Sustainability Report 2024
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| By business type Scope 3 greenhouse gas emissions: commercial operation | Ton | 1430322.00 | 1720131.17 | 68 | |
| By business type Scope 3 greenhouse gas emissions: property management | Ton | 527265.98 | 535168.34 | 68 | |
| Intensity of greenhouse gas emissions | Ton/RMB10000 revenue | 0.0103 | 0.0007999 | 0.0006726 | 68 |
| Scope 1 greenhouse gas emissions | Ton | 2344.88 | 62754 | 40951 | 68 |
| Scope 2 greenhouse gas emissions | Ton | 10034.75 | 11843.57 | 11053.06 | 68 |
| Scope 2 greenhouse gas emissions reduced | Ton | 70274.00 | 68 | ||
| Scope 3 greenhouse gas emissions | Ton | 1957587.01 | 2255299.508 | 68 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Density of non-hazardous waste discharged | Ton/RMB 10000 revenue | 0.00000533 | 0.006457 | 0.007070 | 65 |
| General waste discharge | Ton | 262.3 | 9551.51 | 12049.30 | 67 |
| General waste discharge density | Ton/RMB 10000 revenue | 0.000218 | 0.000647 | 0.000700 | 67 |
| Office waste disposal amount | Ton | 27.59 | 23.751 | 68 | |
| Paper recycling amount | Ton | 5.24 | 1.56 | 67 | |
| Total amount of non-hazardous waste emissions | Ton | 47.27 | 9553.11 | 12049.43 | 65 |
| Waste recycling amount | Ton | 2351.42 | 4624.69 | 67 |
Description of emissions target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Greenhouse gas emissions reduced | Ton | 70398.00 | 70274.00 | 68 |
Description of how hazardous and non-hazardous wastes are handled, and a description of reduction target(s) set and steps taken to achieve them.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| E-waste recycling amount | Ton | 0.31 | 0.05 | 67 |
| Kitchen waste recycling amount | Ton | 2348.44 | 4423.08 | 67 |
| Waste ink cartridges recycling amount | Pcs | 336 | 144 | 67 |
| Waste lead-acid batteries recycled | Pcs | 20 | 307 | 67 |
| Waste toner cartridges recycling amount | Pcs | 58 | 134 | 67 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Clean energy consumption | kWh | 670481131 | 1209050000 | 68 | |
| Comprehensive energy consumption | 10000 tce | 0.3472 | 0.2752 | 0.2658 | 65 |
| Comprehensive energy consumption intensity | Ton/RMB 10000 revenue | 0.002889 | 0.001864 | 0.000560 | 65 |
| Consumption of non-fossil energy | 10000 tce | 0.2162 | 0.241 | 0.244 | 68 |
| Consumption of renewable resources | kWh | 670483131 | 1209500000 | 67 | |
| Diesel consumption | Ton | 0.57 | 0.39 | 0.29 | 65 |
| Fossil energy consumption | 10000 tce | 0.131 | 0.0342 | 0.0218 | 68 |
| Gasoline consumption | Ton | 34.82 | 4.4 | 49.69 | 65 |
| Natural gas consumption | 10000 standard cubic meters | 103.75 | 22.79 | 11.91 | 65 |
| Office electricity consumption | kWh | 1971322.94 | 2698873.11 | 68 | |
| Percentage of non-fossil energy usage | % | 62.27 | 87.58 | 91.79 | 68 |
| Proportion of renewable resources in total resource consumption | % | 4.50 | 7.41 | 67 | |
| Purchased green power | kWh | 62518129 | 189870000 | 67 | |
| Self-built PV power generating capacity | kWh | 148797 | 4990002 | 11654442 | 67 |
| Total direct energy consumption | 10000 tce | 0.131 | 0.0342 | 0.0218 | 65 |
| Total electricity consumption | 10000 kWh | 1759.56 | 1961.17 | 1985.10 | 65 |
| Total indirect energy consumption | 10000 tce | 0.2162 | 0.241 | 0.244 | 65 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Fresh water consumption | Ton | 13842804 | 17558649 | 16451410 | 67 |
| Office water consumption | Ton | 13992.50 | 12124.99 | 68 | |
