2024 ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT
Extracted ESG KPIs
KPIs are organized by ESG aspects.
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| CO2 equivalent emission (Scope 2) | tonnes | 49.72 | 50.81 | 9 |
| CO2 equivalent emission from business air travel by employees | tonnes | 8.84 | 3.67 | 10 |
| CO2 equivalent emission from paper waste disposed at landfills — Hong Kong | tonnes | 0.66 | 0.78 | 10 |
| GHG intensity (tonnes per million Hong Kong dollars of revenue) | tonnes/million HKD revenue | 0.46 | 1.09 | 9 |
| Total GHG emissions (Scope 1, 2, and 3) | tonnes | 59 | 55 | 9 |
| Total GHG emissions (Scope 2) | tonnes | 49.72 | 50.81 | 9 |
| Total GHG emissions (Scope 3 indirect) | tonnes | 9.5 | 4.45 | 10 |
Total hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| General office waste produced — Incineration | Tonnes | 0.02 | 0.02 | 11 |
| General office waste produced — Landfill | Tonnes | 0.24 | 0.04 | 11 |
| General office waste produced — Landfill or Incineration | Tonnes | 0.51 | 0.31 | 11 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| General office waste produced — Recycled waste | Tonnes | 0.01 | 0.01 | 11 |
| Medical or clinic waste intensity | Tonnes per million Hong Kong dollars of revenue | 0.004 | 0.006 | 11 |
| Medical or clinic waste produced | Tonnes | 0.49 | 0.29 | 11 |
| Non-hazardous waste intensity | Tonnes per million Hong Kong dollars of revenue | 0.01 | 0.01 | 11 |
| Total non-hazardous waste produced | Tonnes | 0.78 | 0.38 | 11 |
| Total paper waste disposed — Mainland China operation | tonnes | 0.05 | 0.14 | 10 |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Electricity purchased for consumption | kWh in '000s | 60 | 62 | 15 |
| Total energy consumed | kWh in '000s | 60 | 62 | 15 |
| Total energy consumption intensity | kWh in '000s/ per million Hong Kong dollars of revenue | 0.47 | 1.22 | 15 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Annual third-party water consumed | Cubic meters | 127 | 727 | 16 |
| Water consumption intensity | Cubic meters per million Hong Kong dollars of revenue | 0.98 | 14.35 | 16 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of employees aged 30 to 50 (as at 31 December) | people | 32 | 38 | 25 |
| Number of employees aged 30 to 50 (average number of people) | people | 36 | 35 | 25 |
| Number of employees below 30 years old (as at 31 December) | people | 20 | 3 | 25 |
| Number of employees below 30 years old (average number of people) | people | 35 | 12 | 25 |
| Number of employees in Hong Kong (as at 31 December) | people | 12 | 13 | 25 |
| Number of employees in Hong Kong (average number of people) | people | 13 | 13 | 25 |
| Number of employees in Mainland China (as at 31 December) | people | 40 | 30 | 25 |
| Number of employees in Mainland China (average number of people) | people | 59 | 35 | 25 |
| Number of employees in Switzerland (as at 31 December) | people | 5 | 3 | 25 |
| Number of employees in Switzerland (average number of people) | people | 5 | 4 | 25 |
| Number of employees over 50 years old (as at 31 December) | people | 5 | 5 | 25 |
| Number of employees over 50 years old (average number of people) | people | 6 | 5 | 25 |
| Number of female employees (as at 31 December) | people | 31 | 24 | 25 |
| Number of female employees (average number of people) | people | 37 | 28 | 25 |
| Number of full-time employees (as at 31 December) | people | 44 | 43 | 25 |
| Number of full-time employees (average number of people) | people | 65 | 44 | 25 |
| Number of male employees (as at 31 December) | people | 26 | 22 | 25 |
| Number of male employees (average number of people) | people | 40 | 24 | 25 |
| Number of middle management employees (as at 31 December) | people | 10 | 5 | 25 |
| Number of middle management employees (average number of people) | people | 14 | 8 | 25 |
| Number of other employees (as at 31 December) | people | 32 | 28 | 25 |
| Number of other employees (average number of people) | people | 47 | 30 | 25 |
| Number of part-time employees (as at 31 December) | people | 1 | 3 | 25 |
| Number of part-time employees (average number of people) | people | 3 | 2 | 25 |
| Number of senior management employees (as at 31 December) | people | 15 | 13 | 25 |
| Number of senior management employees (average number of people) | people | 16 | 14 | 25 |
| Total number of all employee headcount under a direct employment relationship | Average number of people, people | 77 | 52 | 31, 32 |
| Total number of all employee headcount under a direct employment relationship (as at 31 December) | people | 57 | 46 | 25 |
