2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Scope 1 greenhouse gas emission | ton of CO₂ equivalent | 18 | 26 | 41 |
| Scope 2 greenhouse gas emission | ton of CO₂ equivalent | 1514 | 1548 | 41 |
| Total greenhouse gas emission | ton of CO₂ equivalent | 1532 | 1574 | 41 |
| Total greenhouse gas emission per square meter of floor area | ton of CO₂ equivalent/m² | 0.09 | 0.1 | 41 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Toner cartridges consumption | number, ton | 0.05 | 0.03 | 41 |
| Toner cartridges consumption per square meter of floor area | gramme/m² | 3 | 2 | 41 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Consolidated energy consumption | MWh | 2726 | 2990 | 41 |
| Consolidated energy consumption per square meter of floor area | MWh/m² | 0.17 | 0.19 | 41 |
| Electricity consumption | MWh | 2655 | 2885 | 41 |
| Gasoline consumption | litre | 8002 | 11867 | 41 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Water consumption | m³ | 7716 | 7359 | 41 |
| Water consumption per square meter of floor area | m³/m² | 0.48 | 0.46 | 41 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Amount of packaging materials used in finished products | ton | 4 | 4 | 41 |
| Amount of paper used in offices | ton | 1 | 2 | 41 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of employees | 430 | 478 | 26 | |
| Number of employees by age group: 30 to 50 | 339 | 367 | 26 | |
| Number of employees by age group: Over 50 | 17 | 18 | 26 | |
| Number of employees by age group: Under 30 | 74 | 93 | 26 | |
| Number of employees by gender: Female | 145 | 159 | 26 | |
| Number of employees by gender: Male | 285 | 319 | 26 | |
| Number of employees by geographical region: Hong Kong | 2 | 1 | 26 | |
| Number of employees by geographical region: Mainland China | 428 | 477 | 26 | |
| Number of employees by type of employment: Permanent | 418 | 466 | 26 | |
| Number of employees by type of employment: Secondment | 12 | 12 | 26 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover rate (%) | % | 12 | 8 | 26 |
| Employee turnover rate by age group: 30 to 50 (%) | % | 12 | 8 | 26 |
| Employee turnover rate by age group: Over 50 (%) | % | 6 | 26 | |
| Employee turnover rate by age group: Under 30 (%) | % | 3 | 13 | 26 |
| Employee turnover rate by gender: Female (%) | % | 10 | 7 | 26 |
| Employee turnover rate by gender: Male (%) | % | 13 | 9 | 26 |
| Employee turnover rate by geographical region: Hong Kong (%) | % | 50 | 26 | |
| Employee turnover rate by geographical region: Mainland China (%) | % | 12 | 8 | 26 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of work-related injuries | 1 | 31 |
Lost days due to work injury.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of lost work days due to work-related injuries | 24 | 31 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Percentage (%) of employees who received training | % | 97 | 92 | 29 |
| Percentage (%) of female employees who received training | % | 34 | 33 | 29 |
| Percentage (%) of grass-roots employees who received training | % | 88 | 88 | 29 |
| Percentage (%) of male employees who received training | % | 66 | 67 | 29 |
| Percentage (%) of middle management who received training | % | 11 | 11 | 29 |
| Percentage (%) of senior management who received training | % | 1 | 1 | 29 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Average number of hours of training received per employee per year | hours | 38 | 25 | 29 |
| Average number of hours of training received per female employee per year | hours | 37 | 24 | 29 |
| Average number of hours of training received per grass-roots employee per year | hours | 23 | 21 | 29 |
| Average number of hours of training received per male employee per year | hours | 38 | 26 | 29 |
| Average number of hours of training received per middle management per year | hours | 38 | 90 | 29 |
| Average number of hours of training received per senior management per year | hours | 70 | 97 | 29 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Total number of suppliers | 45 | 43 | 35 | |
| Total number of suppliers - Hong Kong, Macau, Taiwan and overseas | 4 | 4 | 35 | |
| Total number of suppliers - Mainland China | 41 | 39 | 35 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Customer satisfaction | % | 96 | 95.42 | 23 |