| Recycled water consumption | Ton | 206 | 83249.67 | 21438 | 68 |
| Total water consumption | Ton | 13842804 | 17558649 | 16451410 | 65 |
| Wastewater discharge | Ton | 11766383 | 14924868 | 13983698 | 67 |
| Water consumption density | Cubic meters/RMB 10000 revenue | 7.17 | 11.89 | 9.65 | 65, 67 |
| Water saving amount | Ton | 3399646.0 | 3089211.3 | 55512.2 | 67 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Energy saving amount | 10000 tce | 0.2995 | 0.5638 | 0.0104 | 67 |
| Energy saving amount from office | kWh | 23110 | 27800 | 6658 | 67 |
| Investment in energy-saving technology transformation | RMB 10000 | 63.09 | 57.57 | 639 | 67 |
| Technical energy saving amount | 10000 tce | 0.2555 | 0.3476 | 0.014 | 67 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of environmental training and education sessions | Time | 875 | 901 | 912 | 67 |
| Total environmental protection investment | RMB 10000 | 388.19 | 430.11 | 690.69 | 67 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Labor contract signing rate | % | 100 | 100 | 100 | 68 |
| Local employment ratio | % | 47.16 | 50.06 | 51.18 | 68 |
| Number of R&D personnel | Person | 142 | 277 | 288 | 69 |
| Number of disabled employees | Person | 63 | 101 | 83 | 69 |
| Number of employees by age: 30-50 | Person | 24878 | 25595 | 26157 | 65 |
| Number of employees by age: Over 51 | Person | 3824 | 3261 | 3734 | 65 |
| Number of employees by age: Under 30 | Person | 12237 | 12121 | 12155 | 65 |
| Number of employees by employment type: Full-time | Person | 40239 | 40977 | 42046 | 65 |
| Number of employees by gender: Female | Person | 13828 | 13567 | 13783 | 65 |
| Number of employees by gender: Male | Person | 26411 | 27410 | 28263 | 65 |
| Number of employees by region: Chinese mainland | Person | 40230 | 40963 | 42046 | 65 |
| Number of employees by region: Hong Kong SAR, Macao SAR, Taiwan and overseas | Person | 9 | 14 | 65 | |
| Number of new employees | Person | 15511 | 14742 | 13402 | 68 |
| Number of paid vacation days per capita per year | Day | 8.2 | 7.06 | 7.81 | 68 |
| Number of recent graduates recruited | Person | 866 | 1561 | 620 | 68 |
| Preservation and appreciation ratio of state-owned assets | % | 115.89 | 120.51 | 122.66 | 67 |
| Proportion of female managers | % | 44.67 | 43.1 | 42.45 | 68 |
| Retail sales | RMB 100 million | 1.264 | 1.812 | 2.150 | 67 |
| Return on equity | % | 15.69 | 19.38 | 22.77 | 67 |
| Social insurance coverage rate | % | 100 | 100 | 100 | 68 |
| Total asset | RMB 100 million | 258.38 | 277.83 | 269.08 | 67 |
| Total number of employees | Person | 40239 | 40977 | 42046 | 65, 68 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee turnover | % | 25.87 | 26.5 | 25.15 | 68 |
| Employee turnover by age: 30-50 | % | 21.66 | 22.81 | 18.97 | 65 |
| Employee turnover by age: Over 51 | % | 14.97 | 14.86 | 20.28 | 65 |
| Employee turnover by age: Under 30 | % | 33.72 | 35.40 | 36.25 | 65 |
| Employee turnover by gender: Female | % | 25.68 | 27.34 | 25.07 | 65 |
| Employee turnover by gender: Male | % | 25.97 | 26.08 | 25.19 | 65 |
| Employee turnover by region: Chinese mainland | % | 25.87 | 25.60 | 25.21 | 65 |
| Employee turnover by region: Hong Kong SAR, Macao SAR, Taiwan and overseas | % | 12.5 | 12.5 | 65 |
Number and rate of work-related fatalities occurred in each of the past three years including the reporting year.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Number of people injured due to work-related reasons | Person | 270 | 68 |
Lost days due to work injury.