| Total number of all employee headcount under a direct employment relationship (average number of people) | people | 77 | 52 | 25 |
Employee turnover rate by gender, age group and geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Employee turnover by age group - 30 to 50 (number of people) | people | 15 | 10 | 26 |
| Employee turnover by age group - 30 to 50 (percent) | percent | 42 | 29 | 26 |
| Employee turnover by age group - Below 30 (number of people) | people | 29 | 2 | 26 |
| Employee turnover by age group - Below 30 (percent) | percent | 83 | 17 | 26 |
| Employee turnover by age group - Over 50 (number of people) | people | 7 | 4 | 26 |
| Employee turnover by age group - Over 50 (percent) | percent | 117 | 80 | 26 |
| Employee turnover by gender - Female (number of people) | people | 23 | 10 | 26 |
| Employee turnover by gender - Female (percent) | percent | 62 | 36 | 26 |
| Employee turnover by gender - Male (number of people) | people | 28 | 6 | 26 |
| Employee turnover by gender - Male (percent) | percent | 70 | 25 | 26 |
| Employee turnover by geographical region - Hong Kong (number of people) | people | 1 | 1 | 26 |
| Employee turnover by geographical region - Hong Kong (percent) | percent | 8 | 8 | 26 |
| Employee turnover by geographical region - Mainland China (number of people) | people | 47 | 13 | 26 |
| Employee turnover by geographical region - Mainland China (percent) | percent | 80 | 37 | 26 |
| Employee turnover by geographical region - Others (number of people) | people | 3 | 2 | 26 |
| Employee turnover by geographical region - Others (percent) | percent | 60 | 50 | 26 |
| Total employee turnover (number of people) | people | 51 | 16 | 26 |
| Total employee turnover (percent) | percent | 66 | 31 | 26 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of female employees who took part in training | people | 11 | 14 | 31 |
| Number of male employees who took part in training | people | 19 | 11 | 31 |
| Number of middle management employees who took part in training | people | 14 | 2 | 31 |
| Number of other employees who took part in training | people | 8 | 14 | 31 |
| Number of senior management employees who took part in training | people | 8 | 9 | 31 |
| Percentage of female employees who took part in training | percent | 37 | 56 | 31 |
| Percentage of middle management employees who took part in training | percent | 46 | 8 | 31 |
| Percentage of other employees who took part in training | percent | 27 | 56 | 31 |
| Percentage of senior management employees who took part in training | percent | 27 | 36 | 31 |
| Total number of employees who took part in training | people, percent | 39 | 25 | 31 |
The average training hours completed per employee by gender and employee category.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Average number of training hours that employees participated in | Hours per employee | 1.3 | 1.5 | 32 |
| Average number of training hours that employees participated in - Female | Hours per employee | 1 | 1.9 | 32 |
| Average number of training hours that employees participated in - Male | Hours per employee | 1.6 | 1.1 | 32 |
| Average number of training hours that employees participated in - Middle management | Hours per employee | 3.9 | 1 | 32 |
| Average number of training hours that employees participated in - Others | Hours per employee | 0.5 | 1.9 | 32 |
| Average number of training hours that employees participated in - Senior management | Hours per employee | 1.1 | 1.1 | 32 |
| Percentage of male employees who took part in training | percent | 63 | 44 | 31 |
| Total number of training hours that employees participated in | Hours | 98 | 79 | 32 |
| Total number of training hours that employees participated in - Female | Hours | 36 | 53 | 32 |
| Total number of training hours that employees participated in - Male | Hours | 62 | 26 | 32 |
| Total number of training hours that employees participated in - Middle management | Hours | 55 | 8 | 32 |
| Total number of training hours that employees participated in - Others | Hours | 25 | 56 | 32 |
| Total number of training hours that employees participated in - Senior management | Hours | 18 | 15 | 32 |
Number of suppliers by geographical region.
| Indicator | Unit | 2023 | 2024 | Report Pages |
|---|---|---|---|---|
| Number of contractors (as at 31 December) | people | 12 | 25 | |
| Number of contractors (average number of people) | people | 9 | 6 | 25 |
Number of products and service related complaints received and how they are dealt with.