| Number of customer complaints | 180 | 237 | 23 | |
| Percentage of customer complaints dealt with | % | 100 | 100 | 23 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of participants in quarterly discipline learning education | 782 | 35 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Direct GHG Emissions (Scope 1) | ton of CO₂ equivalent | 18 | 26 |
| Indirect Energy Emissions (Scope 2) | ton of CO₂ equivalent | 1514 | 1548 |
| Total GHG Emissions | ton of CO₂ equivalent | 1532 | 1574 |
| Total GHG Emissions Intensity (By Area) | ton of CO₂ equivalent/m² | 0.09 | 0.1 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Total Non-Hazardous Waste Intensity (By Area) | gramme/m² | 3 | 2 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Energy Consumption Intensity (By Area) | MWh/m² | 0.17 | 0.19 |
| Gasoline Consumption | litre | 8002 | 11867 |
| Purchased Electricity | MWh | 2655 | 2885 |
| Total Energy Consumption | MWh | 2726 | 2990 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Water Consumption | m³ | 7716 | 7359 |
Total packaging material used for finished products (in tonnes) and, if applicable, with reference to per unit produced.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Packaging Materials Consumed | ton | 4 | 4 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | 339 | 367 | |
| Number of Employees Aged Above 50 | 17 | 18 | |
| Number of Employees Aged Below 30 | 74 | 93 | |
| Number of Employees in Hong Kong | 2 | 1 | |
| Number of Employees in Hong Kong and Mainland China | 430 | 478 | |
| Number of Employees in Mainland China | 428 | 477 | |
| Number of Female Employees | 145 | 159 | |
| Number of Full-time Employees | 418 | 466 | |
| Number of Male Employees | 285 | 319 | |
| Number of Temporary Workers | 12 | 12 | |
| Number of Total Employees | 430 | 478 | |
| Percentage of Employees Aged 30-50 | % | 78.84 | 76.78 |
| Percentage of Employees Aged Above 50 | % | 3.95 | 3.77 |
| Percentage of Employees Aged Below 30 | % | 17.21 | 19.46 |
| Percentage of Employees in Hong Kong | % | 0.47 | 0.21 |
| Percentage of Employees in Hong Kong and Mainland China | % | 100 | 100 |
| Percentage of Employees in Mainland China | % | 99.53 | 99.79 |
| Percentage of Female Employees | % | 33.72 | 33.26 |
| Percentage of Full-time Employees | % | 97.21 | 97.49 |
| Percentage of Male Employees | % | 66.28 | 66.74 |
| Percentage of Temporary Workers | % | 2.79 | 2.51 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 12 | 8 |
| Turnover Rate of Employees Aged Above 50 | % | 6 | |
| Turnover Rate of Employees Aged Below 30 | % | 3 | 13 |
| Turnover Rate of Employees in Hong Kong | % | 50 | |
| Turnover Rate of Employees in Mainland China | % | 12 | 8 |
| Turnover Rate of Female Employees | % | 10 | 7 |
| Turnover Rate of Male Employees | % | 13 | 9 |
| Turnover Rate of Total Employees | % | 12 | 8 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | days | 24 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Percentage of Employees Trained | % | 97 | 92 |
| Percentage of Trained Female Employees | % | 34 | 33 |
| Percentage of Trained General Employees | % | 88 | 88 |
| Percentage of Trained Male Employees | % | 66 | 67 |
| Percentage of Trained Middle Management | % | 11 | 11 |
| Percentage of Trained Senior Management | % | 1 | 1 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Average Training Hours (Female) | hours | 37 | 24 |
| Average Training Hours (General Staff) | hours | 23 | 21 |
| Average Training Hours (Male) | hours | 38 | 26 |
| Average Training Hours (Middle Management) | hours | 38 | 90 |
| Average Training Hours (Senior Management) | hours | 70 | 97 |
| Average Training Hours per Employee | hours | 38 | 25 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Suppliers in Mainland China | 41 | 39 | |
| Number of Total Suppliers | 45 | 43 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Complaint Growth Rate | % | 31.67 | |
| Complaints Handling Rate | % | 100 | 100 |
| Number of Complaints Dealt with | 180 | 237 | |
| Satisfaction Rate of Customer Complaint Handling | % | 96 | 95.42 |
| Total Number of Customer Complaints | 180 | 237 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Number of Attendance for Anti-corruption Training | person-times | 782 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | person | 782 |