waste (Office Waste) | t | 1445.43 | 1633.48 | 1603.55 |
| Total Non-Hazardous Waste Intensity (By Employee) | t/person | 0.1 | 0.4 | 0.4 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Diesel Fuel Consumption | L | 1702.79 | 153.68 | 622.89 |
| Gasoline Consumption | L | 50508.22 | 27598.86 | 24643.41 |
| Natural Gas Consumption | m³ | 49083.86 | 51026.43 | 47187.39 |
| Total Direct Energy Consumption | kWh | 985625.02 | 794637.33 | 731975.97 |
| Total Energy Consumption | kWh | 18926241.25 | 20971098.27 | 22189378.86 |
| Total Indirect Energy Consumption | kWh | 18929622.23 | 20176040.94 | 21457402.89 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Water Consumption in Office | m³ | 98156.04 | 102322.66 | 99436.26 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Bachelor's Degree Employees | person | 3016 | 3013 | 2959 |
| Number of Employees Aged 30-50 | person | 2711 | 3068 | 3136 |
| Number of Employees Aged Above 50 | person | 464 | 443 | 443 |
| Number of Employees Aged Below 30 | person | 1227 | 918 | 794 |
| Number of Female Employees | person | 2394 | 2392 | 2345 |
| Number of Male Employees | person | 2008 | 2037 | 2028 |
| Number of Master's Degree Employees | person | 873 | 912 | 988 |
| Number of New Employees | person | 93 | 195 | 97 |
| Number of Total Employees | person | 4402 | 4429 | 4373 |
| Percentage of Female Employees | % | 54.38 | 54.01 | 53.62 |
| Percentage of Male Employees | % | 45.62 | 45.99 | 46.38 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 1.73 | 1.44 | 3.07 |
| Turnover Rate of Employees Aged Above 50 | % | 0.02 | 0.05 | |
| Turnover Rate of Employees Aged Below 30 | % | 1.07 | 0.84 | 3.79 |
| Turnover Rate of Female Employees | % | 1.36 | 1.47 | 2.19 |
| Turnover Rate of Male Employees | % | 1.45 | 0.86 | 1.49 |
| Turnover Rate of Total Employees | % | 2.81 | 2.33 | 1.87 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Standard Indicator | Unit | 2022 | 2024 |
|---|---|---|---|
| Number of Fatalities of the Last 3 Years | person | 1 | |
| Number of Work-related Fatalities | person | 1 |
Lost days due to work injury.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Lost Days Due to Work-related Injuries | day | 30 | 24 | 137 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 94 | 95 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Training Hours | hour | 438800 | 259400 | 207900 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Local Suppliers | number | 62 | 54 | 35 |
| Number of Total Suppliers | number | 151 | 163 | 106 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaint Growth Rate | % | -19.54 | -85.36 | |
| Complaints Handling Rate | % | 100 | 100 | 100 |
| Total Number of Customer Complaints | case | 348 | 280 | 41 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Anti-corruption Training Session | session | 104 | 93 | 66 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Public Welfare Donations | RMB10 thousand | 9.9 | 18.27 | 16.64 |
| Total Social Investment | RMB10 thousand | 9.9 | 18.27 | 16.64 |
| Total Volunteer Service Hours | hour | 245.5 | 1360 | 1440 |