| Indicator | Unit | 2023 | Report Pages |
|---|---|---|---|
| Number of complaints received | Number of cases | 89 | 41 |
| Number of complaints resolved | Number of cases | 89 | 41 |
| Number of complaints responded | Number of cases | 89 | 41 |
| Resolution rate | Percent | 100 | 41 |
| Response rate | Percent | 100 | 41 |
| Response time | Days | 3 | 41 |
Direct (Scope 1) and energy indirect (Scope 2) greenhouse gas emissions (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Indirect Energy Emissions (Scope 2) | tonnes | 49.72 | 50.81 |
| Scope 3 GHG Emissions (Business Travel) | tonnes | 8.84 | 3.67 |
| Scope 3 GHG Emissions (Waste Generated in Operations) | tonnes | 0.66 | 0.78 |
| Total GHG Emissions | tonnes | 59 | 55 |
| Total GHG Emissions Intensity (By Revenue) | tonnes/million HKD revenue | 0.46 | 1.09 |
| Total Other Indirect Energy Emissions (Scope 3) | tonnes | 9.5 | 4.45 |
Total non-hazardous waste produced (in tonnes) and, where appropriate, intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Non-Hazardous Waste (Office Waste) | Tonnes | 0.01 | 0.01 |
| Non-Hazardous Waste Disposed | Tonnes | 0.78 | 0.38 |
| Non-Hazardous Waste Recycled | Tonnes | 0.01 | 0.01 |
| Paper Waste | tonnes | 0.05 | 0.14 |
| Total Non-Hazardous Waste Intensity (By Revenue) | Tonnes per million Hong Kong dollars of revenue | 0.01 | 0.01 |
Description of emissions target(s) set and steps taken to achieve them.
| Standard Indicator | Unit |
|---|---|
| Percentage of Reduction in GHG Intensity Compared to Last Year | reduction |
| Scope 1 and 2 Emissions Reduction Percentage Compared to Last Year | reduction |
| Scope 3 Emissions Reduction Percentage Compared to Last Year | reduction |
Direct and/or indirect energy consumption by type (e.g. electricity, gas or oil) in total (kWh in '000s) and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Energy Consumption Intensity (By Revenue) | kWh per million Hong Kong dollars of revenue | 470 | 1220 |
| Purchased Electricity | kWh | 60000 | 62000 |
| Total Energy Consumption | kWh | 60000 | 62000 |
| Total Purchased Energy | kWh | 60000 | 62000 |
Water consumption in total and intensity (e.g. per unit of production volume, per facility).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Third Party Water Consumption | Cubic meters | 127 | 727 |
| Water Consumption Intensity (By Revenue) | Cubic meters per million Hong Kong dollars of revenue | 0.98 | 14.35 |
Total workforce by gender, employment type (for example, full- or part-time), age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Number of Employees Aged 30-50 | people | 32 | 38 |
| Number of Employees Aged Above 50 | people | 5 | 5 |
| Number of Employees Aged Below 30 | people | 20 | 3 |
| Number of Employees in Europe | people | 5 | 3 |
| Number of Employees in Hong Kong | people | 12 | 13 |
| Number of Employees in Mainland China | people | 40 | 30 |
| Number of Female Employees | people | 31 | 24 |
| Number of Full-time Employees | people | 44 | 43 |
| Number of Male Employees | people | 26 | 22 |
| Number of Middle Management Employees | people | 10 | 5 |
| Number of Part-time Employees | people | 1 | 3 |
| Number of Senior Management Employees | people | 15 | 13 |
| Number of Total Employees | people | 57 | 46 |
Employee turnover rate by gender, age group and geographical region.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Turnover Rate of Employees Aged 30-50 | percent | 42 | 29 |
| Turnover Rate of Employees Aged Above 50 | percent | 117 | 80 |
| Turnover Rate of Employees Aged Below 30 | percent | 83 | 17 |
| Turnover Rate of Employees in Hong Kong | percent | 8 | 8 |
| Turnover Rate of Employees in Mainland China | percent | 80 | 37 |
| Turnover Rate of Female Employees | percent | 62 | 36 |
| Turnover Rate of Male Employees | percent | 70 | 25 |
| Turnover Rate of Total Employees | percent | 66 | 31 |
The percentage of employees trained by gender and employee category (e.g. senior management, middle management).
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Percentage of Employees Trained | percent | 39 | 48 |
| Percentage of Trained Female Employees | percent | 37 | 56 |
| Percentage of Trained General Employees | percent | 27 | 56 |
| Percentage of Trained Middle Management | percent | 46 | 8 |
| Percentage of Trained Senior Management | percent | 27 | 36 |
The average training hours completed per employee by gender and employee category.
| Standard Indicator | Unit | 2023 | 2024 |
|---|---|---|---|
| Average Training Hours (Female) | Hours per employee | 1 | 1.9 |
| Average Training Hours (General Employees) | Hours per employee | 0.5 | 1.9 |
| Average Training Hours (Male) | Hours per employee | 1.6 | 1.1 |
| Average Training Hours (Middle Management) | Hours per employee | 3.9 | 1 |
| Average Training Hours (Senior Management) | Hours per employee | 1.1 | 1.1 |
| Average Training Hours per Employee | Hours per employee | 1.3 | 1.5 |
| Total Training Hours | Hours | 98 | 79 |
Number of products and service related complaints received and how they are dealt with.
| Standard Indicator | Unit | 2023 |
|---|---|---|
| Complaints Handling Rate | Percent | 100 |
| Number of Complaints Dealt with | Number of cases | 89 |
| Total Number of Customer Complaints | Number of cases | 89 |