| Indicator | Unit | 2024 | Report Pages |
|---|---|---|---|
| Lost days due to work injury | Day | 6.161 | 66 |
| Lost time injury rate | % | 0.64 | 68 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Coverage rate of safety training | % | 100 | 100 | 100 | 68 |
| Investment in work injury insurance | RMB10000 | 1750.18 | 68 | ||
| Number of registered fire engineers | Person | 39 | 45 | 51 | 68 |
| Number of registered safety engineers | Person | 107 | 137 | 199 | 68 |
| Number of safety emergency drills | Time | 8215 | 10192 | 20181 | 68 |
| Number of specialized safety management personnel | Person | 294 | 322 | 318 | 68 |
| Person-times covered by safety training | Person-time | 468942 | 572580 | 693135 | 68 |
| Physical examination coverage rate | % | 100 | 100 | 100 | 68 |
| Total investment in safe production | RMB10000 | 4092.29 | 4321.80 | 5640.5 | 68 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Employee training coverage rate | % | 100 | 100 | 100 | 68 |
| Number of ESG training | Time | 3 | 3 | 7 | 67 |
| Percentage of R&D personnel among total employees | % | 0.54 | 69 | ||
| Percentage of trained employees by employee category: Management | % | 100 | 100 | 100 | 66 |
| Percentage of trained employees by employee category: Non-management | % | 100 | 100 | 100 | 66 |
| Percentage of trained employees by gender: Female | % | 100 | 100 | 100 | 66 |
| Percentage of trained employees by gender: Male | % | 100 | 100 | 100 | 66 |
| Total R&D investment | RMB100 million | 1.31 | 1.5 | 1.77 | 69 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Average training hours of employees by employee category: Management | Hour | 41.26 | 41.09 | 40.94 | 66 |
| Average training hours of employees by employee category: Professional/operational | Hour | 47.96 | 45.45 | 37.40 | 66 |
| Average training hours of employees by gender: Female | Hour | 45.02 | 45.62 | 39.13 | 66 |
| Average training hours of employees by gender: Male | Hour | 44.15 | 44.86 | 37.32 | 66 |
| Number of employee training sessions | Time | 2064 | 68 | ||
| Per capita employee training investment | RMB | 259.07 | 472.43 | 439.76 | 68 |
| R&D investment as a percentage of main business revenue | % | 1.04 | 69 | ||
| Total investment in employee training | RMB10000 | 1042.46 | 1956.7 | 1849 | 68 |
Number of suppliers by geographical region.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Localized procurement ratio | % | 99.90 | 99.95 | 69 | |
| Number of overseas suppliers | Pcs | 2 | 66 | ||
| Number of potential suppliers rejected due to non-compliance | Pcs | 15 | 15 | 18 | 66, 69 |
| Number of suppliers in Hong Kong SAR, Macao SAR and Taiwan | Pcs | 18 | 17 | 21 | 66 |
| Number of suppliers in the Chinese mainland | Pcs | 20110 | 18337 | 16299 | 66 |
| Total number of suppliers | Pcs | 20130 | 18354 | 16320 | 66 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of social responsibility training sessions held for suppliers | Time | 186 | 229 | 233 | 66 |
| Number of social responsibility training to suppliers | Time | 186 | 229 | 233 | 69 |
| Number of suppliers reviewed during the reporting period | Pcs | 6369 | 5539 | 5642 | 66, 69 |
| Number of suppliers whose cooperation was suspended due to non-compliance | Pcs | 415 | 654 | 405 | 69 |
| Number of suppliers whose partnerships have been terminated due to non-compliance | Pcs | 15 | 4 | 5 | 66 |
| Rate of suppliers passing quality, environment and occupation, health and safety system certification | % | 100 | 100 | 100 | 69 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Customer complaint resolution rate (commercial operation) | % | 99.9 | 100 | 100 | 66 |
| Customer complaint resolution rate (property management, seven-day closure rate) | % | 85.87 | 66 | ||
| Net asset | RMB 100 million | 143.26 | 160.36 | 162.1 | 67 |
| Net profit attributable to owners of parent company | RMB 100 million | 22.06 | 29.29 | 34.29 | 67 |
| Overall satisfaction of residence customer on complaint follow-up visits | % | 70.65 | 82.15 | 91.05 | 69 |
| Satisfaction of mall customers | Point | 99.2 | 99.2 | 99.2 | 69 |
| Satisfaction of mall customers on complaint handling | Point | 97.9 | 99.86 | 99.88 | 69 |
| Satisfaction of mall tenants | Point | 99.3 | 98.5 | 69 | |
| Satisfaction of residence customers | Point | 89.70 | 88.32 | 91.76 | 69 |
| Total number of complaints received (commercial operation) | Pcs | 25668 | 66 | ||
| Total number of complaints received (property management) | Pcs | 60140 | 66 |
Description of practices relating to observing and protecting intellectual property rights.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of intellectual property rights such as trademarks and copyrights | Pcs | 933 | 990 | 1022 | 69 |
| Number of international, national, or industry standards participated in establishing | Pcs | 12 | 69 | ||
| Number of invention patents applications | Pcs | 12 | 69 | ||
| Number of invention patents applied to the main business | Pcs | 7 | 9 | 9 | 69 |
| Number of valid patents | Pcs | 7 | 7 | 7 | 69 |
Description of consumer data protection and privacy policies, and how they are implemented and monitored.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Investment in information security | RMB 10000 | 100 | 320 | 542 | 67 |
| Number of information security training | Time | 1 | 6 | 6 | 67 |
Number of concluded legal cases regarding corrupt practices brought against the issuer or its employees during the reporting period and the outcomes of the cases.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Total tax payment | RMB 100 million | 10.8 | 14.5 | 17.18 | 67 |
Description of anti-corruption training provided to directors and staff.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Number of compliance training | Time | 59 | 106 | 101 | 67 |
| Number of employees participating in anti-corruption training | Person-time | 127700 | 124555 | 126083 | 66 |
| Percentage of directors receiving anti-bribery and anti-corruption training | % | 60 | 67 | ||
| Percentage of employees receiving anti-bribery and anti-corruption training | % | 100 | 67 | ||
| Percentage of management personnel receiving anti-bribery and anti-corruption training | % | 100 | 67 | ||
| Total hours of anti-corruption training for employees | Hour | 255400 | 144518 | 150069 | 66 |
| Total hours of anti-corruption training for the Board of Directors | Hour | 56 | 72 | 81 | 66 |
| Total number of directors receiving anti-bribery and anti-corruption training | Person | 6 | 67 | ||
| Total number of employees receiving anti-bribery and anti-corruption training | Person | 42046 | 67 | ||
| Total number of management personnel receiving anti-bribery and anti-corruption training | Person | 7 | 67 |
Resources contributed (e.g. money or time) to the focus area.
| Indicator | Unit | 2022 | 2023 | 2024 | Report Pages |
|---|---|---|---|---|---|
| Investment in rural vitalization | RMB10000 | 38.29 | 69 | ||
| Number of people benefiting from rural vitalization efforts | Person | 15000 | 69 | ||
| Number of people benefiting from volunteer services | Person | 350000 | 69 | ||
| Number of people participating in volunteer services | Person, Person-time | 5241 | 5234 | 7600 | 66, 69 |
| Rate of return on total assets | % | 12.62 | 15.02 | 17.87 | 67 |
| Revenue | RMB 100 million | 120.16 | 147.67 | 170.43 | 67 |
| Total amount of charitable donations | RMB 10000 | 120 | 66 | ||
| Total hours of volunteer service activities | Hour | 58858 | 17010 | 15200 | 66 |
| Total of charitable donations | RMB10000 | 120 | 69 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Direct GHG Emissions (Scope 1) | Ton | 2344.88 | 62754 | 40951 |
| Indirect Energy Emissions (Scope 2) | Ton | 10034.75 | 11843.57 | 11053.06 |
| Total GHG Emissions | Ton | 12379.63 | 2036184.58 | 2307303.568 |
| Total GHG Emissions Intensity (By Revenue) | Ton/RMB10000 revenue | 0.0103 | 0.0007999 | 0.0006726 |
| Total Other Indirect Energy Emissions (Scope 3) | Ton | 1957587.01 | 2255299.508 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Non-Hazardous Waste (Office Waste) | Ton | 27.59 | 23.751 | |
| Non-Hazardous Waste Recycled | Ton | 5.24 | 2351.42 | 4624.69 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Ton/RMB 10000 revenue | 0.00000533 | 0.006457 | 0.00707 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| GHG Emissions Reduction Compared to Last Year | Ton | 70398 | 70274 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Comprehensive Energy Consumption Intensity (By Revenue) | Ton/RMB 10000 revenue | 0.002889 | 0.001864 | 0.00056 |
| Diesel Fuel Consumption | Ton | 0.57 | 0.39 | 0.29 |
| Energy Consumption Intensity (By Revenue) | Ton/RMB 10000 revenue | 0.002889 | 0.001864 | 0.00056 |
| Fossil Fuel Consumption | 10000 tce | 0.131 | 0.0342 | 0.0218 |
| Gasoline Consumption | Ton | 34.82 | 4.4 | 49.69 |
| Natural Gas Consumption | 10000 standard cubic meters | 103.75 | 22.79 | 11.91 |
| Percentage of Renewable Energy Consumption | % | 62.27 | 87.58 | 91.79 |
| Renewable Energy Consumption | 10000 tce | 0.2162 | 0.241 | 0.244 |
| Total Direct Energy Consumption | 10000 tce | 0.131 | 0.0342 | 0.0218 |
| Total Energy Consumption | 10000 tce | 0.3472 | 0.2752 | 0.2658 |
| Total Indirect Energy Consumption | 10000 tce | 0.2162 | 0.241 | 0.244 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Recycled Water Usage | Ton | 206 | 83249.67 | 21438 |
| Total Wastewater Discharge | Ton | 11766383 | 14924868 | 13983698 |
| Total Water Withdrawal | Ton | 13842804 | 17558649 | 16451410 |
| Water Consumption | Ton | 13842804 | 17558649 | 16451410 |
| Water Consumption Intensity (By Revenue) | Cubic meters/RMB 10000 revenue | 7.17 | 11.89 | 9.65 |
| Water Consumption in Office | Ton | None | 13992.5 | 12124.99 |
Description of energy use efficiency target(s) set and steps taken to achieve them.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Investment in Energy-saving and Emission-reduction Technology Transformation | RMB 10000 | 63.09 | 57.57 | 639 |
| Office Electricity Consumption Reduction Compared to Last Year | kWh | 4690 | -21142 |
Description of the significant impacts of activities on the environment and natural resources and the actions taken to manage them.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Total Investment in Ecological Restoration | RMB 10000 | 388.19 | 430.11 | 690.69 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Employees Aged 30-50 | Person | 24878 | 25595 | 26157 |
| Number of Employees Aged Above 50 | Person | 3824 | 3261 | 3734 |
| Number of Employees Aged Below 30 | Person | 12237 | 12121 | 12155 |
| Number of Employees in Mainland China | Person | 40230 | 40963 | 42046 |
| Number of Employees in Overseas | Person | 9 | 14 | |
| Number of Female Employees | Person | 13828 | 13567 | 13783 |
| Number of Full-time Employees | Person | 40239 | 40977 | 42046 |
| Number of Male Employees | Person | 26411 | 27410 | 28263 |
| Number of New Employees | Person | 15511 | 14742 | 13402 |
| Number of Total Employees | Person | 40239 | 40977 | 42046 |
| Percentage of Employees Aged 30-50 | % | 61.85 | 62.45 | 62.23 |
| Percentage of Employees Aged Above 50 | % | 9.51 | 7.96 | 8.88 |
| Percentage of Employees Aged Below 30 | % | 30.41 | 29.57 | 28.92 |
| Percentage of Employees in Mainland China | % | 99.98 | 99.97 | 100 |
| Percentage of Employees in Overseas | % | 0.02 | 0.03 | |
| Percentage of Female Employees | % | 34.36 | 33.11 | 32.77 |
| Percentage of Full-time Employees | % | 100 | 100 | 100 |
| Percentage of Male Employees | % | 65.64 | 66.89 | 67.23 |
| Percentage of New Employees | % | 38.56 | 35.96 | 31.88 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | % | 21.66 | 22.81 | 18.97 |
| Turnover Rate of Employees Aged Above 50 | % | 14.97 | 14.86 | 20.28 |
| Turnover Rate of Employees Aged Below 30 | % | 33.72 | 35.4 | 36.25 |
| Turnover Rate of Employees in Mainland China | % | 25.87 | 25.6 | 25.21 |
| Turnover Rate of Female Employees | % | 25.68 | 27.34 | 25.07 |
| Turnover Rate of Male Employees | % | 25.97 | 26.08 | 25.19 |
| Turnover Rate of Total Employees | % | 25.87 | 26.5 | 25.15 |
Lost days due to work injury.
| Standard Indicator | Unit | 2024 |
|---|---|---|
| Lost Days Due to Work-related Injuries | Day | 6.161 |
| Rate of Work-related Injuries | % | 0.64 |
Description of occupational health and safety measures adopted, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Health Check Coverage for Employees | % | 100 | 100 | 100 |
| Investment in Work Safety | RMB10000 | 4092.29 | 4321.8 | 5640.5 |
| Number of People Receiving Training on Work Safety | Person-time | 468942 | 572580 | 693135 |
| Number of Production Safety Emergency Drills | Time | 8215 | 10192 | 20181 |
| Participation Rate of Safety Training | % | 100 | 100 | 100 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Percentage of Employees Trained | % | 100 | 100 | 100 |
| Percentage of Trained Female Employees | % | 100 | 100 | 100 |
| Percentage of Trained General Employees | % | 100 | 100 | 100 |
| Percentage of Trained Male Employees | % | 100 | 100 | 100 |
| Percentage of Trained Senior Management | % | 100 | 100 | 100 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Average Training Hours (Female) | Hour | 45.02 | 45.62 | 39.13 |
| Average Training Hours (Male) | Hour | 44.15 | 44.86 | 37.32 |
| Average Training Hours (Operational Employees) | Hour | 47.96 | 45.45 | 37.4 |
| Average Training Hours (Senior Management) | Hour | 41.26 | 41.09 | 40.94 |
Number of suppliers by geographical region.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Suppliers in Mainland China | Pcs | 20110 | 18337 | 16299 |
| Number of Suppliers in Overseas | Pcs | 2 | ||
| Number of Total Suppliers | Pcs | 20130 | 18354 | 16320 |
| Proportion of Spending on Local Suppliers | % | 99.9 | 99.95 |
Description of practices relating to engaging suppliers, number of suppliers where the practices are being implemented, and how they are implemented and monitored.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Supplier Social Responsibility Training Sessions | Time | 186 | 229 | 233 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Complaints Handling Rate | % | 99.9 | 100 | 85.87 |
| Satisfaction Rate of Customer Complaint Handling | % | 70.65 | 82.15 | 91.05 |
| Total Number of Customer Complaints | Pcs | 25668 |
Description of practices relating to observing and protecting intellectual property rights.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Intellectual Property Rights Obtained by the Company | Pcs | 933 | 990 | 1022 |
| Number of Invention Patents | Pcs | 7 | 9 | 9 |
| Number of New Patent Applications | Pcs | 12 | ||
| Number of Patents Applied | Pcs | 12 | ||
| Number of Patents Held | Pcs | 7 | 7 | 7 |
| Total Training Sessions on Intellectual Property Protection | Time | 1 | 6 | 6 |
Description of anti-corruption training provided to directors and staff.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Anti-corruption Training Coverage among Directors and Management | % | 60 | ||
| Board Anti-corruption Training Duration | Hour | 56 | 72 | 81 |
| Coverage Rate of Ethical Standards and Anti-Corruption Training | % | 100 | ||
| Coverage of Anti-corruption Training for Employees | % | 100 | ||
| Number of Anti-corruption Training Session | Time | 59 | 106 | 101 |
| Number of Attendance for Anti-corruption Training | Person-time | 127700 | 124555 | 126083 |
| Number of People Participated in Ethical Standards and Anti-corruption Training | Person | 42046 | ||
| Total Hours of Anti-corruption Training for Employees | Hour | 255400 | 144518 | 150069 |
Resources contributed (e.g. money or time) to the focus area.
| Standard Indicator | Unit | 2022 | 2023 | 2024 |
|---|---|---|---|---|
| Number of Participations in Volunteer Activities | Person-time | 5241 | 5234 | 7600 |
| Total Public Welfare Donations | RMB 10000 | 120 | ||
| Total Volunteer Service Hours | Hour | 58858 | 17010 | 15200 |